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Services - Service Experts

Hot water recirculation pump installation

Hot water recirculation pump repair

HVAC installation or replacement

7 More Services

HVAC system repair

HVAC system maintenance

Plumbing inspection

Plumbing installation or replacement

Plumbing repair

Water heater installation

Water heater repair

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2 years ago

They have a tendency to replace a whole system rather than replacing a part of the system for repair

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Ask the Community - Service Experts

Review Highlights - Service Experts

Our hot water heater needed to be replaced Eric showed up to replace it.

Mentioned in 2 reviews

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Cooney Air Conditioning & Heating - untitled

Cooney Air Conditioning & Heating

(25 reviews)

I just wanted to share a recent horrendous experience that I had with Cooney Air Conditioning &…read moreHeating of Syracuse. Cooney installed a $11K combi bolier/h2o heater for me 5+/- years ago. First Cooney is no longer Cooney. They were bought out by John Betlem Heating & Cooling based out of Rochester. They are still going by Cooney locally when you call the local number, which in my opinion is false advertising. You only find out that you're dealing with Betlem when they try to sell you a yearly maintenance service plan. With that said, here's what happened. Last Tuesday I woke up to no heat on my 2nd floor. I called Cooney for a service call. After leaving a message, I get a return call about 2 hrs later. The Betlem rep tells me that they can't service me until Monday, a week later. I said again, "I have no heat". They replied sorry, that's the best that we can do unless you buy the "yearly maintenance plan" and then we can schedule you sooner. I asked them to send me the information so I can review it. After reviewing I called back, spoke with a different rep ready to purchase the " $184 plan" and asked, now that I'm buying the plan when will you be out. There reply was, next Monday. What a scam. The old Cooney was first rate. When I had emergency issues in the past they were at my house within several hours or by days end. The way that it should be in an emergency situation. Luckily, I'm knowledgeable about a lot of things and after 2 days of "troubleshooting" I figured out the issue by myself. I will be looking for a new company who can meet my needs. I warn everyone out there. Do not do business with Cooney/Betlem. The old Cooney was a small local business who built a great business on customer satisfaction and great work performed with pride. Betlem is a large business not geared to personal service and they just don't give it $hit. All they care about is making money.

We have used Cooney Air Conditioning & Heating for the past 28 years. On December 10, 2025, I…read morecontacted them because the heat was not working in our office. I was told I would receive a return call to schedule the repair. I never received a return call and scheduled another company for the repair. On December 11, 2025, I arrived at my office about 6:50 AM to find a Cooney Technician putting a ladder on the side of the building. I stopped the technician and explained the details and explained Conney's services were no longer required.

Service Experts - hvac - Updated May 2026

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