My Mom stopped in and asked Jeff Serene for help replacing the batteries on her mobility scooter,…read morebecause she couldn't open the battery case. Jeff went above and beyond, removing the casing, and installing the batteries (that she had bought elsewhere). He even recycled the old batteries. Excellent service for someone who wasn't even a client. She would highly recommend them for anyone looking for a company that cares about customer service.

Maybe he should do his homework on mobility scooters. He said my scooter was not a mobility scooter…read moreyet when I flew TSA identified it as one

Don't go here to buy moblity scooter I paid 2k cash and my…read moreexperience has not been good The scooter i bought has not worked correctly and I can't get them to fix it under my warranty. I keep getting the run around and that's when I can get someone to answer the phone Turn around and go somewhere else!!

ExI am home bound and not able to go into store to try out a new Jazzy Elite scooter as I have an…read moreolder model that is wearing out. A sales representative came to my home to assess what would best meet my needs . He said they would need to order a new Jazzy. Before it arrived, Laura called for payment. After I tried the new one out it did not fit my body. Footrest too low and arm rest not long enough. I looked at receipt and saw no refunds or exchanges which I wasn't told before ordered. Called the store to try to refund but they wouldn't accommodate. Poor communication Now I am stuck with a new $3000 chair I can't use.

If you need a mobility van, this is your go to dealer…read more I was overwhelmed with everything going on in my life and facing the need to get a vehicle that could transport my guy to doctors offices and to physical therapy. I knew nothing about mobility vans or what my options were. After doing a little online research, I placed a call to AZ Mobility and spoke with a man named Scott. He was so patient and asked me all the right questions to help me understand what it was that I wanted and needed. Scott was super sensitive to my anguish and fear of the unknown. He took a lot of time explaining everything and matched me to a very affordable option that fit my budget. He even explained things I hadn't thought of, like how to get another key fob on eBay and having the auto dealer reprogram it. I went home a lot less stressed and confident that I found a company and a salesman who actually cared about me being a happy customer. They provided me with all the straps and restraints necessary and after a few weeks, I went back and they gave me a shoulder restraint to help my guy feel safer. They installed everything and didn't charge me anything extra. What a miracle! Thank you AZ Mobility and Scott for being there for people like me and others in need.

I wouldn't go to the paint shop located at this location ! Danny's touch ups ! His work is NO GOOD…read morejust look at the photos on how he spray painted the head light lid !!

We went into SW Medical with the intention of buying a new wheelchair because the one we were using…read morewas over 5 years old and had many issues. The service manager said he thought we didn't need a new chair because he could fix all the issues we were dealing with and they could do it on the spot if we wanted to wait. We did and he was right! The old chair is now just as good as it ever was. A big thanks to everyone there who were all so kind to offer help.

Will call Monday with measurements to complete my order/process. A woman provided support…read more Pleasant, sincere. Knowledgeable. Neat. Organized, gave a heads up on fee. I trust this is going to be good bc she could have guessed and didn't. Wanted exact numbers and that it will take about a week to receive this specific order. Id definitely recommend this business.

Kristin Simmons in Phoenix was great to work with. She answered all my questions, set up the…read moreinitial contact and measuring etc. She got it installed for us 3 days later. GREAT Installers. My 91 year old MiL loves it ! Outstanding Job ! I talked to 2 other companies and they were rip offs.. poor customer contact.. 101 Mobility is Great

I had a Pride chair warranty problem, insisted they fix it, they did. Then the owner called and…read moretold me not to call them again. LOL, not a problem, why would I after this?

My husband brought my electric wheelchair here this a.m. it was broken and was expecting to have…read moreto buy a new one (my current one was $1600.00). The nice man, fixed it and it was $30.00. My husband said that the service was friendly, fast, and so reasonably priced. Thank you so much for fixing my chair.

The service is great and very personal. You aren't just a customer or a number. You are treated…read morelike family. The team goes above and beyond for their guests. They have a lot of inventory to choose from and are very knowledgeable.

These folks did a fine job. We appreciate that they kept on budget and schedule, too rare these…read moredays. The quality of work was the best we ever see. We have a great carpenter but not a team, he is not a bathroom specialist either. The new shower, bench, bars and shelves look great. Love the modern glass door with easy open feature and the dark shower floor. We'll be moving to a one story place in a couple of years and I know for a fact this shower will make my place sell faster. I also know Aqua will be the first ones in the new place to make my old husband a safe and beautiful place to shower.

We are so THRILLED with the work done! From start to finish everything went so smooth…read more Working with Derek for the quote and scheduling - satisfaction! The installers - Matt and Trevor were wonderful. Matt explained things as he went along, he was so kind and professional. Satisfaction! The timeline/ schedule was as promised and finished product is perfect!! Satisfaction! We called for one small adjustment and Frank came out the next day! Satisfaction! Really couldn't be more pleased! The pictures don't do it justice but I promise, the shower looks perfect and is fantastic!!