Peter is RUDE and aggressive.
Back story: It's a shame that I even have to leave this one star review...seeing that both my mom and I have been coming to this salon for YEARS. So, the other day I went in to get a fill and I requested designs. My usual nail tech, Bill, wasn't there so I settled for Peter, which was a terrible mistake. He's given me attitude in the past before so perhaps this was my fault for giving him another chance. Well anyway, I showed him a picture of a design I found on Pinterest. To make it EASY for him, I said "you can do something similar to this, but it doesn't have to be the exact same for all nails. Do whatever you want for the others." You would think giving a nail technician creative control would make their job easier right? Apparently not. Instead of simply telling me upfront that he was uncomfortable doing designs and had little to no experience, he, instead, did a half ass job on my nails and expected me to love them. I did not love them and because I paid upfront, I didn't want to leave feeling like my money was wasted. A few of the designed nails were cute and a few of them were very plain and bare. Very politely, I asked Peter to simply "add more" to the bare nails. He accused me of "not being happy." Big reach right? In response, I said "I never said I wasn't happy. You did a phenomenal job on the nails with flowers. I'm just asking for a little more on the others because they look a little plain." Then, he got frustrated and aggressive with me and tried to go back and forth. I remained polite and classy and I told him "would you prefer if someone else finished my nails? I don't mind waiting. Because it seems as though this is a bit difficult for you." He then yelled "tHiS iS dIfFiCuLt!!" and began to pant really hard and stand up like he was really going to do something. He even took his glasses off LOL! He was BIG mad. I said "if you know designs are difficult for you, you should've said that before starting the service. I already paid for my nails. I'm not doing the back and forth. I can wait for someone else." Still breathing hard, he stormed off and said something in his language to one of his colleagues. Keep in mind - this entire time I communicated calmly and I never raised my voice. I politely spoke my mind because who wants to waste money?? Somehow, I guess me speaking up triggered something in this grown man. Because the outbursts were insane. I ended up getting my designs finished by another lady there. But I just wanted to warn all of you ... I 100% DO NOT recommend Peter. He is extremely disrespectful and dismissive.
I was going to cut him slack on this one but I'll say it right here anyway: his breath STINKS really bad, even through that mask he wears. Yes. I said it. He's always had bad breath. Which should be a violation when you're working with people. But I digress. The point is: having bad breath AND being disrespectful is crazy work. I can do my best to excuse the breath but the disrespect was an absolute NO on top of it. Anyways, my loves - if you want top tier customer service, Bill is a GREAT nail tech. This is probably what I get for not waiting on him. Peter is NOT IT. He needs to heal whatever it is that triggers him before he touches anyone's nails again. And he needs to be honest with himself AND customers about his skills. Bad energy indeed. Be blessed yall. read more