DuctDusters definitely deserve a 5 Star rating, they are simply top notch in every single aspect…read more You will not be disappointed and I am confident in recommending them to family and friends. They go way above the norm, something they should be/are proud of and we really appreciate. Thanks guys! Happy customers

I knew my dryer vent hadn't been cleaned in years. Called the Bloomington office and an appt was…read moreset for the next morning. The serviceman surveyed the situation, explained what solutions were recommended, and priced the job before he got to work. Thought the charges were reasonable too. Very pleased with his patience and attention to detail. He made sure to re-affix the outside dryer vent outtake thing, and put the lid back on the entrance to my crawl space. Hurrah! I feel much safer now, and will call on them in the future.

I asked him to send out a plumber due to the damage to the pipes. He agreed, only two get…read moreclarification that his team actually was responsible due to what the plumber found And was strictly told to report back to him and not me, from what I have already told him happened. The plumber discovered that there was in fact, debris, loose installation, wood chips, nails, drywall, and particles of other materials that were torn out from the demolition of the mold remediation project. The plumber left telling me that the lines needed to be jetted and that he would talk to Caleb about the follow up during that time. I asked Caleb to send me the report after spending hours of flushing, the sewer line out with my water ,which height my water bill $200 more than average.. I also had to call some heating and cooling assistance to do a vent cleaning which cost me over $1,800 along with all of the miscellaneous personal property that was flooded in the basement cost over $2000 which included yard tools, lawnmower, dining room table and chairs two twin size metal beds, a line, leaf blower, electrical weed, whacker and other miscellaneous tools. Caleb never sent the information about the follow up or evidence from the plumber and did not go forward with completely clearing out the debris his team had carelessly forced down into my sewer pipes. Caleb is very deceptive and his team has absolutely bad customer service . Caleb did not want to follow through with resolving the issue. His company has created Thousands of dollars of damage-during that period of them doing that tear out. They also ran off with my ladder and I had to complain to get it back which was It was a thief. Caleb completely ghosted me after I called him back after my basement flooded again almost a year later after a heavy storm. I was requesting the report from the original plumbers inspection, which I discovered that Caleb and the plumber had discussed father jetting of the sewer pipes to get all of the debris out, but Caleb did not go forward with the work, not taking responsibility for what his workers did and cost me detrimental property damage a year later . Caleb is very untrustworthy and does not keep his word after his workers causing damage to your property. He rather you take him to court after trying to resolve the issue with him He ultimately did not resolve anything. He chose to ignore the damage they created for me . His company has forced me to endure Financial hardship and had not continue to be a professional to simply resolve the original issue his company created.

I had just bought my first home and found out that my attic was filled with mold, old wet…read moreinsulation and material from prior work that was done on the roof. I was dishearten but Healthy Holmes; specially Caleb, Payton and Harley went well and beyond to make this house safe. Not only did they remedy the mold, but they remove the old debris so I can later install insulation. I am truly grateful for the work they've done and is confident they will continue to do amazing work for others!

Mark S: I have used…read morePetersburg Powerwashing for a number of years to clean the outside of my house. Especially on the side that faces north and accumulates mildew. I only give a company one shot to prove the quality of their work. I was truly impressed with all aspects, from beginning to completion. when they came to give me my estimate, to the scheduling and the work quality, everything went like a well oiled machine. I couldn't have done a better job myself. I will be using them every year. It is refreshing to only have the job completed the first time. I give very few recommendations, but this company is deserving.

I have used Petersburg power washing for several jobs, they do great work, alway on time ! I highly…read morerecommend

We have always used Stanley Steemer and are always satisfied; however, the job that Randall did was…read moreoutstanding. We have light grey carpeting which had many spots and, when he was through, it looked like new. He also offered us a special of getting a second room cleaned for no additional charge. Although we didn't expect it, it was greatly appreciated. Finally, his manner was totally professional and courteous. He is an outstanding asset to the company. Many thanks!!

I filed the below review back on 4/24 and never heard from the company…read more We spent over $700 on that day for a host of services and yet, no one from the company offered to help, investigate or refund any or all of the cost. If Stanley Steemer had taken the theft seriously, I would have commended them for taking action. Instead they ignored it and I assume the thief is still working for the company. Shame on Stanley Steemer. 4/24 Review: Have used the Rockford Stanley Steemer before but, had a crew out on a recent Saturday to clean carpets, tile floor and, ended up adding cleaning of a leather couch while they were on the job. This was a pretty big job. 1. I was not quoted accurately for the couch cleaning and when the bill was tallied, I was charged a huge amount for a simple wipe down. 2. One of the crew members helped themselves to my mother's purse. Took the whole thing with them. While we missed pulling it out of the room where the couch was cleaned before they arrived, apparently too tempting. 1 crew member was on her own for an hour in that room and just took it! They TOOK a 92-year-old woman's purse. Her SS card, Veterans Admin card, cash, credit card, checkbook. We filed a police report, and I called the manager of the facility. I was not offered anything but a "sorry - hard to hire, staff is normally good...." Careful before you invite them into your home. Very disappointed and appalled.

I hired Aire Serve Springfield, IL to furnish and install an AC condenser, coil, and fabricated box…read morefor my 950 sq. ft. mobile home. After the installation I noticed the exterior disconnect was installed behind the condenser, the line set not supported from condenser to interior unit, drain line not present, floor penetration not properly sealed, no permit. I spoke with Joe and Jill and they explained they would send the technician out to correct the deficiencies. Jill squared away the permit. The technician came out to relocate the disconnect, install two support straps for the line set, sealed the floor penetration for the line set, and a surprise pvc drainage line installed for condensation. The city of Springfield, IL inspector came out and noticed the condenser was not level and the code required safety caps were not installed on the refrigerant connectors. Apparently, code required for theft purposes. Aire Serve was very responsive with scheduling the technician back for eliminating the code violations. My suggestion to Aire Serve is to educate/retrain technicians on industry codes. Three stars for a basic installation to take three trips for code compliance and for the technicians parting words "Try to have a good day."

I called about a repair on my furnace. We had a poor installation, and the inspector asked for…read moresome repairs. I was told by Air Serv that no one could pull a permit for an existing furnace, and that I would have to replace the entire furnace and air conditioner system. I told them that the inspector specifically asked me to have licensed HVAC guy pull a permit to have it repaired - it was mostly an issue of placement - and they tried, again, to sell me on a whole new system. They were polite about it, and if you want a whole new system, maybe they're great. But repair was not something they were interested in.

I can not provide any report on performance because he never a shows up to see the job!!!!read more

From the owner: 24hr emergency service, Adams offers emergency services for Springfield and all of Sangamon Countyread more

I got a promotional flyer from them and a dog that when needs to throw up prefers carpet. The price…read morewith the coupon was good and I decided to try them. The pros: They got to my house on-time, did a job faster then I thought it will take. The carpet became visibly cleaner overall. I am writing the review without checking if it's dry, but I am certain it will be much faster than after using hot water cleaning services. And the price was good, thanks to the flyer. Now the cons: The guy came in (very) dirty shoes, with dried-up mud on the side, did not put the disposable booties on even after I asked him if he is aware that the shoes are dirty and just kept walking on wet carpet with (very) dirty street shoes. Even the overall it got cleaner, the stains from my dog are still visible. And finally, I did not get receipt from the guy. He mentioned that he is an Aerus(former Electrolux) sales rep and from the get-go tried to figure out if I am in the market for a vacuum or carpet cleaner. Maybe he makes more money from the sales and since I was not inclined to buy, he lost interest and did not bother to be a bit more professional, but I do not recommend their service to anyone. I am not sure yet how good the machines are, although I have my doubts about that, too since after shampooing the carpet the vacuuming was "recommended" upon drying. So if I do not comply, where does the dirt go? Didn't it stay right there, on the carpet, but now with dried shampoo for a company?

From the owner: Clean water isn't a privilege -it's a necessity. While city filtration systems can reduce some…read moretoxins, they often fail to reduce certain chemicals and minerals. In fact, public water can contain up to 20% of a person's lead exposure. You can keep your water clean with help from Aerus of Springfield. We've been installing top-quality air and water purification systems since 1924.

They do excellent work. We use them for so many projects and are always happy. I highly recommend…read morethem.

J had 2 rooms cleaned and Scotchgarded. Immediately after my dog peed on the carpet and it soaked…read moreright through. I called the company and they said Scotchgard only last for a few minutes. I said I wish someone would've told me that before I paid $90.00 for it. I told them I was dissatisfied with their service. They said they're sorry.