5 for Shake Shack! Our first time trying Shake Shack was in New York, so we were beyond excited to see them open more locations here in California--and even happier that one is now close to us in Redlands! From the moment we walked in, the service was impressively fast. The staff were all very polite, friendly, and welcoming, which made the experience even better. As for the food--absolutely spectacular! The burgers are just as good as we remember, and everything we ordered was fresh, flavorful, and satisfying. Thank you, Shake Shack, for bringing this amazing spot closer to us. We'll definitely be coming back! read more

Shake Shack Redlands - Shake Shack - Burgers Near Me - Redlands, California

See all

Stopped by Shake Shack, hadn't been here in a while but I remember it being pretty solid. I got me a cheeseburger with some cheese fries. The burger had a good texture and consistency but the meat and bun just didn't have that crazy flavor you want from a solid burger. The cheese fries were alright, fries seemed a little under seasoned and the cheese was very thick, also lacked flavor in my opinion. Overall an alright spot but not worth the drive out. Cheeseburger: 7.5 Cheese Fries: 6.9 read more

Shake Shack Redlands - Cheeseburger - Burgers Near Me - Redlands, California

I brought my wife here so she could try Shake Shack for the first time--and that alone says a lot about the experience. She's not a hamburger person unless it's In-N-Out, so expectations were already high. We ordered the Smoke Shack, Shack Stack, fries, a shake, and a soda. To my surprise (and hers), she finished her entire burger and immediately said, "We should come back. I want to try other items on the menu." That's basically the highest compliment coming from her. The burgers themselves are solid. They are juicy, flavorful, and well put together. I've always liked Shake Shack, and this visit didn't change that. My only real gripe is the price. It's definitely on the pricey side for burgers and fries, which keeps it from being an everyday spot. That said, this location is clean, has plenty of seating both indoors and outdoors, and the staff was friendly and welcoming. Overall, a great first experience for my wife and a solid reminder of why Shake Shack is popular. I just wish it didn't hit the wallet so hard. read more

Shake Shack Redlands - Burgers Near Me - Redlands, California

It's great to have a Shake Shack in Redlands and this location is clean and spacious. There are plenty of seats inside, as well as in the patio. This Shake Shack (SS) is located in the former Corner Bakery in the Vons and Trader Joe's shopping plaza, just south of the 10 freeway on Orange St in Downtown Redlands. I usually will place an order through my SS app and do a pick up. They have some parking spaces assigned for app pick up - although I don't see many people following this rule. And they also have kiosks to place your own orders, as well as regular cash registers to place orders with an employee. I'm pretty simple so I usually stick with the Shack Burger but I do love their cheese fries. Yum. During my last visit, I ordered a Coffee Shake and, to my surprise, I really enjoyed it. Overall, I really like how clean this SS is and the number of seats. The food is consistently good. I have no complaints. read more

See all

I was really craving a chicken sandwich and Shake Shack was right down the road from where I was. It was a bit smaller than I expected, but it was exactly what a fried chicken sandwich tastes like in my memory. Sandwiches from McDonalds or Burger King these days don't even come close to having that nostalgic taste. It was fried fresh enough that even after the half-hour drive home it was still warm and crispy. This location was clean and bright, with both indoor and outdoor seating. Ordering through the kiosks is convenient, and the staff is friendly if you need assistance. Parking is decent but it can get a bit busy sometimes too. I would recommend it overall. It really hit the spot for me that night! read more

Shake Shack Redlands - Chicken Shack - Burgers Near Me - Redlands, California

Pretty much all you can ask for, as far as fast food burgers go: fresh, just a little greasy, not too saucy. It was a little smaller than I thought it would be for the price (value-wise, a little worse than In-N-Out, but I have to admit it might taste better), but then again, fast food is getting more expensive overall so... Service was quick, I ordered ahead and picked it up. Food was ready on time when I got there. read more

Shake Shack Redlands - Burgers Near Me - Redlands, California

Great staff and good food. Management runs a clean and friendly store. Thanks for taking care of me when I was in a rush! Ask for Nick, he's great! read more

Food was nothing to write home about, overpriced for what you get, but on a positive note the fries were good. They should've made the floor over, it still had the old Corner Bakery layout, looked tacky. Not going back, can get better at other restaurants and have a better atmosphere read more

Our third time at a Shake Shack, first time at this newly opened one. My burger was great, and my black and white malt was perfect. My wife enjoyed her bacon and cheese hotdog, but her shake was a stronger chocolate than she liked. She asked at the counter if they could "fix it" and the y offered her a new shake. She declined their kind offer, as she didn't want to make a deal out of it. After thanking them for the offer, she returned to our booth. The manager (I assumed he was) showed up 2 minutes later with a perfect shake that was the exact blend she wanted. Kudos for customer service above and beyond. The restaurant itself was beautifully designed and decorated, at great effort as we knew what it had looked like in its previous life as a Corner Bakery. It had been completely renovated in the Shake Shack style, very attractive and light and airy. Altogether an excellent meal and experience. read more

Im glad theres shake shack around the area! Coming from OC, this side of town is kinda depressing. Lol Ordered shack stack burger with fries. We came in here during lunch and dinner. The employees are always attentive asking hows the food or is there anything we need. They seem to be all students. Only thing I noticed here is when I order fries with cheese on the side the cheese is always so minimal compared to other locations (el segundo, irvine) so I always end up paying extra cheese on the side. Place is clean and has enough tables for everyone. read more

Cleanliness 5 Costs 3 Cuisine 3 Customer service 5 Never tried the food at this place so we wanted to give it a try. Flavors were good but the portions were small. We could have sat down at a restaurant for that price. We bought two burgers, chicken bites and 3 fries for $50!! Probably won't go back. read more

See all

5 Stars No combos. No gimmicks. Just solid food and even better service. Burgers were exactly what you want: juicy, crispy-edged, and stacked right. The buns are soft, but not falling apart like some sad drive-thru mess. Fries were piping hot, crispy, and fluffy inside--actual effort went into them. The iced tea was surprisingly good. fresh, clean and cold. That shouldn't be rare in 2025, but here we are. Staff brought the food to our table, checked in to make sure we were good, and even offered drink refills before we bounced. Manager thank us. They didn't just do their job--they gave a damn. Yeah, it costs a bit more than some burger spots, but you're paying for food that doesn't suck and service that doesn't make you question humanity. We'll be back. read more

Shake Shack Redlands - Burgers Near Me - Redlands, California

Will not return. Food was fine, but the prices are just outrageous. $52 for two people!!! You can only order at a digital kiosk rather than with a human. There is no option to select a combo. Instead you have to order each item individually which is significantly more expensive. $5 for a large drink? Just ridiculous. Will not be back. read more

See all

Foods are great. Flavorful, the burger is tender, not overly cooked. Service is fast, efficient and friendly. The place is very clean, spacious with enough lights throughout. read more

See all

I've been a patron of shake shack since they first came to the west coast. I use to get the smoke shack and the chicken sandwich is very popular item too. SS has a seasonal menu of shakes, rotating chicken sandwiches and burgers, fries which changes about every two months. What makes shake shack different mainly is they use potato buns & custard shakes. The Redlands location is the 2nd location in the IE. They offer a much bigger location than Rancho with different decor. The one thing missing from this location is TVs. Some of the other locations offer tv's playing sporting events which offers a nice dinning experience and kind of justifies more paying restraint prices for fast casual. I normally try a seasonal shake. For this trip I got a cherry blossom seasonal shake, black truffle fires seasonal & chicken sandwich. Cherry blossom shake was good, chicken sandwich never disappoints, the black truffle sauce was just okay. With the app sometimes they have buy one get one shakes from 2-5. This is the best value when using the app. The one major con is the prices and size of the sandwiches. SS by far is the most expensive burger chain. You could easily spend over 20 dollars per person if you get a drink, sandwich and fries each. It can be a challenge save money here aside from the shake deal in the app. Despite the expensive prices that have risen through the years. , somehow I keep coming back. They offer a nice experience with modern decor and if you don't mind paying a lot for fast casual food I think most people will like this place . read more

Shake Shack Redlands - Chicken sandwich, cherry blossom seasonal shake & fries. - Burgers Near Me - Redlands, California

Shake Shack Redlands is the nearest Shake Shack location to my work and their fan-favorite Dubai Chocolate Pistachio Shake is back nationwide starting June 24, 2025. I was looking for tasty Dubai Chocolate items for a while. Previously, I tried Dubai Chocolate Strawberries and Dubai Chocolate Bar at Sea of Sweet in Rancho Cucamonga. But those items were overpriced and not up to the mark considering the price, therefore I was a bit disappointed. This time, when I came to know that the Dubai Chocolate Pistachio Shake is hitting menus across the entire country starting June 24, 2025, and for a limited time only, I made up my mind to have a try. And delightfully, this time my experience is way better than the last time.   Today I called Shake Shack Redlands to find out if the Dubai Chocolate Pistachio Shake is available at their store. They confirmed that the Dubai Shake is available, but due to the limited run and premium ingredients, each Shake Shack location will sell limited quantities of shakes each day and will only be available to purchase in-person via kiosk or register. I headed there almost right away and ordered Dubai Chocolate Pistachio Shake using the kiosk. The inside of this place was colorful, nicely decorated, and moderately clean. The ambience was also peaceful. I waited around 10 minutes to get my most anticipated shake. The Dubai Chocolate Pistachio Shake was what I was looking for! It was undoubtedly the best Dubai Chocolate item I've tried so far. Inspired by the viral Dubai Chocolate Bar, the Shake Shack team took those bold iconic flavors and gave them a Shack spin - real Pistachio Frozen Custard blended with toasted Kataifi shredded Phyllo, coated in a crackable Dark Chocolate shell, topped with chopped Pistachios and crunchy Kataifi. The price was also reasonable ($10.86 including TAX). I truly appreciate their effort to bring the Dubai Chocolate Pistachio Shake back nationwide. If you're looking for this delicious Dubai Chocolate Pistachio Shake, then don't delay storming your nearby Shake Shack location before it's too late! read more

See all

Place is clean. Staff is kind. Fried pickles. 4/10 (very greasy) Fries 4/10 (not fresh & barely warm) Avocado burger 6/10 barely warm Bbq burger 8/10 read more

Shake Shack Redlands - Avocado Bacon Burger - Burgers Near Me - Redlands, California

See all

Newest Shake Shack in inland empire in my city! It's occupying the old corner bakery spot. There is ample seating inside and outside which is great. There is a wall to the left when you walk in with four screens to order yourself and there was one person working the register as well. If you dine inside, you grab a number to take to your table and one of the employees will bring out the food. I really appreciated the water station inside. It can be pricy to dine here but there is quality! We ordered the Portabella burger. It's a a deep fried portobello mushroom with melted Muenster cheese right in the center on top of a burger patty with some of the fixings and it was delicious, the OG Shackburger with tomatoes, lettuce, and cheese was tasty as well. The plain fries were just okay as was the chocolate shake with added malt. If you add malt or whipped cream to your shake, it is an extra cost. Overall a decent place in a really busy shopping center. Parking near by can be hit or miss since there are so many other places of business around. read more

Shake Shack Redlands - Self service order tablets - Burgers Near Me - Redlands, California

I honestly don't get the hype? My friends and family got excited once I told them a shake shack was opening in DT Redlands, and I tried their food & shake when we were in Vegas since they are on the strip in the NYNY hotel... it was decent there, a cheap but in the strip no complaints. But the one in DT Redlands?? Trash. First, we went fairly later on a Monday night so it wasn't even busy, then we used the tablet to order, two were broken/frozen, then we went to go use one and it froze on us, so then we had to move to another one, only to find out 4 burger ingredients were out so we had to stick to basic burgers, then I added avocado, lettuce, & tomatoes to mine... not hard right? Wrong. First, I didn't think to check the burger before we left but we should have because they didn't give us one of our fries & a burger, then when they gave it to us, they handed it over with a bit of attitude when I told them they forgot two items. So we took our to go order home, only to find out when we got home, my burger was made wrong, as well as the patties in all burgers were paper thin & charred! This is NOT an exaggeration when I saw, the bacon was THICKER than the patty. They also forgot to put in my tomato slices, & the bacon cheese fries were smaller than regular fries and were cold! Not like luke warm, but cold.! The only thing that makes this place a two stars is that it's in DT Redlands, and clean & new. That's it. That little bit was $80 & we got 4 times less than what we would get an in n' out! We're sticking to in n' out for now on. Trash. Then when I tried to call, it wouldn't go through, then when I tried to contact through the website, I couldn't because this location isn't registered in the website yet! I pray they improve before there's of the family goes... otherwise they won't make it in DT Redlands. read more

See all

Going to the Midwest for graduate school and my wife to the east coast, Shake Shack was the best, baddest burger known to mankind. (My wife has always been team Shake Shack in comparison to In-N-Out) It has been a while since we had Shake Shack since moving to California but to have one open nearby was exciting! We already decided that Shake Shack for dinner on opening day. I ordered online to prevent long wait times. I arrived right on time and was welcomed with a nice open interior. In addition to having staff at the front, there were also there ordering kiosks. It was odd because they offered me mustard which is usually a sin in Shake Shack culture. We ordered the special of black truffle burger (Gruyère cheese with crispy onions and black truffle sauce) and black truffle shack stack [Gruyère cheese on top of a crisp-fried portobello mushroom (filled with Muenster and cheddar cheeses) with black truffle sauce]. We also couldn't resist the special chocolate Yule log shake. The cheeseburger and chicken bites for the kids area standard at this point. Of course, we also needed the fries with black truffle sauce. And what is Shake Shack without vanilla and chocolate custard? I wished we dined inside the restaurant because the wafting scent of Shake Shack almost intoxicated me on the drive home. My daughter thought the cheeseburger needed ketchup and without it, it was "just okay." My son actually ate all the chicken nuggets which is a good sign given that he's super picky. The burgers were absolutely delicious and am regretting not getting double patties. Honestly, the black truffle sauce was nice but it wasn't necessary. The fries were actually cooked well and didn't resemble the sad elementary school meal crinkle cut fries. We will definitely be back and probably will dine in next time. read more

See all

Yay for shake shack!! Yay for Redlands getting a shake shack!!!! Employees are very friendly and welcoming, the space is clean and big. Lots of space for sitting and delicious fresh options from burgers to hot dogs to chicken sandwiches. Milkshakes are good and despite barely (soft) opening today, moves pretty fast. The energy and music are both good, but parking isn't (you're warned!!). It's great to have one of these locally. Give 'em a little break as they work out the ups and downs service wise - everybody on the team seems to be ready to make this place work in this location. read more

See all

Hello Shake Shack, After passing by for about a month or so, I finally had the opportunity to stop and check it out. There was a young man setting n the patio area minding his own business, when i happened up and tapped him on the shoulder. I said to him, you must be a Shake Shack employee. He looked up with a smile and replied yes. My name is William, how can I help you? I explained that it was my first time coming in and did he have any suggestions. William lit up, he was most enthusiastic to give me the specifics as well as his opinion on the menu. His favs just happened to be mine. He had me so excited I was salivating and could not get inside fast enough to put n my order. The young girl at the counter greeted me with a big smile. Her name was Mia. I enquired about the sugar content of the different lemonades, Mia was very patient and knowledgeable. She also offered me a small sample. I ordered the Smoky classic double BBQ burger with pepperjack cheese. Fries and the Strawberry lemonade. The restaurant was clean, the kitchen was clean and neat and the employees seemed happy and friendly. Nice atmosphere and upbeat music. Mia brought my order to the table and it was after my second bite that I realized oh no pepperjack. Mia, immediately apologized and talked with her manager Arturo who was kind enough to correct the problem. I really enjoyed my entire meal that I was unable to finish. My eyes were bigger than my belly. But I have great left overs. I give this experience an A+ Great customer service with big smiles, kind hearts and best smash burgers. A bit pricey but worth it ! Keep up the good work, I intend on returning and trying the Dubi milkshake, the chicken burger, hot dog and what ever else u add to your menu. Thank U for making me smile Chef Ann read more

Shake Shack Redlands - Bill - Burgers Near Me - Redlands, California

See all

The person who took our order was helpful in us making our choices. A very clean location. The was oh so yummy. read more

Shake Shack Redlands - Avocado Bacon Burger, fries, cookies and cream shake....oh so yummy - Burgers Near Me - Redlands, California

This place wasn't bad, but it was expensive for food that was nothing special. Cons- I mean we spent about $50 for 2 cheeseburgers, 2 shakes, and some onion rings! We could have went to a restaurant and gotten a burger with a much larger patty (they were thin) for that price. The burgers themselves were super super greasy, and I'm someone who doesn't mind fat. However, the amount of grease was a bit much- dripping off my fingers with the paper underneath creating a grease puddle. The shake shack sauce was weird, and not in a good way. It left my palate with a weird aftertaste. The shakes were very mild in flavor. The banana shake was good but almost no banana flavor to it. The black & white shake was choco-vanilla and just tasted like no chocolate at all. Pros- The burgers weren't horrible. The flavor of the French onion soup burger was good. The bacon avocado burger...was a burger that tasted like it had bacon & avocado, and the avocado was fresh. The onion rings were good- smooth batter style (not breadcrumbs) and crispy. The banana shake was good from the light hint I could taste of banana. The cookie crumble on top was a nice touch. The staff was really friendly, and brought our food out to us. They were great! The convenience of ordering was nice. There are multiple touchscreens you can order and pay from without really waiting in line. I loved that. The inside is nice and wasn't crowded so if you don't mind spending extra money, and can dine in (no drive-thru) then give it a try. I didn't want to rate this place low, but the amount of grease and small patty as well as the ridiculous price...and lack of flavor on the shakes that were over $6 each... I'm sorry. read more

Don't usually write reviews for chains but service here was exceptional. Sauces were suggested when food was brought out, refills were offered at table side, cleanly indoors. Was very pleasantly surprised at the service we received! Great work!! read more

Shake Shack Redlands - Burgers Near Me - Redlands, California

Where have I been? I almost did a U turn right in the middle of the street. Gotta stop in and see how corner bakery has changed. Wow! Luv how they opened up the space and changed it around. A new addition to the city, much needed update and popular choice among the lunch goers craving the classics. Welcoming service as soon as we walked in. Indoor or patio seating available. Order on the kiosks or with staff. Pick up your order at the pick up shelf if you don't have a table number "for here". We didn't realize the order was ready until we walked up and saw our name on our order, regardless it was ready in ample time and tasted great. Lots of parking in this shopping center but can get a little congested during popular times. Will definitely be back for another fix! read more

See all

My dad wanted to try out the new Shake Shack that opened up in Redlands. The restaurant is nice, hip, and casual. There is indoor and a nice outdoor seating area. The service was friendly and efficient. You can wait in line to order or go to an e kiosk to order. I tried the chicken burger and taste it 4 stars ( but can't completely rate it because someone else in my group ate 55% of it before we noticed) my dad rated the burgers and fries 3 out of 5. My mom loved the veggie burger and rated it 4.5 out of 5. For my son the hot dog ( they don't have relish???) was ok. The portions are a little small, but really what shake shack is best known for are their shakes. We had cherry blossom, cookies and cream, and chocolate and they were all good so overall it was a 4 star read more

See all

I have been here twice and both times my food has been hot and fresh. The establishment is clean and presentable each time. I was treated by Shante who provided me great service ! The first time I came in, I ordered a chicken stack with cheese and hot peppers with fries and a lemonade. The second time I came in I ordered a shack stack and Oreos n cream milkshake. Food has been hot and fresh each time. In terms of cost, I'm able to offset the high prices by using the promotions on the app. A burger alone ranges from $8 to $15, but I already knew this and it was definitely a treat. The area had been clean each time and both times everyone was very hospitable. I felt comfortable eating here. Plenty of parking spots out front. Location is within the same center as Trader Joe's and Krak Boba. read more

See all

I went to shake shack for the first time. The burger I chose was the smoke house. My first bite was over powered by the cherry popper peppers that was applied to the burger extremely to heavy. Only two small pieces of bacon were on it. For the price it should have had more. The burger was almost $10 dollars. Wow! The cheese fries were on point but needed salt. The sunset lemonade was ok. The whole meal $23.34. That was for one person, needless to say I would have to think about taking a big party there. Imagine that bill! Wow! read more

See all

Moldy Burger bun, is there anything more i should say? Avoid this business and learn how to make a burger from scratch. read more

Shake Shack Redlands - Moldy Cheeseburger - Burgers Near Me - Redlands, California

I live within walking distance to Red Robin but in my controversial opinion shake shack has better quality meat so we frequent our hometown Redlands location. It's pretty expensive but it has gluten free options for my son which we appreciate. Service is a hit or miss but that's typical in quick service. read more

Shake Shack Redlands - Plane hot dog for the kid - Burgers Near Me - Redlands, California

See all

We were so excited that Shake Shack came to Redlands! We were lucky enough to find a parking space near the entrance. The parking was packed because they recently opened. We couldn't order online from home because they didn't set up their system yet, so we just dropped by instead. We loved the convenience of ordering our food at the kiosk. As we looked around the place, there wasn't an empty table to be found, so we took our order to go. Of course, our family ordered the Truffle Burger, which it my family loves. Then of course you had to get the fries as well. They didn't have our favorite Tiramisu shake because that's a summer flavor. Overall, we only had to wait ten minutes to get our orders. Not bad considering the place was full. The workers definitely were busy and yet still friendly serving everyone. We'll be back. read more

Decided to give the technology side of Shake Shack a try today by ordering via the mobile app. There is a promo right now so wanted to take advantage of that too. I ordered at 12:45pm with estimated pickup time of 1pm for 4 burgers and 1 cheesy crinkle cut fries. I arrived a few minutes before 1pm and walked up to the counter. Showed the cashier my order number and name. She just stared at my blankly until I asked, "How long until my to-go is ready? I have a pickup at 1pm". She looks over to the completely empty tiered rack on her left and says, "We'll call your name and put it on the rack. Please wait until it's ready." Keep in mind there were at least 6-9 other parties waiting for their to-go orders too. One lady was there even longer than me had ordered a shake and soft custard. I noticed the employees prepped those first over the hot food which is odd. Those things melt. By the time I got my food 20+ minutes later, the same lady asked for hers and requested they remake her frozen items. They were totally ok with giving melted shake and custard. Wild. My burgers were cold. The only item relatively warm were the cheese fries. They have only been open for 4 weeks now and need to really get their ordering system figured out so people aren't waiting for cold food. Also, I see very little positive call-outs in the kitchen. No lead shouting out orders or prioritizing things. Front of the house and back of the house need to work in tandem to get things smoothed out and literally in order. read more

I came here with my grand daughters and we were greeted kindly from this tall amazing wonderful young man named Jose.This young lad helped my granddaughters and me on the various food options.Although, he helped us the crew all seemed to be happy to be there with service and speed.My Food was very warm and delightful.The Ambiance was extravagant I recommend this to everyone and my granddaughters told me they love the safe music choices. read more

It was my first time visiting this location. The food was good, but the customer service was even better. Everyone was friendly, helpful, and made the experience enjoyable. I'll definitely be back! read more

I stopped by today as i had just read in the news that they had the top rated hot dog, even over Portellos. I had also read recently that they had one of the top rated smash burgers. Wow, what a disappointment. First, the hot dog. My bff said it was so salty she could barely eat it. They didn't even have relish. They didnt put anything on the dog but gave you packets like if you were at a game, not a sit down restaurant. The bun was ok but we gad been told it would beca pillowy soft cushion for the dog, not even close. My friend rated it a 2 out of 5 only to be nice. Now they didn't even have a smash burger on the menu so my experience didn't start well. I ordered the shrom burger which is a portobello mushroom stuffed with cheese. I love these and have a lit of experience with them. When I saw my burger I was shocked. It was a puck. A deep fried black hockey puck on a bun with a piece of lettuce. Ive never seen a sandwich like this before. It was also hard to bite into. I rate it 1 out of 5. read more

Amazing service good burgers but very pricey...Also, DONT get the hotdog. The sausage was hard to chew, as if it was stale. Yuck. Threw it away after one bite. The place is clean though. read more

Shake Shack Redlands - Hot dog - Burgers Near Me - Redlands, California

Absolutely amazing burgers We've tried several of their burgers and our favorite was the one with pickled cherry peppers- it has a bit of a zing to it, but we loved it! Super friendly service! Good fries, both with cheese and without The beef is juicy and full of flavor, none of the cardboardy taste to it that you get in a lot of burgers around. Approved by kids and adults! We will be back! read more

Shake Shack Redlands - Burgers - Burgers Near Me - Redlands, California

See all

Food and service is top tier. Would definitely recommend coming here for burgers in a casual setting. read more

Shake Shack Redlands - Ice cream - Burgers Near Me - Redlands, California

We ordered two Truffle Burgers one order of Fries and two Rootbeer Floats! Our server Kimora was very Friendly and knowledgeable! The restaurant was very clean, the tables and clean!!!! read more

See all