I dropped off my father's suit because there was a stain on his pants. The attendant said that it…read morelooked like a superficial stain. Either way I was going to have them try it. I knew they wouldn't go as far as to damage the fabric as they told me as such. When i went in today to pick up the pants I was told they got as much as they could without destroying the fabric. I asked if that meant they could not remove the stain. I was told no. I took the pants to the card & lo-and-behold, there is no teammate of the stain to the untrained eye. Either they said they could not remove the stain because they can see it better than I or that is their way of CYA'ing. The pants look brand new. Thank you dependanle cleaners!!

This Laundromat/cleaners was calm and clean, something I value when my necessities need to be…read morecompleted. It had great prices. For .37 you get 10 minutes of drying time! Amazing! The large washing machine that I used was like only $5 and change. It is a few blocks from a plaza that has Asian restaurants, liquor store, dollar tree, Dunkis. I had a great experience there and would definitely go back to that one or try out other of their franchise locations that may be closer to my home.

they did amazing work! not only were my alterations perfect, the communication and customer service…read morewere top notch as well. I would definitely recommend them and plan on using them again in the future! (:

I love cottage Tailor and I will be coming back. I spoke with Hannah over the phone and Ella was my…read moretailor. Ella fitted me and did all the tailoring fast, but also listened to my requests of not hemming too short. Price was so reasonable and customer service was impeccable. Go here if you're looking for quality service!

I always bring my dry cleaning and alterations here. Anna is terrific! I like how she explains what…read moreis and isn't possible with a cleaning or hemming issue to set expectations up front. She is warm and welcoming each time I stop in, and I'm pleased with how my clothes turn out!

Called to get an idea of the price for curtain panel alterations and she was very rude. She refused…read moreto give me pricing and turnaround time although I gave her all the information she needed. I mentioned to her I wasn't local so it would help if she could let me know how long something like this would take. I gave her the material, width, and layer information and she still refused to reply the relay the information. A customers experience starts with a phone call and it wasn't pleasant at all and she was not very nice. I would not recommend

Always friendly and helpful. They have onsite alterations and summer cleaning with storage for…read morecomforters. Been a customer for 8+ years. Best around!

Wanted in Dry Cleaners: Fast, Inexpensive, Quality Cleaning, and CUSTOMER SERVICE…read more Based on my experience with Artery Cleaners and Launderers, they did not get the memo. It may look like a sweet, cute little family run operation when you see high schoolers and older ladies behind the register, but I warn you: Do not be deceived! All I can say after my experience is that they are DECEPTIVE and RUDE. My fiancee and I recently dropped off 3 jackets to be laundered. We asked that they were pressed(not dry cleaned), and had some alterations issues. On one, a button needed sowing and a sleeve repaired. Another, a two buttons needed to be sewed on. A third, a pocket fixed. We walked through all of the alterations with our cashier, and brought our own buttons. We were then handed a receipt for about $20 dollars. "This place is great!", I though to myself when I saw that. "What a steal!" One week later, our total bill was $60 dollars. $60 dollars! I can understand that, apparently, alterations do not bill at the register. It is annoying, but I can live with the understanding that I will have to argue with you to secure a price in advance from now on, and that my receipt doesn't actually show the truth. It may say alterations, but don't let your eyes fool you. That first receipt is only the cleaning. I can understand issues like that in small business shops. I can also understand $15 for a sleeve repair and $10 for a pocket repair, plus the buttons sewed on. Knowing the time that goes into it, its not a great deal, but as long as it is good work, I can grin and bear it. However, $15 dollars to sew on two buttons that I gave you? $15 dollars for that 5 - 10 minute job? I called their store, upset about the cost after my fiancee picked everything up. I was (and am) ok paying those other costs (although it would have been great if that had been shared beforehand...... which it wasnt). However, I made it clear that I felt the alterations were too high. I was told a manager would call me back. The next day, I had to call back, and was put on the phone with a manager. I explained my point of view and that I felt $15 dollars for sewing on two buttons on one jacket was too high, especially when we provided the buttons. I explained I felt that was a fair refund. The guy seemed to have a mental breakdown at the thought of a $15 refund. He began interrupting and talking over me while I was trying to explain that I wanted I refund for the one jacket. He proceeded to argue with me about how I wasnt willing to pay for good work, about how I wouldn't do work and then not expect to get paid, and how you can't just not pay people for their work. .To which I explained, as an analyst who does 1099 work, I do expect to not get paid for bad work or if I decide to triple bill my client all of the sudden, or bill them an hour for 10 minutes worth of work. The manager argued with me about how I didn't want to pay people for their good work, and how we were told ahead of time the prices (to which I stated that we weren't, and were expecting a bill of about $20 dollars). He sternly demanded to know (again, my problem is mainly this one jacket.....) how much of a refund we wanted. I stated $15 dollars a far price. He demanded to know how I figured that out. When I replied it seemed fair based on market prices, he then proceeded to go back to arguing about not paying people for their good work. Not wanting to waste time, I stated that if it was clear we would not be able to come to an agreement, we can let the market handle things. I mentioned that I would be writing a yelp review and that from now on I would take my business elsewhere, which is only fair. Upon hearing this, he proceeded to yell about how I was threatening him, kept talking over me, and again went back to arguing about not wanting to pay people for their work. After five minutes more of that, I decided he can have his $15 dollars, and hung up. So, long story short, DECEPTIVE PRICING and RUDE MANAGEMENT.

I'm so short I bring all my pants here to be hemmed; they do great work! I've also done my dry…read morecleaning here; no complaints!

I went to brite cleaners on a whim because it was near my apartment and I needed two things…read moretailored for my bachelorette party earlier this year. This place is great! They tailored my jumpsuits quickly and at a great price. Recently brought my wedding dress there to be cleaned and packaged. Definitely would recommend! Will always go back for any more tailoring or dry cleaning needs I have.

amazing response time. Gets things done quickly especially in an emergency…read more prices are as good or better than any other place in the city workers are polite and looking to help at all times. can't recommend enough

In response to the owner's review, why would I trust you to fix a mistake when your employees…read moreclearly couldn't get it right and denied any wrongdoing in the first place? I politely requested a refund because I clearly had to go somewhere else and pay for the same service again, and your employee flatly refused. After a decade of bringing my clothes here, I feel that flat refusal was poor customer service. Your employee could clearly see that the two pants were different lengths and therefore should've acknowledged their mistake.

I am visiting the Boston area to support a family member after surgery, so we needed a laundry…read moreservice. Alex and the team provided easy access through their website and great communication with their client for access to the service. Pickup and delivery were clearly communicated. Highly recommend their professional approach to the service.

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!

I was excited to have a tailor close to my home and figured I'd give them a shot with tapering a…read morepair of my jeans. Dropped the jeans off on a Thursday and was told to return on Saturday to pick them up. 12$ was the cost I was quoted. I figured that seemed a bit low, but I left and let the young lady behind the counter do her thing. When I returned to pick up the jeans on Saturday I was greeted by the same woman. She was very pleasant and she remembered my face which was nice. The job that was done on the jeans, however, was not so nice. Whoever altered these pants must have gotten their instructions from a YouTube video. The outer hem of the jeans, where the front and back of the leg comes together on the outside, looked as though a curved line was sewn in and the excess fabric was just lopped off with a pair of pinking shears. Now, I'm not a tailor, but it is my understanding that when tapering jeans you should do so from the INSEAM. Also, it would be nice if the edges of the taper were properly serged instead of just cut to fray with pinking shears. The ankle hem of the both legs was not taken out before this alteration was done and neither the outer leg hem or the ankle hem were finished at all. As a result when you turn up the cuffs of the jean the hem looks sloppy and pulls away from the cuff. This could have been easily remedied if the thread at the bottom of the jeans was removed, unrolled and then re-sewn once the alteration was complete. The jeans are less then two months old and since I roll up the cuffs there is absolutely no wear on the existing hem. This doesn't look like 'expert' tailoring in the slightest. It looks like someone did a rush job. I didn't ask them to do a rush job, nor did I ask them to quote me a low price. I would have gladly paid double or triple what I did and left the jeans for a week or longer in order to have them altered correctly. Now I have to either pay to get this fixed properly or I have to scrap the jeans. I'm disappointed and I hope that there is a way to get this taken care of. In the grand scheme of things it's only a minor inconvenience on my part, but if it were a major article of clothing like a wedding dress or a suit then I'd really be hard pressed to get the situation remedied immediately.

Haven't had any dry cleaning done, but I have brought some things in to be repaired. All the…read morerepairs have been well done and done quickly, too. The people have been nice and seem eager to please. Plus - the prices are great! Replaced a zipper, buttons, and hooks on a pair of work pants for about $12 - definitely cheaper than going out and buying a whole new pair! It's a quiet little store, with not the greatest parking situation, but definitely one of my most reliable neighborhood shops.

I was in a store and I saw a dress that was so long that it would be dragging on the ground but I…read moreliked it so much that since it was on sale I went ahead and bought it knowing that I could have it shortened by the tailoring service that is offered at Jan's Expert Tailoring & Dry Cleaning. I took the dress there the next week to have it shortened just enough that I could wear it and wouldn't be stepping on it. Jan greeted me right when I walked through the door and I showed her the dress and told her I wanted to have it hemmed a little. She took the dress from me and let me know what day it would be ready. When I went back to pick it up it was ready as promised. I tried the dress on soon after I picked it up and it was the perfect length so she did an excellent job. The price of the service was reasonable and the service here is friendly. I did not have to wait for long to go back and pick up my dress so I really appreciated the quick service. I will definitely be back the next time I need a tailor.

Jan is an amazing seamstress if you need alterations. I bring all my high end clothes to her. She…read morehas a very good eye for what looks good and what doesn't. Sometimes she convinces me not to do what I originally planned and every time she's right! She understands construction very well. She is also very friendly and cares about her customers. I personally LOVE it when she brings her dog(s) and I've never smelled anything other than how a typical dry cleaner would smell. She's the best and I'm picky ( I went to school for fashion design but I don't like doing alterations.)

Our washer stopped working properly so we looked for a "decent" place to do our laundry. I saw the…read moreoutside and immediate thought it was going to be an overcrowded place. It looked tiny. I walked into one of the CLEANEST looking UNCROWDED places I've seen. The employees were wonderful and helped explain how to use the machines. One employee walked around and wiped down the tops of the washers where people dripped the soap. They have all sizes of washers available. Their prices seem pretty standard for washing machines and dryers. I WILL definitely come back to do my laundry here again! Thank you for having a decent place to do laundry that did NOT make me have anxiety.

If I could give this place a negative star I would. I just went there for the first time had…read moretrouble finding parking walked in to see what it looks like inside I brought my laundry got the change that I woman me machine and said are you doing laundry here and I said I was gonna and she said well the quarters need to stay in the building!! Can you believe that I took my quarters and I left I was about to do like 10 loads of laundry here and she was so rude and offputting I would never give this my business. I'm never coming back. I can't believe people even come here with that kind of attitude. The owner should be ashamed !