I have multiple wine memberships and often need to have my packages redirected to this location. I…read morehave NEVER had an issue with picking up my wine. I received notification that a box was being delivered to my office and knew I wouldn't be able to get it. It was unable to be delivered so I called FedEx and asked for it to be redirection to this FedEx store. I received a text the following business day that it was at the store. I went to the store and they said it was likely in the truck that was coming in. I saw the truck unloading so went back in and the girl said she as glad I came back. But when she went to find the package she said it hadn't come in. I called customer service and another number I was given. They said that it had been delivered to the store but never scanned in. They opened case and then quickly closed it went through vineyard made a claim. This is the only wine that comes in a branded box. I am sure that an employee never scanned in the box and it was stolen. I made an official complaint with FedEx and will be going to the store to make an official complaint. Just beware if you are sending things to this location. The employees can't be trusted.

Josh, Laura and Angelina are all amazing!! They have consistently helped me every time I go.read more

Friendlier faces have taken over! Yay!!! Excellent customer service ever since the new crew took…read moreover. They are very welcoming, friendly, ready and eager to assist you with your shipping needs. There's never a big line. They get you in and out of the store in a breeze. What they offer: * A wide range of printing services from flyers and business cards, to invitations and yard signs. * Private Mailbox Service with an actual physical address. * Notary Public Service for contracts, wills, etc. * Passport Photo Service * Document Shredding Service * Faxing Service * Moving Boxes & Supplies * Air, Motor, and Ocean Freight Shipping * U.S. Post Office Products & Services I love that they now accept U.S. Post Office returns. Makes life a little easier when you can skip having to stand in line at the Post Office.

This has to be the worst usps store in the entire world…read more Horrible service. Super Dirty.

Horrific customer service. Lady never waits for you to give her your bar code and item - she…read morestarts taking other people in between. EVEN when it's not busy! This woman has no idea how to be POLITE to customers. It's a race to get your return out of your bag FAST ENOUGH for her expectations or you have to wait for her to be done with people that came after you! I have filed a compliant with both UPS and Amazon. We need to do better - not everyone is young and fast!

This is my go-to spot for Amazon return drop-offs. The employees are always friendly and service is…read morelightning fast. I used to go to the Miller Square location, but there was always a long line there and my time is valuable.

I had a consultation call with Osiel and I'm so grateful for his guidance. He not only called me…read moreback exactly as promised, but also gave me thoughtful and respectful advice without charging me. His advice on how to handle my matter was clear, and he assured me of how to resolve it efficiently and professionally with Florida Revenue. That kind of integrity and professionalism is rare. His team was also very courteous and helpful. Their office is bilingual, so I never felt uncomfortable even though I don't speak Spanish. They made sure to let me know Osiel would return my call, and he did exactly that. Even though I wasn't a paying customer this time, he treated me with the same level of care you'd expect if you were. When I have future business, I'll 100% be coming here. I highly recommend Ulloa and their team, not just Osiel, if you're looking for trustworthy, knowledgeable, and professional service.

Professional and courteous. Was able to receive last minute service quickly and a maximum refund…read morefor my taxes.

I live around this neighborhood and this is my favorite place to go for my returns and shipping…read more The staff is fast, friendly and corteus everytime I visit this location. One occasion they helped me with a big box that was for me very difficult to handle. G. and Armando were very helpful Carlos the manager is incredibly attentive. Thank you for all you do.

The Asian from desk person works in such a bad mood on Saturday…read more This review goes to the owner: You are so polite and serve your clients so well but don't leave your business in the hands of people who are so rude and nasty like the Asian guy I won't come back

Maria and her husband are top notch business owners. They…read moretreat you like you're family. it was Wonderful to do business with them today. They are very fair in their prices and parking is easy as it is right behind the back door. Great hidden gem of a mom and pop, Pak and Ship store.

I hired Pakmail Miami to pick-up, pack and ship to me, fully insured, my auction purchases which…read moreconsisted of multiple breakable items. Despite my request for a receipt I never received one. Almost half the items arrived broken and I IMMEDIATELY contacted Maria and Ricardo the owners, and was assured by them that UPS would be in touch with me. They never claimed at the time I contacted them that I had not requested full coverage. I regularly purchase items at auction and always purchase full coverage for my cost of the items. Many, many weeks went by without a word from UPS or Pakmail Miami and I contacted Maria and Ricardo again to inform that no one from UPS had contacted me (entirely on my own initiative I had sent a complete photographic record of the damages) They emailed me claiming FOR THE VERY FIRST TIME that I had only been covered by insurance for the minimum amount of $100, claiming falsely that I had wanted to save money on insurance and also that too much time had passed and UPS would not consider any claim. ***I NEVER RECEIVED ANY COMPENSATION THAT I WAS ENTITLED TO AS A RESULT OF WHAT I CONSIDER BLANTANT NEGLIGENCE ON THE PART OF PAKMAIL MIAMI. ***IT IS ALSO MY OPINION, if that isn't clear, THAT THE OWNERS OF PAKMAIL MIAMI ARE UNTRUSTWORTHY! ***All supporting emails are available for review.

Angelica is a wonderful person and it is a pleasure to see her over the years as she has helped me…read morewith various projects. She is very knowledgeable about filling out applications for fingerprinting, notary services and complicated shipping such as international or during inclement weather. She is an asset to our community and runs an honest and helpful business !

Let me start by saying I have a mailbox here. Have packages arriving weekly that i have to pick up…read moreright away or they start charging me per inch (i already pay a mailbox fee), yes you read that right INCH. Every other mailbox i have or have had gives a 30 day grace period. Additionally, they have a GIANT banner stating "We'll match any competitors price guaranteed". So I asked about purchasing a box, they said it was $5 (excessive) and I showed a competitors price which was half of theirs and they said oh no we're not going to match that our quality is better. So I said ok what makes it better? She said it's double walled, so I showed her the description of the competitor and sure enough it was the same exact box. She then said ok well we're not going to match that. Search TM Packaging (or any other packaging company) if you're in Miami if you want better prices. This store has a 100%+ markup on competitors. Ridiculous. I will be removing my mailbox after the end of the month.