Mark contacted me after my initial inquiry and the rest is history. He coordinated with me and we…read moredevised a plan for me to drive from Houston TX to Lafayette LA to trade in my old reliable for a brand new (used) vehicle. Mark is an amazing, down to earth, honest, intelligent, professional and caring salesman. They had everything prepared for my husband and I when we walked through the door. They answered every question with passion and everyone we encountered treated us like we were VIPs. I couldn't have had a better experience doing business with these gentlemen. Mark and Chuck made the car buying experience simple, smooth, and stress free. I highly recommend this business, these wonderful business men and I would buy another vehicle from them in a heartbeat.

Man o man let me tell you something. You wanna talk about rude. I asked about a bike they had for…read moresale. Told them I had 2 dirtbikes to trade plus some cash. They wouldn't even have a conversation about potential numbers so I'd know if we were even in the ballpark but they wanted me to drive over an hour with my dirtbikes to work a deal once I got there but nothing before. I lost my shit I'm angry as fuck. Before the conversation was over they told me they don't really do well with dirtbikes so they weren't really interested. So why the flying fuck did you try to convince me to drive all the way there only to find out you could have told me you weren't interested in trading for the dirtbikes on the phone. They called me rude and yea I was cuz I was angry they wanted to play games with me.

Jakarie was a great salesman! Got me in the vehicle I had been looking forward to getting into and…read morewas quick to assist. Sara in financials was friendly, broke down all the circumstances, and was very professional. Very happy with their customer service and team.

My car had some messed up interior and I went to pull apart and god some interior parts in great…read morecondition the people were so nice let me in with a EMS free admission I loved it it was a great experience jesse was a great help

I wish I could leave 0 stars. The manager Craig is extremely rude and speaks to his employees and…read morecustomers like crap--- particularly people of color. On a few occasions I've asked to speak to the manager, only to be told that he left early, leaving his store severely understaffed. Don't go on a Wednesday or Thursday. Wheelbarrows are all over because there are only 3 staff members working, and they are all overwhelmed. When the manager is present, he's hiding out in his office instead of helping his team.

I ordered a product from Ford performance. I had it shipped to them, upon arrival they called me…read moreand informed me that it was in. I then said that I would need to schedule an appointment to get them installed. I was told first that they do not install parts that were not ordered by them by a lady. I then got transferred after telling her it was purchased from the official ford performance website. The call "dropped" so I called back and spoke to Matt he informed me he would get better clarity because it didn't seem right. After a couple of hours passing, I called back and could not get in touch with Matt. I called another Ford dealership and wouldn't you know they informed they do in fact install all ford parts ordered either by them or not. i have scheduled an appointment and they will do the job. My main issue with this dealership is how can you not install things just because someone didn't go through you to purchase them but it was delivered to your dealership from Ford performance????? Now, yes I will write reviews and tell my experience because this is unacceptable.

I went in with mild to moderate front-end damage from a parking lot fender bender. I was quoted…read moreone price which I was told was for the entire repair. Once I got my car back, my entire bill was almost double the entire quote. Hub City Ford Body Shop and Service Department was deceitful and underhanded. Dealing with Hub City Ford is definitely a "Buyer Beware" business. I even had a friend who had a wrecked car repaired there and his car was broken into while at the body shop. Hub City Ford never told my friend that his car had been broken into. My friend got his car back and realized his sound system was gone. That was when Hub City fessed up and admitted his car had been broken into. He had to produce a receipt for the sound system to be reimbursed. Later, my friend found broken glass under his back seat, and again Hub City had to admit that they also replaced his windshield as a result of the break-in. Hub City would never have told him anything about the break-in. Never again!