My daughter really needed to get her Serpentine belt replaced since it broke off in her driveway. This guy made promises that he didn't keep, didn't show up when he said he would and finally told her to find someone else. Terrible Customer Service and no pride of job. read more

I reached out to Chad looking for a quote to have work done on my vehicle. He took hours to return my call.... no problem. When I was able to speak with him he indicated that he only accepted cash and he could do the work today. He pushed really hard to do the job today and asked that I call and pre-pay for the parts which would be delivered to him. Keep in mind.... this is a mobile service and I have never met the guy. Several red flags popped up in our conversation and I thought twice about using his services. He became belligerent which I declined, called my cell phone repeated and sent several hostile text messages. Glad I listened to my instincts with this guy and checked out these reviews. He may have been looking for me to prepay for parts he could sell on eBay. read more

literally a nightmare of a person to deal with. left with more damage than when i brought it. WILL overcharge you. tried to charge me $600 for labor (not including parts i'd have to buy) when it doesn't cost nearly as much. Tried to say 2.5 hours of work was worth 600. He is NUTS. Then he won't shut your hood of your car which will cause it to fly open while you're on the road and SHATTER your windshield and cause over 5k of bodywork damage. then when you tell him you can't afford his ungodly price range he will hold your car hostage until you pay him $100. Next time, save your time and money and go literally anywhere else. you'd probably get better service for cheaper if you asked a local cr@ckhead. BEWARE BEWARE BEWARE. I wish i could go back in time and tell myself to never ever deal with this man. and he has AWFUL customer service. Like the rudest man i've ever met.will never ever ever even utter his name to anyone, in fact, i'll tell people to NEVER come here unless they like to burn money for fun. read more

I called and he promptly returned my call. He said he would call me back when he reached his destination but did not. Left me hanging and I had to find help elsewhere. read more

this guy is very disrespectful he changes his number on Google everyday he tried to inflate prices and lie he doesn't answer but send very disrespectful text has an attitude wouldnt recommend this guy please find other mechanics his service is poor ! read more

I paid this guy 10k to rebuild my motor. After 6 months of car rentals and another mechanic and 4K to do what I paid chad to do. So all in all this guy has cost me almost 25k. He won't answer calls and when he does he always says he will be done in another week. We heard that several times. He always has an excuse. The guy doesn't have a shop like he told. he came and got the truck so I didn't know. Also I'm not from that area. Was there working hurricane laura.. I found this out when I went to check on truck since he would never answer. Truck was outside in his yard and motor was torn apart under a tarp. so if u r smart u will stay far away from this guy. read more

He is a Racist. He actually called me an ignorant N word and a B word after I decided not to use him for my car repairs because he inflated the price of his services. He sent his "helper" who did not know anything about cars to diagnose the problem. I've never experienced anything like him in my life. He was irate and screaming at me. I actually have the conversation taped. I would gladly share so no one would ever have to experience this type of verbal abuse. read more

Parents if you have a kid at UL that doesn't know the difference a dipstick and a swizzlestick this guy is for you! I called him because our daughter was having issues with her car . She was out of town and we don't live in lafayette so we called Chad and my son met him at her car. Thank goodness it wasn't anything too serious but Chad took care of it explained what was going on to me and my son and was nice and respectful.i felt the charge was reasonable and I'm so relieved to know that when something happens again (cuz it will!) I have someone I can trust with my kids' cars read more

If you're in a bind, definitely give them a call. We needed a starter put in on a weekend and they came to us very quickly. Great communication and service. These guys definitely know what they're doing and will give you a great price, too. Highly recommend! read more

Great service! Fast fixed my wife's car in time with professional mechanical skills in a remote area. The cost is also very reasonable. It would be the best if the mechanic's attitude became more nice! read more

I hired Chad to do an inspection on a used car I was going to buy from a dealership. I test drove the car Saturday, called Chad about an inspection on Sunday and he was done with it by Monday afternoon. When Chad discovered a serious problem with the car, he gave me his honest opinion that I shouldn't buy the car. He took photos of the problem and I forwarded those to my brother in law, who is a mechanic in another state. He agreed with Chad's assessment and I've decided not to buy the car. I appreciated that Chad was very honest in his assessment of the vehicle. The inspection was $400 which is higher than I've paid mobile mechanics for inspections in the past, but I feel Chad did a good job and would use his services again. read more

I would highly recommend using Chad for your Auto repairs. His prices aren't the cheapest but, you really Don't want the cheapest. The quality of work and the follow up after Goes a long way with me. He's now my main guy for my car and truck. Mike read more

Heard about Chad from AutoZone, and he fixed my headlight as soon as I needed it and flushed my coolant cause I kept adding water to it, ignorantly. He's top notch, definitely recommend him to everyone. He's also very reasonable with his prices! I will be using him again and again!! read more

I contacted this service to get my vehicle looked at and a guy answered the phone and sounded as if he had better things to do than answer questions or concerns I might have This is a lack in customer service, which is a big pet peeve of mine. Then he told me he would contact me back later When I was trying to set up an appointment ONLY because he is the only certified mobile mechanic, He then tells me you will call me later Well 5 hours later I still have not heard from him. I then took it upon myself to return the phone call thinking maybe he became busy and it slipped his mind but after 2 attempts of calling and no one answering, I think Ill go with Mr. Bourques service on betrand... He not only makes you a priority no matter how much he is backed up but hes very honest......For future reference, a kind word goes a long way and pretending you care goes even further read more

Trusted my car to him, after eight weeks of lies and excuses the phone calls became highly contentious. His demeanor hostile and threatening, this after eight weeks of having my car for a job( he was paid in full for).. i could not get my car back. The engine light was still on, the car still smoked badly and used oil.... other words I highly doubt that he did anything to the car at all. I have no proof that the work was done, no receipts and no resolution to my cars problems. Chad turned this whole experience into an unbelievable nightmare. He will never turn another wrench on any of my cars. read more

Chad's was great i broke down on the side of the road my car just started smoking and would not move so i called chad's they were there very quickly and got my car running in less than an hour so i only had a mild set back and I was back on the road in less than 2 hours!!! I would recommend Chad's to anyone whether they break down on the side of the road or there car or truck is at there house chads can fix it.. Thanks again read more