Honestly, this is one of the worst experiences I've ever had at a nail salon. My 13 year-old daughter and I went early afternoon on a Tuesday to have some mom and daughter time. There was little communication and even though I showed the male tech a picture of what I desired, which was a Very simple medium length oval shaped nail with dark maroon polish and a matte top coat this is what I ended up with. That night I went home, took a shower and as you can see in the photos, most of my polish on my toes was bumpy smudged or coming off and my nails.... I don't even know how to explain it. They were mis shaped and jagged and uneven. The top came off once at the salon and they "repainted" them, and the female tech who repainted them basically blamed me for the way my nails looked saying that I chose a sheer polish with a mat topcoat, which doesn't go together. The polish was not at all sheer, ...but anyway like I said after I showered all the color was gone, and this is what I end up with not to mention the fact that you're not gonna believe that for two pedicures and two full sets, I paid almost $415 dollars . The older male tech that did my nails was on his phone throughout my pedicure and manicure. He did no nail trimming or maintenance of my cuticles on my toes or fingers whatsoever even though I paid for the most expensive pedicure ... which was literally a joke. They had some steam machine that kept breaking and looked dirty and moldy the only thing " special" about the pedicure were some warm towels. They wrapped my legs in, which is pretty basic . Also, we were there for almost 3 hours and we were the only two people in the salon. My daughter's nails turned out beautiful. She had a lovely tech that took their time and did amazing designs exactly what she had wanted so when it came time to pay, I even tipped $50, but I think I was in shock of how much money I actually spent to get my nails and toes done by what look like a three-year-old learning how finger paint . I typically am not one to complain. I understand that sometimes you don't get what you request, but this was borderline criminal charging us what they did for the services rendered. I think I'm going to revisit the salon and speak to the owner or manager or whoever will talk to me but honestly, I don't want to get my nails and toes done there again I would like a refund for my services. And yes, I'm upset at myself that I didn't say anything at the time, but the whole experience was not relaxing. It was down right stressful and disappointing
so by the time they were done, I just wanted to leave. read more