Sabrina was the most kind and attentive nurse! She did a great job with my laser! I would definitely go back to her, I enjoyed my experience. read more

I cannot say enough good things about Sabrina. She is an exceptionally talented injector and truly an artist at what she does. She made me feel completely comfortable, listened carefully to my goals, and was so reassuring. My results are natural, balanced, and exactly what I was hoping for (if not better). I still look like me, just refreshed. She was super friendly and i'll definitely be going back to her. read more

I have been coming here for years - they recently sold and wow the new management is awful. I was two minutes late and received a text. Am I coming in? All the streets surrounding the location are under construction at the minimum would've expected a text to say try another route. Got there and they deleted all my information from their system so for 15 minutes, I had to complete all of my information again. When I asked the girl behind the counter, Chloe, why I was doing this. She said she wasn't sure. Then she said they just needed it updated. There's a big difference between update and deleting. When I came to check out, I asked how many sessions I had left and she said one more I said great. I'd like to book that for a month away. She had me sign the screen to give my tip, but it was charging me $100 instead of just a tip when I said that doesn't sound right I was told don't worry you'll get an email when I finally agreed she said oh but the email will take about half an hour. As I left, she texted me to tell me that my final session would not be honored because it expired my package a month ago. Chloe is supposedly the manager and I am embarrassed for your entire organization if this is who you think should be a manager, teaching customer service and treating people as rudely as she does. I will never go back to this location and anyone that's been in the past save yourself. Don't make the mistake. I did go to LaserAway go to any of the other places possible, but avoid this location at all costs. Aerial just called me from customer service I asked for my information per the California resident act to delete my information and she said they don't do that - I said I read it on the website and she said she would have to look Into it. I said what's there to look Into she said it's up to their discretion and she would look into it - talk about shady company read more

I purchased the extra small chin area thru groupon be aware after you use it you can not use any other voucher it is only a one time thing they are pretty expensive compare to other locations but over all the experience is pretty satisfying and they are alittle pushy to buy other areas which I don't like that read more

I loved my service with Sabrina! You can tell that she takes the time to perfect her craft. She is so caring, makes sure she explains everything going on, and so personable. I have already booked my next appointment, looking forward to coming back! read more

I've been coming to this place for years now, because it just is that amazing, truly. Super easy to make appointments, price is just right, and the service delivers. So many of my friends have been to other laser places that decent deliver results and I tell them all to try SEV and they always thank me after. The nurses are always so nice and helpful, I've never had a single bad experience in all of my years of going. The only tricky part is parking cause the parking lot gets crowded. read more

Here is the "post appointment receipt" sent after the visit in which they charged me for a full session. Clearly footage was not reviewed as I mentioned in my email.. or the manager would have seen me confirming TWICE with the front desk lady I was only getting charged for tip. read more

SEV Laser - Quantity used indicating this was my final package session... - Medical Spas Near Me - Irvine, California

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I have been coming here for quite some time and I do love and appreciate this laser spot. I'd say prices are a little above average, but the service here is phenomenal, and they do listen and cater your laser journey to you specifically. My results have been great! read more

Don't get your hopes up. I purchased 6 sessions for Brazilian and underarms and saw significant reduction after my first 3 treatments. Then BOOM after completing my 6th session, I was told I was "good to go" and would only need occasional touch ups in the future. No one suggested that I would require additional sessions. NOW just 4 weeks later, my hair has returned almost to full growth. I feel completely misled. Why was I told I was finished at 6? It feels incredibly frustrating to spend the time and money, follow the treatment plan exactly as instructed, and have 0 results one month after ending the protocol. I am not opposed to maintenance, but I do not appreciate being told I was "done" only to experience full regrowth one month later. Now i'm starting from square one. All that time waisted. read more

Buyer beware--if you plan on purchasing a Groupon read the fine print. You can only use one voucher in your life, so if you buy multiple for multiple body parts, like me, you'll be SOL. I wish one of their representatives would have advised me of this when I called to schedule, perhaps maybe then I would have still been in the window to cancel my other vouchers. By the time I went in for an appointment, the SEV representative assured me I shouldn't have any issues getting refunded, however, Groupon denied my request for a refund and ultimately I had to fight with them to get credit back. Not to mention, I ended up purchasing packages at SEV and the rep who rang me up was going to overcharge me $100 but I corrected her...not a great experience. Not going to recommend to others. My laser treatment was fine and the nurse who treated me was great. Just a terrible booking experience. read more

I've been a loyal SEV customer for 6-8 years, first at their NY location and then religiously at the Long Beach, SoCal branch for the past three. I love my nurses--they do an incredible job with my full-body laser--but SEV's upper management and customer service leave much to be desired. Recently, I had a frustrating experience with Jasmine and Ariel in customer relations when I simply asked if my husband and I could share an 8-session full-body package. Since we both get full-body treatments every 10 weeks, this would allow us to finish the package sooner and purchase another one even faster--meaning SEV still gets paid upfront and would actually make more from us in the long run. Instead of any consideration or even a professional, empathetic response, I was met with a dismissive and rude reply: "Don't try to push an outcome you're not going to receive." Excuse me? A long-term, loyal customer simply making a request deserves at least some courtesy, if not an alternative solution. It's disappointing that SEV prioritizes rigid policies over customer experience, especially when their approach makes no business sense. I truly love the nurses and the quality of service they provide, but the poor management and lack of customer care make me seriously reconsider whether SEV deserves my continued business. read more

I went for laser hair removal and I had a great experience with Amy. She was very educational and professional the whole time during my treatment. Thank you Amy! (: read more

Megan! I love her! Thank you so much for everything! You are the best! I want her always to treat my face!

SEV laser is the best. I recently had laser services at both laser away and SEV and I highly recommend SEV. At SEV I've had my 3rd treatment for a full Brazilian and at Laser away, I've had two treatments for my underarms. SEV has literally been painless, while laseraway is painful and I have to keep asking the lady to take a quick break. On top of that, SEV has me in and out within 10 minutes. Laseraway continually tries to upsell even after I told them I wasn't purchasing anything. It's very uncomfortable. i'll tell them no thank you and they will keep offering other stuff to the point where I'm evening considering not finishing my appointments at laseraway or changing to a different location. SEV is just easy, affordable, painless, the ladies are kind and they respect my time. read more

Wow ! Ariana W. is the best . She makes me feel very comfortable, especially being a male and a female dominated space. The way this has changed my self confidence is immense. Every time I have my laser appointment I can compliment say that I am in and out efficiently and quickly with the parking hassle. thank you the Sev team , excited for the future way more than just laser read more

Great staff, easy appointments and quick! They are very courteous of making sure you're comfortable. I've seen great results on my neck area. I've had seven sessions so far and have one left. I did buy additional sessions for in case I needed a touchup. read more

Been to SEV consistently for laser treatment on my body as well as parts of my face. The appointments are quick and efficient. Some areas no longer need treatment as hair never returned, and some other areas only need occasional touch ups. I think SEV has a good value as many other places I've looked into cost significantly more for the same service. read more

I've been going to SEV for LHR for years now and I finally decided to try Botox here for the first time. Sabrina took great care of me and made me feel comfortable the WHOLE time. She was so thorough and took her time to explain everything which made my experience so amazing. If you ever want your face poked, ask for Sabrina!! read more

Not seeing much hair loss from the laser hair removal sessions. They only go over the area once and are really rushed and not thorough. After 5 sessions, I still have hair in the same areas. Either they are told to use a less effective frequency so that we buy more packages or the tech isnt qualified. I have had laser done so many times in various areas. read more

I really wanted to like this place, but I found them to be very deceptive and misleading on their intro offers when I got home and looked at my receipt clearly. I called and they couldn't give me any explanation that answered my question. Beware. read more

I want to share my full experience with SEV Laser Irvine so new clients can understand what really happens here. On August 31, 2024, I signed up for a 6 session package for $225 after being referred by my wife, who had spoken highly of them. At the time of sign up, the employee told both of us that we would each get a free session. That promise was the main reason we both purchased the package. My sessions went like this. October 9, 2024 was the first. November 16, 2024 was the second. January 4, 2025 was the third. February 22, 2025 was the fourth. On April 5, 2025, I came in again and the girl at the counter told me clearly that I had two sessions left and told my wife she had one left. On May 3, 2025, I checked in for another treatment and once again the lady at the counter told me I still had one more session left after that. Then on September 6, 2025, I went in expecting my last session. At the end, the person at the front desk told me I owed $79.99 because my package was done. I was shocked. How is it possible that on two separate occasions two different employees told me something completely different, and now suddenly the company says I have nothing left? I tried to resolve this quietly. I emailed Cloee Kraft, the office supervisor. It took her two to three days every time just to respond, and when she did, she didn't take responsibility or offer a solution. She just repeated that it was my job to track my own sessions. Eventually, I escalated and got a response from Ariel Spears, the customer relations manager. She also ignored the fact that multiple employees gave me wrong information and instead hid behind the policy and receipts. They claim they don't have records of what staff told me, which is convenient, because of course they don't record conversations -- only receipts. This is not about the $79.99 fee. It is about honesty, trust, and how a company worth over 22 million dollars refuses to make something right for a customer who was misled by their own staff. They hide behind policy instead of standing by what their employees say face to face. To make things worse, they decorate their offices and website with the phrase "By the Grace of God." Really? God knows how many other clients have been told wrong information and brushed off the way I was. To use religion as a slogan while treating customers this way feels hypocritical. I had been ready to buy another 6 sessions for myself and another for my wife. Instead, because of how this was handled, they've lost us both forever. I will not be back, I will not refer anyone here, and I will be taking legal action. This experience was painful and disappointing, not because of the money, but because I was lied to, ignored, and made to feel like my words meant nothing. I'm writing this so new people know what kind of business they are walking into. read more

Was trying to edit my review on google, but I still do enjoy my visit at SEV. I just wish I was notified prior to my visit that they had to reschedule my appointment. I know that I live nearby but I just wish I had some compensation to compensate for it. Regardless, I know things happen, but I just wanted to be notified at least 30 min early or so, since I don't live too far. Regardless, I'm looking forward to my next appointment :) Best, Jesse read more

This works so well that I started seeing bald patches after just the first service. I was really scared at first because I am very sensitive, but all of the nurses are really nice and willing to adjust and go at your pace. I started with one service area and have been expanding. I absolutely recommend this to anyone who is trying to remove unwanted hair. read more

recently, I went to SEV LASER and got my neck lasered from Ari and she did a wonderful job that made the experience wonderful. I will definitely be coming back soon. The best lasering place I've ever been to thanks to Ari. read more

The service here is okay but Amy makes up for it. she's so incredible!! Always asking me how my day has been, making sure i'm comfortable and constantly asking me how i'm doing throughout the session. I genuinely love coming to see her because she makes my experience incredibly pleasant. I used to be okay with seeing whoever but now i only request amy! The interior is sleek and clean and modern. Try making appointment before the afternoon time to avoid driving around the lot for an hour. read more

Have been going here for 10 months now and just can't recommend this place enough!! I have only gotten my Brazilian area as of now and loving my results! Every time I go I feel welcomed as if I was meeting a friend. The staff is so friendly and I was so insecure when I first started but thanks to SEV I feel more confident than ever! read more

SEV Laser - Medical Spas Near Me - Irvine, California

Highly recommend Sev Laser for all your laser needs. The girls who work here are so nice and friendly. I was uncomfortable at first, but they really know how to make you feel at ease. I personally think I have low pain tolerance, but I felt no pain while getting lasered. They use this cooling machine that helps a lot too! read more

I've been coming to this location for over a year now since 2022 & it's clear I enjoy this office. The girls are really friendly from the front desk to the nurses. Usually every appt Id have a different nurse but I've consistently had Nena for a few months now & I can say she is the BEST. SO thorough. I think all the nurses are so sweet and great btw but Nena really takes her time with you. I have been to one other well known laser chain establishment & I just didn't like the quality of service & always felt like I wasn't valued if I didn't buy any of their other services. SEV is not like that, they are 100% friendly & sweet & not pushy at all. Which I really really appreciate. Thank you for making it a comfortable & friendly experience here! read more

Absolutely love it here. Chic vibe, fast service, easy booking and great prices! Loving my results.

My experience here has been amazing. Everyone is very sweet and welcoming. There is never a time I feel uncomfortable, and the practitioners are very thorough. They always are helpful for the many questions I always have. read more

Super clean, friendly, and efficient. Staff was very professional and saw results after the first session! Will be back for all laser needs!

I've been coming here for almost a year now and am very pleased with my results. The studio is always clean and the employees have always been helpful. If you need support, they're super responsive over text instead of talking to an operator on their hotline. My sister and friend also come here now as well! The studio does a great job at logging what kind of air pressure you've done in the past to ensure you continue to build up stronger results each time you come back which is convenient! read more

This place is a ripp off! I prepaid for service. I had a package if 6 laser sessions and was 8 minutes late to my appointment. They called me right at 10 the time of my appointment i let them know ow I was 5 minutes away...they text back for me to come in at a later time. I couldn't make that time and they charged me for a service that was already paid for... the last time I was there I waited 10 minutes for them... they stressed me out while I was driving to this appointment and when I was almost there there like too late! Wtf.. they are unprofessional when it comes to any type of modesty they sit there and watch you take off your clothes. Awkward read more

Sev Laser Review: This location in particular has poor management and the best indicator of that is the staff retention. They have new staff (front office and nurses) constantly leaving. The business itself has recently increased its prices due to poor outcomes. I'm originally from the Bay Area and started at Sev there then moved here. Nurses are constantly rushing to get you in and out. The staff has given me racist vibes; they don't ever offer me an appointment to schedule, often times nurses don't explain post care to me, I've had them say "you get a lot of services done" or "those are large areas" insinuating I must be hairy but why else would I be here? With Midde Eastern and South Asian genetics it's what I get. I have also used "too many fee waivers". Letting go of the racial nuances in my services, I just needed to get my laser done but like many of us life situations will come up. I have gotten my whole body done in the last 4 years (shouldn't my hair growth be minimal now?) and considering being present in a pandemic (getting COVID) and other life situations come up I have had to reschedule. Most recently I was unaware that laser cannot be done over henna, which I appreciate the safety check but then asking for me to pay a cancellation fee for a service I arrived and intended to complete seems unjust; consequently due to my life situations in 4 years I am no longer eligible for a fee waiver due to a safety concern being mandated by Sev. Instead of being offered another date to come in and complete the service, I was told to contact management if I had any issues with paying the cancellation fee. Management did not care. I don't recommend coming to the Irvine location. I don't recommend the Sev laser because as a client of 4 years who is still having to deal with their frustrations, learn from my mistakes. read more

I purchased a Groupon voucher in October 2020 and the next availability wasn't until February 2021. I was so shocked because I did not know that appointments would be so booked! Before your first appointment, you will get a text from a nurse practitioner to have a 1 minute FaceTime interview. Then, you will get an email/text to complete some Covid forms online. When I arrived, the receptionist was very welcoming and friendly. I was also able to book 3 appointments in advance! The receptionist even recommended to always call or look online because people are always canceling and rescheduling their appointments. To give you another idea of how booked their appointments usually get, the next availability I got was May. The receptionist even explained that once you have your first appointment with the Groupon voucher, you have a year from that day to use it before the rest of the sessions expire. Anyways, when it was my turn to get lasered, Kenzie was very nice and comforting! She explained the process well. I got my lower arms and full Brazilian done. I was a little shy at first, but Kenzie made me feel comfortable! She even gave me some aloe vera to take home because my skin got a tad red. There is a tip jar in the rooms, but if you don't carry cash, you can always tip at the front with your credit card! read more

SEV Laser - Waiting Room - Medical Spas Near Me - Irvine, California

SEV Laser is a very nice laser place. Ariana is a fabulous laser tech there. It truly works!!

Affordable hair removal. They do a great job and every single nurse I've gotten was very nice and professional.

LOVE this place!!! Staff are always welcoming, knowledgeable, and caring. They make laser hair removal so easy! I wish I had done this sooner! I have my treatments done during my lunch hour - in and out! Thank you for making it an easy and enjoyable experience! read more

First time lasering my Brazilian and Amy did an amazing job on making sure it was painless and kept me comfortable the whole time. I recommend Amy as a laser technician for any body part! read more

Started off as a Groupon recommendation from a friend... here I am, almost a dozen visits & continuously buying these monthly specials for whatever else I can get zapped. HAHA. I've been visiting SEV in Irvine since the beginning of 2020 and all my experiences have been great. If you're thinking of laser hair removal, this is the place to go! They get you in and out of there in 10-15 minutes - yup, you heard me right. Large areas (Brazilian + under arms) in 10-15 minutes. - Parking is horrible at this center during LUNCH hours. SEV has ONE spot reserved in front of their door. I always try to book my appointments avoiding the lunch rush. - You can only book 3 appointments at a time. I always schedule a 3rd appointment when I leave so I always have 3 appointments in the books. They get booked very quickly so don't expect to be able to reschedule so easily. - I've had about 4 different nurses do my laser but VANESSA is my favorite. She really gets in there and zaps all the little crevices. No spots missed! - PCOS here, so I'll most likely be a never ending customer. But it is nice to not have to worry about shaving as often anymore! Front desk ladies have always been very nice. Clean facility. See you at my next session. Let's see what October specials I'll be swiping for next... LOL. read more