This medical organization, Digestive Disease Consultants of Orange County, is terrible and I give that organization a grade of F. I had a procedure scheduled with Shahrooz Bemanian, M.D. I met him prior to the procedure and was impressed with his professionalism and credentials. He is not the only gastroenterologist in the City of Irvine or within neighboring cities. As a consumer of health services I have choices and this physician is not the only one. There are literally scores of gastroenterologists everywhere. My personal physician, Charles W. Jackson, M.D., referred me to Dr. Bemanian and by the way I just need to say that my personal physician, Dr. Jackson, is FANTASTIC. He is very through and conscientious.
Before meeting Shahrooz Bemanian, M.D. I completed the required paperwork with great accuracy. I am all about being accurate especially as a trained mathematician with a doctorate and multiple publications, I personally know all about exact directions required to do a task or to do something. I followed Dr. Bemanian's directions very precisely and I did not deviate in any way. I am still so upset at that medical company every time I think about what happened... I scheduled the procedure and Dr. Bemanian wrote a prescription for me to consume and digest as preparation for scheduled time of the procedure. Well, the prescription did not work so I was okay with that and I gave Dr. Bemanian an opportunity to perform the procedure at second time. Everyone deserves second chances. Here is what I do not get... This guy has the degree of Doctor of Medicine and he writes the same exact prescription which did not work last time. In my mind I am just wondering "why?" If the previous prescription did not work last time then why use the same prescription. Logic dictates that if something does not work then perhaps a different approach might be a good course of action. However, I figure, oh well ... He knows what he is doing and after all he has the acronym M.D. after his name. Sure enough, I followed the instructions with incredible mathematical precision and not only did I do that, I also went on a liquid diet for four days to ensure that I would be internally clear for Dr. Bemanian to examine the intestine with the scope. The results, as anyone with any common sense would expect were identical--that is--inconclusive. Then Dr. Bemanian has the gumption to tell me that we need to schedule a third trial with his associate who, in my opinion based on the experience I already had, is probably another incompetent gastroenterologist... When that suggestion was made I looked at him right in the eye and I told him politely: "I am done with this... I will just need to go somewhere else or not have this procedure done at all. If I select to do it again then I will have it performed by another gastroenterologist who uses logical problem solving skills.
The office staff was not that great either... But, I must say they were incredibly nice to have provided the medication for free because my insurance did not cover the prescription (it was not expensive). However, my disdain for the office staff is rooted on the fact that I had to inform them no less than 17 times that I do not wish to be reminded of my upcoming procedure via text messages and that I prefer phone call reminders. Well, you will not believe this... They never once honored my request. I was very clear and they indicated that they understood my request which I clearly communicated slowly and in English. Again, my experience was absolutely terrible and traumatic and I am still quite upset. The funny thing is that that company never called me back to asked me how I was feeling but they did call to set up a third appointment. I think they are interested in billing insurance companies for their services but I did not see any evidence about what medicine should be about, that is, the well being of those who trust them to take a person's health seriously. So this is my review and I will tell everyone I know that if they select this company that they should look for other choices and other gastroenterologists. read more