LIFESAVERS I went to…read morethe bathroom earlier and saw brown water in my tub. In the basement, water was leaking. I panicked because a snowstorm is happening. I called WD, and Steve was over in a few hours. The culprit: tree roots! Everything is fixed, and I'm thrilled to tell you I can finally pee again!

Junior was at my apartment today. And you should give him a raise. Professional, thorough,…read moredetermined. Would not give up to a stubborn bolt or impossible to reach places. He is truly an asset to your company. He did not give up until he found the source of the clog. I will recommend your company. Him specifically to anyone who has a drain issue. Keep up the good work Junior.

LaF was responsive! They were able to send someone out same day/ short notice to (1) locate the…read moreseptic (2) assess the situation (3) take immediate action w/ options for next steps to solve the problem! Really appreciate their pleasant & efficient service!

Chris was great very friendly and helpful, he worked hard to get septic tank very clean and he…read moredelivered!! Price was very fair compared to other companies that have gone up in price. If you want it done correct utilize Chris !!!

How about zero stars? Dishonest, rude and unprofessional…read more Came out last year and pumped our tank. Within several months, sewerage is backing into the house. This has never happened in 20 years. They came out again and said the filter is clogged. Charge another $290 plus another $125 service fee. I never agreed to pay these fees and they never disclosed that they would charge again. When I tried to have a conversation with them, they said it's normal to have a system serviced every few months, that I must be clogging the toilet, and that they would come back and dump raw sewerage on my lawn! Great folks!

DF Clark does amazing work. They are very responsive, friendly and professional. They were more…read morethan helpful explaining the entire process of replacing our septic system and broke down complicated information into a way my family and I could understand the basics of how our new system would work and what things to look out for and pay attention to. I can't recommend Dave and his team enough. They've been around for years and it's obvious how knowledgeable their experience has made them.

On Aug. 31, 2024 I called and left a voice mail message for John Zanni Pumping. On Sep. 3 I…read morecalled and left another voice mail message. Today is Sep. 9 and no one has returned my call. However, I called John's Pumping Service, 781-953-2720, left a voice mail message, and the owner called right back and scheduled a pump-out immediately.

In my opinion the best septic company there is. So incredibly responsive and knowledgeable!read more

Highly recommend this company. Owner is very easy to work…read morewith. Did a great job and was really patient with Title V inspection. Extremely professional through the process. They even responded to questions post inspections. Rare to find that level of commitment.

Arrow showed up as scheduled they did a great job pumping our septic took the time to machine…read moreagitate then after the liquid was gone they flushed out the sludge that was stuck in 2 corners Highly Recommended

Rapid Flow was able to come and save the day on Saturday when my house trap was clogged and water…read morewasn't draining. They picked up the phone, got me in touch with service person, arrived in window they gave me, unclogged and cleaned pipes, and cleaned up and left. It's wasn't inexpensive, but I think the rate is reasonable for weekend service. I think I would've paid just about anything anyway. It was a nasty mess... I tried several local plumbers first but didn't have success getting them over to the house. I hope never to deal with such issue, but I know exactly who to call first.

I had an incredibly frustrating experience with Rapid Flow regarding a flat roof drain that backed…read moreup 4 separate times over a 6 month period. I was charged for the 4 visits but then they actually waived the fee for the second visit because their first attempt failed after just 4 days. I paid them for 3 separate visits where they repeatedly ran standard mechanical snakes and high pressure jetters through the line without ever resolving the problem. According to their own technicians notes on my invoices, there are structural and physical issues with this line that standard snaking cannot fix. On the second invoice their tech noted a "vent issue" caused by roof drain's trap layout. Then, on the most recent invoice, the technician explicitly wrote that something lodged inside the trap is very hard to get by' and admitted the line 'can close up if more debris goes down.' Instead of addressing these chronic issues, they just kept snaking the line to collect the repetitive fees. Worse yet, on the final visit, the manager, Tom, explicitly stated that a diagnostic video camera inspection would be performed before any high pressure water jetting took place. When I received the invoice, there was no mention of the video inspection. When I questioned the manager, Tom about it on Friday he became extremely angry over the phone, was yelling, and claimed the video was done and would email it to me on Monday. It is now Thursday and I have received nothing from him. The only thing sent to me were 2 pictures taken by technician during their visit. One picture was of the exterior roof basket and the other picture was the top of the drain opening from the outside. I sent them both to Tom saying that was what the technician sent me. They took my money for 3 visits, failed to provide the diagnostic proof they promised, and charged me full price while knowingly leaving a hard object trapped inside the pipe that they admitted will cause it to flood again. Do not trust this company!

Contacted Drains by James after my handheld drill-powered snake got stuck in a tub drain. We…read morescheduled an appointment for the next morning. The tech, Roger, was EXCELLENT. He was right on time and very personable. It was clear that he was very experienced and he was able to retrieve the snake in short order, avoiding access through the kitchen drywall ceiling below. If you have an issue with a drain I would highly recommend that you contact Drains by James.

Great experience with Drains by James for a frozen sewer line. The front office was helpful in…read moregetting an emergency repair setup for me. While the fix could not be completed on the emergency call as more specialized equipment was needed, they promptly returned to complete the job. "Say" and the rest of the crew were polite, professional and got the job done. Highly recommended.

Incredibly kind, helpful and responsive when dealing with an emergency sewer issue. Thank you so…read moremuch!

When you need work on your septic, no matter what, it is the worsts news. We have a partial failure…read moreon our Title V and needed it repaired. David and his crew did an amazing job as if he wasn't even here. He left it better than it looked when he showed up. Had to put in a new distribution box, replace the main cover, pump both tanks and fill in the gray water tank and it is amazing.