I hate to sound like a stuck record, but Chuck is great. He and SFHM are just as good as all the other reviewers have indicated. Case-in-point, I moved from out-of-state to California and had no idea where I wanted to live or how to negotiate the sky-high rental market of San Francisco. Chuck came to the rescue for both Poonam (the lessor) and I. In terms of the application process: He made it safe, secure and thorough, but not too onerous. This is especially commendable given my out-of-state status. I'm not too sure if there are many property managers, nor home owners, that would have taken the risk. It is always so much easier to take the path of least resistance and rent to someone already in-state. Thank goodness for Chuck and his patience and professionalism. That said, I think I can speak for both sides of the lessor/lessee relationship by saying Chuck provided an excellent match for both parties. We both had very specific requirements and he handled every one of them with aplomb. In terms of property management: Chuck was also very quick to respond to questions and concerns, for even the simplest of tasks. Nothing was too small or too big: such as assisting me on how to use the myriad of remotes for the TV system to solving small problems with the furnace etc. It was all handled with extraordinary efficiency. SFHM really maintains the best interests of both parties, balancing ease and speed of repair or replacement versus the cost to achieve the best results at the best/fair price. It is not often that can be said about a property manager. Somehow, Chuck and SFHM seem to have found this balance, and in doing so, they create a win-win for both the lessor and lessee. Great work Chuck! As much as I hated to leave Poonam's beautiful condo it was inevitable. Unfortunately, I had looked for several months for the right space and was rather discouraged by the process (I am very picky when it comes to my living space). What I found was a series of either sky-high rents for far-less-than-average spaces or dark and dingy units that were uninhabitable. The accommodations in San Francisco certainly run the gamut. To state the obvious, it is very difficult to get what you pay for in San Francisco - at any segment of the rental market ($$$- $$$$). Fortunately for me, it was Chuck to the rescue again! Due to Chuck's business and work ethic he has gained the confidence of many property owners in the Bay Area. When it came to my predicament, Chuck knew the problem and found a solution: finding and negotiating my current rental. Thank you Chuck! It is a very large and beautiful Victorian off-market property. Yes, he is a bit of a miracle worker. Certainly, I have never had a better, nor more professional, relationship with a property manager; Chuck is really at the top. If you are in need of a true property management professional operating in the Bay Area, owner or renter, you CANNOT go wrong with Chuck and SFHM. read more

Hands down, Chuck is the best property manager my family has ever had. I initially found Chuck and his company by reading his Yelp reviews and thought at the time that he must be a likeable and personable person to get such high ratings. True, he is likeable, but all of the superb ratings really reflect his outstanding all-around professionalism and strong work ethic in property management. I found him to be super efficient in all things pertaining to property management matters: He is quick to respond to questions amd concerns within minutes/few hours/same day. Chuck can quickly discern what needs to be done to bring the property up to a level that would bring in good tenants. He is honest and he will advise on repairs that need to be made, even if the property owner has to fork out more money -- but in the long run, it is good advice because both owner and tenant mutally benefit. Within a week of our property being available, Chuck's thorough advertising brought in 4 prospective tenants with 2 parties that were pretty solid/outstanding. Needless to say, we are elated with the tenants Chuck brought in. He appraised our property's rental value well and was very methodical in getting the tenants screened and our leases signed. He takes care of the little details and big details for the property owner so the property owner doesnt have to worry. I've seen Chuck deal issue after issue, and each issue/concern was dealt with quickly and efficiently, so our property is in solid hands under his management. I dont have to stay awake at night worrying! In short, I felt his service was exemplary. Creme de la creme. The Yelp reviews are true! read more

I recently signed a lease to a new place and had the pleasure of working with Chuck, the property manager. I cannot express enough how wonderful my experience was with him. From the very beginning, Chuck was incredibly helpful, attentive, and professional. He was always available to answer any questions or address any concerns I had. Chuck went above and beyond to ensure that my questions and concerns were answered. He was proactive in addressing any maintenance issues and made sure that everything was done properly before I moved in. His attention to detail and dedication to his job truly set him apart. I am so grateful to have had Chuck as my property manager. His exceptional customer service and genuine care for his tenants make him exceptional. I highly recommend Chuck to anyone looking for a property manager who is not only competent and reliable but also a pleasure to work with. Thank you, Chuck, for making my experience a positive one. ~ Ms. P read more

I am not sure where to begin, but without a doubt SFHM is a first class operation. Chuck is a consummate property management professional and there is truly no problem too small not to receive his attention. Most recently, I had an issue with a refrigerator ice-maker, a small issue that really didn't warrant much in the way of timeliness; at least that is what I thought. His response time was incredibly quick. And short of getting on the tools himself, he is one of the best problem solvers I have run across. He ran through all the scenarios so I was best able to weigh all options. Every time I interact with Chuck I come away thinking the same thoughts: very professional, excellent problem solver and very personable. I'm not sure there is much more you could ask for in a property manager, scratch-that - there is nothing more you can ask for in a property manager. Try him, he is definitely the best in the Bay Area. read more

I used this service to assist me with renting my townhouse and this is the best property manager that I've worked with. Extremely affordable, transparent and accessible. I especially appreciate that the services are al la cart which gives you the option to choose a package that works best for your budget. Chuck gives great marketing advice and truly looks out for the best interest of the client. He doesn't mind sharing information and I learned a lot from him. I've worked with many property managers in the past and have never had a better experience. Chuck is honest, experienced and very professional. He is an excellent property manager and will always get my business. read more

Chuck was very helpful with helping my roommate and I find a new home. We were slightly anxious with timing, finding the right place to be at, or whether we'd feel comfortable to reach out for help. However, clearly Chuck is extremely attentive and honest and exceeded any experience I've had with property managers. He was extremely straightforward, honest and quick to help us with any questions we had. I feel like his communication and determination to help us throughout this whole process made me a lot more relieved in the decisions we had to make recently. I am very grateful that we were able to find him and he helped us find a place that works for my roommate and I. read more

We worked with Chuck for my roommate and I's apartment search, and were extremely satisfied. Chuck was very prompt and excellent with communicating- any questions we needed answered, any problems that needed to be solved, any knowledge or insight that was needed, etc. Chuck took the time to explain every detail of the process, making sure we understood what was expected of everyone on both sides. He kept us updated so that we could have peace of mind through a process that can be an anxious one. Very appreciative of Chuck for our new apartment, and I would recommend Chuck to anyone! read more

My girlfriend and I lived in a property managed by SFHM and Chuck for the past four years. Chuck was always approachable and made sure we felt taken care of. For example, when we had a plumbing issue on a weekend, we emailed Chuck, and he replied quickly, putting us in touch with someone who could fix the issue. Chuck consistently stayed on top of any concerns and kept in touch with us until everything was resolved. I no longer live at the same property, but it was great working with Chuck for the past few years, and I wish him the best of luck! read more

Writing from the renter perspective, we've had such a positive experience working with Chuck. He's been a very proactive communicator, making it very clear what we had to do to stand out in a crowded pack of apartment applications, and he's been very explicit about expectations and next steps. I was also impressed with his email and text speed -- from starting the process through getting the keys to our apartment. I'd recommend him to anyone who's looking for a property manager who's very warm while still being on top of all of the details. read more

I have been renting from SFHM for several years, and my experience has been nothing short of exceptional. From the very beginning, Chuck was incredibly helpful during the rental process. He is always responsive to maintenance requests and resolves issues promptly, often going above and beyond to ensure everything is in perfect working order. His straightforward and efficient approach makes renting smooth and hassle-free. We are very happy with our experience. read more

I've had the pleasure of working with Chuck Liu for over 10 years, and it has truly been a rewarding experience. Chuck has diligently managed my property, securing reliable tenants and addressing any issues that arise with impressive efficiency. I truly appreciate the peace of mind he provides, knowing my property is in great hands. I wholeheartedly recommend Chuck Liu and SFHM Property Management to anyone seeking trustworthy property management services. read more

SFHM taking care of my rental property since 2008, and their property manager, Chuck is specializing in property management, leveraging his expertise to assist clients with various rental property's need. Clients have noted his dedication to customer service and his deep understanding of California's R.E. laws including the rental property's regulations. I have worked with SFHM for many years, and I have never had any problems with them. read more

Chuck was great! My fiancé and I just signed our lease yesterday with a property that He manages, and he made the entire process easy for Us, and got everything wrapped up very quickly! He was very conscious of the COVID protocols, which we appreciated, and very professional. We are very excited for our new place, and would recommend working with Chuck and SFHM to anyone. Thanks again! read more

Writing this from being a renter with Chuck as my property manager; during the application process he was informative and make it as seamless as possible. Chuck was also amazing at correspondence, and you can expect speedy text and email responses from him for anything you need. Unfortunately moving for now, but ill be looking forward to renting from Chuck and SFHM in the future read more

I lived in my rental for a decade, and things improved dramatically once Chuck took over a few years ago. Communication was better, maintenance was prompt, and everything was handled with transparency. When I moved out, the security deposit process was smooth and fair--no hassle at all. Chuck is professional, responsive, and listens to the tenants. Highly recommend! read more

I recently worked with Chuck to rent a new apartment and it was a fantastic experience. Chuck was super communicative, friendly, and helpful throughout the entire process. He was always quick to help answer all of our questions. Honestly, we could not recommend Chuck enough. I'd recommend him 100%. read more

I have used SFHM for over 15 years to manage my rentals and they have always done an excellent job for me. They helped me screened the applicants and vetted the prospective tenants so that I never had any problems or issues. I highly recommend their services - I have continuously used SFHM to date. read more

Chuck is a great property manager! Super easy to reach, quick to respond, and always very helpful. He's also super friendly and approachable, and you can tell that he really cares about his tenants. So far it's been an awesome experience working with him! read more

Had a wonderful experience with Chuck as we searched for a rental home in San Francisco. Chuck was incredibly prompt, detail oriented and kept the entire process running smoothly. Wish we could work with him in all of our future housing hunts! read more