I have purchased several cars from Frank and they have always been solid. If I've ever had an issue…read morehe tells me to take it to Pepboy's as they are fair and honest.

I had a great experience buying a car from this small business. I thought the price was fair, the…read more2011 Camry I bought was very clean and almost a year later, is still running strong! The couple who owns the business were very accommodating as let me put down a deposit while I waited for the insurance check to come in so I could pay the balance. They even followed me to the rental company so I could return my rental and drive away in my new car. I would definitely buy another car from here.

With your employee Caden Bridgeman making a horrible comment towards an individual with Autism,…read morefrom Bridgeman social media post " Autistic?? No problem!! We can work with you! Bring yo goofy ass to Sterling Premium Select- Broussard!" you should really think about what you let your employees post especially when your name/business is connected to it. This is not something that makes me want to come buy a car from your company. All this post makes me feel is that I will be judge by your employees when trying to buy a car.

Excellent experience!!!! Was not happy about the wreck that caused me to need a new car but they…read moremade it a pleasant and enjoyable experience. Don was fantastic even before i made it to the lot. If and when I ever need another car, I'm going to see him (so he can't retire). Joel during the "learn your car" portion taught me things about my cell phone as well!! Really fun. Mike in finance was a wonderful resource and I was well educated in all the decisions related to the purchase. They're my new buddies and, seriously, I'm already telling people who are looking they HAVE to go there first.

Scammers. They want money now, but you can't see the car until after you pay. Gotta be a fool to…read moregive these guys money, just beware.

If you are planning on doing business with this dealer on line please BEWARE!! If Ken is part of…read moreyour transaction he will steal your money. They are very smooth and will have you send a money transfer and renin on their agreement and disappear with your mone.

Outstanding service department! I've always used Brent Sutherland as my service advisor. He is a…read moretrue professional and outstanding Hampton team member! He is very knowledgeable and courteous. He will save you time because he diligently manages your service, communicates well with the technicians and will keep you informed on your vehicles progress. Five star service!

In this day and age when customer service seems to be the exception rather than the rule, the…read moreservice department at Hampton Toyota goes well beyond the call of duty in terms of immediate response, quick and detailed communication along with a very thorough exam and diagnosis of the vehicle. This is the kind of service that creates "customers for life" Jerome Smith, DDS

My experience here was great!! The workers were very friendly and helpful. I would highly recommend…read moreshopping here if you're looking for an affordable and nice used car.

From the owner: We are a family owned car dealership Are located in…read moreopelousas We sell cash cars call us today 3187175666

I stopped by here for an oil change randomly this morning, after deciding I didn't want to wait for…read moreall of the typical places to open up. They were able to fit me in at the very last minute earlier in the morning than I would've been able to be seen at any other place. The staff was very friendly! And the price was great! They even checked out one of my tires for me. Highly recommend using them for service/maintenance!

From the owner: Local Choice Automotive, located in Upper Lafayette just outside of Carencro, is a trusted…read moredestination for quality used car sales and comprehensive automotive services. Owned by Mitchell Mathews, a lifelong resident of Carencro, the dealership prides itself on its community roots and commitment to customer satisfaction. In addition to a diverse selection of pre-owned vehicles, Local Choice Automotive offers a full-service department staffed by skilled technicians. They also accept most extended warranties, ensuring peace of mind for customers, regardless of where they purchased their vehicle. Whether you're in the market for a reliable used car or need expert repairs, Local Choice Automotive is here to serve you with integrity and care.

I've been here twice. Once when I bought a new vehicle and once for some recall work and service…read more Buying it was actually one of the easiest transactions for a new car I've ever had. I've bought several new cars in my life and it has always been a nightmare. I came in prepped for a fight. There were some negotiations, certainly, but nothing overly unpleasant. I also expected to have a bunch of tacked on cost when we went to sign for it, as I have at another dealership in Lafayette, but we told them we didn't want the things they offered and that was that. On the service side, I came in to take care of an easy to fix recall, and got them to change the oil and rotate the tires while I was there. Whole thing took about an hour, which was less than I expected. I would buy a car here again and I will come back for service.

Extremely disappointing experience with Sterling Hyundai…read more Our 2024 Hyundai Tucson was left with Sterling Hyundai in Louisiana for a factory warranty A/C repair. We had to return home to Texas, so the dealership kept our vehicle and arranged warranty transport. We were repeatedly told the vehicle had been picked up and shipped to Texas. After days with no information, we located OUR OWN CAR through Bluelink--it was still sitting on Sterling Hyundai's lot. We were then told it had supposedly left Tuesday and "reappeared" Friday, yet the service advisor could not tell us who picked it up, where it went, who had possession of it, or why it returned. Approximately 520 unexplained miles were added while the vehicle was in their custody. We requested transport records, chain-of-custody information, mileage documentation, photos, videos, fuel level and damage confirmation. None of these requests were answered. After weeks, the vehicle was finally transported to Texas--without anyone notifying us. We only knew because Bluelink showed it moving. When we arrived to pick it up, the vehicle was filthy: empty soda bottles, sticky seats, mud throughout the interior and cigarette ashes. It was clearly smoked in. We had to pay for an ozone treatment, and the smoke smell still remains. Then we discovered the original A/C warranty repair wasn't even fixed. We had to leave the vehicle at the Texas dealership for another diagnosis. We have now spent approximately $3,500 on a rental while continuing to make payments on a vehicle we couldn't use. As of September 30, we have received no reimbursement, no explanation for the 520 miles, no accountability, and no meaningful response from Sterling Hyundai or Hyundai Corporate despite repeated calls, voicemails and written requests. This went far beyond a delayed repair. We entrusted Sterling Hyundai with our vehicle and cannot get a straight answer about what happened to it while it was in their custody. The smoke contamination and unexplained mileage have also potentially diminished the vehicle's value. We are still waiting for Hyundai and Sterling Hyundai to make this right.

This "UPDATE" is actually a review of the Service Department…read more Flashback to 23 NOV 2023. I had just finished eating my fill of Thanksgiving dinner at my in-laws and was preparing to make the 40-mile trip home in the rain. As we were leaving, my son, who was sitting in the back seat, advised me that he saw water on the passenger side back seat; specifically dripping down the back and on top of the seat where the headrest fits into the seat. A quick check of the seat revealed that the water was coming in through the corner of the rear glass. Further inspection revealed that it was leaking on both sides. I drove home in the rain with water steadily dripping inside, until I got home and placed a tarp over the truck to prevent any further water intrusion. A quick internet search revealed that there was a known issue with the trucks equipped with the electronic sliding rear glass. The next day, I called 4 Chevrolet dealers in the New Orleans metro area and explained the problem. All of them said that since I was out of the 3-year, 36-K mile factory warranty, there was nothing they could do for me other than replace the rear sliding glass at a cost of approximately $1,300.00. I explained to them that I also had the extended warranty, but they all advised that it did not cover glass! My next call was to Service Chevrolet Cadillac in Lafayette, LA, as this is where I bought the truck. Although it was a 3-hour drive to get there, this was my last hope. I spoke with Service Manager Jerome Babineaux, who was well aware of the Silverado rear sliding glass leak issue. He knew I had the extended warranty and called them on my behalf, only to also be told that glass leaks are not covered under the extended warranty. Before, I could make my disappointment known, he told me to give him some time and that he would call Chevrolet (corporate) on my behalf. A short while later that same day, Mr. Babineaux called me back and stated that he had spoken to Chevrolet and that they agreed to pay $1,000.00 and all I would be responsible for was $300.00. Mr. Babineaux stated that Service Chevrolet Cadillac had a great relationship with American Glass on Apollo Street and that they would do the job on Chevy's behalf. Although normally a 2-day job, Mr. Babineaux worked out a deal with American Glass that if I could get there at 7 AM, they would put an extra technician on the job and get t back to me the same day. Needless to say, I left at 4 AM on 30 NOV 2024 and arrived at Service Chevrolet at 7 AM. Service advisor John Prejean was already expecting me and treated me very courteously. Soon after arriving, my truck was on its way to American Glass. Both John & Jerome kept me updated throughout the day, and around 3:00-3:30 PM, my truck was returned to me with a brand new rear sliding glass. I can honestly say that the Service Department truly went out of its way to get me a great deal, which made the best of a bad situation. So grateful for Jerome Babineaux and John Prejean. Can't recommend them enough, as they provided me with the highest level of customer service.

Less than one star. Service: I Had scheduled transmission…read morefluid and oil change as priority, with a trunk issue if they had time (that Service caused on a prior visit - trunk worked fine, Service performs a recall, trunk never worked after) anyways they said fluids could be done on Monday so I dropped off Sunday night. A week goes by (I am In a rental truck) and still no fluid changes. I call and they say that they were waiting on trunk part. I needed fluids changed, f that trunk part. Charges me inspection and trunk diagnoses. So Trunk issue remains and fluids not changed. Also sales rep tried to offer me $44k for 2020 Corvette. F that noise. Everyone is a joke. Never purchasing from Service

Nene is FABULOUS! That's the ONLY good part of this review. I bought a car from this lot 6 weeks…read moreago. $2500 down payment and the car was in the shop twice in the first few weeks with issues. Brittany is the service manager and i had to get the office manager involved to get her to call me back. I spent money replacing the air filters, wiper blades, missing body panel clips, and hours cleaning the grime and cobwebs.. 6 weeks later, I'm stranded at 4 am on a Friday morning with a car that wouldn't start because the starter went out. Come Monday at noon, still no call from the service manager. I called the lot and was told I would have to pay 50% of the cost of the repairs since it wasn't a power train issue. $130 to get my car back. On top of the $150 in Lyft to get back and forth to work, I'm now being extorted for more money. BEWARE!!

I have a zero negative star rating. I will not even give them one star. I have tons of people with…read moresimilar experience with these people that I am getting everybody to give them negative negative ratings and tell their story because this place should not be in business, My home burned down last year. My car got stolen and these people even knew about this situation. We finally found a car of my dreams. It was my daughter's car her very first car which she got her other car stolen and I worked as a full-time mom and didn't have enough time according to their Timeframe which was four days later to get insurance and the day I got insurance they decided to tell me that they sold the car to someone who got insurance immediately to me that is bad business in humanity, horrible, horrible, horrible, horrible customer service I would never ever recommend this place to anyone and never will I to anyone in the future because they do not care or give a shit at all. They told me they were supposed to have this car cleaned, detailed and waiting for us. It wasn't even supposed to be out there for someone's purchase and they took it right underneath my feet without me, knowing that's horrible people, the owners need to go to business school and maybe take a little bit of humanity humanity HR classing, and should not be in this business, because you are obviously dealing with people who are struggling first of all mean which you say, and represent the company that you own this place of business I would give -10 stars

Had a great experience at shelter Corley Chevrolet. The team was friendly and straightforward. If…read moreyou're car shopping, I'd definitely recommend them!

From the owner: For more than forty years Shetler-Corley Chevrolet, in Crowley, Louisiana, has been serving all of…read moreAcadiana for all of your automotive needs. We invite you to step into our family friendly showroom where you’ll be greeted by our enthusiastic sales team. Discover our new Chevrolet inventory as well as our extensive pre-owned selection of all makes and models. Shetler-Corley Chevrolet Service is your reliable automotive partner. With a team of Certified Service experts, we offer comprehensive repair and maintenance solutions for all vehicle makes and models at competitive rates. From routine maintenance to complex repairs, Shetler-Corley Chevrolet Service is committed to delivering quality workmanship and excellent customer service, ensuring your vehicle runs smoothly and safely." “Shetler-Corley Chevrolet Collision Center is a trusted auto body shop that provides expert repairs for minor and major collision damage. Our skilled technicians, with a focus on restoring vehicles to their pre-accident condition, specialize in body work, paint matching, structural repairs, and body panel replacement on all makes and models. By working directly with insurance companies, we seamlessly manage repair costs and claims, ensuring an stress-free experience for our valued customers."