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SERVPRO of Springfield and Sangamon

4.3 (6 reviews)
Open • Open 24 hours

Services - SERVPRO of Springfield and Sangamon

Biohazard cleanup

Damage restoration

Mold remediation

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3 years ago

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Repair Masters Construction

Repair Masters Construction

(3 reviews)

I had a large section of a very big gum ball tree fall on my roof a few weeks ago during a wind…read morestorm. My insurance agent called Repair Masters and Steve came out on a Wednesday evening. He was very kind and did a great job of calming me down and convincing me that everything would be taken care of. He sent someone out to put tarps over the holes in the roof until the tree could be removed and the roof repaired. He somehow did this in the dark. Then Steve came again to check the tarps over the weekend since rain was predicted. Repair Masters dealt with my insurance company and that went very smoothly. The crew who came to work on the roof were here promptly at 7am and were very professional. They finished what seemed to be a big job in a day and a half and cleaned up when they finished. I would highly recommend Repair Masters and Steve was especially kind and efficient.

I needed a bathroom floor replaced asap. The owner came out the day I called to give an estimate…read more He sent someone out the very next work day. Monday at 7:30 am. I was shocked when the contractor showed up that day and on time. This has never happened with contractors I've hired in the past! I asked him to replace anything he saw that was damaged. He ran into other problems and he took care of them. He was professional, had a great eye for detail, and his work was very neat and sturdy. I was told it would take 1-2 days when I was given the estimate. The job was completed in a day and a half. It looks great! It came in just a little over the estimate due to the extra materials needed to complete the job properly. I believe the price was fair. I am looking forward to hiring this company for more repairs and remodeling on my home in the future. It means a lot to me that they actually showed up when they said they would and the cost was reasonable.

Stanley Steemer

Stanley Steemer

(15 reviews)

I had really good luck with this company. They were quick, efficient and reasonably priced…read more They were on time and texted me when they were on the way so I was able to meet them at the property. I would highly recommend this company to anyone who is interested.

I filed the below review back on 4/24 and never heard from the company…read more We spent over $700 on that day for a host of services and yet, no one from the company offered to help, investigate or refund any or all of the cost. If Stanley Steemer had taken the theft seriously, I would have commended them for taking action. Instead they ignored it and I assume the thief is still working for the company. Shame on Stanley Steemer. 4/24 Review: Have used the Rockford Stanley Steemer before but, had a crew out on a recent Saturday to clean carpets, tile floor and, ended up adding cleaning of a leather couch while they were on the job. This was a pretty big job. 1. I was not quoted accurately for the couch cleaning and when the bill was tallied, I was charged a huge amount for a simple wipe down. 2. One of the crew members helped themselves to my mother's purse. Took the whole thing with them. While we missed pulling it out of the room where the couch was cleaned before they arrived, apparently too tempting. 1 crew member was on her own for an hour in that room and just took it! They TOOK a 92-year-old woman's purse. Her SS card, Veterans Admin card, cash, credit card, checkbook. We filed a police report, and I called the manager of the facility. I was not offered anything but a "sorry - hard to hire, staff is normally good...." Careful before you invite them into your home. Very disappointed and appalled.

SERVPRO of Springfield and Sangamon - damagerestoration - Updated May 2026

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