Cancel

    Open app

    Search

    Serra Chevrolet Bartlett

    1.9 (39 reviews)

    Services - Serra Chevrolet Bartlett

    Auto maintenance

    Oil changes

    Auto repairs

    1 More Service

    Routine automotive maintenance

    Serra Chevrolet Bartlett Photos

    You might also consider

    Recommended Reviews - Serra Chevrolet Bartlett

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    David C.

    Service writer David Fulton is a dishonest and shady human being. My grandsons car 2014 Chevy Equinox suffered a rear main seal blowout due to a known susceptible condition with the PCV system during extremely cold temperatures. When the issue was discussed with him he told my grandson to have the vehicle towed to the dealership and they would take care of it at no charge. Of course that turned out to not be the case as 3 days later he called to tell my grandson it would cost more than $2,600.00 to make repairs. This after he paid $260.00 to have the car towed to the dealership. Faced with an amount we felt was out of line we located a local repair shop and decided to have the vehicle picked up and taken there. my grandson went by the service department to get the key and was told he would have to come back later as the mechanic needed to put some parts back on the vehicle. He returned on his lunch break and was told he had to pay $200.00 for a diagnostic fee before they would give him the key. Again, this was never told to him at anytime during this process. David Fulton, you are a very deceptive and sneaky person. Karma is a B****. DO NOT EVER TAKE YOUR VEHICLE HERE EXCEPT FOR COST FREE WARRANTY WORK AND GET IT IN WRITING!!

    waiting to get serviced
    Pristine C.

    2.5 hours.... for an oil change.... need I say more?! We arrived in Memphis at 0630 and the truck was at 4% oil life. Our final destination was Nashville, but we figured we should hit up a Chevy dealership in Memphis right when they open so it hopefully wouldn't take all day. (Side note: we only chose to go to a Chevrolet dealership because it's a 2019 Silverado so it's within the first 12 months of Chevrolet Care. Otherwise, I would've definitely gone to a Take 5 or some quick place). Well, we got there right when they opened... but didn't help much. Their waiting room was a good size with vending machines, coffee, and 2 boxes of donuts. The salesman would pop in every now and then, they were all very friendly. I'm not sure if their service department was just backed up or what - but they need some help. I figured after walking around their lot and looking at the Tahoe I wanted, the car was going to be ready... no. Anyways - we were out by lunch, the truck was good to go and we were out!

    The BEST Chevy salesman in TN - Paul Seward!
    Lori E.

    Why do I LOVE Serra Chevrolet Bartlett? - I took White Stallion in today to get an oil change. When I saw my FAVORITE salesman, Paul Seward, he asked what happened to my truck. I told him my garage ran into it. He laughed but then said to see him before I left. Paul buffed the scratches out and even put a little cover on it. I absolutely love the Serra team! The entire team is knowledgeable, friendly and make sure their customers are their #1 priority. In the market for a new vehicle, GO TO SERRA CHEVROLET BARTLETT!

    My 2014 chevy sonic

    See all

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 5
    Thanks 0
    Love this 4
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of N. C.
    87
    704
    647

    16 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dan R.
    101
    14
    8

    11 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 1

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ric F.
    13
    16
    55

    10 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Treated nicely and with respect. Offered a loaner car, which was incredibly helpful.

    Business owner information

    Photo of Representative

    Representative

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kevin W.
    275
    52
    13

    10 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    My car loves this place I think it's cool. The waiting room is nice. People friendly. But needs more coupons

    Business owner information

    Photo of Representative

    Representative

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J A.
    0
    4
    0

    9 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Will not go back, went to get an alignment, waited 3 hours, less than 30 days later the same problem, waisted money and time

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Serra Chevrolet Bartlett

    You might also consider

    Strait 2 U Mobile Auto Repair - We can come to you and tell what's going on with your check engine light.

    Strait 2 U Mobile Auto Repair

    (22 reviews)

    Raleigh

    This business needs to be responsive for their ads. At a minimum, put up an autoresponder if you…read moredon't have someone to respond promptly to potantial customers. As I have looked over some of the reviews, thos company os never at fault and always seems to have a retort to consumers who are expressing their dissatisfaction. As a reminder, Yelp is a mechanism for us to express out opinions; the voice of the customer must ALWAYS be considered.

    I booked an appointment through the website. The appointment time came and went with no one showing…read moreup. I tried to get a response from the text chain that was initiated when I booked the appointment, called 2 different phone numbers I could find online and emailed as well. No response. Then 3 hours later they get back to me and I asked that they still come. The issue with my car was concerning back brake lights that would not turn off and were draining the battery. The mechanic inspected and diagnosed that I needed my brake light switch replaced (also back brake light bulbs were burned out). He quoted me $420-$460 to fix it (that price included the $140 inspection and fuel surcharge fee). That sounded crazy to me so I just paid the $140 base fee said forget it, don't do the repair. I did some research on YouTube and checked out the situation myself, and it turned out to be just the rubber bumper piece that depresses the switch that had rotted and I was able to replace it with a bolt and washer I had on-hand for free. And anyway, if it had been a bad switch, that part only costs $10-$20. I'm pissed that the guy was going to over-charge me and I can't help but think it was because I'm a woman.

    Wolfchase Honda

    Wolfchase Honda

    (109 reviews)

    Kudos to Martavion at Wolfchase Honda…read more He and Abdul, the Service Manager, have shown nothing but patience and professionalism with me. The service manager (Abdul) came out personally to greet customers, and when I shared my concerns, he made sure I was fully taken care of. I've been calling because I was still having issues with my brakes, and not once did they become impatient with me. They always returned my calls when I left voicemails and made sure my concerns were addressed. Hopefully everything is finally resolved and I won't have to bother them anymore about this issue If you're looking for great service, go see Martavion at Wolfchase Honda and tell him Celia sent you! Thanks again, Tay and Abdul!

    This is a dishonest dealership with Bait-and-Switch Pricing…read more I recently attempted to purchase my mom a vehicle from this dealership and was completely disappointed by their dishonest sales tactics. They advertised a 2025 Honda Accord Hybrid online with an Internet Price of $35,410--including a listed dealer discount--but when I got to the dealership, they claimed the price was $36,925, conveniently ignoring their own advertised discount. This is a classic bait-and-switch move to lure in customers with lower prices only to push a higher price once you're there. Even when I showed them proof of the online price, they were unwilling to honor it, offering no reasonable explanation. If you value transparency and honesty, I would strongly recommend taking your business elsewhere. There are plenty of dealerships that won't waste your time with misleading advertising. Listed below are the salesmen that I spoke with: *Salesman: Jerry Hughes *Manager: Tim McCray UPDATE: As an update, we purchased the exact same car from SOUTHAVEN HONDA and had a much better experience. We were in and out in just over an hour. The team was professional, fair and more than willing to negotiate. The car was listed at $36K and we purchased it for 33K. Take your business to Southaven Honda and ask for Clayton. You will get a GREAT deal!

    Serra Chevrolet Bartlett - autorepair - Updated May 2026

    Loading...
    Loading...
    Loading...