Was a little wary to go here for an oil change for my car because I checked Yelp first and saw some…read morereally recent and really critical and negative reviews. Still, I have a long trip tomorrow and needed an oil change immediately, and everywhere else was closed for Sunday. I was, however, pleasantly surprised by the experience. The employees were polite, respectful, and professional. Despite being very busy with many customers, they completed the oil change quickly. They asked what I wanted done to my car and did not try to talk me into anything extra. The person who was manning the office was clear and helpful on the different oil options, their prices and advantages / disadvantages. The rate they offered matched what I had found online as a reasonable rate, and the entire experience was awkwardness-free, smooth, quick, and friendly. Glad I didn't let the bad reviews deter me and I would absolutely recommend this place!

In and out in less then 30 minutes! Look on website before going as they usually have coupons there!read more

All I can say is this..... fast, efficient, excellent customer service and knew what they were…read moredoing! Impressed and glad I left another oil place this evening (will go un-named) to come here. Somethings, you have to go with your gut ...and honestly, such a great experience!!! Logan and the team were great and I can relax knowing things were done well - thank you!!

Very clean facilities, not that it matters as you do not have to get out of the car. The guys are…read morepolite, quick in and out.

The mechanics at Speedee are fantastic - they are honest, able to explain car problems to me in a…read moreway that makes sense, and consistently do fantastic work.They clearly know cars of all makes and models, and have consistently solved all my car problems. And props to them for answering my questions in easy-to-understand-but-not-condescending ways. I highly recommend taking your car here for any and all problems!

Taking my cars there for years. Noticed a recent dropoff in quality over the past 1-2 years. We…read morepaid for a car service and only got oil change. Both cars didn't have coolant added; one engine blown. People seemed nice, but trust is gone.

We've been looking for a reliable, honest mechanic for our two vehicles in Charlottesville for a…read morecouple of years now. Used to go to one of the chain places at Seminole Trail and Rio Rd intersection but change in ownership there has driven that place into the ground. So . . . we read the reviews for API and decided to give it a try for an oil change on our Outback. Very satisfied! They were friendly, quick and reasonably priced. Cost a bit more than the '"Drive-thru' oil changers but not by much and I'll happily pay more for a real technician who knows cars and takes pride in their work vs the low-paid gen x-er working at the drive thru oil change place who spends more time looking at his phone screen than he does at the car. If you're tired of getting quasi-scammed at other car repair/maintenance places in town, API is trustworthy and fair. WE'll be coming back for sure.

Went to this place for an oil change and this is what i got, they put the wrong filter on it and…read morenow it leaked all over my brand new driveway. Was not able to tell first because was rainning the last few days but then my truck started to make knocking noices and dashboard was showing the oil symbol. Had to take a day off to fix it my self and now they dont want to be responsible for nothing. BE AWARE OF THESE PEOPLE DONT TAKE YOUR VEHICLE THERE THEY ARE INCOMPENTE

I gave a good review in the past. I later realized parts were missing from my car. Dust covers,…read morepins for covers and screw caps over my valve cover gasket and other otems were missing. Some type of disposable packaging was left on my valve cover gasket. My motor eventually died. I now have a car that I will not take to this place.

My sister & I lived the service and kindness received at this location! Dustin and Wayne were so…read morefriendly and explained everything. Highly recommend this oil change place.

This was my first visit to Take 5 and was easily the best oil change experience I've ever had!!!! I…read morearrived as soon as they opened, and Alex and Jackson were already ready to work with the store fully open (that never happens!!!). They were chipper, conversational, and gave me a very personalized experience. I was immediately greeted with a bottle of water and a "good morning!" I only came in for an oil change, but I got a full free check and top off on all my fluids and filters. Great value for my visit. The work was extremely thorough, and Jackson really took the time to walk me through my options, their recommendations, and the answers to my questions. These two men were so eager to help and obviously wanted to see me leave feeling happy. You truly don't see service like that very often. Great people and great place. Found my new favorite quick service spot!!!

Booked online appointment for alignment. Staff was very professional and had no issues at all. Will…read morereturn to this location for ease of mind

If I could give them 10 stars I would. They were all great to work with from setting up the…read moreappointment to the actual day of service. They were prompt in their findings and terrific in keeping me informed. The price was amazing! Due to the way we were treated from beginning to end, and the service they provided, this will be our new go to place for both vehicles.

Quality service, great price, friendly staff. Will be going here for all my car needs.read more

I came to Cole's on the advice of a neighbor to get some input on a problem I was having with a new…read morevehicle that the original dealer couldn't seem to handle. Cole's was extremely cooperative and helpful in sorting through it and contacting the manufacturer, and I feel as though I am well on my way to get this issue worked out! I plan to be a regular customer!

Such amazing service. I've been going here since my second year of college, and even though I'm…read moreprobably easily duped, knowing so little about cars, they've always been honest and up front, polite, quick and helpful. I hadn't been in several years but stopped in during a trip through Charlottesville, and even though I've had nice experiences with other Jiffy Lubes around the country, this one is top notch. I just wish I still lived here so I could go here for all my minor auto issues. I had a problem with the antifreeze consistently leaking out of the tank in college, and used to come here every week to have them put more in. After a couple times, they told me to stop wasting my money and showed me exactly how to do it myself and what antifreeze to get so I could save money. Now that's what I call good service! I went to get my fluids topped off today and tires checked which is free if you have been within 3000 miles or 3 months. I'm not sure if I was either, but they pulled me right in, were so nice and pleasant, and then when I tried to tip the guy at the end, he wouldn't even accept it. Stellar service!

They are fairly quick with their service at Joffy Lube and I love that they have great records and…read moreyou can come in without an appointment. What I don't love though is that their prices are crazy expensive and they always try to sell you stuff you don't need so just bring your coupons and be wary! They will do a fine enough job with your oil change!

I visited this guy with a leaky valve or so I thought. After 5 minutes he comes back and says I…read morehad a hole and charged me $20. Guess what? The next day tire is very low again. I took my car to NTP where they told me that there is a seal problem but no evidence of a hole (or the repair of one). Honesty is huge with me when I go to any service place. I will not be back to Fitzgerald's again. I hope he enjoyed my $20. I certainly did not have the opportunity.

Had a punctured tired from a snap bolt while driving on Avon. This shop was the first & closest…read morestop to me. The gentleman there (I didn't catch his name unfortunately) was very helpful. He temporarily patched me up (which took a lot) while he ordered my replacement tire. The next day, I was in and out with a brand new tire in less than 45 mins. Quick and painless. I am very happy with the service and the price.