Man oh man, I have had many reviews and mixed feelings about this restaurant chain but this experience has been worth all of my feelings. I had a not so great experience last time I went to this Kirkland location. Now for the review, I had an amazing experience, it was clean, ordering was nice and easy, the service was great and friendly, and don't even get me started on the burger. I went to Shake Shack to redeem my last time, and it totally made up for the horrific experience. I would highly recommend the shack burger with fries and a chocolate milkshake. This order was not only tidy, well balanced. But also so delicious. Thank you Shake Shack Kirkland for this experience and always have a great day. Trust me, I will be back for more. 5 stars. read more

Shake Shack Kirkland - This was delicious and a great night for Woodinville High School's Spring Formal dinner! - Fast Food Near Me - Kirkland, Washington

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This store is the closest to our home. We'll come down here when we're looking for the best tasting burger in the area. The place is relatively clean and it's conveniently located. The service is decent and burgers are good. read more

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Still my go-to spot for Shake Shack despite having more Eastside options now. I enjoy this location for the consistently good food, service, easy validated parking, and nearby shopping plaza. There's a good amount of indoor seating in the restaurant with additional outdoor seating in the summertime. It's also near the fountain which is fun for kids to run through when it's warm out. read more

Shake Shack Kirkland - Fast Food Near Me - Kirkland, Washington

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Had the avocado bacon burger. As far as fast food takeout burgers kinda pricey but flavor was great. Also had the onion rings and for fast food service locally likely some of the best rings have had. Kirkland has changed a lot since I lived there. read more

this team is awesome. you can tell they have great synergy and chemistry. it seems like everyone knows what they're doing and also keep others accountable. the food was so fast, and the team was kind and efficient. the food was also great! i'm just sad that it seems like the frozen custard is gone and it's only shakes now. oh well! my son and i had a good time, thank you :) read more

So for the month of October Shake Shack has been doing a whole buy one get one with their sandwiches and so we were like "well why not" We tried the double shack and the chicken and I must say though both were good there is nothing like the double shack, It's not by any means gourmet but that wasn't the expectation here. Also quick shout out to staff these guys work hard, and are so sweet. Now when it comes to fries, onion rings or cheese fries, sorry guys I go full cheese fries, its still not the greatest but it 100% hits the spots haha. Did you know they also have a Dubai Chocolate Shake? Well now you know. read more

My first time trying this kind of burger with a sweet bun and also my first time having amazing crinkle fries! My order came out fast, and the servers behind the counter were friendly! Avocado in the burger was fresh and buttery. The whole experience was biting into the most satisfying burger you've never had until you've been to a shake shack, and I can't believe I've been missing out! Grabbed a regular classic burger too and my future self thanked me for it. At the Kirkland location, there is activity, but quiet on a 2PM weekday lunch in the lull between the 12pm lunch rush and the kids coming out of school, but once it hits 3pm, the school kids start lining up. Will definitely try their other locations anytime I'm craving a treat! read more

Shake Shack Kirkland - fresh hot fries + an avocado burger & a shake shack classic burger - Fast Food Near Me - Kirkland, Washington

I just finished my lunch here about an hour ago. Had the bacon cheeseburger, fries, and a milkshake . It sure hit the spot. I must return in the near future. read more

Shake Shack Kirkland - Woof woof ! - Fast Food Near Me - Kirkland, Washington

**have only ordered in have ordered here multiple times from this location, & each time has been more phenomenal than the last ! shake shack is the one 'fast food' place that doesn't taste like fast food ! i love that there's veggie options as well as meat options, & how there is such a vast variety of options to choose from whether your going for fries, shakes, burgers, etc. it's also nice to see that they do have seasonal menus - specially for their shakes - so it's always interesting to see what they have going on that month ! their vanilla custard is DELICIOUS ! sadly didn't last on the trip over to my home, so i must try it again fresh, haha ! first time ever having custard, & i never lacked disappointment. their fries are salted just enough where it's enjoyable & not overbearing, & the perfect amount of crunch & softness to it ! the chicken burger & nuggets are a bit greasy due to the breading, but it's the most fresh & best quality (in fast food) chicken i have tried so far. very flavorful, not burnt, & didn't ooze or smell of grease - just a little bit of grease on the hands after eating. & lastly, their mushroom burger is a MUST TRY ! mushroom patty with cheese filled in the middle does sound a bit head scratching at first, but they mix SO well together ! it's a delightful experience, especially if your looking for soenthing new to try my only complaints so far would have to be the custard basically being melted on the way to my home, & then forgetting sauce - various - times when i've paid for it. other than that, shake shack has been a delight to indulge in every once in a while ! read more

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I can't understand why I keep going back to any Shake Shack, other than because it's there and I'm hungry. Terrible burgers, period. Greasy, overly salty, and lacking in flavor. Their fries are also terrible. Any other burger place would be better. read more

Visited Shake Shack in Kirkland today and really enjoyed the overall experience. It's in a great area that's perfect for families. There's even a small fountain nearby where kids were splashing around and having fun on this sunny afternoon. The interior of the restaurant was spotless, which made the meal feel that much more enjoyable. Parking was a bit confusing, especially for a first-time visitor using Apple Maps from the suburbs. I ended up parking on the street and walking a little. But honestly, the short stroll wasn't a big deal. The food itself was fantastic, as expected. Everything from the ShackBurger to the crinkle-cut fries, and the chicken bites hit the spot. A great stop if you're in the area and craving something satisfying. JY review read more

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Ultimately one of my favourite burgers in Downtown Kirkland! I am such a big fan of their Shroom Burger which is mushrooms with loaded cheese inside. The crinkle fries are also a must and it's genuinely so delicious! However, the prices are quite high for a fast food chain, so you're looking at about $9-12 for a singular burger. I would recommend coming to get this once a while, but not really for a dinner because it doesn't fill you up entirely. The service is quick and there is a self kiosk so it's very easy to be in and out. There are tables in and outside of the store and I'd recommend the indoor since it's quite cold right now. The environment is friendly and they will greet you once you walk in! It's like a typical fashion food chain and they'll text your number or call your name out when your food is ready! read more

Shake Shack Kirkland - 'Shroom Burger - Fast Food Near Me - Kirkland, Washington

I needed catering for a group of nurses and I worked the GM Claudio who was extremely helpful! I would absolutely recommend this for any catering needs. Claudio and his team had everything ready for pickup on time. The food was all fresh and the nurses loved it! read more

Amazing comfort food, love the fries, shakes, and chicken burger options. However, the seating is not super comfortable and the service is lacking. Simple orders are usually wrong and the workers seem annoyed when they interact with you. On top of that, the screens you order on default to a 20% tip...it just doesn't seem right. Food is great but the service and ambience need improvement (at this location anyway). read more

Fries are subpar. They don't taste like real potatoes and they don't taste fresh but like salt and cooked by a heat lamp. They burgers are good and tasty but they don't match the price. The chicken nuggets are the worst item on the menu. At about $1 a piece you would have thought the scrap bites of chicken would be better but the greasy, overly seasoned breading falls off. The sauces for the nuggets is laughably terrible. Drink selection is nice. The little service help offered is poorer. You need to ask for ketchup to go before getting your order because once they hand off the meal you become a ghost to staff. The red light to go window is really a distraction as you eat and wait for an order. You will feel like you are in an Italian Horror film. read more

I came here to take advantage of promotion, get a free chicken sandwich or a shake when you purchase over $10 last week. Parking garage was nearby and you could scan at parking validation kiosk at the cashier. Service was efficient and friendly. Ambiance was fast casual. We ordered take out and it was delicious. It's always a good place for a quick bite. read more

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I love me some Shake Shack! It's probably a good thing there aren't more of them around. Stopped here for lunch before my next shift and saw the latest menu addition - the 'Hot Ones' burger. They also have a Hot Ones hot dog and hot ones fries as well. Best I can tell it's a cheeseburger with hot sauce. Admittedly it wasn't very saucy. Only on one side of the burger, so it seems like the sauce ratio was a bit off. Still though this burger was good. Nice big patty on a potato bun. Juicy and flavorful. That alone grants it another try. I had a shake but too, also good. But have had better. Maybe it was the lunch rush and was hastily made. There are a few things going on so I'm giving the benefit of the doubt - they're renovating, there is still indoor seating but some of it is blocked off and there are boxes stacked around. Also there were a lot of orders coming in during the lunch rush both pick up and eat in. So I'm wondering if that has anything to do with it. I'll give it another go maybe when the renovation wraps. If you're at Urban Plaza though and hungry, Shake Shack is there. read more

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yummyyy! can count on for a good chicken sandwich. food was brought to us quickly and was very fresh! read more

Shake Shack Kirkland - strawberry lemonade, Fries, Chicken Shack - Fast Food Near Me - Kirkland, Washington

This place is rude, they don't care about allergies and they didn't change their gloves when I said I have allergies and I broke out in hives. The communication is terrible and the manager is just rude. Don't eat here!!! read more

I have visited a handful of times & I have never been disappointed. I have ordered the spicy chicken & the spicy shackmeister burger. It has a nice kick of spice but not one where you will need to drown water. Not to say that it wont be super spicy for some. The spicy cheese fries are yummy. Those dont feel spicy at all. & sometimes the amount of cheese can be a hit or miss. The prices seem a tad bit higher but everything feels expensive these days. read more

Shake Shack Kirkland - Fast Food Near Me - Kirkland, Washington

I almost wrote off Shake Shack after poor experiences at other locations. But this location saved me as a customer! Ordering is very easy and staff are friendly. I find this location to be clean as well. My go-to is the Avocado Bacon Burger and it is delicious every time! My husband tried the new Korean BBQ Burger and wasn't very impressed, but we are pleased with a majority of the menu so it's wasn't a huge upset. Coming back soon to try the Korean Style Fried Chicken Sandwich. read more

Shake Shack Kirkland - Avocado Bacon Burger and Korean BBQ Burger - Fast Food Near Me - Kirkland, Washington

I e never actually been to shake shack as I usually order for delivery but I love the hamburger so much with the little red peppers on it to give a little kick. The strawberry milkshake is also amazing. The service is great - they always follow my instructions on the app since I tend to be a bit picky :) read more

Third time they have gotten my order wrong. Today I went up to pick up window, waited, went inside after 5 mins. Waited again. This rude girl with a face piercing told me to go wait outside. So I walk back only for her to point at me through the window and waits 4 minutes to come to the window while talking and giggling to her co workers. Told the nice guy who she sent to the window that this really irked me. Only to go all the way back to work to find they forgot my fries. I have to laugh this off. I hope they train staff better and are just overall nicer people. This place is so unprofessional and does not suit Kirkland. read more

This location especially has never disappointed. The burgers are always on point as well as the fries.

Cool theme, good food, service was meh, but that's because there was a lot of people, anyway pretty fun experience

Service is slower here than other locations but the food quality is good. The SmokeShack and the Shack Stack are great. Excited for the Alderwood location to open. read more

Shake Shack Kirkland - Fast Food Near Me - Kirkland, Washington

Shake shack was so delicious Young lady who's the manager was so helpful and patient with the kids. Hands down best service and hot and fresh food We are so coming back !!!! Thank you. read more

Shake Shack Kirkland - The melted cheese in the burger is fire - Fast Food Near Me - Kirkland, Washington

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Burger was just tossed together. Thought it was the wrong order because it looked nothing like what I ordered. Won't be ordering from here again. read more

Shake Shack Kirkland - Fast Food Near Me - Kirkland, Washington

This is the very worst fast food restaurant in Kirkland. The order is literally never correct. Never. They remake food for me every time. Why? Missing items consistently. This must be a management issue. They are very poorly run. read more

- Great burger with a healthy amount of cheese and greace - Fries are wonderful, could have been cooked longer read more

Shake Shack Kirkland - Burger / fries - Fast Food Near Me - Kirkland, Washington

If you love Burgers and shakes, Shake Shack must be one of your favorites places. I haven't dined in this place yet. This review is for the pick up order I did recently. Wanted to take advantage of recent T-Mobile Tuesday promotion. Ordered a Shack burger and the vanilla shake from the app. By the time I was there, the order was read. Their pick up system is impressive. Couple of staffs always around to help out with the pick up. They ask for the name and find your order from the rack! Due to the large number of pickups, had to wait for some time before I could get it. It was well packed when I picked up. The burger was fresh. Loved it! The Vanilla milkshake was a good choice along with the burger. This place has got some ambiance. It was really loud; looks like they have seating outside as well. The only caveat was the parking. I couldn't find a parking near by to go and get the food. Had to park in the garage. if it's under 5 minutes - they won't charge you! read more

Shake Shack Kirkland - Fast Food Near Me - Kirkland, Washington

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If I could pick one burger for the rest of my life it would be this. The food is amazing! I love the super thin & crispy smash burgers. Crinkle cut fries are one of my favorite but topped with the cheese sauce- game changer. Wish this was a little closer to me but we make the drive up every few months & make a little date night out of it. Ordered on the kiosk & it wasn't too long of a wait! We ended up getting salt & straw for dessert but next time I'm definitely trying a custard shake! read more

Shake Shack Kirkland - Cheeseburger Cheese Fries - Fast Food Near Me - Kirkland, Washington

Went here with my little brother a couple months back when our mom had a job party to celebrate her hard work, told us she will be back and gave us $20 for food to roam. Me and my brother were looking around during lunch hour and found Shake Shack, thought to give it a try. Waited 20 minutes for our order of one cheeseburger, root beer to share, and hot dog, just for the worker to tell that they are out of the root beer halfway in making the food. Costed us $19 in total for a $7 tiny cheeseburger, $5 hard hot dog, and very bland $4 Coca Cola, won't recommend this location if you have a small budget of $20, you need like $40 to enjoy yourself at Shake Shack. read more

Ordered a shack burger and the burger looked great right out of the box. It's a cheeseburger with lettuce and tomato, and was quite good. The seating area is open, though most people were getting the food to-go. Staff were friendly and efficient in getting the food ready, as well as persistent in enforcing the mask policy to some reluctant mask wearers. Only thing that could be improved is to have a better system for picking up orders. There was a crowd (waiting for their food) in front of the counter, while others who had gotten a text notification that their order was ready, could not even reach the counter to ask about/pickup their food. read more

Shake Shack Kirkland - Shack Burger - Fast Food Near Me - Kirkland, Washington

Nothing to not like about Shake Shack if you are a burger and fast casual fan. From their store design, ordering system and food, Shake Shack is an elevated option in this category. Say what you will about kiosk/screen ordering, but I love it in a casual restaurant. I like a minute to peruse my options and choices, order and pay. So much better than a drive thru or counter where you may feel pressure to not hold up the line. I usually get the Shack Burger, but now that they have a veggie option besides the fried Portobello mushroom, I will definitely be giving that a try. I am a big fan of their crinkle cut fries plain or with cheese. They are perfectly crispy on the outside. It's probably a good bet their shakes are yummy, given the name, but I don't usually have ice cream with a burger, so you will have to explore that one yourself! read more

Service is good, and I've always had a fast experience! My order is always made right. The one thing to knock is parking, because you have to park in the garage, but they do free validated parking which is awesome. I love their shack burger the most, my go to order is that with either a side of cheese fries or a shake. I love the tea lemonade blends they have as well, especially on a hot day! read more

Shake Shack Kirkland - Cheese Fries - Fast Food Near Me - Kirkland, Washington

The food quality is consistent and they certainly know how to make a burger. There service is fast and reliable. Having the parking validation scanner next to the food ordering kiosks is very convenient for those who park at Kirkland urban. It makes dining in or taking out painless. There app is also easy to use! I enjoy the ambiance of this location, and appreciate both the indoor/outdoor seating availability in addition to being in close proximity to a park. Highly recommend this establishment! read more

Shake Shack Kirkland - Delicious - Fast Food Near Me - Kirkland, Washington

LOVE this place. Burgers are wonderful, the service is speedy and the staff is very kind. The store has a romantic ambiance. HOWEVER, during my latest dine and dash I spotted a suspicious woman with a bucket on her head. The staff seemed unfazed leading me to believe this behavior is accepted often. It RUINED my day read more

$22 for a single patty burger, fries and a lemonade and the burger was tiny - smaller than a quarter pounder from McDonald's. Terrible value for money - way overpriced for what you get. read more

Went here today, mind you I have been to shake shakes in NYC and California- this experience was subpar We got a double burger - with the usual toppings, a single lettuce wrap with bacon, 2 plain hamburgers for our dogs, 2 fries and 2 bottled waters so all in over $60 dollars- 1st issue- lettuce wrapped burger- lettuce was old exterior pieces that were wilted, expired and gross- removed those to find two tiny pieces of RAW bacon- disgusting!! 2nd issue all of the meat was over cooked,over salted and COLD! Even the dogs wouldn't eat it- 3rd issue the fries were also COLD! I will wait for my next trip to LA to eat Shake Shack again! read more