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The place is very busy. The food is very good. We got two shake burgers, two fries, and two tiramisu milkshakes. The best was the tiramisu milkshake because it's unique and we don't have that back in the US. The service was pretty busy but you can tell the workers were working hard. The place is excellent since there is a seating area you can look outside and have a great view. I would recommend coming here if you're around the area. Overall, good experience and would come here again for the milkshake.
I was thrilled to see a Shake Shack in Hong Kong after not having it for so long. The ordering kiosk is pretty straightforward and allowed for a quick ordering process. They had the limited edition hong kong milk tea shake when I was there, so we grabbed that in addition to their regular shack burger. The food came out relatively quick, given that it was packed that day. The milk tea shake was hands down the best item I have ever tried from Shake Shack. It was creamy, had a strong milk tea flavour but not so sweet at the same time. Unfortunately, when I came back again the following week to get it, they replaced it with another limited edition item. I am really hoping they bring it back and make it a permanent item. Actually, just bring it to all locations because it was that good. The burger and the fries were amazing as usual. This is probably my favourite fast food chain of all time.
I've been wanting to come to Shake Shack for sometime. I was in the IFC area and decided to finally bite the bull it and brave the line. My four star rating is based on the following: Food: 4 stars Environment: 3 stars (would be higher if this place wasn't so crowded) Service/efficiency: 4.5 stars The line here is really intimidating but it moves really fast. I give the staff here a lot of credit for making ordering and service so efficient. I had the bacon shack burger with a single patty. I haven't had shake shack for almost ten years so it was almost like eating it for the first time. The price of the burger was 62 hkd, which for Hong Kong is not expensive at all. It is pretty hard to find a decent burger at this price point. The burger isn't very big but the patty itself was quite substantial and had a real nice juicy beef flavor to it. The cheese was also nicely melted and even though I don't like American cheese I enjoyed it. The bun is soft and a tad sweet. It is much better than an average hamburger bun that is often dry. The bacon was crispy but wasn't too flavorful. It provided a contrast in texture but I would have preferred my burger without it. The burger also had some red peppers which provided a little bit of tartness and heat to the burger. I really liked the addition and the peppers were a pleasant surprise. My favorite fast casual burger chain is still In and Out. I'm biased though being from California. Shake Shack isn't the best burger in HK. I still prefer Honbo. However, I think it's well worth your time if you are in the mood for a good burger.
It depends on what you're looking for but in my opinion, Shake Shack is the best burger chain on the planet. If you want good quality at great prices, In n Out. Habit burger, what a burger, five guys. All good options. But if you want the highest quality, you go with Shake Shack. Don't get me wrong, it's expensive. Be prepared to spend $15 USD pp but also know that you'll be satisfied. The meat is fresh and not over cooked. The bun is soft and buttery. The lettuce and tomato are crisp. The fries are salty and crispy. The hot dog is just ok so just stick with the burgers and you'll be fine. Taste: *** Service: *** Ambiance: *** ------------------------------ Shake Shack IFC Two International Finance Centre, 4018,4F IFC, Finance St, Central, Hong Kong --------------------------
Almost a month after opening... that lineup though! It was a solid 45 mins to 1 hour wait to place your order during the Friday lunch rush. Most people in line are ordering for the rest of their colleagues so that somewhat explains the long wait. After placing your order they give you a buzzer to let you know when your order is ready for pick up at the counter. This gives you some time to wander around hunting for a table to eat at. The wait for our food to come out was about 10-15 mins, so not too bad. We ordered a double Shackburger, Shack-cago dog, Shack Stack, fries, HK exclusive milk tea flavoured shake, and their Shack Attack Concrete. Holy... this was a lot of food tbh, but I mean... I wait for almost an hour so you gotta make the most out of this opportunity!! Shack Stack: Cheeseburger with a fried portabello mushroom. It was really good! You can tell the patty is fresh and pretty decent quality, it's got a dece beef flavour and quite juicy. Fries: YUM. Crinkle cut for extra crispiness!! Didn't choose to get fries with cheese because it was just nacho cheese-looking sauce, mehh. HK-exclusive Milk Tea milkshake: It was okay. Not really a strong milk tea flavour, more of a vanilla ice cream flavour. Lastly... Shack Attack Concrete: it's crazy sweet and crazzzyyyyyy chocolate-y. If brownies, chocolate, and icecream are your thing... then this is a must get. Cus that's literally it x10000. Definitely recommend sharing with someone else as the food can sit really heavy in your gut since it's so greasy (but yummy!). Downside to this experience was the seating. Indoor seats are extremely limited as their kitchen area is humungous. That just leaves you with the outdoor seats. During any season other than summer, these outdoor seats are perfect. But under the blazing sun? No thanks. There's also only like 2 umbrellas so majority of the tables are uncovered. Hopefully management will add more shaded tables as the temperature begins to rise! Overall, this was really good! But that lineup under the blazing sun... I would return again when it's not as busy.
I've revisited the place recently, and the rating stakes. I ordered a smokestack and a black and white shake with fries. While I am still in the fence about the crinkle cut fries, I do have to give props to them for keeping them crispy. That herb mayo is great too! Nothing brings me more joy than a place in HK that gives you actual mayonnaise as opposed to Miracle Whip (gag). The smokestack was good. I liked how smoky it was, and the bacon was light and crispy. The savoury pickles go really well worth the sauce, though I do feel that it would be better served with a more greens. The shake was also good- it was thick, but not overly sweet, and I was able to get a very good balance of chocolate and vanilla in it. 2 years in, it seems they've still got it. PS, that hand washing machine is fun. Shame people fail to the instructions on it properly... IT SAYS PULL THE PAPER TOWARDS THE LEFT PEOPLE!
Oh, Shake Shack, how I've missed you. I got a single ShackBurger which, to be honest, you can't really go wrong with. So delicious! The Hong Kong exclusive Milk Tea Shake on the other hand was a definite miss for me. The milk tea flavor was kinda weird and artificial. A friend ordered the Peanut Butter Shake and it was soooo much better. In terms of seating, indoor options are pretty limited, and the outdoor seating is generally okay if it's not ridiculously hot outside. We did witness one group of patrons narrowly miss getting pooped on by some birds, so I'd stay away from the tables located directly under the trees.
I had a double burger (no cheese) with some shake shack sauce and a peanut butter shake. First the shake. It belongs on a sandwich. I don't know how they did it but it tastes like you are drinking peanut butter. The burger is alright. Couldn't tell if it was grilled. On a Saturday night, the place was doing a rawing business. 50 people on line and a 20 minute wait for food. I'd come back because it's quick and easy. Kinda higher quality fast food.
The wait on a Friday night (June): 30 minutes The food: I got a single burger. It was mighty tasty. Cheese fries were really good too! There seemed to be some seats around so it didn't seem too difficult. Happy and chill option when you just want to enjoy a burger and also not feel rushed.
Nothing to shout about... not sure why so many people is dying for this burger chain store. At least, I had tried it... ok burger here. If nearby and hungry, will consider... but definitely will not make a trip for this burger in my next visit.
My go to spot on a late night out when most spots are close around central. Loved the hand washing station. Was pretty amazing since we dont have that kinda of tech in the states. Quality and taste was on par with the states. Decor was decent nice layout and comfortable. Love the skyline view of hk on the outdoor eating area.
6 years ago
*pre-covid* Was so happy to see Shake Shack make it to HK! This is one of my favorite burger chains and the quality of the items was still the same overseas. I love the local menu items that Shake Shack does and would recommend trying out those and local beers. read more
4 months ago
They treat people with lots of care. But one thing they need to change is the staff, whenever someone leaves they think it's a restaurant so they think they don't need to clean for them selfs. They leave their cups on the table and empty trays!! Like girl I just wanna find a place to eat and every where I go trays, crumbs like clean do your job. Your getting paid not to do your job this is ridiculous!! We pay 116Hkd for drink, burger/hotdog/ beverage. I'm not sure how much you get paid but this is ridiculous. I'm taking away 2 stars. The food is amazingly good. The burger is like 5 star buffet meet like wagyu steak. The fries are super good especially the ones with cheese on them.. read more
2 years ago
After seeing Shake Shacks in Korea, Thailand, Malaysia, and China on this trip, I just had to try it Hong Kong to see what it's all about. Looks like it's known for its Angus beef from "humanely fed" cows. I ordered the "steak" Burger which really a fresh Burger patty with the carbonara shake. Great Burger. Just wish it was a bit hotter and juicer. The shake was interesting with, of all things, bacon bits on top of the whipped cream. It's was far too sweet and I couldn't finish it, which is rare. The price is right. I also went to the one at Harbour Terminal which offered a window seat with the panoramic night harbour view. And for the same price, that's a deal. read more
2 years ago
The place is very busy. The food is very good. We got two shake burgers, two fries, and two tiramisu milkshakes. The best was the tiramisu milkshake because it's unique and we don't have that back in the US. The service was pretty busy but you can tell the workers were working hard. The place is excellent since there is a seating area you can look outside and have a great view. I would recommend coming here if you're around the area. Overall, good experience and would come here again for the milkshake. read more
3 years ago
I was thrilled to see a Shake Shack in Hong Kong after not having it for so long. The ordering kiosk is pretty straightforward and allowed for a quick ordering process. They had the limited edition hong kong milk tea shake when I was there, so we grabbed that in addition to their regular shack burger. The food came out relatively quick, given that it was packed that day. The milk tea shake was hands down the best item I have ever tried from Shake Shack. It was creamy, had a strong milk tea flavour but not so sweet at the same time. Unfortunately, when I came back again the following week to get it, they replaced it with another limited edition item. I am really hoping they bring it back and make it a permanent item. Actually, just bring it to all locations because it was that good. The burger and the fries were amazing as usual. This is probably my favourite fast food chain of all time. read more
8 years ago
I've been wanting to come to Shake Shack for sometime. I was in the IFC area and decided to finally bite the bull it and brave the line. My four star rating is based on the following: Food: 4 stars Environment: 3 stars (would be higher if this place wasn't so crowded) Service/efficiency: 4.5 stars The line here is really intimidating but it moves really fast. I give the staff here a lot of credit for making ordering and service so efficient. I had the bacon shack burger with a single patty. I haven't had shake shack for almost ten years so it was almost like eating it for the first time. The price of the burger was 62 hkd, which for Hong Kong is not expensive at all. It is pretty hard to find a decent burger at this price point. The burger isn't very big but the patty itself was quite substantial and had a real nice juicy beef flavor to it. The cheese was also nicely melted and even though I don't like American cheese I enjoyed it. The bun is soft and a tad sweet. It is much better than an average hamburger bun that is often dry. The bacon was crispy but wasn't too flavorful. It provided a contrast in texture but I would have preferred my burger without it. The burger also had some red peppers which provided a little bit of tartness and heat to the burger. I really liked the addition and the peppers were a pleasant surprise. My favorite fast casual burger chain is still In and Out. I'm biased though being from California. Shake Shack isn't the best burger in HK. I still prefer Honbo. However, I think it's well worth your time if you are in the mood for a good burger. read more
It depends on what you're looking for but in my opinion, Shake Shack is the best burger chain on the planet. If you want good quality at great prices, In n Out. Habit burger, what a burger, five guys. All good options. But if you want the highest quality, you go with Shake Shack. Don't get me wrong, it's expensive. Be prepared to spend $15 USD pp but also know that you'll be satisfied. The meat is fresh and not over cooked. The bun is soft and buttery. The lettuce and tomato are crisp. The fries are salty and crispy. The hot dog is just ok so just stick with the burgers and you'll be fine. Taste: *** Service: *** Ambiance: *** ------------------------------ Shake Shack IFC Two International Finance Centre, 4018,4F IFC, Finance St, Central, Hong Kong -------------------------- read more
8 years ago
Almost a month after opening... that lineup though! It was a solid 45 mins to 1 hour wait to place your order during the Friday lunch rush. Most people in line are ordering for the rest of their colleagues so that somewhat explains the long wait. After placing your order they give you a buzzer to let you know when your order is ready for pick up at the counter. This gives you some time to wander around hunting for a table to eat at. The wait for our food to come out was about 10-15 mins, so not too bad. We ordered a double Shackburger, Shack-cago dog, Shack Stack, fries, HK exclusive milk tea flavoured shake, and their Shack Attack Concrete. Holy... this was a lot of food tbh, but I mean... I wait for almost an hour so you gotta make the most out of this opportunity!! Shack Stack: Cheeseburger with a fried portabello mushroom. It was really good! You can tell the patty is fresh and pretty decent quality, it's got a dece beef flavour and quite juicy. Fries: YUM. Crinkle cut for extra crispiness!! Didn't choose to get fries with cheese because it was just nacho cheese-looking sauce, mehh. HK-exclusive Milk Tea milkshake: It was okay. Not really a strong milk tea flavour, more of a vanilla ice cream flavour. Lastly... Shack Attack Concrete: it's crazy sweet and crazzzyyyyyy chocolate-y. If brownies, chocolate, and icecream are your thing... then this is a must get. Cus that's literally it x10000. Definitely recommend sharing with someone else as the food can sit really heavy in your gut since it's so greasy (but yummy!). Downside to this experience was the seating. Indoor seats are extremely limited as their kitchen area is humungous. That just leaves you with the outdoor seats. During any season other than summer, these outdoor seats are perfect. But under the blazing sun? No thanks. There's also only like 2 umbrellas so majority of the tables are uncovered. Hopefully management will add more shaded tables as the temperature begins to rise! Overall, this was really good! But that lineup under the blazing sun... I would return again when it's not as busy. read more
I've revisited the place recently, and the rating stakes. I ordered a smokestack and a black and white shake with fries. While I am still in the fence about the crinkle cut fries, I do have to give props to them for keeping them crispy. That herb mayo is great too! Nothing brings me more joy than a place in HK that gives you actual mayonnaise as opposed to Miracle Whip (gag). The smokestack was good. I liked how smoky it was, and the bacon was light and crispy. The savoury pickles go really well worth the sauce, though I do feel that it would be better served with a more greens. The shake was also good- it was thick, but not overly sweet, and I was able to get a very good balance of chocolate and vanilla in it. 2 years in, it seems they've still got it. PS, that hand washing machine is fun. Shame people fail to the instructions on it properly... IT SAYS PULL THE PAPER TOWARDS THE LEFT PEOPLE! read more
Oh, Shake Shack, how I've missed you. I got a single ShackBurger which, to be honest, you can't really go wrong with. So delicious! The Hong Kong exclusive Milk Tea Shake on the other hand was a definite miss for me. The milk tea flavor was kinda weird and artificial. A friend ordered the Peanut Butter Shake and it was soooo much better. In terms of seating, indoor options are pretty limited, and the outdoor seating is generally okay if it's not ridiculously hot outside. We did witness one group of patrons narrowly miss getting pooped on by some birds, so I'd stay away from the tables located directly under the trees. read more
I had a double burger (no cheese) with some shake shack sauce and a peanut butter shake. First the shake. It belongs on a sandwich. I don't know how they did it but it tastes like you are drinking peanut butter. The burger is alright. Couldn't tell if it was grilled. On a Saturday night, the place was doing a rawing business. 50 people on line and a 20 minute wait for food. I'd come back because it's quick and easy. Kinda higher quality fast food. read more
The wait on a Friday night (June): 30 minutes The food: I got a single burger. It was mighty tasty. Cheese fries were really good too! There seemed to be some seats around so it didn't seem too difficult. Happy and chill option when you just want to enjoy a burger and also not feel rushed. read more
7 years ago
Nothing to shout about... not sure why so many people is dying for this burger chain store. At least, I had tried it... ok burger here. If nearby and hungry, will consider... but definitely will not make a trip for this burger in my next visit. read more
7 years ago
My go to spot on a late night out when most spots are close around central. Loved the hand washing station. Was pretty amazing since we dont have that kinda of tech in the states. Quality and taste was on par with the states. Decor was decent nice layout and comfortable. Love the skyline view of hk on the outdoor eating area. read more
The long awaited Shake Shack Hong Kong just opened on May 1st, 2018. It is located on the 4th floor of the IFC mall with an amazing view of the harbor and the Kowloon skyline. It's shiny and new and everyone wants a piece of it. Be prepared to wait 1-2 hours! Inside can seat close to about 50 people, which I prefer because of the AC, but there is also plenty of seating outside. Please don't be that guy/girl that saves a table for your party when they are still in line. It is not necessary and annoying especially when you have another 30-45 min wait in line. Anyway, another plus is, there is a convenient touchless handwashing machine. It was broken the second time I went, 5 days after the grand opening, but I hope it will get fixed soon. Cute promo items are available for sale (T-shirt, onesie, dog bowl, leash, dog shirt, wine), and they even sell doggy biscuits! Puppy Power! The staff is friendly and appear to be happy to serve you. It takes just under 10 minutes to get your food after you place your order, and it comes out hot and fresh! Just make sure to head straight to the counter when your buzzer pager goes off. The food is made from responsibly sourced ingredients with no added hormones or antibiotics. The taste? Well, the cheese fries were a little bit drenched in too much cheese in my opinion. I mean they tasted great until I got to the middle bottom and it was just smothered in cheese goodness. I needed more fries to balance it out. I suggest getting one cheese fries and one regular fries and share with a friend. The Milk tea shake was good, not too thick, but I sat outside when I had it, and it was hot, so... ?? The house made lemonade is refreshing. The Chick 'n Shack was ok. The shroom patty is amazing! -crispy fried portobello stuffed with melted cheese. Omg, yum! The Shack Stack have both the shroom AND beef patty! I savored every single bite. It's probably my favorite burger right now. And no, you do not want to share burgers here! They get murdered! You also can't go wrong with the classic shackburger. To me, the shackburger is perfect. It has a good ol' greasy (tasty) beef patty with melted cheese, lettuce, tomato, and the amazing shack sauce! I also tried the concretes or 'vanilla custard' cups in the HK Style and That's My Jam, but I have a feeling I haven't found my favorite flavor yet. I will need to return to try the rest. I also love that they serve beer and wine! Ugh! Now I want to go back after writing this review! read more
8 years ago
I love Shake Shack!!! No matter where the location, it all tastes the same, great flavor. I recommend the double cheese burger and add pickles. The fries were hot and crispy and i added cheese which is always a great choice!!! The line here was really long but it went fast. Seating was packed, but they opened up as soon as we ordered. Shake Shack never disappoints. read more
8 years ago
8 years ago
This place is located on level 4 of IFC Mall. From 3rd level you will see the sign (next to the fitness place) then you will need to take the small lift and it should take you to the restaurant main entrance. Small indoor dining area but the outside sitting is a must. A great view of the harbour read more
5 years ago
I love eating the Shake-shack burgers, and my first taste review of the shake shack burger is good because the burger matches so well with the sauce and personally I just love the shake shack chicken bites. My favourite burger is the chicken shack burger because I love eating chicken but just fried tender chicken. read more
8 years ago
This is my go-to when I'm in HK and want a taste of home. The line on weekends can get quite long, but it's worth it. If you have time, try going in the afternoon on a weekday - then you can get a seat outside and enjoy the views. read more
8 years ago
I had Shake Shack twice while I was in HongKong. Since I work next to one in the states, it's always packed in there, so I want to know what's really the hype? And brought my mom and aunt to try it out here. I went around 2PM on a Tuesday for my first time in HK. I ordered a chicken burger, mushroom burger, fries and a HK Milk Tea Shake. I went in line, ordered my food and it was ready in 5 min. My aunt loved her mushroom burger and my chicken burger was so goooood. Fast forward Monday night. After coming back from Cheung Chau, I decided to go back there for dinner. Fast and we know what to order. So I went up to shake shack, the line wasn't long to the door, there was another long line outside. So to get to the counter was 45 minutes wait and 15 minutes for my foood to be ready. When I was eating my burger and fries, everything was luke warm. You would expect it to be piping hot. But the food was just mediocre. This bring to a 2 stars. +1 star for the view. From someone who lives in the New England Area where Shake Shack all started. read more
8 years ago
Shake Shack do very good burgers and milkshakes. Originally from NYC but now with branches in London, Abu Dhabi and finally Hong Kong. On the Sunday we went the lunchtime queue was circa 45min. Worth the wait in the end! Burgers are better priced than Burger Circus read more
8 years ago
We cane here for a burger and was not disappointed. My husband voted this the best burger he ever had. read more
8 years ago
**Superior choice for Burgers in Hong Kong (and perhaps for hotdog too)** At 10:30pm, there were around 15-20 people ahead of me in the queue!!! I mean....Shake Shack officially closes at 11:00pm and still so much crowd! But I MUST SAY- KUDOS to the staff for taking the orders quite efficiently/quickly. Honestly, I didn't have to wait too long in that queue! A FAIR WARNING TO ALL THOUGH, if you go during peak hours of the day and there are 50 people (not 15 people!) ahead of you.... then I don't know how the situation would be Perhaps the queue is shortest around 10:30pm - 10:45pm.......MY WORDS OF WISDOM . Besides it's a nicer view of the harbor at that time of the night. Let's go to THE FOOD - With just the FIRST BITE of a Shake Shack Burger (SMOKESHACK BURGER and CHICK n SHACK BURGER), you can feel right away that it's better than most other burgers in Hong Kong! I also tried the SHACK-CAGO HOT DOG had a similarly nice experience with the VERY FIRST BITE. The Exclusive HK-Style Milk Tea Shake was good and has a nice after-taste. The CHEESE FRIES were definitely better that most Fries I've had at other burger places in Hong Kong I am not done with ShakeShack and it's my mission to try everything else on the menu (and also repeat the SmokeShack Burger and the Shack-Cago hot dog) read more
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More info about Shake Shack
Shop 4018, 4/F, 8 Finance Street
金融街8號4樓4018號舖
Hong Kong
Central, Hong Kong Island
Directions
2522 5611
Call Now
Visit Website
http://www.shakeshack.com.hk
Hours
Food & Alcohol
Indoor Amenities
Outdoor Amenities
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