I cannot praise Bertinot's enough! I will forever recommend them to everyone! My car WOULD NOT START when I brought it in for repairs. I brought it to another auto repair shop and was told I needed a whole new engine, costing $7,300. My vehicle is 10 years old (very low mileage) so, of course, this was not ideal. Someone recommended to try Bertinot's. They were able to run the diagnostic the day I brought my car in and it was fixed by the end of the next day! I was informed of the issues and told it absolutely did NOT need a new engine. They spent time testing every issue to be sure the repairs were taken care of and explained every step. My car runs great and multiple repairs were done. The cost was only $1,028. For a vehicle not starting and an engine replacement recommendation, I never imagined the cost would go from $7,000 to $1,000! I have not had a single issue since and my car runs great. Attention to detail was obvious and customers best interest was very appreciated. read more

Brought my Jeep here a few years ago and they fixed my A/C. Great staff! I will be bringing my Uncles Jeep here as well this week to be worked on! read more

Overworked, under staffed, stressed out. All of this is reflected in how they speak to potential customers. Sorry but service with a smile is the name of the game, just not here. read more

Went by today to have an issue looked at and they were very courteous and friendly. They were able to figure out it was something very simple and had me on my way in no time. read more

After repeated issues with my mechanic I had used for years, I brought 2 vehicles here that were badly overdue for maintenance; both vehicles at about 130k miles. AC work and several scheduled maintenances on one; brakes, transmission service, rear suspension replacement, brake light issues, on the other + the engine "didn't sound right" after I had the intake manifold replaced by my former mechanic... I didn't know how else to explain the noise. Turns out, the other mechanic had cross-threaded my EGR tube. These guys were quick, excellent at diagnosing and sorting out all the issues with both vehicles (Chevy Sonic and Lincoln Town car). Very reasonable pricing for the amount of work they did; I didn't feel taken advantage of. They're nice, their place is clean, only issue is that sometimes they get busy and can't answer the phone. Hard to find a good mechanic these days. These guys earned my trust. read more

I don't recommend this place at all. I brought my car in for an appointment at 8:30 am Wednesday to have a clutch plate and flywheel installed. On Thursday am, 24 hrs later, they called to say the flywheel didn't fit, but they had contacted the company I ordered it from and were waiting to hear back about a swap as it was being wrongly advertised as a fit for my car. They also said the slave cylinder was leaking, and I authorized that repair. Around midday they hadn't heard back and so I said to go ahead with their part, but she said to wait for the company's response. Early afternoon a man called and told me he had to start cuz my car was occupying his hoist. I told him I'd already said to go ahead but she had stalled me, and to go ahead now. He said the flywheel he had cost $97. I thought it was expensive but didn't want to hold up work any longer, so let it go, although I looked it up on Autozone's site and found it for 63.99. Another 24 hrs passed without word and so I called at 2pm on Friday to see when I could pick it up that day. Instead I was told that I wouldn't be able to get it until some unknown time on Monday, a full 5 days after I brought it in. I told her that if he had been honest with me about not having it ready Friday I would have insisted he wait until I picked up the flywheel for $30 less at Autozone and brought it in Thurs. pm. Each day without a car is a day I couldn't work, as my job requires I travel to different schools around the parish. I had to cancel everything for about a week, and the expected bill for the work they are doing is about $800. How am I supposed to recover from this? These are uncaring and thoughtless people, and they are sure making a lot of money off my poor old 1997 Mazda protege. read more