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    Dependable Construction

    4.8 (10 reviews)
    Closed 8:00 am - 5:00 pm

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    12 years ago

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    Chuck A.

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    Review Highlights - Dependable Construction

    I was apprehensive when I met chuck but his ethics, integrity and dedication to excellence won me over.

    Mentioned in 5 reviews

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    Epping and Exeter Septic Service

    Epping and Exeter Septic Service

    (12 reviews)

    Requested a riser installed for easy access to tank to avoid the lawn being dug up when pumped each…read moreyear, since we have used them for pumping for 15 years now as a loyal customer. Explained this, was quoted verbally, charged upfront for the service (this came in handy for them later), service was completed, but installed several inches below ground level with no visible cover and they left. When calling to ask about this issue after the technician left, they stated I should have asked for a detailed quote upfront and had them scope/measure the depth onsite first, because the tank was at a depth where an above ground riser would have stuck 3 inches above ground. They said they "assumed it was the proper depth" when quoting me over the phone and not admitting their mistake- and even claimed they had explained this requirement upfront (which they did not). This is a clear example of taking advantage of the customer to get the job and trying to bait them into an upsell- because they tried to upsell me grading of the lawn to make the riser proper depth. Worst of all- they blamed me for their upfront quoting mistake. My only mistake was trusting them to quote/complete the service properly. Will not be doing business with them again since they charged for a service that has no value/did not accomplish what I requested.

    I had Epping Septic Service come out to look at a pipe I had dug up by accident near my septic…read moresystem. Two people spent 2 hours digging around the rest of the pipe seeing where it was connected to. I wasn't connected to anything. I was charged $1,000 for 2 people for 2 hours each! I think $250 an hour is an unacceptable rate to charge for a simple task. I'll be sure to not use them again.

    Dependable Construction - septicservices - Updated August 2026

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