Chicken sandwich very juicy and flavorful. Cheese stuffed portobello mushroom sandwich was very HOT right out of the fryer. Good but not what I was expecting. Fries and aioli sauce were very good. We tried 4 different shakes. Chocolate, vanilla, Birthday Cake and Sticky Toffee Pudding. All were good. Toffee pudding very sweet. Fast table service. Order at kiosk or in person cashier. read more

For one it pisses me off when restaurants get rid of employees and now you have to do your own ordering on a computer screen. Then they forgot a milkshake and messed up a burger. I wouldn't recommend. read more

I ordered 2 burgers. I noticed the single patty order was cooked different than my other order. This one was cooked perfect. Burger tasted great and presentation was also perfect, but the triple burger, the meat was over cooked and extra flat but was still extra greasy. The bun was a partial with an odd shape and didnt match the photos advertised. read more

Shake Shack Wesley Chapel - Tripple - Burgers Near Me - Lutz, Florida

Shake Shack prices have exploded. It is now $11.79 for a SmokeShack. Fries are now $4.49. I spent $30.03 for a simple lunch on fast food. Geeez. I still love the burgers, shakes, and fries here, but now I see why I rarely come anymore. There are plenty of other restaurants in that price range. I like ordering from the kiosk so that I can easily customize all of my sandwiches, and food items. read more

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My family loves Shake Shack. To me it's just okay, BUT I saw their new French Onion Soup burger and it looked so good I had to try it. We LOVE French onion soup! We order pick up, I try the burger and... it's basic. It's the freaking mushroom Swiss burger just with crunchy onions and a sauce which honestly was just gross. It was too tangy! I know French union soup and it has NEVER tasted like that. French onion soup is supposed to be sweet. This isn't the first time I've had nasty burgers from you guys. Smh DO BETTER! read more

Shake Shack Wesley Chapel - French Onion Soup Burger - Burgers Near Me - Lutz, Florida

Shoutout to Adrianna woodall for her assistance on the kiosk. The kiosk was giving me a hard time while placing my order and she noticed behind the register and ran to my rescue. She was able to help me order my food and apply my promotion. The food was nice and hot and delicious! The mango drink was perfectly sweet. I love this location because the manager is always there helping the staff with orders and packing up and organizing! Truly a great ambiance! Always clean and organized and everyone here is super friendly and helpful! Thank you adrianna for your kindness, your support and knowledge! You deserve a raise for your spectacular service! 10/10 recommend read more

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Soooooo happy we now have a shake shack! One of my favorite spots for a tasty burger. Everything was fresh and sooo good ! We will be back. read more

Shake Shack Wesley Chapel - Burgers Near Me - Lutz, Florida

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Enjoyed this Shake Shack for lunch after a long morning of shopping at the Tampa Premium Outlets, across the street. Even though it was closer to 2pm, finding empty tables for 4 adults and 3 kids was struggle bus. Took a while to settle in and receive our orders but staff were helpful and friendly. Burgers, fries, and milkshakes were DELISH. Worth the wait for absolute freshness. Midtown has some competition! read more

Shake Shack Wesley Chapel - Gluten free - Burgers Near Me - Lutz, Florida

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For a chain burger place, Shake Shack does a really nice job with consistency across their locations, and great / juicy burgers. Clean store, good amount of seating and excellent ease of access. The service team was super attentive, helpful and fast. I purposely posted an imperfect pic of my burger, mostly to get a good closeup of the juicy, melted finished product. Excellent burger, good shake; both done perfectly. read more

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Lotsa parking, clean, family friendly, service prompt, their touted Korean fare sucks, not even close. I don't know who the chef is but he should be ashamed. Food was not even Asian. The only saving grace was the onion rings I ordered. The music was way too loud, offensively so. Can't speak to the burgers And dogs but DO NOT ORDER THE KOREAN STUFF. read more

This location was the best Shake shack ever! The food was fresh and hot. The dining area was clean and not overcrowded. There was also an employee by the name of Yana, who was very courteous and helpful with serving us during our visit. read more

Shake Shack Wesley Chapel - ''Shroom Burger w/ pickles and onions - Burgers Near Me - Lutz, Florida

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Pretty good! First time eating at a Shake Shack outside of an airport setting in a rush. This location has a few kiosks where you order and you bring a number to your seat and the staff brings the food out. Water is available at the counter (self serve). I had a double black truffle burger and fries. Better than McDonalds but not the best burger or fries I've ever had. I'll try a shake next time. read more

Shake Shack Wesley Chapel - Burgers Near Me - Lutz, Florida

The only reason shake shack is in the same boat as 5 guys is because of their seasonal offerings. Five guys has better burgers hands down but shake shack has a good variety and fun menu items which make it more appealing to families and younger customers. I was about to leave when I heard the double truffle shuffle was out of season, but the gentlemen behind the counter sold me on this chicken sandwich. It was so nice I had to get it twice and it may have even been too good. I had the s'mores shake after which is what I believe sent me over the top. I would recommend getting two sandwiches with a water or one with a shake, but that's just me. It's a cool vibe in this restaurant but five guys just has a better feel. Still giving it five because I went back the next day, don't know if this is a real debate but this is my take on it since they are literally across the street from each other read more

Shake Shack Wesley Chapel - Carolina BBQ Chicken with Fried Pickles - Burgers Near Me - Lutz, Florida

This place is literally disgusting. We decided to grab a burger on our way home and wish we went to culvers instead. the burgers smelled horrible, the avocado was hard, and the sodas tasted like they left them open in the fridge for 4 days. I am not one to complain but $40 for 2 SINGLE patty meals is highway robbery. The price does not match the quality whatsoever. i would have rather eaten a burger from mcdonald's than the one i was given. Also, id just like to add that the prices on the app are cheaper than the bs prices they have on the drive thru menu. read more

Shake Shack Wesley Chapel - the burger that smells like a dirty sock. - Burgers Near Me - Lutz, Florida

Drive thru on the way back to Jacksonville and so happy to enjoy this NY favorite again. My Shack burger was perfectly cooked, deliciously topped with shack sauce, and in the softest potato bun. Paired it with a yummy vanilla custard shake for an extremely filling and satisfying late lunch. The French fries with my meal were crispy but lacked seasoning. I was happy for the light amount of salt but needed something else. Service was easy and fast in the drive thru line which is an added bonus when traveling! read more

Shake Shack Wesley Chapel - ShackBurger - Burgers Near Me - Lutz, Florida

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I went here on a Sunday after church around 2:45 and had to wait almost 20 minutes in the drive thru. I was honestly shocked at the way everyone was taking their time with a line in the drive thru. I ordered the veggie stack and It was great. The grilled cheese was a little burnt and the regular cheeseburger was fine. The service was great as someone took our order outside and the food was okay, but due to the wait time, I won't go back. read more

I am so glad SS has come to town! I have moved all over and always looked for one wherever I lived with the one in the MGM casino being the most unique. As this one is new there will be some growing pains associated with a new crew, but they are on track. The food came out hot and quickly. Luckily it wasn't very busy and I could see the team working together. Midtown it was nice while it lasted but I'm breaking up with you. read more

Shake Shack Wesley Chapel - Burgers Near Me - Lutz, Florida

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Shake shack in Wesley Chapel is finally open AND with a drive thru. Whoop whoop! It is located in the previous Wendy's near the Tampa Outlets. They hands down have THE best juiciest burgers and their shack sauce is so so good! The crinkle fries are always salted perfectly and goes well with a thick milkshake. Trust me. I recall my first shack burger back in NYC years ago and I've been obsessed ever since. My preferred burger of choice is the iconic shack burger which is 100% Angus. They do have a variety of burger options as well as chicken sandwiches and chicken bites. Super happy is an understatement that I don't have to drive 30 miles to get my favorite burger anymore. read more

Food was FANTASTIC, ambiance is modern with a nice FL vibe. I am not a fan of the self ordering kiosk and they need to be more welcoming and friendly... that said, I would definitely come back because the food was truly amazing. The burger was juicy and flavorful. The shake was just the right amount of sweetness and creaminess. The onion rings were nice and crispy. It's a great location but I think people overlook it! the green and brown paint on the outside just really blends with the trees that are around it and same color as the places next door so I don't think people notice it! but hopefully they do and they give it a try because the food is truly amazing. read more

I was very surprised to see all the negative reviews on here and saw alot had to do with either the price or service. For fast food, it is more expensive than your typical McDonald's or Wendy's, but then again the quality of the burgers are better than the formers'. We ended up trying a couple burgers, which both included well salted crinkle fries on the side. The Black Truffle Shake Stack was definitely better than the Black Truffle Burger with the added fried, lightly breaded mushroom included in the burger. The Thai Iced Tea Shake would be a 3/5 for me and was too sweet for my liking. The lemonade options are better choices for drinks. Wait was a bit longer than I would expect a fast food restaurant (think Culver's), but nothing exceptionally long. We waited less than 10 minutes for our meals. I like the option to place orders at the kiosks upon entering. The menus were clear and easy to select and checkout. The employees came by and asked how our meals were and offered to refill the lemonade for us. read more

Shake Shack Wesley Chapel - Burgers Near Me - Lutz, Florida

Great burgers, shakes and perfect location. I've always loved the shack. They have a new pos system so you order on screen not with someone which is the way of the future now a days read more

Probably the most beautiful Shake Shack location I've ever been to. New and beautifully designed with high ceilings and spacious dining area. Self serve counter to order and they bring your order to the table. Food came fairly quickly and was delicious. We had the new truffle burgers with truffle fries, cherry blossom shake and nuggets for our kid. It's on the pricier side and smaller portions, but good! read more

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Omg I've dreamt about coming here for years!! Now there's one in Welsey Chapel/Lutz!! #DreamsDoCome True!! :)) Let's start with the burgers.. juicy, and omg a kick in ur mouth bursting of flavor!! Cooked to perfection! Amazing toppings on them. The fries were good too. Then here it comes.. The shakes!!! I got the Banana Puddin one... chefs kiss! Haha it was so so so goood! I haven't had a really good nana shake in years literally.. since 06' when Zaxby's did banana shakes.. (years) it was so delicious!! I will say be prepared to drop some coins it's fairly pricey. I'd day go here over a restaurant any day though!! I also met the manager he was very friendly and welcoming. We conversed about the location. This one has been open for about 5 months! Time to put this location on the Map!! They deserve all the great reviews and love to the area!!! Only sad thing is.. I'm done with my cheeseburger and shake is just about empty. Planning my NEXT trip as I'm typing this!! 5 stars all around from over there! !!! read more

The best thing about this place is the burgers which are fairly priced, the milkshakes are out of hand with the pricing, and to turn around at the end of the order and ask for a "tip" is insane. Fries are not worth it, the Dubai shake was mid, over rated. Lower your prices on food if you want customers to tip, but spending 23$ for a milkshake and 1 burger is outrageous. read more

I had such a great experience thanks to PJ, Mia, Heaven, and JD! I rarely take my dog Lucy on car rides, but today she jumped right in, ready for an adventure. While checking out, Mia noticed Lucy and kindly offered her a Pup Cup. I mentioned Lucy had probably never had one before, so they made her one on the spot--and she was so excited and happy! It was a small gesture, but it completely turned around my cruddy day. Thank you all for your kindness and for going the extra mile. read more

Huge disappointment for very expensive fast food. $51 For 2 burgers, 1 fry, and 3 shakes. Shakes are 9nly 16 oz for $7 and are nothing special. Burgers are excessively overpriced and not very good. They tasted boiled or steamed. Bun was soggy. Asked for sauce on the side - didn't even get it. You order your own food yet they want a freaking tip. I do not get the hype of this place. We are one and done. This place will get many 'one and done' customers. read more

Dubai shake and fried pickles were ready in minutes and was the perfect combination for sweet and salty cravings. I haven't had a burger from this location yet but I look forward to it. read more

I love the Carolina BBQ burger. Place is clean. Staff is friendly. Not a big fan of the fries. Go through the app and get $1 soft drinks!

So this was the first time my wife and I have been to this restaurant. The ambiance is cool, I like the setup and the service was ok for the way they do things. My issue was the price for what you get. The food is average fast food style choices and the price is insane. My wife got a chicken sandwich and I got a burger(that was really thin) we shared cheese fries and each had a drink.....$43!!!! Will not be returning for what we got at that price. read more

Hubs and I paid our first visit to the long-awaited Shake Shack today. We ordered 2 Shackburgers, (no mods), shared an order of fries, and we each had a shake, his chocolate, mine strawberry. I have mixed feelings. First, the shakes. My only comment is too sweet, both of them. I wouldn't order again. But kids will likely love them. Oh, and the strawberry flavor needs to be amped up, by a lot. Next up, the fries. I have zero notes. They were perfect in every way. If given a choice I'll always opt for tots, because fries can be tricky. These were delicately crisp outside and like mashed inside, if I'm ever in the car and I crave fries, here's where I'll get them. Finally, the famous burgers. This being our first taste of Shackburgers, we had no expectations, except that we'd heard how good they are. And they are, but... I couldn't taste the cheese on mine, the lettuce was a lone wilted piece of green leaf, and the mayo in the Shack sauce was the dominant flavor, by a lot. The burger patty was great, nicely charred and bit pink inside, no complaints. The Martin's bun was smashed and flat. Still, it seems to me that it's the best of the local fast food burgers, with one possible exception. I haven't had a Sonic burger in a long time, but I remember being very impressed by it. So we're going to visit them next week to compare. But for now, the Shackburger (I'll have mine with extra cheese, extra lettuce and no sauce [I'll mix my own with ketchup and mayo]) wins the fast food competition, but not by a whole lot, given the price. Now for the sort-of bad - compared to some local casual dining joints at a similar price point, the Shackburger is a miss. I'm talking about the Classic Cheeseburger at Bubba's 33, the Scholarship Burger at Walk-on's and the Big Smasher at Chili's. At most, these will set you back $1.50 more than a Shackburger and fries. But they're definitely better, we both agree. They're bigger, too and come with fries. Hit up Bubba's on Monday and any burger they've got is only $10.99, including the fries (or tots!). At Chili's, you can get the Big Smasher on the 3 for Me menu any time, for $10.99, including fries, drink and an appetizer. The burger alone is worth that. Throw in chips and salsa and a drink? Yes, please. But if I'm on the road and don't want to take time to sit and eat, the Shackburger (with a few mods) will suit me fine. And I'll definitely have the fries. read more

The food was sub par at best. Two burgers a lettuce wrap and side of parm garlic fries for $60 I was anticipating a great burger like the ones at international plaza. I'd suggest going to Waffle House to get a batter burger and fresh food. Half of our fry's were room temp and gross and the other half were hot and fresh. Restaurant 101, give all of the same temp fry's/food. Consistency is key and they don't have it. No urgency and absolutely lackadaisical mentality. Highly do not recommend this establishment until changes are made. Should have just gone to Culver's and the food would have been much better and half as expensive. I would have felt better giving them $60 than for this crap. Disgraceful. read more

Every burger at fords garage comes with a side and are all cheaper (except for one) than a normal burger at shake shack. Burgers at shake shack are decent but not better than 5 guys so I can't justify the $17+ for a basic burger. read more

Shake Shack Wesley Chapel - Burgers Near Me - Lutz, Florida

EXPENSIVE!!!! Wow!! Two burgers. Two fries. Two small drinks. Over $40. There was no one there and now we know why. Everything is ala cart. No meal deals. The burgers were ok - but not worth $40. We could have sat in a restaurant for that price. We should have skipped and gone to Canes. read more

This might be the worst location ever. I expect 10/10 experience when I eat here. Drive thru cashier was not friendly. I also ordered a couple different random sauces & she just gave me ketchup. I would never request ketchup. read more

Foods great so are the shakes but it's $$$$$ for the amount of food you get. I had the shroom burger it was really good but small. I will be back once my wallet recovers. read more

Meh. Maybe I had unrealistic expectations. It was pretty good, but not anything that blew me away. Definitely did not seem worth the price. The double burger was tasty but Culver's is just as good. The chicken bites were greasy but tasted decent. The chicken sandwich was a deep brown color which to me seemed borderline burnt. I felt like I could taste the burnt flavor. It was pretty good though. At least the meat inside was still juicy and flavorful. Oh and the fries... they were ok. They weren't super hot or fresh and they're just not my style. To each their own. The drive-thru service was quick, friendly, and efficient. read more

First time trying- I was excited because the menu looked so yummy. My husband and I both got a burger meal- 50$!!! Disney prices with dollar tree taste. The burgers had no flavor. The fries were so basic. I can tell you we will never go back. So disappointing. read more

I was excited to try the shakes... machine was broken... excited about the crinkle cut fries... they were cold... and I mean cold!!... burgers and buns were sloppily made and thrown in the box... paying 40.00 and I get this type of food and crappy service??? Really?? On a Friday night after waiting in that long line? Do better.. read more

Yall this place has some kinks to work out. The service and food are both subpar. I don't expect a new employee to know everything, but rather make an effort to assist. I tried to order a grilled cheese and the cashier told me they don't sell them. I let her know that I could order one online for this location and she shrugged. I sat at a table and started to order a grilled cheese online and showed her, to which she begrudgingly enlisted the help of a manager. I finally got said grilled cheese and, sadly, the dang thing was cold with the cheese not even slightly melted. I was too bummed to deal with it at this point so I ate a few bites and tossed the rest out. There are some other things to remedy as well, from my perspective. The tables are never wiped down and customers are left to wipe down the greasy crumbs of previously seated patrons. Music is also deafeningly loud - the cashiers can't hear customers much less guests trying to converse. It's a new spot though so hopefully they'll get it to a good place for service and food alike! read more

Upon reading the reviews before going to the new Shake Shack in Wesley Chapel, I was surprised at the many reviews about their service. I, for one, am one to give any new restaurant or fast food place the benefit of the doubt. I always keep in mind that they are new and it takes time for things to find a routine. This was my first time eating at a Shake Shack and I loved the fact that you order via a kiosk, grab a number and wait for your food to be delivered. There is a good amount of seating both indoors and outdoors. The burgers themselves were very tasty. I ordered the black truffle shack stack burger and it was delicious! I also ordered the Thai iced tea shake and a side of regular crinkle fries. As they are a new establishment, you might experience a bit of a wait time but if you're not in a hurry, you will be okay. I feel they will begin to get faster with time. But again, that's me being optimistic. read more

Shake Shack Wesley Chapel - Burgers Near Me - Lutz, Florida