I don't know man, some people take themselves too seriously. There's this older lady with partially…read moregray hair who just has some kind of weird personality that feels like she's getting you in some kind of trouble. She seems way too nosy about everyone's business and triples the amount of time her simple job takes to do. Wanna save some time? Ignore this place. When you're doing nothing wrong this lady will make you feel like you are.

YELP really needs to give a 0 star option. I went in cash a $21 dollar check I forgot about in my…read morecar and was questioned throughout the entire process. I would not recommend this place to anyone as it is clear that they profile their customer. This company needs to better train their employees as they clearly find it appropriate to ask questions that they legally should not be asking their customers. "Why did I wait so long to cash this check ?" are you kidding me lol !? You want to make a legal issue out of $21 dollars ? Let's make a legal issue then Margarita. The check hasn't even expired and doesn't expire for another 3 weeks but your bank doesnt want to take a "risk" over my $21 dollar check. Girl you profiled me and I am letting everyone know not to visit this establishment unless they want to experience the same emotional distress I just experienced.

VERY RUDE. I caled to asked what time they closed so I can pay my rent since my apartment building…read moreyold me I could go there. A guy answered and said "IM HERE UNTIL 5 BUT I DONT DO THAT ANYMORE SO YOU BETTER NOT COME HERE, GO SOMEWHERE ELSE!!!" and proceed to hang up. How are they still open????

Went to cash a handwritten check from my employer with 2 forms of identification and manager on…read moreduty (older man with short blonde hair) felt uncomfortable cashing my check and refused to show policy stating that they do not cash hand written checks, and he stated that he will not help me and to go somewhere else Also refused to share his managers information so that I could follow up and further contact the business. Thumbs all the down PS: He said the policy is that they do not cash handwritten checks, then asked if I had 2 forms of identification to verify myself to cash my check and I said yes than once again switched what he said and said never mind I will not help you I'm the manager on duty and I'm the decision maker as of right now. Go somewhere else Disappointed and unsatisfactory customer service, why would you ask personal questions to a customer on why they cant go somewhere else to cash their check if they are already at your place of business?

I came in to cash a perfectly legitimate check, and this so-called business turned it into a total…read morecircus. Miriam told me she needed to "verify" the check, fine. But she had absolutely no idea what she was doing. She spent ages fumbling around in her system, couldn't even find the company, and finally called them directly. The company confirmed on the phone that the check was 100% real and valid. At that point, she said everything looked good, then suddenly called her boss. After a quick call, her boss told her not to cash it for no reason whatsoever. No explanation, no apology, nothing. Just a complete waste of my time. This place is a scam and a joke. They pretend to "verify" checks, but even after confirming with the issuing company, they refuse to cash them anyway. Completely unprofessional, shady, and dishonest. I wouldn't trust them to cash a $5 bill, let alone a real paycheck. Do yourself a favor and go literally anywhere else. Report them if you can, this kind of behavior shouldn't be legal.

lady asked for my phone number 3 times when she had it written down infront of her face. Asked me…read moreto press confirm on the screen multiple times and then told me it was gonna cost $40 something dollars to cash a check . And then when I said yeah that's fine she said now they want her to call the bank and the bank is close. Girl clearly loves wasting peoples time because no way that took over 20 minutes.

I was there earlier today and I was helped by very very nice lady I think her name was Monica she…read morehelped me she was very kind she was patient because I was a little all over the place but I just really appreciate her customer service and a lot of people can learn from the way that she handled me as a customer and I look forward to her helping me again

Went in to get a few money orders, and the short lady in charge couldn't figure out how to change…read morethe paper for the money order printer. Waited 45 mins and then had to leave because of time. Had to get a refund since no money order and then the lady hassles me over a single penny. O_o Nice customer service... Yea, avoid this place like the plague. Plenty of other check cashing/payday loan places around.

I have applied for a quick cash loan(payday loan) today and had an excellent customer service. It…read moretook bit longer to get the application approved due to some technical glitches. But still the customer service agent that I was dealing with was awesome, very patient and super helpful. Her name was Fabiola B. I think good place to go for payday loan if you need quick cash and it's worth trying here. I am super impressed with Fabiola. Thank you Fabiola.

I don't member or couldn't care to member her name but I walked in here to cash my payroll check…read morehad everything I needed and from the very start the Mexican lady behind the counter the employee at the time I could just tell she didn't want to be there but anyways she was of no help so kept telling me she was waiting for a call back that wasn't coming in the end I waited 3 hours just for her not to help me and she was rude the whole time but guess what went down the street to USA pay advance cashed my Check in less then 5 mins was in and out plus the lady was very nice and helpful so never go to this CheckMate I repeat never go here unless your just looks g to waste some time. I'd like to add also as I'm sitting inside waiting she's picking up the phpne talking to her friends haha

I've had a Chase bank account in good standing for over a decade, but in summer of 2024 Chase…read morestarted putting 14 day holds on every paycheck I deposited, despite the payroll checks having already cleared my work's bank account. I refuse to let big banks hold my paychecks hostage while they charge me overdraft fees, so I went back to the tried and true method of MoneyTree check cashing. While there is a very minimal flat rate fee per check, it's beyond worth it in my opinion. I never spend more than 3 minutes in line, they're able to immediately deposit money into my Chase bank account, and give me cash for whatever I don't want deposited. More specifically, at this location, I've primarily interacted with Miriam, who is AMAZING. She's personable, polite, understanding, and fast as F***! Like, yeah she's my favorite, but I don't have to do anything special to end up at her window, she's just so fast and efficient that she rips through that line so fast it would make Rick James proud. Oscar has been equally amazing. He's also fast, efficient, understanding, and goes above and beyond with the customer service he provides. I've been using MoneyTree for months now and it's actually mind blowing how happy I am with the service. No hidden fees or charges, everything up front, cut and dry. 10/10 would recommend.

Amazing customer service very quick and easy . Linda was very professional and Sam was very polite…read more. Entire store was clean as well

Disrespectful customer service!! Idiots don't know the months of the year, even when told the…read morebirthday 3x. Made an account, took out a loan, repaid it on time 3x. Went to take out a 4th and got idiots who disrespect my husband and I when we asked for the manager and guy who helped us before who apparently can't speak or help even when he's literally standing and pacing in the background. When we asked for a manager, we were told to shut up, threatened with closing the account that was incorrectly made, and got eye rolls and sarcasm. Fuck this place! Fuck the manager!! Don't waste your time here!!

The lady seems biased , unprofessional when it comes to Some customers of a certain race,and a bit…read morepushy do this do that . Rushing and ordering customers around. I didn't get the loan that's besides the point,. these need to be addressed and improved when applying customer services. She seed to want to keep paper work to say See I'm doing my job.thats the only thing that seemed to matter to her. I would not return or recommend any one to do business with her maybe another Branch.During these times people fall to realize if these services weren't necessary they wouldn't have a job, and I am going through what others are also experiencing trying to survive. Urgently in need and had all good intentions of repaying. But God bless her anyway. I just want to enlighten her not cause undue harm or circumstances. I get it her responsibility to her employer