Absolutely awful experience. This business is completely unprofessional, dishonest, and impossible…read moreto work with. I brought in a $250 dress that they damaged, and instead of taking responsibility, they sent it to Nordstrom without my permission pretending to be me in order to get a refund. That's not just shady, it's unethical and potentially illegal. They offered me $50 and a refund for the cleaning, as if that would cover the damage or excuse them for impersonating me and sending my property somewhere without asking. They take no accountability and try to gaslight their way out of every situation. They hide behind being a "small business," but that doesn't excuse this kind of behavior. Being a small business means you should operate with more integrity, not less. Save yourself the headache and go literally anywhere else.

I have been going to Continental Cleaners for the past few years now, and let me just say WOW! They…read moredo an outstanding job and they often turn your clothes around far faster than the anticipated date they tell you for dry cleaning. One time I needed a dress tailored mid week for a weekend event (this is the same week mind you) and they got it done no problem! Don, who is often there when I drop off my clothes, is so personable and is always so kind. The prices, the people, and the work they do (both for dry cleaning and tailoring) is always amazing. Could not recommend this place more!

Remember: sometimes you get what you pay for. I needed…read morealterations done on a few things, and my usual place didn't have the machines to do PU Leather. My usual person recommended this dry cleaner to me. The gentleman who waited on me was the owner and was wonderful and friendly! He has a spot for you to try on your clothes (if needed). He will pin your clothes to exactly where you want them to fall, and luckily, he is very patient! He asked me if I wanted them hemmed the same way I got them. I did. They were done on time as promised....six days. I will be honest, I can be "cheap" (guess because I'm always looking for a bargain, so I didn't ask him for a cost breakdown, but I thought it was pricey. When I picked up my clothes, they were all perfect and beautifully done. The owner was the gentleman waiting on people at the counter again. Such a friendly great person! You DO get what you pay for here. I will be back! Highly recommend is an understatement!

Although this is not the closest dry cleaners to me, I've been using them 2 to 3 times a year since…read moreI moved into the area. I feel that their prices are reasonable. They also provide a small discount if you pay with cash. My items are always returned in impeccable condition, and I will continue to utilize their services in the future.

Noi is so nice! She has altered my son's clothes a couple of times - nothing too complicated, but…read morethey fit perfectly. I would def recommend her!

I recently came here to get a couple simple work dresses shortened/hemmed and the owner (Paw) only…read morecharged me $12.50 per dress! Prior to coming here, i was quoted $25-50 dollars per dress by several other places. You will NOT find this kind of pricing anywhere else! Both of my dresses came out perfect and i have absolutely no complaints. Paw is also one of the sweetest people that you will meet and was like a ray of sunshine. I also really liked the fact that she was very honest with me and gave me her honest opinion on the hem length that i originally wanted for one of my dresses when she told me that the dress would look better if i didn't shorten the dress as much. This was much appreciated! I can't speak for other more complicated tailoring changes/hems here, but if you're looking for just a simple hem, give this place a try! Thank you again Paw. Note: They only take CASH or VENMO only. No credit cards.

I asked them to help me fix the zipper on my jacket. They did a great job and offered fair price.read more

Extremely expensive with little to no customer service. I had two dresses tailored here: one was…read moreonly a hem and turned out fine, but the second was a completely different experience. The dress needed to be taken in at both the top and the waist. The tailor only adjusted the top and assured me that would also fix the looseness in the waist, so I trusted her professional judgment. Unfortunately, when I got the dress back, it was too tight on top and still far too loose at the waist. While I take responsibility for not pushing back more at the time, the final result clearly wasn't right. To make matters worse, the hem ended up too long. When I brought it up, they insisted it was the length I had chosen, which I strongly disagree with. When I asked if they could simply take it up another inch, I was told I would need to pay again. After spending $440, I was shocked they wouldn't make a minor adjustment as a courtesy especially given the issues with the fit. Overall, the experience felt dismissive and not at all worth the price. I would not recommend.

Maria did a nice job hemming a pair of wide leg pants for me. During her busy prom season managed…read moreto fit me in quickly at a very reasonable price. I will definitely use her again. Thanks Maria!

Dropping my daughter off for college and her jeans needed a new button. Heartbroken and proud as I…read morewas - I knew that these jeans were going to be fixed before I left back to Cali, no matter what. I contacted this business and she kindly asked for a pic. She told me she would be happy to help, but also let me know how I could fix myself. This will definitely be where my daughter will go for all of her alteration needs. (My daughter is an avid thrifter and I'm certain their will be a broken zipper, button or seam in her future.)

Had two pair pants hemmed. Tailor worked quickly and did superb job. Glad to find a great tailor in…read moreeasy location!

Was a pleasure finding HL. After comparing replies from multiple vendors, HL was the most…read moreconsiderate and helpful. And did an excellent job in rush time. Would go back again for all my needs.

I was just one week away from my white coat ceremony for dental school and completely swamped, so I…read morekept putting off getting my pants hemmed. I finally called around, and this was the only place open late and nearby--and I'm so glad I did. From the moment I walked in, the experience was amazing. Raymond went above and beyond to make sure everything was perfect. He even had me try on shoes to ensure the length was exactly right, which I really appreciated. I originally asked if they could be ready by Friday (my ceremony was Saturday), but when I called to see if Thursday was possible, he made it happen without hesitation. The pants turned out perfectly hemmed--exactly what I needed for such an important day. The attention to detail, professionalism, and quality of work here are top-notch. I'm incredibly grateful and will definitely be coming back in the future. Highly recommend to anyone looking for expert tailoring and great service!

I had a great experience with this tailor shop. The quality of their work is excellent, and you can…read morereally tell they take pride in what they do. I brought in a women's skirt that needed a zipper fix at the last minute, and they were able to take care of it quickly without compromising on quality. The service was not only fast but also very friendly and professional. It's such a relief to find a place that's both reliable and efficient. I'll definitely be coming back for any future alterations!

Tamara was amazing!! I bought my wedding dress off the rack, so it was very big. Tamara made it fit…read moreflawlessly, added fabric to the back, and added a beautiful bustle. Appointments were easy to make and very efficient! I had inquired with some other tailors and Tamara was the most reasonably priced for doing such beautiful work. I will definitely be going back for my future tailoring needs!

Tamara did the alterations for my wedding dress. She was so sweet and professional. My dress came…read moreout perfect! The way she altered it gave me the option to wear the straps on or off the shoulder which was amazing for dancing! I couldn't be happier with the way my dress turned out!

Absolutely terrible experience! We were referred to this alteration place by another tailor who was…read morebooked up due to prom season. The women here are kind, but that's about the only good thing I can say. I honestly don't know if they're inexperienced or just have never worked with a Black woman's curves before, but not one, not two, but three of my dresses were completely botched. I also had a top altered and it came back lopsided. After the first round of alterations, the owner tried to gaslight me, saying they had only adjusted the strap for my burgundy dress (which was never the main issue). I initially asked for the sides to be taken in because the bust area was too big, but somehow, that got lost in translation. So I paid AGAIN, for all to be fixed and what I got back was even worse. Everything felt rushed, uneven, and downright sloppy. I bawled my eyes out because these dresses were meant for my birthday trip. The white dress? It was the most horrendous one, imagine the outline of Sarah Baartman on a modern-day garment. That's how distorted the shape was. Even after a third attempt, the seams were still crooked and the dress was unwearable. I'm now left dressless for my trip and out of money. If I could give this place zero stars, I would.

Dawt did the alterations for my daughter's wedding dress, my dress and my other daughter's…read morebridesmaid dress in September. Dawt is extremely professional and meticulous. The wedding dress came out perfect and the bustle stayed in place all night long. I would recommend her for any alterations, especially for important occasions.

I have been a customer of Orlans for a little over a year now and I am alway greeted warmly, items…read moredone when they say they shall be and I am always happy with the quality of their work. I have had various items tailored (bridesmaid dresses/jeans/tops) and some even completely altered to fit a specific vision of mine. I cannot recommend their services enough!

Orlan's quality of service has been amazing each time I've come in. The woman running this shop is…read moreincredibly sweet, professional and was able to immediately spot the best length for each of my pants I brought in. My wife even trusted her to do the tailoring in for her wedding dress and was blown away by how good of a job she did. We will be coming here for years!