Very disappointed with the services. We were the first to tour a listing and immediately applied, spending $90 in application fees for two applicants. The screening process was absurd: on top of the usual background check and income verification, our current employers, current landlord, and former landlords all had to fill out online forms -- and not all of them found the email they were supposedly sent with links to the forms. Five days after hearing nothing, we reached out to the listing agent who informed as another applicant had been sent a lease, and our application fee could not be refunded. We understand the importance of finding quality tenants, but wasting the time and money of interested renters and others involved in the screening process is unacceptable. read more

I didn't live in a property managed by Berendt Properties but I applied for apartments with them and had a great experience working with Andrew. We ultimately didn't get the apartment, and, yes, the screening process is thorough. However, I felt the thorough screening process was a good sign (they care about who lives in their apartments!) and the communication throughout was excellent. Very transparent and streamlined process! read more

I've never written a negative review. The only time I've been bothered to write a review at all is when I've had amazing service and the provider specifically asks me to write one. I'm writing this review because this is the absolute worst experience I've had. After the most invasive rental application I have seen (I've rented a lot), they denied my application despite a perfect rental history (never missed a payment), proof of income, assets, etc. Then they denied a re-submission with a co-signer before even seeing the co-signers background check. Keep in mind they have had 4+ units open in this building for 6+ months. I can think of no other explanation for this than discrimination. Horrible company. Truly. read more

I found an amazing 1BDR/BA with all amenities and a view of downtown SF with the help of Sam. This was my first time working with Berendt properties so I was a little leary but Sam was extremely helpful, honest, and actually helped me negotiate my rent with my landlord. It felt like he was trying to be fair to me and my now landlord, which I appreciate given the current economic climate. I couldn't be happier enough and feel grateful to have had Sam helping me through this process. I would have never got the deal or space without him. read more

Berendt Properties - Real Estate Services Near Me - San Francisco, California

I'm lucky to have Jim Adams as my leasing agent. He's extremely responsive and kind, and stood out by understanding what was important to me and doing his best to make it happen. Working with Jim felt like a true partnership - it was a great experience and I'd love to work with him again. read more

What a stupid way to do business, who hired this people?, Jim was nice, you must be if you want to accomplished anything. We did what he asked us to do and after $135.00 (fee for credit report) he didn't bother to call us back to tell us that we got rejected, we wait and wait and finally I send a massage asking, and then he told me I was not approved, and is OK but we need a place to live, if someone is not getting the apartment call them ASAP so they can keep looking for another one, but you don't have any empathy you need to find another job, but again maybe is too late for you. read more

So awful I don't know where to start. The agent was so arrogant that I simply left the meeting. One of our prospective tenants contacted me directly as we had another ad we posted ourselves. They indicated their qualifications but they were told before anything was even on paper that they would not qualify. When I asked him why he said he had a feeling. How does one have a feeling? The lovely woman was well qualified and we rented to her, in spite of a couple glitches on her credit which was explained and overlooked based on her income and references. We haven't had a single problem. It has become difficult to rent in this pandemic and with tech leaving town, it isn't like it was 2 years ago, and we would rather have the place rented than sit empty. We are now doing our own screenings. It just isn't worth the wasted time and money dealing with the agent, particularly when they believe they can telepathically decide on who gets past the first stage of screening. Save your money. read more

Andrew and Jessamy were exceptionally friendly and knowledgeable. These are excellent people to work with and extremely timely and thorough. Answered questions very quickly. They made the experience easy and seamless. I cannot recommend Andrew/Jessamy and Berendt highly enough. Will recommend to friends in the future. read more

Andrew @ Berendt Properties has been great to work with and was instrumental in us securing the perfect apartment. He has been very responsive to all of our requests, everything from their online payment system to service requests. Would be happy to work with him again anytime. read more

When my fiance and I began looking at the unit we wound up moving into the reviews of Berendt Properties really were a factor in our choice and we are so happy with the entire move-in and management experience! The unit is in great condition and it is apparent that everything is well managed and taken care of. We had such a great time working with Andrew! I saw another post mentioned they were bracing themselves for a bad experience because they are so used to that in the Bay Area and I completely second that! We were so not looking forward to the moving and apartment hunting process and we were incredibly happy to have found Andrew and Berendt! Thanks again Andrew and we are so excited to have found our new home! read more

Through my interactions with Sam, I've been left with an overwhelmingly positive impression of Berendt Properties! He was both reliable and friendly. What stood out to me most was how extremely responsive Sam was. This made it so easy and stress-free to work with him! read more

I'm about to sign the final paperwork for my new apartment in a neighborhood that I've spent the past year attempting to move into. All of this is possible because of the Berendt Properties team! I had been passively perusing Craigslist units and noticed a pattern of stylish, clean, fair-priced rentals posted by Berendt. I went directly to their website and bookmarked the listings page. For months I visited Berendt's website directly on a weekly basis and monitored their listing inventory. During this time I viewed a couple units in person. Each agent was prompt, professional, and sincere. Apparently the third time is a charm.....on my third visit, I was shown the perfect unit in the perfect neighborhood priced within my budget. Craig, Andrew, and David have been extremely helpful, knowledgeable, and professional. I know that I will be in good hands during my lease! read more

Not impressed. Craig the mega real estate mogul, wouldn't get off his phone and actually come into the apartment to answer questions. Guess he was there to open the door for a self guided tour followed by the go F yourself question and answer session. Not at all engaged in the process of you know, being a property manager and actually, gasp, showing the property to potential applicants. Was even more thrilled when we actually asked to see the garage to get an idea of why would be paying $350 a month for a spot and he proceeded to role his eyes and then conveniently couldn't remember the code and didn't have a key. Aura of self importance and undeserved arrogance was laughable. Needless to say, we won't be conducting business with Mr. Big Britches ever again... BTW Craig, you're a property manager bud. Let's not get too carried away with the Tesla driving, headphones in the WHOLE appointment, time is money persona. read more

My spouse and I replied to a Craigslist ad for a 2BR in a brand new building at Taraval and 33rd listed at $3000. There were no inside pictures posted. The agent from Berendt showed us that apartment on 9/25/21, which was on the ground floor and had a glass doorway to the sidewalk. He then said he had another 2BR for $3200, which he took us too. I have checked Craigslist many times, and that apartment and price has never been listed. We applied for the apartment ($45 per person) on 9/25/21 and were approved and on 9/29/21 were sent an Welcome Letter with wire transfer information for the move-in costs (total: $8,500 = first months' rent of $3,200 + $200 parking and refundable security deposit of $5,100) . On 10/7/21 we still did not have an actual lease. The agent said that we were the first lease to be drawn up for the building, and that it was taking time -- even though Berendt was happy to send us wire transfer information! We had received a DRAFT of the lease on 10/4/21. We noticed that the draft specifically prohibited pianos without the owner's prior consent, so we asked the agent on 10/5/21 if we could get prior consent. We had talked to the agent a good deal about pianos when he showed us the apartment; he felt that the concrete construction would dampen any sound and expressed that tenants can make noise between 10am and 10pm anyway. We hadn't gotten a response about the piano so we prompted the agent again the evening of 10/6. The morning of 10/7 the agent texted us that the owner would not give prior consent for the piano, so he would refund our application fees (which did happen a few days later). He did not ask if we would move with the piano, and did not offer to help us with other properties. It was clear after all this delay that this was just an excuse. There is absolutely NO excuse for a property company to receive applications and send a welcome letter and essentially ask for a wire transfer if they cannot even produce a lease. We have since seen the same $3000 apartment advertised on Craiglist, as well as a 3BR in the unit at Below Market Rate. I really have no idea what is happening with this property and Berendt. read more

We leased an apartment in the Marina from Berendt and it went extremely well. Andrew was unbelievably responsive and informative, provided a great background of the overall location and all that the area had to offer, without being pushy whatsoever. He was a great partner in the process. Highly recommend these guys! read more

Late post but Andrew B. did a great job helping my partner and I lock in an apartment in SF. Great to work with and helped us negotiate an amicable agreement. If you're working with Berendt Properties, work with this guy! Very personable and will make your leasing process smooth read more

I'm not a fan. He's kinda rude. I came over to look at a place after jogging. I wasn't sweating or anything. I'm waiting outside with a couple other people who also want to look at the place. He opens the door. I put out my hand to shake his hand. He looks at me in disgust and says, "No thanks. You're all nasty." Then he turns around to walk up the stairs. The other couple was embarrassed FOR HIM. They turned around and apologized to me for how he acted. Alas, no matter how pretty his fohawk is, I can only give him a single star. Treat people with respect! read more

Craig is awesome. We met him when my wife and I were searching for an apartment to rent in the city. He was very knowledgeable and friendly and though the first place he showed us didn't work out, he offered to show us another place half-way across town which we immediately decided to apply for. He made the application and move-in process as simple as possible. He was extremely responsive to all of our questions even after our move-in. He returned all of our emails promptly and even works on the weekends. We were so impressed by the level of service we received from Craig, that we decided to use him as our leasing agent for our rental properties; so far he's one for one on that front too. Having worked with Craig as both a lessee and and lessor I would highly recommend his services for both. read more

I am relocating to SF from Brazil and was interested in working with Gary from Berendt Properties because of his "excellent" Yelp reviews. After calling him several times, I finally received a call back. I explained to him what I was looking for, and he was extremely pessimistic on the phone call. I had not yet smoothed out the details of what I wanted, but I do not think it was reason enough for him to write me off. He told me to e-mail him my preferences and that he would "send me a proposal". I asked him for his e-mail address, and he assured me that he would text it to me instead of just giving it to me directly. I thought this was strange, but decided to give him the benefit of the doubt. Four days later, I have yet to hear anything back from him and realize he is not interested in working with me. I think this is very poor business, and have never been treated so rudely. Apparently, my business is not good enough for him. If he was straightforward with me and told me why he could not help me, that is different. However, he clearly misled me and made me feel disposable. I do not recommend working with brokers who treat people this way, and hope you seek help from brokers who are honest and work with integrity. read more

After making the decision to move and rent out our condo, we were naturally apprehensive about becoming landlords. As a result, we spent a lot of time researching listing agents before committing to one. We came across Berendt Properties on Yelp, and scoured Craigslist and his website to see his current listings. We were very impressed with the quality of the listings; the pictures and layout were very professional and high quality, and made the properties show really well. So we gave Craig a call, and ultimately selected his company from a good half dozen that we interviewed. We made the right choice. Craig is incredibly professional, and really worked hard on our behalf to get our property on the market and rented quickly. He did a great job walking us through the process, and was very responsive to both us and and the potential tenants. He really made the process easy. I now view him as a valued partner in managing our condo, and would absolutely recommend him to others. read more

Craig is great. Got in touch with him about a listing (that wasn't right for me). He asked about my needs and then recommended another (unlisted) unit that I eventually moved in to. He's very responsive to emails and phone calls and is willing to help if you have landlord/apartment issues that can't be resolved through your building manager. Highly recommended! read more

This review is for Gary and his relocation service. This is a different service than having Berendt Properties help you locate an apartment. Basically, Gary is your "man about town" for however long you're in town to hunt for a rental before you permanently move here. Gary and I did most of our communicating through emails. Which is MUCH better for me, because I'm rarely available for a phone call! He asked extensive questions to get the feel for what my husband and I were looking for. Since we both like extremely different styles, this was somewhat comical at times. But Gary took it in stride and attempted to find us a place that would suit us both. We came here for a long weekend in August. Each day, Gary would pick us up right after lunch and take us to pre-scheduled showings until dinner. He had already done his research and attempted to compare what he knew about the rental to what he knew we wanted. He came prepared to every showing with any information the owner or agent might request, so we never had to fill out an application or gather documents after the fact. He also handled all negotionations with the owners. Since we're fairly picky, we didn't find a property that visit. But Gary kept an eye on the market, and when we came back in October, we found a winner! We're now living in an amazing 2 story condo in North Beach with a covered, full size garage space, and a washer and dryer in our rental unit! We love our home, we love our neighborhood, and we definitely love Gary. Don't think twice about it, sign up for Gary's services today. read more

The apt search process in SF can be quite an adventure, however, Craig and his team were a great help through the arduous process. Craig helped me and my girlfriend get locked into a great apt. He was helpful in expressing our requests to the LL, very responses to emails/phone calls, and very prompt for our meeting time. The only hiccup I can say is that there was an issue with their online lease signing process. I'm sure all the kinks are worked out by now and will be a useful and convenient tool for future tenants & landlords managed by Berendt Properties. I highly recommend his services. read more

The process to move into my latest apartment was headache and stress free thanks to Craig and Gary. Both are great guys that were easy to work with. Simply put, this is all you need to know: - Communication: Prompt email/phone responses to all questions you may have - Punctuality: Always on time to scheduled meetings - Organization: During the contract phase, all documents and thorough instructions are provided -Accommodating: They work to make YOU happy and not just to close a deal. read more

I have to say working with Craig on finding a suitable apartment was fast & efficient.I began indiscriminately searching on Craigslist and spotted an apartment Craig was charged with presenting. Once I quickly determined that I wanted the spot Craig and his team worked diligently to put all the pieces in place to sign a successful lease. I would definitely recommend Craig's help in finding the right place to live or rent out in the city. Cheers read more

I've spent the past 2-3 weeks looking for an apartment in SF. I was actually surprised at how nice, accommodating, professional and responsive all of the brokers were that I met (especially coming from NYC). This was true until I had the pleasure of interacting with Craig. He was the quintessential cliche of a smug disinterested real estate broker. His overall attitude was as if showing this particular rental was beneath him. When I arrived at the location he was on his cell phone acting pompous and loud and made me stand there for a few minutes before acknowledging my presence. Then he let me know that, even though I had a scheduled private appt, he decided to fit someone else in at the same time for the showing. Keep in mind, this was not an open house. While we were waiting for the other prospective renter, Craig went into a backroom and asked me to hold the door to that area indefinitely until he came back (which was 5-7 minutes). Needless to say, I did not hold the door for this rude guy. During the showing all of his responses to our very normal questions were curt and annoyed. The whole time he was rushing us and couldn't care less if either one of us was interested in renting this apartment. I would strongly urge anyone who might be considering selecting Craig, whether it be for a rental or sale, to consider one of the many other great real estate agents in the city. read more

I had a long internal debate as to whether using a broker to find a new apartment in San Francisco would be worthwhile. After working with Gary Seto and Berendt Properties for three weeks, I can now say conclusively that it was an excellent decision. My wife and I were relocating from Boston to San Francisco and we had one weekend to find an apartment. We flew out to SF and spent two days with Gary. In the end we signed on a great unit, in our desired neighborhood, with a great layout, and on budget! In such a crazy tight market, that is a hugely positive outcome, and we seriously couldn't have done it without Gary. In my opinion, here are the major benefits of working with Gary Seto: 1. You save a ton of time and don't have to worry about logistics - Gary puts together the application package for you - Gary arranges all apartment viewings and drives you around town (we had 8+ appointments per day). Just taking those logistics off our shoulders is such a stress relief. - He handles all communication with the other side during your search 2. You will see more of the market - While you can see a lot of listings on your own online, having Gary work for you ensures you'll see absolutely everything in your criteria. For example, sometimes an application will fall through on a place you had looked at, and the unit comes back on the market. Having someone keeping a constant look out for your means you'll get a better selection to choose from in the end. 3. You'll make a better, more informed decision - Because Gary's knowledge of the market is incredibly good, he will be able to tell you within the first five minutes of a viewing whether it's a good deal or a ripoff based on market comps. Basically he's an insurance policy on getting a crap - Because you have an agent in SF, if you're flying in for one weekend to look at places, you don't have to feel pressured into signing a place you're not in love with. After my apartment search weekend, I still hadn't signed on a place. While I flew back to Boston, Gary was willing to keep scouring the market for me. He was happy to do a virtual viewing of new units if necessary. 4. You'll work with an awesome guy who is dedicated to making you happy - Gary is highly responsive and always follows up. This is critical with a relocation agent. - He has an awesome personality and is a fun guy - and when you're spending two entire days with someone, this is actually a very important factor. - Gary took many steps (not always necessary) to make sure that we were happy. You could tell this was his absolute highest priority. In the end, the worst (and most expensive!) outcome for us would have been rushing to sign on a sub-optimal apartment, being dissatisfied, and moving again in a year. Having Gary on your side basically ensures this won't happen. I can't recommend Gary highly enough. Working with him is a no brainer for someone relocating from another city. I'm happy to share more with any Yelpers who want a personal reference. Thanks again to Gary and Berendt Properties! We are thrilled with our new apartment. read more

I recently moved to the city and needed to find a place close to the financial district, but still in a happening part of town. I looked at over 20 apartments in the matter of a couple days until I saw a showing by Gary. We walked into the apartment and it was exactly what we needed. We were able to put in an offer just a couple hours later and get the ball rolling from that point. It was great to have an apartment that was well maintained and put together. We didn't have to worry about all the appliances working or hardware being there, but were able to focus on just moving and getting to know a new city. I would say the only nuance was that everything seemed to be rushed and urgent, thus forcing us to speed up the mundane tasks associated with leasing an apartment. That being said, I still found the process very convenient and amicable. I would recommend Berendt Properties to friends looking for well put together apartments in the city. read more

I worked with Gary for a few weeks before my moving requirements changed (I no longer needed to move). Although I didn't end up needing a place, Gary was awesome. He found great places, drove me around to check them out and gave me great advice on the market in general. I may not have ended up moving to SF, but if I do in the future I'd definitely recommend Berendt and Gary. read more

I recently landed a studio with Berendt properties and worked with Craig. Length of Process (5/5): From application to holding the keys in my hand took a week long. The apartment viewing was on a tight schedule, but that lent to the quick nature of their process. Communication (2/5): Initially the response rate was relatively quick. However, after signing the lease and sending the check, email response rates slowed and I never was able to get a hold of him by phone. From what I could gather, this week was a bit busy for them and it is understandable. On the other hand, I don't believe I was asking for much in terms of how the deposit and keys were to be handled. Overall (4/5): Despite difficulty in communication, the overall process was smooth. Craig was ready to answer all questions when he was able to have the time. read more

I'll never be able to thank Gary Seto enough for how smooth my entire relocation process was when I moved down to SF from Canada for a job back in the beginning of November. I was a bit hesitant at first how it would go, expecting the entire process to take up to 2 weeks, but Gary's awesome time management, organization, and attitude were able to get me into an apartment in 4 days. It was my company that set me up with Gary and his team at Berendt Properties, and I'm sure glad they did. Gary got in touch with me 3-4 weeks before I made the move, asking me for my preferences on living arrangements, and began setting up appointments for me to see apartments. Where Gary really shone was his ability to manage time once I had arrived in San Francisco. On our first day, he picked me up at my hotel and we spent the entire day viewing 11 different locations across the city. I had only expected to see maybe 3-4, but was incredibly impressed that we were able to go around different districts of the city, viewing apartments that were pretty close to the preferences I had sent Gary before I arrived. Throughout the day, Gary was incredibly knowledgeable about all areas of the city, pointing out great places to eat, where to shop, how best to travel to work, etc. Gary took careful note over what I liked about particular apartments, rearranging appointments as necessary in order to fine tune future appointments throughout the day. It was also important that I find the right place, as I have a physical disability which hinders my ability to climb stairs, and he definitely took this into account when looking up places for me. I was amazed how many he was able to find. As I visited different apartments, Gary sized up the landlord or agent, setting expectations with me after, identifying apartments that could be negotiated for. He gave great advice on apartments that were overpriced, and negotiated hard for me in order to get me my desired apartment. In total, we looked at 12 different places, and signed on one of the very last ones I saw and wanted, in a neighborhood that I wanted. Gary really looked out for what was best for me, and I wouldn't hesitate to work with him again if (and when) it comes time to search for a new apartment. Thanks to Gary again for making my relocation process so smooth! read more

I referred a few of my friends to Sam and Craig to find apartments and they did a great job. They are professional, accomodating, friendly, informative and really easy to work with. Sam & Craig were tremendously helpful and I highly recommend them. read more

My fiance and I were looking for a place in inner sunset in SF and we stumbled upon a posting for a property by Berendt. We set up a tour with Andrew and loved the place, and it's been smooth sailing since. We were on a really tight timeline (move in 4 days from tour) and Andrew worked incredibly hard to move the leasing process along for us. Within 48 hours of our tour, we were able to have everything settled and arrange for the keys to be picked up! This involved several emails/text messages after hours, and Andrew was efficient, diligent, and responsive. It was a true pleasure to work with him and we have been very satisfied with the rental process through Berendt Properties. read more

This review is much overdue. Craig and his team are absolutely amazing. I continue to recommend his services all the time. We used Berendt properties to find a renter for our property. Let's be clear, we had a terrible tenant that Craig found us. This was a situation, where the tenant seemed like a good fit and was great on paper. So, it was not a vetting error by Berendt properties. From beginning to end, Craig stood by us in a highly loyal and professional manner. He and his team went beyond the call of duty. If I ever rented again, my only call will be to Craig. He is very skilled and has an incredible team on all sides of the business. read more

Berendt Properties is amazing. I contacted Andrew on Thursday, he got back to me Friday morning, I saw the space on Friday afternoon. I then got the lease on Monday and we are all signed and approved on Tuesday. The whole process took less than a week and we found our dream apartment! Andrew was so helpful and amazing. He helped us with all of our questions and concerns and was always quick to respond. The application process was quick and easy - they even started the checks over the weekend! Even after we signed, he still provided us with updates multiple times per day. I couldn't have asked for a better experience. We don't plan on moving for a while now with this amazing space that Berendt allowed us to see... but when we do we will definitely be using them again. Thanks for all the help! read more

A month ago I moved to the US from Australia and needed to find a place within 2 weeks before getting booted from my hotel and joining SF's homeless population. After 16 failed apartment viewings and dealing with a slew of obnoxious, smarmy and tardy agents, I came across Craig Berendt and an amazing place in the Marina District. After contacting Craig through my relocation agent on a Friday night (sad for my social life I know), he was showing me the place within an hour and started processing the paperwork that evening (social life not looking so bad after all). Craig went above and beyond to help me sign the lease and move into my new place as soon as possible and acted as the perfect middle ground between the owner and myself - even getting the owner to fix a few outdated features (including a new beastly shower-head that was installed by the time I moved in). Through all stages of the process, Craig responded promptly to phone calls and emails and answered even the most trivial of questions. He was extremely polite and professional at all times and is regarded so highly by many of the folk in my building who have dealt with him. I don't know how he did it, but Craig convinced the owner to take a chance on a kid with only a US Visa, a job contract and my Aussie credit history. Craig is definitely one of the nicer agents in the area and the most hardworking (think working on a Sunday and actually calling you first thing in the morning - that type of crazy behavior!). I absolutely love my new apartment and have Craig to thank for looking out for me - I cannot recommend him highly enough and would be happy to tell all my mates about Berendt Properties. read more

Craig was fantastic to work with in finding the perfect apartment in San Francisco. Right now is NOT an easy time for renters, as SF gets more packed and it becomes more and more difficult to find the right home. With Craig, we were able to quickly and easily work with him to move into a fantastic apartment. He knows how to get it done and he is trustworthy. Once we found the right spot, the process moved quickly and very fairly. We were happy to work with him and we absolutely recommend Craig and his office! - Jimmy and Heidi Spencer read more

Craig and his team were awesome in helping me find a place. My application on the apartment wasnt exactly straightforward and Craig was super helpful in explaining the options to make it as complete as possible and ultimately in helping me secure the space. My friend connected me to Craig after he helped her find her place. She assured me that his listings were the nicest and had the best prices around, but I wanted to do my own diligence so looked with a few other brokers in the same neighborhood for comparison sake. Berendt's units were much better cared for and more updated than the others I saw by a long shot. And the prices are better too! It is clear that Craig's reputation enables him to be picky about which owners he will work with to ensure that the spaces he is showing are top notch at the right price. I would tell anyone else I know who is moving to just go straight to Craig. We did play a bit of phone tag before I got in to see the space I wanted, but thats probably because he and his team are pretty busy. I was nice, but proactive and it seemed to work well. (that tends to work well in life in general I find!). And now Im just a few weeks away to having an awesome new space! Thanks to Craig and the team! read more

Andrew made our experience leasing an apartment in the Marina district seamless and easy. Throughout the process, he was helpful, professional, and informative. He responded punctually to our many questions. I would highly recommend you employ Andrew/Berendt Properties if you are looking for a new apartment! read more

We had a wonderful experience working with Andrew for our apartment search. He was always quick to respond and supported us from finding the perfect place to lease signing and finally getting the keys on move in day. Highly recommend working with him! read more