We had a unique situation where we couldn't get our dishwasher out. Our hardwood floors were…read moreinstalled by a different contractor and they didn't double check the height. We needed help cutting out part of our floors, installing a new dishwasher and then adding new hardwoods near the dishwasher. Thai did all of this for us and did an incredible job. He was so easy to work with, so kind and gave us very fair pricing. Thank you Thai!

We bought a new house and needed our floors refinished before we moved in. I found Thai highly…read morerated here. He lived up to it. Came for the estimate very promptly. Gave me a reasonable estimate. Did an amazing job. Charged me exactly the estimate. The floors sparkle! Great experience!

First he was in time, very professional and excellent work…read more Friendly and pleasant. I will use him again on another project.

Phenomenal service (and surface!). Polite, diligent and thorough and very prompt to respond to my…read morequote request. Would definitely use again and very happy with the result (drywall repairs to walls and ceiling).

I've used Into The Woods for over 10 years for renovations and new builds in my personal homes and…read morefor homes I have renovated and sold. Candi and Shamus have consistently jumped through hoops for me to provide great product at pricing I could fit into my budget- or my client's budgets. Their installers are educated and follow the manufacturer guidelines for install - which is hugely important as to not void any warranty. This last project they helped me with required same day delivery and unload. 2 of their managers took the time to follow the delivery truck and unload my flooring! If you're looking for great products and service, I recommend Into The Woods. Shamus is also a GA Licensed Contractor so he is a wealth of information. I highly recommend and am grateful for their support.

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them. *Additional Review After Owner's Response* Unfortunately, Shamus' response to my review is itself a reflection of our experience with Into The Woods. Throughout the project, our concerns were repeatedly reframed rather than addressed. We were reassured that issues would be taken care of, only to find them unresolved on subsequent visits. When we continued to speak up, we often felt our words were misconstrued, our concerns minimized, and the burden shifted back onto us. The response emphasizes that the company made 7-8 return visits. But the number of visits does not mean the work was properly completed. In fact, having to repeatedly request corrections is exactly what made this experience so frustrating. Many of those visits were to address warranty or punch-list issues that should have been resolved as part of completing the original work. I also want to correct the characterization of the financial accommodations. The nearly $10,000 shortfall was not covered by Into The Woods as a "good-faith discount." The remediation company that referred us to Into The Woods chose to cover the additional costs after we shared our negative experience with Into the Woods. They asked Into The Woods to go above and beyond to restore our home, and we are genuinely grateful to the remediation company for stepping in to help make things right. Separately, Shamus offered us a $1,000 "gesture of goodwill," which we declined. This offer came after we discovered cardboard packaging from the flooring underneath our floor. The stair-nose explanation in the response is particularly frustrating. The response leaves out the fact that approximately two weeks had passed since its installation. When the stair nose came loose, we photographed the underside and found a substantial amount of adhesive that appeared not to have properly bonded. The company subsequently returned to repair it. We don't expect construction to be completely free of problems. We do expect a contractor to listen to concerns, supervise the work, communicate accurately, and make sure problems are actually resolved. This experience cost us an enormous amount of time, frustration, and peace of mind. After everything we've experienced, we would not hire Into The Woods again, and we hope prospective customers consider our experience before making their decision.

This is our second time using Falcon Fast Flooring…read more Ronnie and team did a great job with our house. He was very efficient and patient with us. He knows his stuff and helped guide us through the whole process. His prices were also very fair and appropriate when compared to many of the other vendors we received quotes from. We had our basement floor, main floor and upstairs floor replaced with MSPC. We had two flights of stairs done with hardwood + stain. We also had our wooden balusters replaced with iron ones. I would certainly recommend Falcon Fast Flooring.

Ronny and his crew did an amazing job on our floors. Very professional and timely. I would…read morerecommend Falcon Fast Flooring to anyone!

Cam is the man! He arrived early, communicated clearly, and was ultra-professional…read more He brought back a carpet I had basically written off as end-of-life. Seeing it restored and intact was almost embarrassing--in the best way. After this service, two things happened: I immediately budgeted for my next cleaning, and I started thinking about who to invite over--seriously. Thanks, Citrus Carpet Cleaning, for getting my house smelling like fresh lemonade!

this company does excellent work. Zion came out to our house and did a superb job cleaning our area…read morerug which was badly stained. Highly recommend this company and especially Zion. What a nice young man! anxious to please!

We have the floors installed by Davit and his team. They picked up the material from the retailer…read moreand spent a total of 4 days to finish the installation of 1100sqft with two long staircases. They managed to make the floor level with tiles at several locations without using junction and the results at the time of finish looked great! The reason I am only giving 2 stars is due to the experience afterwards. Davit promised us to come back to fix any bulging or squeaky spots, but he has never done that. We have several spots making squeaky noise when stepping on it. Not only does it sound annoying, but also wakes up the baby (which takes significant effort to make him sleep again...). We called Davit and left messages several times, but he never responded. Not sure if he is avoiding responding intentionally, or it's just some miscommunication here. Hope to hear from them soon!

Thank you, Charm Hardwoord Floors - you are amazing. Great work, great prices, completed as…read morepromised!

Worked with Sandra and it was a great experience from our 1st call to the finishing of the project…read more She is very knowledgeable and passionate about what her company does. Her team was able to get the carpet removed and replaced with high grade LVP in 2 days!! After having issues with Zelle she was very understanding and patient as everything got resolved. I was very pleased with this company and I highly recommend RDS flooring!

Hallway carpet had stains we could never get out, so replacing it with wood was overdue anyway…read more Crew showed up early Monday, hauled in all the planks, and had it done before dinner that same day. Doorway edges look clean, and we paid exactly what was quoted going in.

Glauco and his team did an amazing job on our floors. From start to finish we were extremely…read moresatisfied in his workmanship. He has a very personal touch and a keen eye for perfection. We weren't sure what color of stain to go with and he patiently laid out 7 different colors for us to review on the floor and he explained the mixture of colors to help us get to the color of the floor we desired. He was also very efficient with time as he finished the project on schedule and arrived at the home on time too. He kept us informed throughout the process and we are really pleased with the outcome of our floors. We highly recommend Glauco and Ecoflooring for your next project!

From the owner: Flooring, Painting Kitchen and Bathroom Remodelings. Family Owned and Operated. Best of Gwinnett 4…read moreyears in a roll.

L & S Flooring install 800sq ft of underpayment and LVP flooring in one day, to include moving…read morefurniture. They were flexible and professional. I would recommend them to anyone

L&S Flooring put in flooring around our basement bar, but they also fixed some flooring mistakes…read morearound our house that other contractors completely messed up. Some of it, I had been told previously that it couldn't be fixed, but they made everything look new and excellent. Lucas, the owner, is a great. He is responsive, stands by his work, and is wonderful to work with. I joked with him that he can never let the guys leave that installed the flooring, because they did such fantastic work. I cannot recommend them highly enough, and they will be my first call in the future. Great work at a great price.