Above and Beyond -- True Professionals Who Genuinely Care!…read moreWe couldn't be more thankful for Randy and Mike! What began as a much-needed electrical upgrade to our 100-year-old home turned into an experience that reminded us what true craftsmanship, honesty, and pride in one's work really look like. We were referred to Randy by a SERVPRO representative who had been working on our basement. After contacting him, we received a very reasonable estimate for a complete home rewiring. Randy took the time to walk through every room with us, discussing our vision, our preferences, and the electrical updates required to bring our home up to code. Our home was built in 1926 and still had its original knob-and-tube wiring. We knew this wouldn't be an easy project, and Randy never pretended otherwise. In fact, that was one of the biggest reasons we chose him. He was upfront about the potential complications of working in a century-old home. More importantly, he immediately gave us the impression that he cared about our home as much as we did. Before work could even begin, Randy had to navigate a frustrating and unnecessarily lengthy permitting process with our village. After weeks of waiting and countless phone calls, the permit was finally approved. Randy never gave up, never left us wondering what was happening, and never made us feel like our project wasn't worth the hassle. Randy and Mike began work the following week, after completing another job. From the very beginning, they were thoughtful, respectful, and incredibly hardworking. Knowing my husband works third shift and sleeps during the day, they were considerate of the noise whenever possible. They started by relocating our electrical panel and, remarkably, had our temporary electrical service restored by the end of that first day. As they progressed through the house, they carefully disconnected individual rooms, installed new conduit and wiring, and restored temporary power before leaving whenever possible. They worked hard to minimize disruption to our daily lives. Of course, our 100-year-old house had other plans! At one point, after hours of drilling through century-old ceiling joists, we all laughed and agreed, "It seems like the house is fighting back!" And believe me, there were days when it certainly seemed determined to win! Within the first few weeks, Randy and Mike had relocated the electrical panel and completed the basement electrical work, including the boiler, washer, and dryer connections. As they continued, they uncovered some frightening reminders of why this project was so necessary, including wiring that showed evidence of previous fire damage. Then came a particularly alarming moment when a small electrical fire occurred at an old switch that wasn't even part of the work being performed at the time. Randy and Mike responded immediately, located the problem, and extinguished it. They calmly explained what had happened and the dangers associated with our deteriorating wiring. At that point, we decided the safest option was to shut down the entire house and stay in a hotel until the situation was resolved. Their professionalism and attention to safety gave us tremendous peace of mind during a very unsettling experience. And the working conditions? They were anything but pleasant! Randy and Mike spent approximately three weeks working in our hot, humid basement with windows that couldn't be opened. They then spent another two weeks in our sweltering attic, with little more than a fan to circulate the stale air. Despite the uncomfortable conditions, stubborn old construction, and unexpected challenges, they continued working diligently, never sacrificing the quality of their craftsmanship. Finally, they moved through the first floor, helping bring my vision of restoring our 1926 bungalow to its original period-inspired elegance to life. They understood how important it was to preserve the home's character, and they worked with us to incorporate the beautiful, historically appropriate light fixtures we had carefully selected. One of the things we appreciated most was their communication. Randy kept us informed throughout the entire project. We never had to chase him down for updates or wonder what would happen next. Both Randy and Mike regularly explained their progress, upcoming work, and any unexpected discoveries before we even needed to ask. Another quality that deserves recognition was Randy's approach to billing. Rather than demanding a large payment upfront, he billed us weekly against our agreed-upon estimate as the work progressed. Unfortunately, these days, homeowners often worry about contractors collecting their hard-earned money and disappearing before a job is finished. Randy's approach gave us confidence & reassurance that we were dealing with an honest, dependable professional. If you're looking for an electrician who is honest, knowledgeable, dependable, hardworking, & genuinely takes pride in doing things right, Call Randy

Randy Sauer Electric did a great job on the electrical work I needed done! Replaced my entire…read morecircuit panel and upgraded from 20 to 30. Will definitely use him for my next upcoming project. Highly recommend.

Second service call to my home and another superb experience! Thanks, Gerald, for making the time…read moreand for the "great price". :-)

A fallen tree during a storm pulled down the service from the pole to the house and the meter and…read morewire off the house. I have an old home and the fuse box and electric service was not up to code and this was now a good time to upgrade. After leaving messages with several other contractors who never got back, I found Gerald Long Electric. Gerald got back that afternoon and came out to inspect and quote a few days later despite being busy. The quote was to replace and upgrade to code, all electrical from the roof line down and into the basement with a new 100 amp breaker box replacing the existing fuse box. Other grounding and neutral issues were also found and corrected. All the work was completed in about five hours! I was expecting it to take all day. Communication with Gerald was excellent, either answering his phone when I called or retuning my call a few minutes later. Everything as promised and at a very good price. With years of experience he has probably seen it all! There were issues and delays with getting a permit to start the work and this would have been much more of a problem if Gerald hadn't been so responsive and helpful. A great guy and crew to work with! Now I know who to use and who to recommend when asked if I know a good electrical contractor. Without any doubt, Gerald Long Electric!

Ritzman Electric just installed a Kohler 24RCL generator for us. We were thoroughly impressed with…read morethe broad knowledge, experience and professionalism demonstrated during the entire process. Ritzman Electric managed everything including permit application, gas service upgrade, concrete pad, generator delivery and placement, startup, and final inspection. As an added benefit, Ritzman's involvement doesn't stop there. Mike Ritzman also has extensive automotive tech experience, and is certified with Kohler for ongoing generator maintenance, a service we have gladly signed up for. In summary, you may hire Ritzman Electric with absolute confidence.

Ritzman Electric installed a whole-house generator for me. Mike and his crew finished the project…read morequickly and with few surprises. They also took care of the permit and inspection regulations that Naperville requires. They are a very pleasant and professional company to work with.

Jeff was excellent! We were super crunched for time. We were in the middle of the due diligence…read moreperiod and needed not just a quote, but the work itself done and signed off on to satisfy the buyers. Jeff was quick, but very detailed and beyond reasonable for the price of everything done. Not to mention he was able to do it all in the time we needed it done to close on time! Would highly recommend for multiple reasons!

After saying they would get back to us on coming to fix electrical timer for pool. Never ever…read morecalled back or answered return calls. Communication would be good in not interested in the job!

I strongly recommend C & H Plumbing. We have trusted them with our boiler maintenance, hot water…read moretank installations and other services. Our circulator pump went bad and we were without heat. Joseph was able to quickly diagnose the problem and install a new pump to get our heat back up and running. Craig is the owner and he will call you back when you have questions. C & H Plumbing is honest, fair priced and extremely knowledgeable especially with historic homes with boilers and hot water radiators.

I can attest to C & H being the best Plumbing and Boiler Repair company in DeKalb County. I called…read moreanother company and had the unfortunate experience of them misdiagnosing the problem. Called C & H one day and got scheduled for service within three days. The professionals cleaned and serviced my heating system and then explained to me, in detail what the problem was. They engineered a way to take care of the old boiler, and did it in short order. Their fee was exceptionally reasonable given their skill level and "stick-to-it" attitude. If you have an old boiler that needs repair, do yourself a favor and call C & H. p.s. I have a phone with a Tennessee area code, that is why it says Nashville for my location-but C&H fixed my boiler located at my house in Sycamore.