A nightmare dealing with customer service. They wasted hours…read moreof my time. Rep was never there at the time I was told told to call. They had me assemble information for a proper estimate. Then they never did the estimate. I've never seen anything like this place.

I rarely take time out to write these things, but every once in a while, you encounter an…read moreorganization that just inspires it. I had 3 huge openings that required custom oversized sliding doors, as well as a 2nd floor wall of windows. After speaking with several different organizations, we met with Luis who spent the time to take us through our options and then through several iterations of a proposal. He found a way to spec the job so the mfr felt good about approving oversized glass panels that exceeded their usual size limits...Once the doors and windows were manufactured, his team came over, put down protection, installed the doors (massive) and made sure they were working - sliding locking, etc. They insulated and sealed everything, they added trim I wasn't expecting. They fixed the gaps in the wallboard resulting from new window profile. They agreed without hesitation to replace a window the mfr delivered out of spec. They cleaned up everything, and came back to adjust a few things. They were meticulous, awesome and they were great at communicating. Isabel in the office helped explain and update estimates and dealt with scheduling through my assistant. Truly a great team, and simply an amazing job. Luis, you guys deserve all the best. Thank you...

They were amazing. I needed blinds to be custom made and installed in four windows that were not…read morestandard size. This company gave me the best price, and the quality of their service was top-notch. Their salesperson came first and gave me a reasonable quote that the company stuck to. For a little bit more, they also installed a couple of curtain rods that I had bought. The two employees who came to do the installations were very friendly and hyper-competent. I was impressed with their knowledge, intelligence, and problem-solving skills. They not only did the installations well, they solved or foresaw problems that would have otherwise created difficulties in the future. I highly recommend this firm, without any reservations.

Highly recommend LWP for custom window screens! I'm in a rental that didn't have screens in any of…read morethe windows and my building management refused to pay for custom screens. So after 2 summers of using store bought, clunky, ugly, self-adjusting screens and STILL having assorted critters sneaking in I decided to have my own made. They provide 2 pricing options - 1. They come to you to measure then deliver and install for an additional service fee 2. Or, you can call, provide your own measurements and pick up when ready. I chose the latter because it was significantly cheaper ($200)! PLEASE NOTE- measurement process is tricky if you don't know where to measure, plus no refunds if you measured wrong! Luckily, I borrowed my neighbor's screens to bring in and measure against. Even if you choose option 1, LWP gave me the best quote over 4 other companies I called. For 4 double-hung style window screens, I was quoted between $600-$1000 compared to LWP's quote of $450 for an in-home visit. Nancy and Marisol are so patient and helpful with explaining the process. Mike did an AMAZING job on fabricating. The materials are professional looking, seamless and exact! They look great and really improve my quality of life! FYI - they also make custom radiator covers!

Great work, done quickly and resolved the draft in my windows. Highly recommended and would hire…read moreagain.

The balance on my one window in my 1890s brownstone in Bedstuy failed and needed replacement. Frank…read morefrom Vila Window showed up on time, did a great job at a fair price -- I would highly recommend Frank. Frank and Vila Window were also very helpful giving guidance on second job related to a hard to find piece related to a failure in my tilt latches (again my windows are very old). Thank you!

Smart, resourceful, and friendly. Great problem solving to fix an old install with minimal…read moredisruption.

A great experience with Vitaliy. We needed an old shower door replaced. He responded to our inquiry…read moreon a Saturday right away - quickly gave us a quote - and came out quickly after that to take measurements. One week later the door was ready and installed. Everything was efficient, handled with courtesy and expertise, and faster than expected. You can stop looking any further for a glass guy

Amazing service , Larry went to my parents house in Brooklyn had a door and 3 windows that needed…read morerepair. He came out on 3 different occasions , gave a quote and then proceeded to get everything done . Took about a day and a half due to needing some drying to get done. Overall great service , fair and reasonable price and the work was impressive... highly recommended.

From the owner: With over 30years industry experience in NYC, the crew at LJN Window Repair repairs windows and…read moredoors with a fast turnaround at an affordable rate. Services Include: -Rot Repair -Glass Repair -Hardware Repair -Insulation Repair -Historic Unit Restoration *Emergency Last Minute Service Available

Windows repaired in a shorter timeframe than I expected, especially since they had to order parts…read more They actually did the repair and did not try to upsell me new windows. The price for the repair was very reasonable and the person that came to do the work for my tenant was very professional.

A friend refereed me to Window Fix via email. Response was immediate…read more Followed up with what I was looking for, and possibly a building wide project. No response - I followed up, received an email with a question I did not understand so replied back immediately. It's been days and nothing back - guess their business is so successful they don't have time for a potentially large project.

I had two windows in need of repair. One double pane window glass was cracked, and I was having…read moretrouble opening up the second window. It seems that the equipment balancing the windows were defective.Sean from Quality Replacement Windows & Repairs, Inc inspected the windows, gave me a reasonable price and had them repaired and installed within three hours. I was very pleased with the service and I highly recommend them.

Sam's window repair did an incredible job on a large project in my apartment. I had a tight…read moredeadline due to work and Sam made sure that everything would be ready by the date that we had to install everything. His team was very kind and efficient. They cleaned up very well after the job was done. I am so happy with the way everything turned out. I will also note that Sam's pricing was significantly better than any of the other quotes that I received.

Needed a broken pane repaired. Sam was easy to schedule, was able to do the job on short notice,…read moreand for the price he quoted.

Ordered a custom tilt and turn window to use as access to porch roof deck. I could not find what I…read morewanted in the US but they were able to get one at a great price. Great communication thru the entire process. I picked it up at warehouse and they were super helpful getting it loaded safely. Window is high quality and works and looks great.

Really enjoyed doing business with Broga windows and doors. Working with them during COVID was…read moreamazing and the sales staff I dealt with (Evelina) was an absolute GEM and very knowledgeable. Knocking off one star because the "curbside delivery" is not to the floor, but the delivery truck showing up with the expectation that you have a crew to unload, and no liftgate service available. As a homeowner/buyer accepting 20 windows and doors, this posed a logistical problem. After enjoying my new windows over the hot summer months, I can tell you they have unreal air sealing qualities and the insulation in the triple glazed glass was phenomenal. -chris