Seriously fantastic service. Called them after my car wouldn't start with a suspected starter…read moreissue, panicked since I was only about a month out from an accident that had required major repair at another shop out of state. Despite their busy schedule they accepted the tow in, and told me they'd get back to me by the end of the week (it was a Tuesday). By Wednesday, I was driving out of the lot with no fee. The battery had died and they recharged it and gave me a call right away, and assured me they checked other systems to be sure there were no errors. Car is running great, and I can't thank the folks here enough! Definitely my first call for any car trouble in the area. Note: they take all cars but specialize in Honda/Acura, so absolutely make note if that's your car brand.

Shop is exactly what the name entails, straight up. Dave is amazing. Great service and so quick…read morewhen I needed help in a pinch after my wheel locked up. I wouldn't go anywhere else in town.

I got my car serviced and a state inspection while I waited. I was only there for an hour.read more

Absolutely amazing experience. Everyone was extremely kind, thoughtful, and quick to help. I called…read morein a panic because my tire/brake was smoking, and a friend I called had an idea of what might be wrong. After explaining the situation, the woman who answered the phone told me to bring it right in. When I arrived, Matthew was at the desk and immediately said he'd take care of it--he even offered to have the woman I spoke to earlier drive me home if needed. Despite being clearly busy, they had my car fixed within an hour and a half that same day. I'm 7 months pregnant and was feeling overwhelmed, but Matthew's kindness and calm demeanor truly meant the world to me. He could tell I was stressed (even I know he was probably stressed himself with the busyness of the shop) and went above and beyond to help. The pricing was fantastic, and the service was even better. I'm so grateful and appreciative--and I'll absolutely be a lifelong customer from here on out. I cannot recommend them enough. Please do yourself a favor and come here. I've gone to several car repair shops in Charlottesville and not once have had such an all around great experience like this. I can't thank them all enough and specially Matthew for turning my day around!

When one takes a car to a shop and says I think there is something wrong with the transmission,…read more one would most likely expect to hear that yes there is something wrong.!!! Guess what !! Steve said there wasn't a thing wrong with the transmission. I just wasn't use to 8 shifts or whatever vs old car having 4 or 6. WHAT A BLESSING AND TRULY AND AN HONEST PERSON!!! I am an old woman too and could very easily had been taken advantage of the situation!!! Thank you, thank you!!!

I had my vehicle towed to this site, its been a while ago, but I need to review this for others. I…read morecalled them and they told me to tow it in. Once it was there they said they do not rebuilt the transmissions on these, and that I would need to buy one from them. I decided to source a used transmission on my own which I did. Ok, so after I got the vehicle back, and drove it for some time, I started to feel a thumping vibration, always after I've drove it for a bit. Then it starts to get worse and worse. I take it to another shop because AAMCO said the work was not under warranty and they were doing me a favor since I sourced my own transmission. The new shop told me I was missing heat shielding between my driveshaft and exhaust pipes. Sure enough there are several missing and the heat completely destroyed both drive shaft flex plates, drive shaft center bearing, transmission mount. I'm lucky the heat didn't melt the transmission electrical connections. I'm also missing all the hardware that would hold the heat shields on. But wait, it gets worse!! They left several bolts holding the engine to the transmission completely lose and hanging out, maybe a few threads holding them in. Very poor workmanship, attention to detail. I'm sure they found the heat shields laying around and nobody contacted me. Do NOT go to this business if you value your vehicle. WOW!!

Our car broke down on a nearby highway, and was towed to this location, which we used because it…read morewas an option given by our insurance co. We were around 125 miles from home, didn't know this place, and figured we were going to get ripped off. Boy, were we wrong. The manager, Joe Shifflett, couldn't have been kinder or more understanding. After his mechanic diagnosed the problem, he told us the engine had seized up, couldn't be fixed, and at 128,000 miles, it just wasn't worth it to install a new engine. The car needed to be junked. We appreciated his honesty. But now we were stuck. So Joe and his colleague sprang into action and recommended a tow company, which hauled our car away to the junkyard. And they helped find us a car rental company, calling around until they found us an agency. Joe even drove us to the rental agency! He didn't have to do that, yet he went out of his way to help us. Everyone at this place was so kind and sympathetic. Couldn't have been nicer. We probably won't use them again, since they're 125 miles away, but we can recommend Joe and his colleagues to anyone who needs honest service. I truly believe this place can be trusted.

Went to this place for an oil change and this is what i got, they put the wrong filter on it and…read morenow it leaked all over my brand new driveway. Was not able to tell first because was rainning the last few days but then my truck started to make knocking noices and dashboard was showing the oil symbol. Had to take a day off to fix it my self and now they dont want to be responsible for nothing. BE AWARE OF THESE PEOPLE DONT TAKE YOUR VEHICLE THERE THEY ARE INCOMPENTE

DO NOT GO ANYWHERE ELSE!!!! Chris and Richard have been in business over 40 years...you can't last…read morethat long by doing poor work. Richie 2nd gen is heading up the shop with a extremely knowledgeable skilled and professional staff. There is really no job too small or too big these guys can't handle. From routine maintenance to full engine replacement they can do it all....

Richie and the crew are awesome! My husband and I started using them in 2006. After my husband…read moredied, Richie stepped up and took care of me, making sure the van is in excellent shape at all times. They try to squeeze me in when I have a concern, to check things out and then set up an appointment if needed. I trust to do what's best.

I brought my saab 9-5 in for a minor error code reading (p1110). The fix was exceedingly minimal,…read morejust securing the vacuum line a little better. I was surprised by the cost for such a small fix and called back after the fact to ask about the price breakdown. I was careful to be very respectful when I did, and to not be accusatory. When Ton's receptionist thought she'd hung up on me, she and Ton started to complain about me and my 'impudence' questioning the charge. Never a great experience listening to people talk about you behind your back. For a little more context, my family has bout two cars from him and spent thousands in repair costs with international imports. This left me with a bad taste in my mouth. YouTube videos are a better route for fixing my car in the future.

A great source for hard-to-find Saab parts. They take up 2 blocks in Charlottesville, VA with among…read morethe largest selections of late model Saab salvage vehicles in the US. I have been happy with reasonably priced parts shipments from them to my home in Ohio.

The best towing service in town. Reliable, quick, helpful, and friendly. 11/10 would call again…read more They want to truly help you, not just run a business. Jamal is the bomb and has made a few unfortunate experiences way better just by being himself. Thank you, Jamal!

I broke down on the road, and they came over in an heartbeat, they help me to get to a safe place…read moreand repair my truck so I can keep running to my destination, I want to say thank you for your help and I love it the way you guys handle business, very comunicative, very honest and very well educated, it's rare today find business who respect and values costumers, thank you again and I wish you to grown all over the USA because Americans need business like your.

Professional mechanics Talk with person who does actual…read morework on your vehicle. Prices are reasonable ie better than dealers. Price should be secondary to quality of repairs, transparency in their dealings. The one I go to when necessary. I bought a used vehicle. Something wasn't quite right at 75. They adjusted some part a few degrees and bam smooth ride again.

Very happy with this local shop recommended by UVA parents. My daughter for the first time had to…read moredeal with a mechanic on her own. The owner Joe inspected my daughter's car with heat not working. After an inspection it was determined the water pump was going out and thankfully did not drop all the fluid on the road. Joe gave an estimate on repairs and timetable. The car was ready on time and within budget. The heat now works. The repair cost was well below that of a dealer. I talked to Joe to wrap up everything and I found him to be ethical and trusted. A rarity these days for mechanics. He let the car stay an extra day at his shop with a winter storm. Totally recommend Peacock Auto Service. 5 Stars!

They replaced the timing belt & AC compressor on my wife's car…read more last summer. A fairly big job. A year later, everything is still running fine. Competent mechanics & completely upfront. I highly recommend Finleys.

This place was great. Not my normal spot as out live out of town. Blew a tire on the bypass and…read morethey were packed. Ordered a new tire and had it ready the next day. Highly recommend.