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Brooklyn, NY

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Alex Glass & Mirrors

5.0 (1 review)

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3 years ago

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A & J Window and Glass

A & J Window and Glass

(61 reviews)

Bensonhurst

A&J Window repair is one window repair company that you MUST use if you need window repairs. I…read morelive at 650 Victory Blvd in Staten Island. I moved into my apartment in April of 2017. My breakfast room window, which is next to the fire escape, has been broken since the day I moved into the apartment. The super tried to fix it over the 6 years that I've lived here; however, it remained broken and dangerous. Fortunately, Altin and Egli, who are employed by A&J, came today and fixed my window. They even went throughout the apartment, checking all of the other windows to make sure there were no other issues. Altin and Egli were kind, respectful, professional and efficient. Their boss, Reggie, who owns A&J called to check to make sure I was satisfied. A&J Window Repair is EXCELLENT. A must for anyone who has window repair issues. Dr. Ramona Brockett

I GAVE THEM MULTIPLE CHANCES. BIG MISTAKE…read more I normally give small businesses a lot of grace. In this case, I gave far too much. **5/9/26: UPDATE - SEE SCREENSHOT OF ILONA GUMENYUK'S 5/8/26 EMAIL CONFIRMING REGGIE ARRIVING TO DISTRIBUTE REFUNDS AND REPLACE MY SCREENS -- NONE OF WHICH HAPPENED. AND NOT A WORD FROM ANYONE.** I hired Reggie Villa / A&J Window and Glass to create custom window screens and a balcony screen solution for my apartment. Based on my recommendation, two neighbors also hired him and paid deposits as well. What followed was weeks of missed appointments, repeated promises to "check with the factory and call me back within the hour," long stretches of no communication, repeated promises that things would be ready "next week," and eventually requests for refunds that never materialized. As delays continued, Ilona Gumenyuk repeatedly communicated on the company's behalf regarding scheduling, refunds, and assurances that replacement materials and payments were forthcoming. When Reggie finally arrived to install my window screens, he showed up hours late with screens that were several inches too short and did not fit properly (see photo). Instead of acknowledging the issue, he attempted to explain the large visible gaps as intentional. One screen had to literally be hammered into place. Even after this, I still allowed myself to believe repeated assurances that properly fitted replacement screens and refunds were finally coming. They weren't. Since then, the two neighbors I referred have filed complaints with the Office of the New York State Attorney General Consumer Frauds Bureau, the Better Business Bureau, and local law enforcement. It is also worth noting that the company's Google Business Profile now appears as "Permanently Closed," despite the company continuing to communicate with customers and schedule supposed future work. As a result, customers can no longer post new Google reviews. I strongly encourage anyone considering this company to read the prior detailed negative reviews carefully. I wish I had.

United Storefronts & Glass

United Storefronts & Glass

(4 reviews)

Sunset Park

I've been shopping around for a wall mirror 6ft x 10ft. and finally I received a fair estimate…read more Manny came to my house to measure the wall and gave an estimate over the phone within the next hour. When I was ready to have the mirror up after 2 weeks. Manny went right to work. I saying I paid him a deposit yesterday and he came with his crew of 3 today. It took roughly 2 hours to complete. -I can't say that the finish product is superb and flawless but it'll do. -And I can't necessarily blame them for causing me to do a thorough cleanup after they're finished. I had to vacuum, sweep, mop, and wipe down their foot prints all over. That's why he Manny is getting 4 of 5 stars. It may be because I've had some contractors use extreme care in cleanliness and deliver near perfect jobs. So in comparison to those folks, Manny gets 4 stars. But price wise for this wall mirror and the urgency to finish this job, 5 stars!

Prepare to be yelled at if they screw up. They ordered a tempered glass shelf for me. When I got…read moreit to the client site (15 minutes away), I found a deep scratch clearly made by an errant glass-cutting tool. When I brought it back, Manny started YELLING at me that I had done something. He told me he was an honest man and would never let it leave the shop like that. Hey...Mr. Perfect. .. how about you DIDN'T NOTICE IT. I haven't been yelled at since I was 12. This guy is a bad businessman. I am only sorry I gave recommended so many of my fellow contractors his way. I'll be spreading the word now. Good luck, Manny. Fool.

Alex Glass & Mirrors - glassandmirrors - Updated October 2026

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