I've been looking for a new salon for a little while now, since my old one closed after over a…read moredecade of going there. It had been a little over a year since my last cut and I was getting pretty desperate. A neighbor mentioned Shawn Paul Salon and I called to make an appointment. I really appreciated that the Micaela asked a bit about my hair and what I was hoping to do at that point. The salon uses that information to make sure you're seeing a stylist that's a good fit for what you want. Definitely an awesome little touch. I had my appointment with Alyssa yesterday. The salon is gorgeous and so welcoming. Everyone was so friendly and cheerful. Alyssa was absolutely wonderful. She had lots of questions about what I wanted to do with my hair and took her time to listen to what I was saying and what I was hoping for. I usually feel awkward seeing a new stylist for the first time, since conversation doesn't always flow, but my appointment flew by. I could not be happier with how my hair turned out. Alyssa also gave me some easy styling tips since I'm pretty clueless when it comes to doing anything beyond a quick blow dry. I'll definitely be back to see Alyssa when I'm ready for a trim and will be recommending Shawn Paul Salon to everyone looking for a salon!

I called them to see if this was going to be a good experience for me and my daughter. The employee…read morewas awesome but as the employee explained to me that the owner didn't have time to speak with me, so I can ask her important questions that I knew that the employee could not provide for me. I needed to talk to the owner and she did not have no time for me she kept telling the employee to speak for her. It's just if she didn't have time to speak with me, she didn't have time to make sure that our time could be the best experience we ever had. As this being our first time going to a salon. I looked online and I seen the place and it seemed like it was going to be awesome experience, but I am a very sensitive person and I feel like I shouldn't be judged just because of that, but I give you the upmost respect and give you my quality time and money. I feel like I should get the same. I'm sorry I would've recommend this shop to anyone.

Great service. Great haircut! Well worth the 20 minute drive! Thanks Alex and crewread more

Thank you Jafar for my massage! Very professional and knowledgeable. He knew what areas needed…read moremore work then others. And stretched me enough to loosen me up. The aches and tightness was gone when I walked out the door!

It was my first time seeing Jo. I was there to have a full set of acrylic nail enhancements with…read morenail art & gel polish. Jo was super friendly, had a great personality but was also very clean and professional. I LOVE love love my nails and Jo exceeded my expectations! I'll definitely be back!!

I love my nails so much! Jo is so kind, listens to you and is a toral artist! Thanks for the…read moreperfect big Apple red nails!

Had Eddie as a nail tech. Very personable and did a great job. Very demure, very mindful hahaha…read more Jk. Seriously though classic American French. Coming from Boston. In town for a bit and had to get a fill.

Cleanliness very very run down good service very poor salon conditions nice people accessibleread more

This spa is absolutely beautiful inside and has all the frills! It is plushly decorated and has…read moregorgeous chandeliers. The spa chairs are really nice and everything is practically brand new. Linda and her team are not just excellent at nails. I've had numerous manicures and pedicures here and they always do a great job. In addition, they are really nice people who care about their customers. I come here whenever I visit Cleveland. It is in a great location in the heart of Little Italy so I always bring a friend or family member to get their nails done too. Since I am in their system, they know exactly what I need. I always check out any new services they offer if I can. I haven't had a massage there yet but I'm planning on it soon. There is parking for customers only. Since Little Italy does not have a lot of parking, that is a real plus. Yelp should really take down the review that complained about parking as it is obvious that person was never a customer of the spa. I would give Spa 322 6 stars if I could. I will be back again and again so I can keep my nails gorgeous!

I work at a small, but growing, online sales company. This regularly involves working with…read morecardboard boxes in the warehouse, on the telephone, at a desk with a computer, handling papers and labels etc. Add to this all the hand washing from the past two years. I need friendly, well-informed help to regularly moderate and trim my fingernails. Spa 322 is perfect for me! Did I mention that their physical location is also ideal? Highly recommended.

I really enjoyed coming here to get my nails done! The prices are reasonable and an all of the…read moreemployees were extremely friendly and welcoming. However, my gel polish began peeling after about a week, so I'm disappointed by that. Maybe it was a fluke so I'd be willing to give them another chance, especially to support a local business! They are walk-in only, I only waited for a few minutes to get my nails done!

One star for availability and another for honoring the Yelp coupon. It is still showing as a check…read morein offer even though the owner says it's no longer valid. Someone should have it removed. I was happy to find this place and so thankful they were open. I was able to get a gel manicure around 2pm and they closed at 3. I walked in, signed in and waited less than 10 minutes. My nails were done by Rae -- she shaped them nicely and even suggested a beautiful polish. Pedicure and henna tattoos are also available at this location. Anyway, it hasn't even been a full week and the gel polish is beginning to chip off of 7 of my nails. I was sure to have my entire hand in the machine to harden the gel, I even did 2 rounds per hand after each pass. The gel is beginning to peel from the sides and the bottom and I'm very disappointed. Unfortunately I will not be returning to this salon nor recommending them.

OVERCHARGED I told them I would be 5 minutes late and they…read morewere nice about it, but I didn't get what I asked for. I asked for light pink chrome nails, and I got white iridescent nails. No cuticle care, and left mounds of cured nail glue under my nails. Also left enough space between my cuticle and the start of the nail where it looks like I've had them for a week. Everywhere on their website and in store their prices are posted. $65+ for an acrylic full set w/color. I was expecting maybe $10 more for chrome, at the most. My total was $104 and the whole time they wouldn't stop asking if I wanted my eyebrows or feet done. They asked me for tips after I tipped once already. Would not break down the price for me. They kept telling me to tell my friends, so if you choose to go here, make sure they do not overcharge you. And double check everything they do to make sure it is correct. I also was their last appointment of the day, and as a 17 yr old girl, I did not feel comfortable going alone. UPDATE: It has been 6 days and one nail already came off. No force, it FELL off??

I recently got a manicure done, and the experience was far from pleasant. The owner, Johnny, was…read moreincredibly rude when I simply asked if the nail polish used was old. The paint was thick, and it looked awful on my nails. Instead of addressing my concern professionally, he yelled at me. On top of that, the polish took a long time to dry, and had to redo a couple of nails because the paint got disturbed. It's as if asking a simple question is a crime at this place. You can definitely expect rudeness if you visit this store. Not just him, others working here behave the same. The environment is toxic and you can feel it.

I was interested in finding a new salon for manicures and pedicures after I had several instances…read moreof poor customer service and professionalism after patronizing the same salon for over 6 months of appointments. Raisa was very pleasant. We chatted about a variety of topics. The appointment seemed to take a while, nearly two hours mid-week which was longer than I was expecting. The service was very good, clean and careful. It was $140 (for a gel mani and regular pedi including tip) which is pricey to me. I liked her and the salon and would go back for special occasions.

A few relatives of mine went here to get their hair styled for a wedding reception. One of the…read morestylists constantly complained about one of my relatives long hair, saying it was too long to style and asked her why she hadn't cut her hair. My relatives hair is down to her lower back. On top of that, the stylist tries to charge extra for washing and blow drying my relatives long hair just because it was long. Rude stylists and staff, when we called to discuss this behavior with the owner, the girl who picked up the phone would not put us through to the owner and gave fake excuses as to why - saying the owner had clients all day but at the same time was not present in the salon. We will never come back to this salon.

Natalia's schedule was packed for the holidays, but she squeezed my cousin and I in nonetheless…read more We both came with photos - I wanted a gel manicure with leopard print, and my cousin wanted acrylic nails with pink and orange tips. Natalia accommodated both expertly and with a steady hand. She is so nice, and we had a relaxing and wonderful time. Prices are quite reasonable. The salon is spotless and cozy with a very personal and welcoming vibe. The pedicure chairs have massage function and look brand new. We will definitely be back. Thank you, Natalia!!!

Natural look for my wedding! Nude colored powder, short and square round with rhinestones. Love…read morethem and loved the service! such a great place