Upon stepping foot into this location there's a sense of peace and tranquility. It must also be because of their huge Himalayan salt lamp that covers wall to wall. Previously I was signed up for the elite membership and would go about 4 times a month. This was sufficient for my weekly massage needs following my intense muscular workouts. The staff here is truly phenomenal and everything is immaculate. Most recently they added kombucha on tap. That to me was enough to have me visiting sometimes numerous times per week. Personally, I like to mix my kombuchas for a personalized flavor. My favorite was the Health Ade mixed with the synergy. Customer Service: 5.0 Stars. Welcoming & Positive Vibes: 5.0 Stars. Cleanliness: 5.0 Stars. Immaculate! Parking: 2.5 Stars. It's a very busy parking lot with limited spaces. read more

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Pricing was misleading. While the massage was excellent, the staff was disorganized regarding costs. I only booked because of a documented price, yet I was charged more after the service and on my birthday. Handling a price hike after the fact is unprofessional and poor form. As I told the front desk, I confirmed based on the agreed total, not a surprise increase. This is the best way to lose business; Serenity Zen just lost a long-time customer. WARNING: Quadruple-check the total cost beforehand so you aren't blindsided. What a shame. read more

Serenity Zen | Massage SPA - Quoted & confirmed "before" photo. + Photo with "after" surprise increase. - Massage Near Me - Diamond Bar, California

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Very clean. Lots of different options. I walked out feeling like I was floating instead of walk. Will definitely be back

I had a great experience here from start to finish. The staff was welcoming and professional, and the space was clean, relaxing, and well maintained. I left feeling refreshed, relaxed, and with noticeably less tension. The entire experience exceeded my expectations, and I appreciated the attention to detail and excellent customer service. I'll definitely be coming back and would recommend this place to anyone looking for a quality massage. read more

Serenity Zen | Massage SPA - outside - Massage Near Me - Diamond Bar, California

Perfect place and well priced massage! Came in knowing what I wanted and every time they delivered! Recommend it! read more

I don't live in Diamond Bar anymore, but anytime I'm in town I make it a point to make a visit here. I love the aesthetics of the place and the convenient location. I always get a detox foot massage and an upper body massage. The price is doable and the staff is always very kind. I had gone this last time with my significant other and we were able to be in the same room. It was very nice. They even offered earplugs, which was nice to disconnect from everything going on around us. I will be back next time. I'm in town. My suggestion is maybe have certain deals here and there. I have a lot of family members in town and I am sure a weekday discount would be amazing! read more

very accommodating for service. I enjoy coming here for a masage whenever I am in town

My absolute go-to for massages in the sgv! As someone who gets massages about once a month, I've found Serenity Zen to be the most consistent and reliable when it comes to delivering quality massages. We've been to both locations and are loyal to the chain. read more

My cousin treated me to this spa for my birthday and I got an AMAZING treatment from the masseuse. My knots were painful but she really took the time to loosen them up, and I appreciated that. The receptionist was also very sweet! Now it's my turn to return the birthday gift to my cousin and we're already planning to come back next month. We can't wait to come back. read more

I was looking for things to do to bypass some time until my next event. I saw this location near me and walked in. I asked if walk-ins were acceptable and they said yes. I was looking for a 90 minute, but none were available for the time I am seeking for. The front told me they have an hour available but not for another hour. I asked if it was possible to do a combination and they said yes. I had about 45 minutes until my time was available and asked if it was alright to wait inside due to the scorching heat of Socal, wasn't an issue. As I'm scrolling through their yelp page, I noticed there is a mother's day special going. I asked if that was the package she signed me up for. If it wasn't, I asked if I can have that package for the same time duration I was scheduled for. She updated my package and was able to do the switch right there. Customer service as I am waiting is great! read more

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I had a wonderful experience here! I added cupping and CBD oil to my massage and it was perfect. From the moment I walked in, the atmosphere felt calm, clean, and welcoming. My therapist took the time to ask about my concerns and explain each step, which made me feel so comfortable and cared for. The massage itself was amazing -- just the right amount of pressure, and the cupping worked wonders on my tight shoulders and upper back. The CBD oil added such a soothing touch; I left feeling relaxed, rejuvenated, and genuinely lighter. You can tell the staff here really know what they're doing and take pride in their service. If you're looking for a place that blends skill, professionalism, and relaxation, this is it. I can't wait to come back! read more

My experience at this place was great. They take walk ins and I only had to wait about 20 min. My masseuse was really nice and when the strokes were a little too hard (I recently had a leg injury) she was able to accommodate. Lots of parking available and the space is clean and calming. Would definitely go again! read more

I went here for a prenatal 60 minute massage at 33 weeks pregnant (they do not allow past 36weeks) and it was absolutely perfect and amazing in every way. I loved the quietness and calm atmosphere. I was able to be fully comfortable the entire massage time with extra pillows and in certain positions. I highly recommend this place and I'll definitely be coming back postpartum! thank you for an amazing experience here read more

Love the vibes and omg you have to use the toilet! Serene environment, staff is always friendly. I have even gifted my mom a massage here! read more

My wife and I went the week after our wedding for some much needed R&R last month. I originally was going to do the stepping massage but for us to be in the same room I opted for the knee one instead. It was intense and occasionally hard to breath in certain areas but it was ultimately a total godsend in my very tight shoulders and hips/lower back. MUCH needed. My wife did a normal foot and body massage and she said she felt super relaxed. We left feeling blissed out and look forward to future visits! Thank you :) read more

Linda is the best at her craft! I leave every time floating on a cloud of relaxation. The whole vibe is serene. They have great membership benefits too. read more

Ive been there every month for 4 months now and I highly recommend! Specially if you have a particular area that you need help with. 10/10

Came here in pain from driving too much left healed. Thank you for your great service

It was amazing!! From the moment we walked in. The check in and friendly smile. It was easy and they got to us right away. It was our first time doing couple massages and we were a bit scared and uncomfortable before getting there but everyone made is feel welcome!!! Definately will go back!!! read more

Serenity Zen is an amazing spot for massages! First of all, the staff is amazing! I was recommended this spot for a friend so I called, and the person who answered was so sweet and gracious in explaining the packages and extra offerings (forgot her name but great person)! During the massage itself, they made sure to ask what was comfortable in terms of pressure and what my target areas were. Secondly, the massage itself! I did a 60 full body massage minute with the hot stones. I asked for extra attention on my back since the school semester left me like a shrimp posture-wise from continuous computer use. The hot stones felt a tad hot at first but DUH they're HOT stones. But it was so worth it because my muscles immediately felt better. And I forgot who exactly did my massage but she went ALL IN on my back and shoulders !!! Genuinely walked out refreshed. Please give this spot a try, you won't regret it! read more

Serenity Zen | Massage SPA - Massage Near Me - Diamond Bar, California

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I have monthly membership for massage and they have the best massage therapist. They are able to loosen the tension on my back and neck.

Serenity is always a lovely, relaxing experience. The 1 hr full body massage is my go-to and leaves me fully refreshed. Cannot recommend enough! read more

I was in desperate need of a massage...due to stress and just living life...and have been looking for a good reliable place because I've been disappointed with the ones closer to me. I chanced upon Serenity Zen on Yelp and was able to make an appointment through Fresha.i had to reschedule which was also a breeze through the online booking system. Checkin was easy breezy, didn't do the e hard upsell but did inform me about what was available. Added the hot stone and essential oils and was shown to my room. There are actually lockers in front with the key bracelet thing but the room had plenty of space to store my personal stuff. Nice quiet ambiance. My therapist was very good, asked about pressure and I was so relaxed I think I knocked out for a few minutes. Service - from the front desk to the therapist to getting on my way, it was an great experience. Parking - located btwn Crunch and Walmart on DB Blvd, it's easy to find and at 10am parking was easy. Not sure how it gets during rush, but I can imagine you'd be getting some steps in if you scheduled around that time. Open 7 days a week which is awesome. I'm def coming again...esp since I bought a package of massages haha. read more

I enjoy the true serenity of the full body massage experience. The front dest staff is always very welcoming each time i have an appointment. The price is within the range of other places, however I keep coming back here for the entire experience. read more

As a member for over 4 years, it is truly life changing. My stress levels have dropped because of their array of relaxation options. I would recommend being a member to anyone... read more

I've been coming to serenity Zen for couple of years now and always love getting massages here. its always relaxing and always helps with my aches and pains ;) the place is clean. and have s nice ambiance and staffs are always nice. read more

I enjoy the attention from start to finish. they greet you and ask you what your focus of the visit will be, they guide you through their options. the experience is great and so are their options. read more

Mia is amazing! She really listens to all of your concerns and makes sure to target every area you mention during your consultation. She takes her time and makes you feel comfortable throughout the entire appointment. The staff is also incredibly friendly, welcoming, and professional, which makes the whole experience even better. Everyone creates such a relaxing and positive environment. I highly recommend Mia if you're looking for someone who truly cares about her clients and delivers great results! read more

Nice, quaint and clean massage parlor. I was able to book same day which was great. I had Mandy and she was wonderful. I will be returning again! read more

My girlfriend and I wanted to treat ourselves for a long, overdue massage. I had remembered bookmarking Serenity Zen years ago and happened to be near their Diamond Bar location becauWe called that day and was luckily able to schedule a 30-min Foot + 45-min Body package. The rooms were really clean yet soothing. Loved the perfect ambient lighting from the himalayan salt walls. Linda and Tina were very attentive and provided the perfect amount of pressure / relaxation that we needed. They were SO sweet! After our treatments, we were offered tea or water which was really thoughtful especially after all the detoxifying from the lymphatic massage techniques. I appreciate their convenient booking services along with memberships to provide discounts. We will definitely be coming back. read more

Serenity Zen | Massage SPA - Massage rooms are beautifully lit, clean & felt really spacious too! - Massage Near Me - Diamond Bar, California

Been coming here for years. Never once have I had a bad experience. They have great customer service and a great rewards system

Very relaxing. I like the fact that no "extra" services are offered. The massage therapist was very professional. The location is clean, quiet, and very nice. read more

Top notch service every visit I've gone, you can't go wrong at Serenity Zen in Diamond Bar location.

Loved it- perfect pressure and the therapist checked periodically - quiet, clean and restful facility

We just enjoy going there, it's so relaxing! People and Staff are so friendly.Great place to go. read more

They did not massage for the full hour. Next time set your own timer when you go get a massage here. I requested for an hour massage, but I got maybe a little over 45 minutes, and got charged for the full hour. She told me that the actual massage was actually only 55 minutes. Then, I showed her my watch at the time I'm expressing the confusion, it was exactly the same time she let me in and I've been talking to her at least for a couple of minutes. Then, she offered me free add-ons for next time, which I declined. Massage was really good though and it has many other positive factors.... But, just the fact that either they cheat off the massage time or refuse to fix their mistake kinda turned me off from wanting to go back nor recomend this place. The difference between 45 to 60 min is $10, but this whole thing just doesn't sit right with me. read more

One of my favorite places to get a massage! The ladies are very nice and accommodating to how much pressure you want in your massage. I even recommended this place to my parents. Foot massages are the best! read more

Ive came here about 3 times! Every time had such an amazing experience. Def recommend! Make sure to sign up for rewards! They send you free rewards to your phone once in a while. read more

This review is only for their marketing messages, which admittedly are quite good! However, when I get a marketing message/text that says "One Saturday hour, $59 - foot, body, or combo," I expect that means $59 for foot, body, or combo. I booked and when I went to the appointment, I was informed that my body massage would actually be $69 because the code in text was for $31 off, NOT for a $59 massage as was stated in the text. This was clearly misleading but nobody would talk to me or acknowledge the intentional misleading messaging... management, your services are great but this is incredibly misleading messaging and not how you inspire trust with your customers! I read and reread the messages and there was NO mention of the $31 discount, only multiple mentions for "$59 - foot, body, or combo," when that simply was not the case. Make it make sense. read more

Checked in few weeks ago. The massage lady don't know how to massage. She only use her elbow to give pressure, when I ask her to use her finger to massage she's not happy with that. From my past 10 years massage experience, she's not professional and don't know how to use finger to give pressure which will hurt her finger. A professional therapist won't have finger pain for giving pressure. I will not coming to this one again. the front desk lady is nice and polite, but the massage therapist's skill is awful. read more