I placed a decent sized order for some corporate apparel items indirectly. Upon receipt of my order…read moreI noticed the embroidered items were not in the correct place. I was willing to deal with that issue as I understood that maybe there was some miscommunication. I also noticed the embroidery was crooked on 2/3 of the items that I had purchased. When asked to devise a remedy to the issue, Therese refused there was an issue and could not provide any compromise whatsoever even going as far as making personal attacks towards the representative present. It is unfortunate this business does not have better customer service skills. It is important to me to support small businesses whenever possible but we cannot continue to utilize this business to provide apparel we offer to our associates.

I had a very pretty unusual embroidery project I wanted to do as a gift. I was using art created by…read moremy godson as a young boy and wanted it embroidered as a gift for his college graduation. I started with an email to the shop and was greeted with enthusiasm and encouragement. Both of the women I worked with were wonderful - very helpful and professional but also very warm and friendly. The job was done very quickly and beautifully and was wonderfully received. I wish I could think of more embroidery projects just so I could use them again.

This place ROCKS when it comes to embroidery and heat sealed graphics! Very quick turnaround and…read moregreat work. Highly, highly recommend!!!

This place is amazing! The person that helps at the physical location is super nice, knowledgeable,…read moreand accommodating! I saw a review about someone emailing and never getting a response and it boils my blood because this place is seriously incredible. I came on Dec 23rd with a box of 12 fleeces and he didn't even flinch at the fact that I needed them next day. The prices are reasonable and the service is phenomenal. People like that reviewer are the ones that email once and then leave a bad review. I would recommend calling or going in -- you won't be disappointed. I got there at opening time on Christmas Eve and there were several people picking up so I know they were busy and yet, it all got done and the quality of the work was excellent. Highly, highly recommend and I am so grateful to have a place like this to get my company's attire done.

This is a wonderful craft store, and whenever I'm in downtown Cincinnati, I always try to stop by…read more The store has a huge selection of secondhand art supplies and a wide variety of miscellaneous creative items. One of the best things about this place is simply walking around and letting the inspiration come to you! I ended up buying three random trophy stands for sculptures I'm working on, and all three together were only 15 cents! The prices are amazing. You're welcome to donate while checking out, and you can also pay what you feel is fair based on your budget and what you think the item is worth. They do provide a suggested price when you check out, so it doesn't feel like an uncomfortable haggling situation. Whether you're looking for supplies for a craft night with friends, working on your own projects, or just want to browse and get inspired, this is a great place to visit. They also have a small selection of newer items from local artists, including artwork, prints, and jewelry available for purchase. You truly never know what you might find here!

How have I not written a review of Indigo Hippo yet?!?! I've visited and donated many many times…read more It's a simply wonderful place! If you crafty, a student or teacher, or you want to find inspiration for an art projects, this place is for you! They help keep things out of landfills, especially unusual items that recycling programs typically won't take. Go rummage through old note cards, ribbon, fabric, etc., and give all those little odds and ends a new chance at life. What's not to love?!??!

The owner is a master knitter and her shop has only quality yarns. She is helpful and patient and…read moremakes the most beautiful things. And her father was named Hank.

As I was sitting this morning knitting, I got to thinking about how far I've come. I've been…read moreknitting for about 25 years and crocheting since I was 11 years old--my sister-in-law taught me how to crochet. For years, I stuck with the basics--blankets, scarves, and simple patterns. I would look at all the beautiful sweaters, socks, and tops, read through the patterns, and then skip right over them if I saw stitches like intarsia, short rows, or knit one below. Then it hit me--if you don't jump in and try new techniques, you're never going to make those beautiful things. I realized I was limiting myself by being afraid of what I didn't know. So I decided to go for it. I signed up for the sweater and sock class at Hank's, learning two new things at the same time--yep, I was like, "let's do this!" The support there has been amazing. The staff and other knitters are so encouraging. Even when I made the same mistake ten times, no one ever got frustrated--they were always there to help. And guess what... I DID IT! I made a hoodie for my son, and he loved it. Seeing how happy he was made me so proud--and now I need to make one for my other son! And if I need help, I know they'll be there with open arms. I have grown so much in my knitting because of the encouragement from Hank's staff and the community there. I've also made so many knitting friends through their events--especially Fiber Night, which they hold the last Friday of every month. It's so much fun, along with their trunk shows and just spending time in the shop knitting and talking. It means so much to have a place where you can go, be yourself, and be surrounded by people who love the same craft you do. The support and welcoming atmosphere at my local yarn store truly make all the difference. So if you're like me--skipping over beautiful patterns because of one "dreaded" stitch you think you can't do--jump. Take that next step. YOU CAN DO IT! And if I happen to be in the store when you're there, I promise I'll be your biggest cheerleader

Oh my gosh, in my happy place!! This is an artist/crafter's dream. The trick is to try to see it…read moreall in 30 minutes, as customers are limited right now due to Covid. This was worth the drive from Louisville! Happy Happy Joy Joy!

What a gem of a place! This store is an incredible resource for any crafter in the Cincinnati area…read more Thank you to everyone involved for all that you do to make crafting so accessible and as waste free as possible. I am so thankful that a place like this exists in our city and I highly recommend everyone check it out!

Have only used for embroidery. Very happy with the results. I'd consider the best in the city.read more

From the owner: Offering custom screen printing, embroidery and promotional products, Since 1993read more

It was a great way to kick off the holiday season. I love that there was an outdoor craft show at…read moreWashington Park at the same time, so I got a "two-fer." I shopped there for the traditional arts and crafts gifts, then went into the side door of Music Hall (yes, at you're looking at it, the fair can only be accessed through the left-hand side door of music hall) for unique artist-made crafts. I didn't buy much -- just a silk-screened t-shirt and some tasty Jalapeno jelly -- it was the perusing itself, and talking directly to the artists that was the joy of the season. And I had some great, animated conversations with the artists themselves, who were helpful and excited to talk about their work. Yes, these are hand-made specialty items, so the price was high. But it is going directly to the artists, so it is worth it.

My first time attending the Crafty Supermarket, and it did not dissapoint. The space is beautiful…read moreand uplifting - warm, inviting, roomy, and festive. The booths were very high-end, offering great design and well-made products. Eli's BBQ was there, along with a bar, coffee stand, and gelto. It wasn't very crowded when we went, so take that for what it is. YMMV. Be prepared to spend some serious cash, also. I didn't buy many things, but the bill was high. I like supporting artists and designers, so I don't mind, but it certainly isn't a budget shopping experience.

This place is amazing maybe one of the best customer service I've ever had in my life .when you…read morecall they answer really quick other places don't even respond sometimes but overall this place is amazing

It's Saturday. Posted hours say they open at 11. I drive over to their location with a big project…read moreonly to find a closed store - lights out, door locked. I called the phone number / I was told that TODAY they were opening at 11:30 instead. So they obviously lost my business. How can customers trust a business that doesn't even follow its own hours. They obviously don't care if customers are inconvenienced. Let's not support this business. They aren't here to support our community. Plenty of other more reliable options.