My Mom stopped in and asked Jeff Serene for help replacing the batteries on her mobility scooter, because she couldn't open the battery case. Jeff went above and beyond, removing the casing, and installing the batteries (that she had bought elsewhere). He even recycled the old batteries. Excellent service for someone who wasn't even a client. She would highly recommend them for anyone looking for a company that cares about customer service. read more

Maybe he should do his homework on mobility scooters. He said my scooter was not a mobility scooter yet when I flew TSA identified it as one

The owner, Jeff, is thoroughly familiar with his business. He's knowledgeable about what's available, the history of the companies that make such products, and is highly capable of fixing the intricate details of the equipment he sells and repairs. Jeff is reliable, professional, and has been in this business for a long time, taking it over from his father. I found him to be friendly and honest, and his advice on scooter lifts has been unmatched in my experience with other accessibility outlets. Jeff is one of those guys who is highly knowledgeable about all aspects of his business and will not steer you wrong! read more

I chose to visit, Serene Mobility based on the positive 5 star Yelp rating. I was not disappointed. I met with Jeff, the owner. I am in the market to buy a newer car. I wanted to see what SUV would meet the clearance to add an interior lift before I buy a SUV. Jeff spent a great deal of time, with me to research what SUV's that would meet the specifications to install a motorized interior lift. He saved me from making a big mistake. I had my heart set on buying a SUV. He was knowledgeable and with his expertise, he let me know I could not buy a newer SUV, because, the SUV's don't have the interior clearance to accommodate an interior lift. With his superior knowledge base, he suggested that I would need to buy a Honda Odyssey, a Toyota Sienna, or a Chrysler Pacifica. He was professional and answered all of my questions. He did not rush me in and out. I would highly recommend, that if you have any needs for mobility scooters, lifts etc, make your choice, Serene Mobility. You won't be disappointed. read more

I have been a customer for many years and have always been very happy with the service. Jeff is one of the very best people to work with in the disability community. He knows his business and offers good and reliable advice. He is not only a true professional, but he is in this business because he thrives on helping his customers. He really cares for people in need. It's in his blood. He is a very honest man who is willing to go above and beyond the usual. You will not regret working with Jeff! read more

I did a lot of research before purchasing my mobility chair. Visited a couple stores to actually SEE what I might be interested in and not happy with the sales people. Serene mobility actually took the time to ask what I was interested in and what it would be used for and by whom. We selected a chair that my husband would push. had locks added so I could also lock as well as his locks on the handles. He explained the construction of different types so we could decide what we thought. We are happy with the item we purchased and the time the owner took with us,I highly recommend this place. You won't be disappointed read more

We found Serene Mobility & Lifts online and could not be happier with the entire experience. 91 year old father-in-law came to town for a three-week visit. By having a nice wheelchair (even though he never used it), our options for taking him places were without limitation. If you have a family member or friend in need of anything related to mobility--whether long term or just a visit, Jeff and his team are knowledgeable, professional and most concerned with fulfilling your needs. They're also very cost effective. We had a great experience with this locally owned company and most definitely will be doing business with them in the future. read more

Jeff was amazing to work with. He was compassionate to my scatter-brained calls (there were several and never once did he seem upset with me, a trait rarely seen in most retail venues) and was able to find my grandfather a great chair to come home to from the hospital. I was able to get delivery set up and he went through all of the options with me over the phone, even directing me to the site so I could have visuals since I was not able to go into the store. I will certainly be recommending him to anyone that I know who needs any of his products. read more

This place has been our saving grace! Jeff is so helpful, friendly and knows what he is doing! We have purchased 2 motorized scooters and a stair lift ( which he installs) We could not be happier with the products, the service, the price and quality. It is very evident that Jeff takes "Pride" in his work! read more

Went there to buy a transport chair for my mother. We found one on the showroom floor and put it in my trunk. Quick sale, good price, friendly folks, good service and it doesn't get much better. Thank you Serene Mobility. read more

Visited here to pick up a scooter and the service was exemplary. Jeff showed us the ins and outs of our choice and he satisfied someone close to me. I'll recommend his services over and over again. read more