Is there a trick to getting through to this office?I've left 2 messages and have not heard back from anyone. Saw Dr Ashby backs in 2020 and really liked him. I planned on returning, but doesn't look like it's in the cards for me. I can't get a hold of anyone at the office! read more

Good luck trying to schedule an appt. Nobody answers the phone here. Called 3 different times during biz hours.

Felt very rushed. When I asked questions he became annoyed. Felt dismissed. Front desk not very friendly either. Was surprised to see the office was shared with another business. read more

If I could give Dr. Ashby 10 stars, I would. He is my favorite doctor, and I've had a lot of 'em. He was my GI several years ago, and I should have followed him to his new practice then. So I'm doubly thrilled to have reconnected just this past Friday. Compassionate, genuine, and interested in his patients. He listens and reacts appropriately instead of grunting. If you're looking for a GI in the area, Dr. Ashby is your new best friend! read more

I have been receiving colonoscopies and endoscopies sense 2003 due to a family history of colon cancer and having some acid reflux issues. Dr. Kevin Ashby is my third gastroenterologist since that time and by far the best due to his skill, knowledge, and his friendly and caring personality. He spends the time to understand your situation and answers all your questions which I always have many. After my procedures I always receive a phone call within two weeks to discuss any findings. He also calls my wife immediately after the procedure to discuss his findings. He has a wonderful communication skills with all my other doctors so they also know what's going on. My wife used him for the first time and thought he was wonderful also. I really cannot speak highly enough of Dr. Kevin Ashby and I will always refer him to family and friends. read more

My primary physician referred me for a screening. What a waste of my time with the office staff and then KEVIN Ashby confirmed my concerns during a call back where many excuses were made as to why it was a big challenge to get on calendar for treatment. I simply wanted to submit the referral document electronically over to his office but their fax doesn't work and the document that I emailed was too small to be read by his clerk. In my experience, email attachments can be enlarged. To think that patient intake is quite monumental for his practice; I certainly didn't want to risk my health and safety under his care. Cheap and arrogant is how I would describe Ashby. Can't blame his staff for not having the tools and technology to perform simple office tasks in 2022. Finally, I reminded Ashby that I was referred by my own physician who has guided my health for 30 years. Had they informed me that their office was ill equipped to not handle electronic intake, the outcome perhaps would've been different. But to play games with my time is simply unacceptable. Get some standards and some manners Ashby! read more

Wow what and AMAZING doctor and office staff. I travelled from out of state to this doctor because i had heard great things about him. I was having digestive issues and doctor Ashby did not disappoint. He exceeded all expectations. During my appointment I got a bit emotional and he quickly made me feel at ease and had great bed side manners. He was compassionate and listened attentively to all my concerns. I did not feel rushed at all. Thank you so much doctor Ashby you made such a difference in my life. My mom also had a colonoscopy and she felt very comfortable before, during, and after the procedure. He really truly cares about his patients. Thank you!!!!!! read more

I am an existing patient of Doctor Kevin Ashby for several years and was seeing him regularly for Colonoscopy and endoscopy as it was required. I was very happy with him, great doctor. But recently I was getting painful upper GI's issues and called to see him. Lindsey was super fast to get me in and working on my paperwork. Even though I knew how great doctor Ashby was, I realized how kind, sensitive, and attentive he was towards my illness and my excruciating pain. He immediately scheduled me for an endoscopy, did several biopsies and followed up with me personally by calling me and explained what is happening with me what was the next steps to follow. He is so caring that you feel like he is a family member. I am grateful to have him as my Gastroenterologist and highly recommend him. I like to give him 10 Stars if I can. Patient Fataneh Kia read more

During my travel to Asia year and half a caught some viruses. I had constant Diarrhea. When I came to US I was in ER for three days and was treated intravenously with Antibiotics. Due to heavy dose of Antibiotics good probiotics were also destroyed. I had seen Dr. Kevin Ashby year ago. I was given instructions on my diet. Year passed and I still have Diarrhea. I tried to contact many Gastroenterologist but no luck getting appointment for months. I was also told by one that I was suffering for 16 months why not wait for few more months? It dawned on me Dr. Kevin Ashby. I called his office and Ashley gave me instant appointment to see in two days. Amazing. Very kind and concerned. I saw Dr. Ashby he remembered my situation. Next day Dr. Ashby personally called me and he had been researching, talking to other doctors and informed me that I possibly have Tropical Spruc. I had tears my eyes that it was so kind of him to go out of his way just to help me from my sufferings. Lindsey called I also got appointment for Endoscopy in few days. I am so grateful. There are very few such Doctors who go out of their way for their Patients. He is Amazing, compassionate Doctor and all the staff at the office have the same attitude. I hope there were more such groups. Gratefully read more

I've been a patient of Dr. Ashby for roughly 7 years. He is incredibly warm, kind and understanding, and very knowledgeable about any concerns I have had over the years. He was also wonderfully patient with my 85 year old Mom, when she was having multiple gastro issues. The office staff is also very nice, thorough, and follows through when you need them. The process for setting up Endoscopy and Colonoscopy procedures was very easy. I highly recommend Dr. Kevin Ashby, and will not be seeing another gastroenterologist unless he retires =) read more

My insurance plan changed 2019 and not all of my doctors were on this new plan. That included my GI doctor who I have seen for 10 years and trust. I asked him who in my new PPO network of GI doctors he would recommend he immediately said Dr. Kevin Ashby. I saw Dr. Ashby today and was very impressed with his knowledge and also his bedside manner. Very educated, kind and extremely easy to talk too. I didn't feel rushed like I sometimes do with other doctors. He listened and answered all my questions and I felt he really cared about me as a patient. It is never easy having to change your doctors but I feel good about Dr. Ashby and feel confident he will take great care of me. Plus my previous GI doctor had only high praise for Dr. Ashby which is a big plus! The office staff was very nice too so even though change isn't always easy I feel fortunate to have Dr. Ashby as my new GI doctor! read more

I found Dr. Ashby through Yelp. Thankfully, I had an excellent consultation with him following a rather stressful first diagnosis with another physician. In sharp contrast to my visit to other physician, Dr. Ashby described my issue in great detail using relatable terminology and gave me a thoughtful second opinion. As other Yelpers note, he is friendly, soft-spoken, respectful, and took the time to sufficiently address all of my questions and concerns. His office staff are also very efficient and very friendly. I'm really thankful to have found him and I can highly recommend him to others! Thank you, Dr. Ashby! read more

I am a severe hypochondriac and am very selective with which doctors I see. Dr. Ashby is an exceptional doctor and one of the best I have ever seen for these reasons: 1) He takes the time to answer all of your questions and you never feel rushed. 2) He calls you with test results, as soon as they come in, and explains everything in detail without needing you to come into the office. 3) He is extremely kind and knowledgeable, as evidenced by his colleagues' high regard of him. Lastly, 4) His office staff is exceptional. Every time I call, they are patient, kind, understanding, and promptly return any missed calls. I highly recommend Dr. Ashby. read more

Beyond EXCELLENT. Dr. Ashby is very conscientious. He followed up with me via phone and text several times [even after hours] relative to changes in my condition. He is very knowledgeable in his field and spent an unordinary amount of time with me. There was never a rush to get to the next patient. Dr. Ashby referred me to a specialist for my specific issue who was also quite knowledgeable. Dr. Ashby had several contacts with that specialist over a period to time to discuss my case, even on July 4th. He was available when needed. I highly recommend Dr. Ashby for his knowledge and his caring. read more

Left a message at their office because he came up as a provider on my insurance for a gastro appt. The office just called me back - I told her what insurance I had and she abruptly said we do not accepts yours, after telling me that his first opening was the end of July. I suggest some customer service training for this office. I have been in the medical industry for years and never heard someone so rude. If you are not a provider for an insurance carrier, please do the courtesy of removing yourself from the list or simply explain that things have changed. Very disappointed in what could have been a simple conversation. read more

I had an appointment with Dr. Ashby today and had an excellent experience with him. He's personable, listens exceptionally well, gets a full patient history and then summarizes what he has heard from his patient. He goes on to explain the options for treatment and discusses these options thoroughly while soliciting your feedback. I felt heard, respected and confident that Dr. Ashby is acting in the best interests of his patients. It was one of the most positive experiences I have ever had with a doctor. I will be coming back to see him for my gastroenterology issues. I highly recommend Dr. Ashby. read more

My regular gastroenterologist was unable to perform a colonoscopy in an outpatient facility, and insurance would not pay for hospital procedure, so he recommended Dr. Ashby. Dr. Ashby was able to see me quickly and complete the procedure before the end of the year so I wouldn't need to pay the new years copay. He was very friendly and knowledgable. He discussed the risks involved and his record of success which was very high and I appreciated his openness and honesty. The outpatient clinic was well staffed. The nurses were accommodating and professional as was the anesthesiologist. When Dr. Ashby walked into the room, the staff was very attentive which reassured me of his leadership. The anesthesiologist put me out and it felt like 10 minutes when he woke me up. Dr. Ashby called me on New Years day to report the biopsy on one polyp which was benign. I was impressed at his dedication to his work and patients to work on a holiday and to personally contact me with the detailed positive results. Dr. Ashby is very experienced, knowledgable, professional, and personable. One of the best experiences I've had with a procedure I'm generally nervous over. I plan to see him regularly for future follow ups. I highly recommend him to others for his excellence. read more

Dr. Ashby is the most professional and caring doctor I have ever met. He is extremely thorough and always take his time to explain the details regarding my situation rather than rushing to see the next patient. I went to Dr. Ashby to schedule a colonoscopy, but I have pre-existing heart condition (A-Fib), and Dr. Ashby want to make sure the anesthesia will not put me at risk. He talked to the anesthesiologist and contact my cardiologist to make sure I am clear for the procedure. After that he even called me personally during WEEKEND (!!!) just to update me on the appointment. During my colonoscopy, he removed a 35mm polyp and the biopsy report showed the polyp is cancerous (Colon Cancer). When my wife and I heard the news in his office, we were devastated. Dr. Ashby has genuine concern about my situation and took his time to explain all the things I needed to do next. He even told us that he will pray for me every day (no other doctors have ever said that to me). He then referred me to a surgeon for the colectomy procedure to make sure the cancer did not spread. Prior to my first surgery appointment, he contacted the surgeon to make sure they are aware of my situation ahead of time. After my surgery, he also called me to see how I am doing. His professionalism and genuine care for his patients are impeccable. His entire staff are also extremely friendly. I recommend him to all my friends who are looking for a GI doctor because I knew they will get the best care!! read more

Great guy very informative and gets to the bottom of things. I definitely recommend him to anybody looking for a new gastroenterologist Sending my mom there now read more

My father's primary care physician recommended my father see a gastroenterologist. After much research, I came across Dr. Ashby. All his reviews stated what a caring, thorough, and knowledgeable Dr. he was, and the reviews are 100% true. In this day and age were a Dr. comes in with an Ipad/tablet in hand and barely makes eye contact. Yet alone having them call you after your visit to see how everything is going is literally nonexistent. The moment Dr. Ashby walks in the room he makes eye contact listens to your concerns and explains everything thoroughly. After a ct scan, Dr. Ashby knew my father's symptoms had to do with an enlarged prostate. Even though Dr. Ashby was out of the picture at this point he called me several times to see how my father's care was going. You see my father is a very stubborn man and getting him to agree to medical care is not easy. Dr. Ashby listened to me not just regarding my medical concerns about my father but about my mental well being. My father was in a very urgent medical situation that required emergency care and surgery. I was blessed to have Dr. Ashby to speak to about it not just as a Dr. to a patient conversation but as a concerned human being to another. Thank you, Dr. Ashby, for being what the Hippocratic Oath stands for, your truly one in a million. read more

I was just checking out Dr Ashby again because my sweet mother in law (yep, got lucky, I did say "sweet") needs surgery and I would like her to have the best doctor available . Years ago, I took my mother to several gastro doctors and no one seemed to know what was wrong with her. Dr Ashby quickly and correctly diagnosed my Mom's issue and performed the surgery. Mom was frail and my sister and I were worried, but Ashby with his skill and excellent bedside manor performed successful surgery on my Mom, a woman whom many had considered not to be "a candidate for surgery",due to her many health issues. Seems it wasn't a problem for Dr Ashby's impeccable skill set! Would recommend him to anyone! read more

Called to make an appointment. The receptionist talked to the doctor and they referred me to other people who might be better at diagnosing and solving my problem. The best part is they didn't charge me a consultation fee and have me come in to tell me this when they easily could have. They also could have just ignored my message and never referred me anywhere else. It's been hard finding Drs who can solve my problem. Thanks for the referrals. read more

He is very knowledgeable. Quiet spoken, thoughtful, and responsive. I had several questions after my office visit and he called me back and spent a good amount of time addressing my concerns and explaining what I needed to know. I was grateful that he didn't appear to have a running clock and seemed to go above and beyond the call of duty to address my issues. read more

Dr. Ashby is one of the best G.I. doctors in California. I have known him for many years and he is a doctor that I trust. He is always caring and I feel he has my best interest in mind. I appreciate that i can reach out to him anytime and know he will get back to me promptly. I would highly recommend Dr. Ashby to anyone. read more

Due to the symptoms I was having, my primary care doctor recommended that I see a gastroenterologist. I saw that Dr. Ashby had so many wonderful reviews that I decided to see him even though his office is more than an hour from my house. It was definitely worth the drive! I loved how he brought my husband and I into his office to speak with me about what I have been experiencing instead of having a conversation with me while I'm half naked feeling uncomfortable on the exam table! To my surprise he personally called me the next day which happened to be Christmas Eve! I didn't answer so he ended up leaving a very kind voicemail saying he hoped the visit was helpful, to call if I had any questions or concerns about my upcoming procedure, and to wish my family well for the holidays! I am super pleased with the care he has given me so far! Thank you Dr. Ashby and your kind and wonderful staff! :-) read more

I had seen so many doctors to try and figure out my gastro issues I've been having for over ten years. All of them said it was simply anxiety when I knew it was more. My last hope was seeing Ashby and I finally got the answers and help I needed for so long. Great listener and understanding doctor. I'm so grateful read more

Dr.Ashby is a very nice doctor,he is very kind and humor.He gives me confidence and he has huge knowledge about his major.He is like a friend. Choose him.You won't be regret. read more

Dr. Ashby is the best doctor I have ever been to. He is extremely nice and caring. He explains everything to you and soothes your concerns. Great communication skills (which is rare for a doctor). I highly recommend him. His assistant Ashley is also very nice. Nice office. read more

Absolutely excellent doctor. He makes you feel like you're talking to an actual person and not just a robot that types in everything you say when you speak. He listens and provides thoughtful feedback. 10/10 recommendation to anybody reading. read more

Dr. Ashby is the most wonderful doctor. Recently I was having severe pain and vomiting and had to call 911. I was not a patient officially with Dr. Ashby but he took me as his patient and helped me get admitted to the hospital. He came in on a Saturday, his day off, to run some tests. I got better! He also stopped by on Sunday, another day off, to see me before I checked out. Dr. Ashby is truly a compassionate, very well educated, kind and while professional, friendly and easy to talk to. You can tell he sincerely cares for his patients and you get the feeling he cares for you like he would his own family. I'm so thankful I found Dr. Ashby to be my doctor. I'm in excellent hands. BTW: his office staff are equally kind, friendly and and professional. It's refreshing to know there are still wonderful doctors out there. read more

EXCELLENT doctor and staff! He is very thorough, knowledgable and spends a lot of time with you. His office staff is friendly and very helpful. Highly recommend!! read more

I found Dr Ashby on Yelp over a month ago. Though he is out of my insurance network, I still decided to see him based on the perfect reviews and he's fees is very reasonable. Now after an initial consultation, then an endoscopy procedure, and a follow up visit with Dr. Ashby , I am so glad I made the right decision to see him. He is very friendly, respectful, and took the time to thoroughly explain my GI issue. The endoscopy procedure went very smoothly and the facility he performed the procedure is very organized and efficient and is in network of my insurance. His office staffs are also very kind. I had questions about my medication after the first visit and Dr Ashby and his staff were very responsive and called me back the second day. I have seen other GI doctors before so I know how different the experience was. Dr Ashby definitely deserve the perfect all 5 star reviews and we patients deserve a great doctor like Dr Ashby too. read more

I had a great experience when I visited Dr. Ashby for stomach problems. I had called a couple other doctor's offices and they were giving me appointments one month out. What is wrong with our country? We can get a burger & fries in 5 minutes but we have to suffer health problems for a month before getting a doctor to see us? Luckily Dr. Ashby's office gave me an appointment the following week. I was pleasantly surprised that all the front desk staff were super friendly. I can't remember the last time I went to a doctors office and the front desk staff wasn't grumpy or just socializing with each other while ignoring patients. Dr. Ashby's staff is very warm and attentive. Finally, Dr. Ashby was great. He did not rush like most doctors. I get frustrated by doctors that speak to me in complex medical jargon which I can't follow. Dr. Ashby took his time and explained things in a way that I could follow. Best part, he actually jotted down key parts of the conversation and I got to walk out with his notes. That was so helpful! Why doesn't every doctor do that? I followed his recommendation and I'm feeling much better. He even called me to follow up to see how I was progressing. That is something I've never had another doctor do before. read more

I was referred to Dr. Ashby by my primary care doctor for a very serious pancreatic CT concern. I was seen as quickly as possible by the doctor thanks to the very professional and friendly Kristi, who was very caring and understood completely my medical concerns. Immediately upon meeting Dr. Ashby I knew I was in the right place. Dr. Ashby is extremely knowledgeable and detailed in his communications. His calm demeanor and genuine concern was instantly evident. I felt like I had gone to GI med school after 20 minutes with the doctor!! He was able to explain to me every aspect of my situation and told me what to expect. His PA, Ashley was extremely knowledgeable as well and took immediate action to assist the doctor in the examination and was invaluable in getting me into the surgeon's office that Dr. Ashby had referred me to. Dr. Ashby is guiding my recovery and his entire staff is so very caring and show real concern for my entire medical well being. So professional and he fosters great confidence. If you need a gastroenterologist, you need Dr. Ashby and his team!!!! read more