Wow! Haven't been here in a few years and since the new management, the place is a complete 180! Customer service is great. From my observations everyone looked really happy and relaxed with their services. My person for my manicure and pedicure was so meticulous. I was surprised to be receiving such exceptional services around the area as it can be hard to find with decent prices. They also offer snacks and drinks. The atmosphere is clean. Even the bathroom is relaxing! I won't spill the surprise and instead let you find it for yourself. Really enjoyed going back here under the new management. It was a nice surprise and not disappointing. read more

Serenity Nail and Day Spa - Gel manicure - Nail Salons Near Me - Chesapeake, Virginia

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Got the hot stone pedi and it sucked! My tech rushed thru the entire visit 20 second stone massage 10 seconds of scrub the massage oil was a combo of lotion, towel wrap then the wax. She kept looking at menu card to see what else she needed to speed thru. For 60 bucks not worth it! read more

Came here based on neighbor recommendations. Brought my daughter (10) for her first mani/pedi. Was not super impressed. First, the woman who did my daughter's nails had no personality and seemed miserable and unsmiling. My daughter was a little apprehensive of the whole thing and so every time my daughter had an issue, the tech would come to me, but in like, an exasperated way. Didn't even try to reassure my daughter or make it seem fun. Seemed to not know how to work with kids to make it enjoyable for them. As for myself, the tech was fine. I paid for a basic manicure (no gel since I wanted to see how they were), and the next level pedicure. They were just OK but not a lot spent on foot and calf or hand massages. Overall for both of us, it was about $135. I think that was with tip. Kid's mani and pedi were $20 each, my "fancy" pedicure was $48 I think, and manicure was $35? Now, I'm from NYC , and when you give a tip, they give you a nice back massage at the chair for like 5 minutes. Not here, so I was disappointed. Prices are cheaper in NYC as well. I was not a fan of the line of polishes they carry. I like Essie or OPI polishes and they were not available. Just some name I've never heard of. I like subtle, natural, nude/natural colors, and the closest I could find turned out to look like pastel dry erase chalk. Fine for brighter colors for pedi, but not the look I wanted for mani. Honestly, I could've saved a ton of money and just given my daughter her mani/pedi at home, but wanted her to have a good experience. She didn't have a great experience and probably won't go with me again. I'll be trying other nail salons. This just didn't cut it. read more

Absolutely not. It was to my understanding that cheese graters werent allowed and they surely did pull one out. It was rinsed in the water my feet was in and then the plastic brush that was used to brush my toe nails was used to scrub it off. Both items were hung back on the side of the cart. Nothing was in sterile bags except for the pumice stone used to scrub the bottom of my feet. I really hope the nippers and clippers were clean because they were just lying on the top of the cart. The toe separators looked used. They were already wide and spread apart not stuck together like a new pair would be. There weren't even any new ones on the cart just these two separators loose. Then when my nails were painted the separators were thrown back on the cart. He did a good job on my nails but it didn't feel clean he could go a far way if he was given better tools read more

Wonderful job and service! Very relaxing and inviting! Great place for mani and pedi's. read more

Serenity Nail and Day Spa - Bear nail art - Nail Salons Near Me - Chesapeake, Virginia

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Absolutely love them. I've never been disappointed coming here. Everyone is so amazing. It took me a while to write a review, but I'm very happy to say the same thing every time. Thank you! read more

Amazing and kind staff, Quick service, complimentary drinks, and a quiet and relaxing atmosphere. I 100% recommend! read more

Serenity Nail and Day Spa - Nail Salons Near Me - Chesapeake, Virginia

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Responding to Dan.....I'm reviewing the right salon which is next door to crumble cookie and the hotdog spot. It occurred Feb 10th vice the 11th because i remember talking to the guy the Lunar New Year! read more

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They were all very polite here and the atmosphere was great. Everything felt very calm. I had Sophia do my nails and she did a really great job and she was so nice!! I would definitely come back. read more

Danny, Jessie and the staff at Serenity are amazing! So friendly and attentive to each and every client that walks in the door. We've been coming for about three months now for acrylic nails and a pedicure here and there, and will continue to return. They offer drinks and snacks, and ensure all of their clients are receiving the best service. read more

The service was very good! They offered me snacks & a drink as well. Cici did a great job shaping my nails read more

Serenity Nail and Day Spa - Nail Salons Near Me - Chesapeake, Virginia

I LOVE THIS PLACE. My nail tech Celine is the best. And always delivers. 10/10 they are so friendly and professional.

I won't be returning after my visit today. I have been here many times and the staff has always been nice. My usual nail tech has moved away and for the last two visits (a fill prior and full set w/gel today) was with Selina. The last visit she gave me a hard time about the nail polish I chose asking me to pick another because she felt that color wad too transparent. Two things, first I've use colors from that book numerous times at this salon and others with no issue ( which I told her). Second, it's the customer's choice...figure it out, maybe 3 coats instead of 2. Today I intentionally chose a different tech only to be placed with Selina again because the tech I scheduled with only does pedicures. Selina proceeded to tell me why did I schedule with that tech she only does pedicures. Seems like a booking issue to me. Serenity's booking site asks what service you want then has you choose a tech for date and time. How would someone know that? Whatever...I start my full set with Selina. Super easy request almond shape that sharp around the tip not rounded (like oval). She proceed to cut the tips like a triangle (literally) after I showed her the picture of exactly what I wanted. I stopped her right there and told her it was ugly and it needed to be fixed. It was fixed but she seemed irritated and proceeded to tell me "well you wanted sharp." I said, I showed you a picture of exactly I wanted. After all was done I go up to pay for services and she charges me $60 for the full set. I know it's advertised as $50+ but I literally asked for a simple full set. There's not even polish color on it just a clear gel coat. She tells me it's because of my length and shaping. Y'all when you get a full set don't they have to cut down the tip and shape it? I could understand if I asked for long nails with crazy artwork and design but for what I got wouldn't that be part of the service as they do ask you what shape you want? Btw, she did this to me last time and charged me $5.00 more when I asked her to shape my nails down a bit shorter since it grew by that much. Hmm don't they file to shape it when you get them filled? I am happy to pay and tip for service especially if I am treated well and get what I ask for or how about be just be transparent and let your customer know ahead of time. I just felt with her that I was nickel and dimed for what most places include as part of the service. No other nail tech there or in many of the other places I've been have changed me the way she has and I found that to be very unscrupulous business practice. Again, not about the money but the principal. The final straw was that she had the audacity to tell me she didn't charge me the bit of acrylic she had to place on the triangle nails to fix the shape. Uhh yeah you needed to fix it, it was not acceptable. Never again and that is too bad because my pedicure with Joseph was excellent. read more

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This is the most relaxing and beautiful spa. The staff are always welcoming. Bonnie is my favorite. She does such a beautiful job on my nails. She's very creative with nail designs that compliment seasons and special occasions. Bonnie takes such pride in making her clients look beautiful. read more

Serenity Nail and Day Spa - May the 4th be with you nails! - Nail Salons Near Me - Chesapeake, Virginia

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Celina did a wonderful job on my nails! Salon was clean and nice! Appointment was on time and pleasant staff! I would come back to this salon! read more

Used the online scheduler. Boy is that a nice feature. I scheduled it less than 12 hours before I wanted the appointment. Showed up a little early and had about a 5 minute wait. Seated for the pedicure. Asked what drink (water/soda) I wanted?!?!? WOW, that's a thing? Ok... the person who did mine was very very gentle (that is not a complaint). All the product was brought out on its own plate and the implements are sterilized in a sterilization bag that is opened in front of you. The files, scrubber and sanding block are all mini and for you only. Now, this is not a cheap place by any means, but with the service I received and the products used not having a bunch of hands in it (open containers) I feel that it was worth it. And, while I was there there was a walk in for a pedi. They were seated right away even without an appointment. There was 11 technicians there that day. My only... and it's a small only thought is that I do miss the foot massage. Very happy and will be back again. read more

This salon is so professional. The ease of making an appointment online was great. Walk in, greeted immediately. I had Hong for a pedicure and manicure. Massage chair is soo nice. She was gentle and amazing. Price was so reasonable! I will be back again and again! read more

Everyone was friendly and the place was clean! Lots of pedicure chairs! Looking forward to coming back.

I stopped going here before covid because it seemed to always have a wait and the last tech who I didn't recognize was sub par. I received a gift cert from here and went today. Stephen was super great, kept checking in to make sure I was comfortable and did a great job. The place is totally redone and beautiful. Was offered a drink and the staff seemed genuinely appreciative of my business. I highly recommend. Make sure to use restroom for a pleasant surprise. read more

Great service. Friendly, clean, and fast, and good quality. Found our salon. Make an appointment if you remember, but you can still usually get in as they are fully staffed. read more

I was looking for a new nail salon after the one I had been going to for awhile had disappointed me for the last time. I found Serenity and thought I'd give them a try. They did not disappoint!! From the moment I walked in I was impressed. They greeted me cordially and almost immediately escorted me to a massage chair for my requested pedicure. They offered complimentary beverages and were quick and happy to serve them to me. The atmosphere was relaxing, and my nail tech Chandra went out of her way to make sure I was comfortable and enjoying my service (pedicure). Now it had been awhile since my last pedi and my feet were a WRECK!! By the time Chandra was done with me I looked as though I could have been a foot model!! The polish was a perfect color and not watered down to hell like some places. The pedicure I chose included a nice leg massage and a paraffin wax treatment, both executed in a lovely manner. I definitely left happier than when I walked in. Prices were very reasonable for the quality of services rendered. I'll definitely be back!! Can't say enough nice things about this place. All of the employees really seemed to enjoy their clients and were very nice. I highly recommend!!!! read more

My nail tech did amazing! I really enjoyed my first time experience at Serenity Nail & Day Spa and will return soon! Nail polish number: 318 read more

Serenity Nail and Day Spa - Nail Salons Near Me - Chesapeake, Virginia

Great people, great selection of colors, and a beautiful relaxing environment.

It is rare to find a person that continues to treat their business and talent as an art- consistently giving time to detail. Fifteen years ago Minh had an idea to cut my hair to the style of my new wig, so that when my hair fell out from chemo, it would feel lest drastic. Many blessings Minh to you, your business and family. read more

Fantastic salon! Terrific service in a new clean salon! High quality nail techs and my go-to place for a pedicure. Treat yourself to this experience. read more

Sue and Kim have always done a great job ! Minh just did our hair for first time and love it! read more

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I was very unhappy with my service here and unfortunately will not be returning. Called a day ahead to schedule five services and was only booked for three. When I clarified the mistake the day of, I was told I had to come back later in the day to get my unfinished services done. The dip I got was weak and ended up breaking apart less than a week later. She did not put enough layers on and the color didn't even cover my full nail. Didn't offer newer services like sugaring. There was one person who pushed back her other services to help me out because she felt bad for all the mistakes but again, the end result wasn't what was asked for. I visit this area quite often and was looking for a go to place but I will have to continue my search for all our beauty needs. read more

I have gotten my nails done here previously by a great girl a few years ago. However, the past time I went I got tips and dip powder on my nails. 4 nails have broken over less than ONE week, the first nail broke after 1 day. They say that they are supposed to last around 3 weeks? One of my cuticles was also cut and bled twice after leaving the salon. Definitely not worth $45 and unfortunately will not be going back. read more

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Tyna took me with super dry heels and a broken thumb nail. She fixed my thumb nail and did an awesome massage on my hands and feet even though I couldn't get a spa mani/pedi today. She also suggested the best colors! Love it. Everyone is super nice here! read more

Serenity Nail and Day Spa - Nail Salons Near Me - Chesapeake, Virginia

Kim is the best nail tech. She fixed all the mistakes from another tech. My daughter and I will always come back and use her. Minh is also the best for hair. I won't go anywhere else for either. They are the best of the best. read more

I've been coming here since 2017 I have always experience really great service. Very clean and friendly staff. One stop shop for self care.

I decided to try this salon out because we moved less than a year ago and I have yet to find a great nail salon. My 11 year old daughter was getting a mani/pedi and I was getting a mani. My daughter and I both picked out "Cat's Eye" gel polish. Of course, they charge more for it. I said ok. My daughter went with one woman and I went with another. The woman I had was very nice, but as soon as she started to work on my cuticles, she made me bleed. She did this to two nails. She felt really bad, but I have never had this problem elsewhere, so I don't know if she was too rough or what. (In the photo you can see the blood on my ring finger as well as the dried skin still on my fingers.) After that, she filed my nails. They reuse their files, I could see how worn down it was, so that was kind of gross. After she filed my nails, she wrapped a hot towel around them for a few minutes. She then polished them and that was it. No lotion, no hand massage, done. The other woman finished up with my daughter. I went to pay and they charged me $85 for my 11 year old's mani/pedi! Mine was $40! I don't know why they charge so much for magnetic polish. It takes them 2 extra seconds! When I got in the car, I looked at my daughter's nails and it was a crap job. Her toes look like they were one coat and she didn't get the edges on some of them. Her fingers look like she did them herself...some of the polish was on the skin on the sides of her nails. So while the people were very nice, I am highly disappointed with the quality and the price. We will not be going back. read more

Serenity Nail and Day Spa - Blood on ring finger, dried skin left behind, tenderness. - Nail Salons Near Me - Chesapeake, Virginia

OMG came here for root color and he kept touching my hair like he didn't know what to do with it I asked if we could get going and after he 'slapped' the color with no specific method on my hair he said under the dryer, I said that would make it permanent? He said yes I put permanent on ur hair I said I asked for a semi???!! He then said it ok I professional, he said the color would fade I said no it won't, I know my hair! I said it would grow out with a line he said ok I wash it out and you leave! Omg 45 mins to get here for an appt I needed for work the next day unreal! I should've known it was crap as soon as I walked in its picture is deceiving online it's a Asian nail salon with 3 chairs for hair do not go for hair! Awful outcome stained face etc read more

Excellent service. Sweet, attentive, gentle and clean. Everthing I look for in a pedicure. Took extra care on my elderly mother. Will definately make this mh go to place for pedicures. read more

I was a little skeptical coming here for the first time today because of the recent reviews. However, all the reviews are complete opposite of my experience today. For a walk in, I did not have to wait very long. The staff was very friendly. The atmosphere is nice and comfortable. Annette did my regular pedicure ($25) and she did a fantastic job. She was beyond great. She really took care of my feet and had great techniques. She did natural different techniques I've never seen done before. Highly recommend this place and Annette. Every customer that walked in was happy with their services. Some were regulars as well. The staff is very positive and listens to their customers as I observed and experienced. Can't wait to go back. Great price for the services provided. Well worth it :) read more

Actually wish I could give them negative stars! Had a full set of nails done and it was horrible! The worst I've ever had. I went back the next day and asked to have them fixed by another technician. She did what appeared to be an ok job at best. I didn't realize until after I left that the polish was cracking at the tips. I was heading out of town and had no time to have them fixed. Within 48 hours the gel polish was peeling off of several nails. I did not use any unusual products or soaps on my hands that could have caused this. I've had full sets done many times over the years and have never had an experience like this. I will never return. read more

What a wonderful experience! The ambience, environment and music were so calming that I almost fell asleep. If you get a pedicure, ask for Tina. She gives an amazing leg and foot massage and my nails look great. I also did not experience any foot shaming, which I have experienced at other salons. I will be back! read more

I've been coming here for years (since 2007) and Minh does an excellent job on my hair every time! I love the way he cuts hair, I don't ever go anywhere else! His coloring is great and he's very patient. Never rushes me out of the chair. The shop is very clean, nice atmosphere, all their tools are sanitized between each use. Definitely recommend serenity for all your beauty needs. read more

Great first time pedicure and the people were very friendly definitely didnt wanna get outta the chair

I can't speak for the mani pedis, but Minh is the ONLY person I'd ever let touch my hair. I've been going to him for years now and he does an amazing job each time. He is very good at what he does and knows a lot about hair cutting and coloring so I trust him wholeheartedly. Nice man and very happy and friendly staff. read more