I just have to say from the phone conversation with Melissa I knew we were in good hands I was very…read morestressed she was extremely patient and empathetic and an angel . The guy that came was really an all around nice guy and was extremely good at his job he located our drywell within n seconds cleaned out . He went out of his way to check our main cesspool as we asked him . I have to say in these times , you rarely get good honest caring and knowledgeable workers so if you need a cesspool company do not hesitate and their pricing is way below other companies! Thank you for helping alleviate our stress that day and God Bless Melissa and staff

Where is the option to zero stars for this company. I've used this company a few times and all the…read moretimes they would come. They never wanted to empty out my septic tank only my cesspool. 10 years in and I'm living in a horrific catastrophe with back up septic tank. Let alone they had to drain out the piping that runs through the mainline. When they dismantled the candy cane gooseneck, they never fastened it and screwed it back in correctly. Due to the recent rainstorm, we just had this week caused a lot of rocks and dirt into my line. Had to call another company that had to fix the mistake. I will never use this company again and I will make sure to continue on with the recommendation that the new company suggested in "emptying out my septic tank every one to two years".

I called this morning to get a quote for 2 cesspool pumping and the women on the phone was very…read morepolite and friendly giving me a great quote!! About 2 hours later they arrived. Seth and Jake came to service my house. They were very thorough with their job and I was pleasantly surprised that the smell wasn't foul while the pumping was being done. It seems they have an odor sprayer that masks it and I was very impressed! The value of the service and the great customer service made it worth while and will be using them for future needs!

Very fast response. Great workers and we're able to find and solve the problem. Thank you so so…read moremuch!

Honest, reliable, and attentive! So grateful for the peace of mind they provide. I was concerned I…read moreneeded my septic system pumped they came and turns out I was just having a plumbing issue and did not need to be pumped quite yet. They did not do anything that wasn't necessary and for that I'm very grateful!

10/10. Called the morning and they came the same day. They were quick and honest with what we…read moreshould do moving forward. They were even kind and patient enough to let my son go up and look at the excavator. Definitely going to recommend them going forward.

Quick service, very professional and resolved drain blockage. highly recommended. I also used their…read moreservice for cesspool emptying. Prompt and reasonably priced.

Very nice people!! They owned the family business and are reliable people. Just called in the…read moremorning and done the job by noon. They work hard in this cold weather and finished their work. Very impressive !! They spend almost 2 hours to empty out the cesspool. My husband spoke to Kyle. Thanks !!

First time I used Drastic Drainage and I couldn't be more satisfied. Mike and Lucas are…read moreprofessional, courteous and thorough. They far exceeded my expectations. They thoroughly pumped my cesspool, explained the condition to me and gave me sound advice. My old cover was down deeper then necessary and broken. They installed a collar and new cover bringing the service access closer to the surface to make future pumping easier and less disruptive. Their pricing is fair and they explained each charge to me. They were prompt and when they finished my site was put back in perfect condition. They gave me good advise as to the future of the existing pool and what I could expect, should I have further issues. Overall I highly recommend Drastic Drainage. Jim C. Patchogue

Over two hours late then gave me one price over the phone and tried to charge me more in person for…read moredigging up the septic hatch up. What septic maintenance doesn't require you to dig to the access. Don't waste your time go with someone that doesn't resort to these types of deceptive tactics! Update Lucas called me to threaten me for this review all you need to know about this business! STAY AWAY....

I had an emergency backup at my home. I contacted several places on a Friday night 9pm. After…read moregetting machines and a couple of non Knowledgeable call service personnel, I got a hold of Roe from Discount Cesapool and drain. We were in a state of panic not knowing what to do. She calmed our situation down gave us some Instruction and had her foreman " Dante" out to our home the next afternoon with a pump truck And tools. Within a few hrs. They fixed the clog and got most of the junk out of the trunk :) turned out our c-pool and solid waste box has not been pumped in a long while since we did not know where they were. Well after some searching with special metal detector and other cool gadgets they found the c-pool, they also advised us who to call to get copies of where items were placed on our home survey just to be sure. Well they were correct. After speaking to the Owner "Domenic" who was Extremely Knowledgable he advised us how to make this a bunch easier in the future to get our systems pumped to avoid this horror in the future. After agreeing on a price I was happy to see their quality of work at a Super Fair price. No hidden agenda just HONESTY. THANKYOU so Much for being fair and honest from beginning to end. You guys earned a customer. A plus service and equipment. They left the job nicer than when they started.

I was overdue for replacing my 1962 block cesspool. They serviced old cesspool and recommend that…read moreI replace it. They took care of everything. I thought it would take weeks or months to get the permits but they were ready immediately. But here is the important part. They went over every detail from what trees had to be removed and how much space they need to get into my yard with the equipment. Communication was beyond excellent and there were no surprises when the day came to install the system. Within 2 hours we were able to use the bathrooms and they didn't leave until the yard was leveled out. I would highly recommend them.

Called Coleman Cesspool Service located in East Patchogue. Spoke to Karen, she was very helpful. I…read moreexplained my problem and we scheduled a date. I had the Cesspool Service done today. John from Coleman Cesspool came by. After locating the pool, he went to work carefully digging up the area where the cover was. As he went along, he explained what was going to be done. Pleasant, professional and very knowledgeable. He checked the line from the outside vent area to the pool to make sure there were no blockages. After completing the service, he again carefully filled the hole back and reset the grass in place. If you are in need of cesspool service, don't hesitate to call Coleman Cesspool Service.

As most Suffolk County homeowners know, cesspool maintenance is a important task for the home, and…read moreone that needs to be monitored regularly. We have used Coleman for cesspool servicing for over a decade and are very satisfied with their help. Recently, we had a clogged septic line, and they were able to reach out to another company to help out as one of their trucks was down. The problem was resolved quickly. Thank you.

John (the owner) and his crew are fantastic. They installed a Fuji CEN5 I/A OWTS Recommend them…read morehighly. A great price (and for Montauk that is amazing), saved me a bunch of money, great work, very professional, did a great job. I am recommending A&A Sewer to all my neighbors

I would recommend them in a heartbeat. They recently installed a new septic tank for me. Very…read moreprofessional, very knowledgeable. Work was done in a day. They were able to get a town inspector there same day during the pandemic. I am super impressed with their work. John, the owner, is awesome. If you need a septic tank or sewer work call them.