I had absolutely the best experience with Madison Print Shoppe! I had a last-minute need for a baby…read moreannouncement, and Madison Print Shoppe was able to get it done within 2 hours! I called 5 or 6 print shops in the Northern Kentucky/Cincinnati area, and no one was able to help. The minute I called Madison Print Shoppe, they were so compassionate with the situation and were quick to find a resolution. They are the BEST! I will be recommending them over and over again!

I had bought a Bengals jersey from a thrift shop and I had no idea who the person was so I called…read morearound to see if someone could change out the last name on the back to my own. Madison Print Shoppe said they could at the best price and best turn around time! I could not be happier and now I have a jersey that I don't have to worry about the player being traded! I'm obsessed!

This place is an amazing collection of people and goods. You'll meet helpful problem solvers and…read morefellow crafters who often show interest in others' projects, and you may be overwhelmed with the sheer volume of art supplies that have been crammed into the small store. We always find a few gems we didn't know we needed. My favorite purchase so far has been a very high quality pair of sewing sheers for just a few bucks, and my most surprising find has been a set of paper-making screens. I also treasure a roll of cheesy wrapping paper, which I took home for free.

Oh my gosh, in my happy place!! This is an artist/crafter's dream. The trick is to try to see it…read moreall in 30 minutes, as customers are limited right now due to Covid. This was worth the drive from Louisville! Happy Happy Joy Joy!

This place ROCKS when it comes to embroidery and heat sealed graphics! Very quick turnaround and…read moregreat work. Highly, highly recommend!!!

This place is amazing! The person that helps at the physical location is super nice, knowledgeable,…read moreand accommodating! I saw a review about someone emailing and never getting a response and it boils my blood because this place is seriously incredible. I came on Dec 23rd with a box of 12 fleeces and he didn't even flinch at the fact that I needed them next day. The prices are reasonable and the service is phenomenal. People like that reviewer are the ones that email once and then leave a bad review. I would recommend calling or going in -- you won't be disappointed. I got there at opening time on Christmas Eve and there were several people picking up so I know they were busy and yet, it all got done and the quality of the work was excellent. Highly, highly recommend and I am so grateful to have a place like this to get my company's attire done.

I placed a decent sized order for some corporate apparel items indirectly. Upon receipt of my order…read moreI noticed the embroidered items were not in the correct place. I was willing to deal with that issue as I understood that maybe there was some miscommunication. I also noticed the embroidery was crooked on 2/3 of the items that I had purchased. When asked to devise a remedy to the issue, Therese refused there was an issue and could not provide any compromise whatsoever even going as far as making personal attacks towards the representative present. It is unfortunate this business does not have better customer service skills. It is important to me to support small businesses whenever possible but we cannot continue to utilize this business to provide apparel we offer to our associates.

I had a very pretty unusual embroidery project I wanted to do as a gift. I was using art created by…read moremy godson as a young boy and wanted it embroidered as a gift for his college graduation. I started with an email to the shop and was greeted with enthusiasm and encouragement. Both of the women I worked with were wonderful - very helpful and professional but also very warm and friendly. The job was done very quickly and beautifully and was wonderfully received. I wish I could think of more embroidery projects just so I could use them again.

Never again. Dropped off an order. Was told that it would take 2 hours. It took 4. When I VERY…read moregently brought up the delay with the store owner, he absolutely unleashed on me, screaming at me and calling me a name too distasteful to repeat here. He was so hateful and foul that I had to call mall security because I feared for my safety. He misplaced the sash on a bathrobe I had dropped off to be monogrammed and refused to refund my money, leaving me with an unusable item that I had paid to purchase and then embroider. I've never had anyone speak to me like this in my entire life. Extremely upsetting experience.

This place is amazing maybe one of the best customer service I've ever had in my life .when you…read morecall they answer really quick other places don't even respond sometimes but overall this place is amazing

It's Saturday. Posted hours say they open at 11. I drive over to their location with a big project…read moreonly to find a closed store - lights out, door locked. I called the phone number / I was told that TODAY they were opening at 11:30 instead. So they obviously lost my business. How can customers trust a business that doesn't even follow its own hours. They obviously don't care if customers are inconvenienced. Let's not support this business. They aren't here to support our community. Plenty of other more reliable options.

I got two t-shirts custom made for a New Years party. They were made quickly and great quality. I…read morestill wear them around the house because they are so comfortable. Great service and great product. Highly recommend.

From the owner: OTO Supply Company offers the same Branding, Screen Printing, and Vinyl work that we've put into…read moreour own brand. Using high quality garments, superior craftsmanship, and local talent, we are able to provide unmatched service and products for your business, event, sports team, and more.

I went here recently looking for charm accessories. It took me a really long time to find them…read morebecause they ended up being in the kids area. When I got there, there was a very low selection. I wanted to find charms for bracelets and necklaces, but what they had was primarily for young kids. The selection was very low. The store itself was nice, well spaced out. It seemed like their wasn't as much in there per usual but it could be holiday switchover. The employees were nice and seemed to be helping out many others in the store when I arrived. It was a good shopping experience I just wish they had more variety and the areas were better explained or organized.

Great distancing in the store! Also used curbside pick up - outstanding!! Highly recommend if you…read moredon't need to go in!! I recently had framing done - my daughter's diploma. If you spend that mush for school I figured don't go cheap on the frame. Mariah was wonderful!! Ideas! Creativity! Gives you the discount! A+++

My daughter and I had a fantastic time at the open class on a Friday night. We each got to make two…read moresmall pots on the wheels. Absolutely okay for complete beginners! Pick up pots at a later date after they are fired.

We called before we drove over to Queen City Clay because we are from Bethel and it is a very far…read moredrive. They had our clay ready for us to pick up and the employees that helped us were very pleasant and engaging. Jason and Abbie were great!