We've eaten at Serafina's in the UWS many times, we were in the Theatre District for a show and decided to try the Times Square location. We love the food, the wood fired pizza is great. The truffle fries were crispy and delicious. The restaurant was quiet in a good way, such a retreat from being near TS. My only complaint is that our waiter was the bartender, and he wasn't attentive at all. Every other waitstaff checked on us. And then we just sat there waiting for our bill, plates cleared no one else checked on us. Until the host could see that I was looking for our waiter he came over and offered help and brought me our bill to pay. I'm not sure why restaurants give the busy bartender a table. We were not seated In the bar at all but in the middle of the dining room. read more

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I came here for a work lunch event. The place itself is pretty spacious and definitely good for big groups. We got a huge table in the back and did not feel cramped at all even though our group was about ten people. The waiter was very attentive and constantly checked up on us. We ordered a bunch of dishes to share and try. -Fresh Calamari: This was really pretty good, very crispy. -Truffle Fries: This is probably my fault for order fries at an Italian restaurant but DO NOT RECOMMEND. They tasted like regular fries, did not really taste the truffle at all. -Prosciutto and Burrata: This was really yummy as well. -Pepperoni Pizza: This was alright - nothing special about it and definitely had better NY styled pizzas. -4 Stagioni: It might be because I'm not a fan of artichokes but I did not like this -The pastas were just alright - the flavors did not wow me and I feel like there are better Italian food options in New York. Overall - the place itself was just alright; I would definitely not be rushing to return here in the future. read more

I love this restaurant that's located inside The Time New York hotel. I really can't narrow down my favorite thing so I'll just give you the list of what I enjoyed the most. First off, the staff is so professional and delivered excellent service during all three of my visits. The restaurant is very clean and the food is delivered quickly at an appropriate temperature. The restaurant has a very calm vibe, good for both a quiet date night, or a fun night out for a large group of friends. I had a peaceful breakfast one morning and loved it. My favorite dinner items were the short rib pappardelle, along with their Di Sofia Caesar salad. Both were delicious choices. My favorite breakfast items were the lemon ricotta pancakes, and their herb omelette. Both had exceptional flavor. Their standard cup of coffee was also pretty good. Not sure why... but it hit the spot. I can't wait to return. read more

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Came here for the hotel breakfast. The food is not bad. The food came out quickly. It's pretty busy in the morning since the hotel gives breakfast vouchers for this restaurant. The lemon ricotta pancakes were less than desirable. read more

Serafina Times Square - Italian Near Me - New York, New York

Phenomenal dining service. Dined at this location three times for Breakfast, Lunch and Dinner. The staff will take their time to serve the guest. I will visit again. A pleasant experience. read more

Serafina Times Square - Breakfast Before My Scheduled Meeting. - Italian Near Me - New York, New York

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Delicious, quick meal before Book of Mormon! We had the fried calamari, lobster ravioli, and tartufo Nero pizza. All absolutely delicious, personal fave was the pizza! Thin sliced and soooo good. read more

Serafina Times Square - Lobster Ravioli Degli Innamorati Tartufo Nero - Italian Near Me - New York, New York

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Arrived about 5 minutes before our reservation - hostess took us to a table for two that abutted the pizza oven - it was so hot I had to ask to be relocated twice ... eventually we simply went to a high top in the bar area. The prices are typical for NYC - Times Square. The food was tasty, filling and good - but not as great as I was hoping! The "Al Dente" can frankly border on lazy or rushed by the cooks - and felt this was definitely the case here - they wanted to feed us and turn the table for the next guest. No feeling of being welcomed to sit and enjoy meal or atmosphere. Spinach & Ricotta ravioli. A shrimp limoncello bow tie pasta and bruschetta was our $125 meal. read more

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The Bianca pizza was so good I'm on the other side of the country now and I am dreaming about that stupid pizza!

Lovely service for our large party of 7 and delicious, large portions to enjoy with our group. The Serafina Chicken Salad is making me change how I do my own chop salads at home, it is SO GOOD. read more

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My sister and I had brunch prior to going to see a matinee. If you're going to see a show, the convenience is there. The vibe is fine. Service was fine. The waiters seemed busy. Most restaurants serve some sort of toast/ bread w/ this dish but they don't. It was fine. read more

Serafina Times Square - Their Fabulous Scrambled Eggs - Italian Near Me - New York, New York

Exceptional service and food in Time Square. Great ambiance in the restaurant with beautiful decor. read more

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good comfort food and casual dining. Many good menu choices. Good for families. Reasonable by Manhattan standards. Not quiet, but no problem hearing tablemates. read more

I mean you only go here if you in a rush next to a show. Service was fine. Was a slow night so staff kept walking up a lot asking how we are doing. Food was ok. I would argue the calamari and chicken were bought from Costco or something like that. It's fine inside. Cheap chairs that look like they're about to break. I mean it's just so blah. read more

It's right next to the O'Niell theater which makes this a great pre-dinner place before you watch the AMAZING BOOK OF MORMON musical but this is about serafina, not the musical. On Tuesday, we came around 5:30 and were seated immediately. I got the Spicy vodka penne which I asked to change the noodle to rigatoni and they were able to do so! It's not... very spicy LOL I have a pretty low spice tolerance but it was barely a TICKLE in my throat. Although, the sauce was great! So far, I've had TWO other spicy vodka sauces and this one was the best one I've had (I ate one at a nearby Italian restaurant and another at Parm). While spicy is not a word I'd use in this description, it definitely tasted amazing! My sister got the lobster ravioli and hers was also very delicious! Her lobster was tasty and the sauce, while was the same color as mine, had a slightly different taste but was delicious in its own right. For dessert, we got their tiramisu and while a little pricey, it was pretty good! Since we had such a positive experience, we came THE NEXT NIGHT with our parents this time! This time I got the spaghetti carbonara and it was yummy! It was cooked perfectly, not clumpy AT ALL! My father got the short ribs and they were pretty good! It's definitely not to my tastes (I like SAUCY noods) read more

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Great place before a show. It's right next door to The Book of Mormon (seen it 6 times). The bar drinks are perfect. I've had the meatballs and the Carpaccio and both good. Ignore the bad reviews. Most of those people bad review a fart read more

Made reservations for pre theatre dinner which was very easy. Ordered lasagna and spicy penne ala vodka. One of our party had a glass of wine. Food was very good. Staff was good and pleasant and got us out on time. Found it odd that we had to ask for bread. Then it was served with a bottle of olive oil for dipping but the waitress took our unused bread plates away so that left not too many options for the olive oil option. Overall would recommend for food, location and ambience. Side note- it was fun to watch the wood burning oven being used for pizzas. read more

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I came here on a weekend for brunch. If you want an upscale interior, this is not the place. It's the lobby of a hotel and looks like it, although it's trying to masquerade as upscale Italian. The service is also pretty slow. We had to ask multiple times for water. That said, they have a large menu with something for everyone, and the food isn't amazing but it's good. read more

Came here for a late dinner and was surprised by the fast and friendly service. The food was good, though nothing particularly standout. The restaurant was well-lit with a nice ambiance, making for an overall pleasant dining experience. read more

Serafina Times Square - Italian Near Me - New York, New York

Great pizza, steak and pasta. Warm and cozy atmosphere and prompt service. Definitely would recommend and eat here again.

The food was wonderful. The ambiance was very relaxing and the serving staff was amazing. The location however! I hate going to places near Time square. Leave EARLY. The place will be hard to get to. But honestly this place is an amazing and there are different location options if you need. I got the Calamari which was made perfectly. I also got the Cacio e Pepe -- really good. I have zero complaints about the food. Portions were good. Bread and olive oil as a little nibble before the food. My drink was good. I heard the margaritas were better though. I'll get that next time. read more

Serafina Times Square - Italian Near Me - New York, New York

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Food quality was of poor quality and on expensive side. Not authentic italian food you are better off going to Olive garden or buying frozen italian food at BJS. Does not live up to expectation. read more

I'm not sure if I ordered the wrong thing, but I wasn't a super big fan of Serafina. Came on a weekday night and was seated quickly outside which I was very grateful for. Sometimes it feels like you can't get a seat anywhere if you don't already have a reservation. - Complimentary Bread - The bread was okay, it was a bit tough to chew on but I did appreciate the olive oil which paired very well with it. - Goat Cheese Pizza - I ordered this out of a recommendation from the chef and was honestly disappointed by how little ingredients there were on the pizza. There was barely any eggplant although there was lots of arugula, and it honestly just tasted like white sauce and bread where the bread didn't have much flavor or texture to it. Also, the server said that they would put prosciutto on it and there was none of that. Honestly, pretty disappointing pizza. Would walk over a couple of streets to Mama's if you are thinking about getting pizza in the UWS. Overall, I think there's better places to eat on the Upper West Side / Morningside Heights. Not sure if I would come back again, but if I do I will definitely order something else. read more

Serafina Times Square - Goat Cheese Pizza - Italian Near Me - New York, New York

This place was so great. We had the most amazing fresh pasta. Get the Carbonara and the Gnocchi. Veronica, our server, was absolutely the best! read more

Serafina Times Square - Tagliolini - Italian Near Me - New York, New York

Was able to get a 5:45 reservation day of. The big attraction was that it's across from the ambassador theater (Chicago broadway) Started off with the Bruschetta, toast was either too stale or too toasted as well as a lot of tomatoes that got wasted.. chill on the tomatoes and don't make the bread so crispy. Paloma cocktail was good but not strong enough. Since we were going to a show we didn't know the portion sizes and thought that splitting a dish would prevent from waste/take away and we ordered the heart shaped lobster ravioli only to receive like 8 pieces which did not fill us. Our server also never brought us bread and oil but brought it to every table around us that was seated well after we were. Felt ignored and also sat in the worst spot sitting next to a huge black beam that closed us off from the rest of the room. I was hoping they would seat the two of us by the window and my fault for not at least asking but basically they put baby in the corner. Though I did like the ravioli, I would have no desire to come back here. read more

Always a good experience at Serafina. This is now my tried and true, third location in NYC dining with this brand. Service is fairly consistent at every location and the menu is always fantastic if you love Italian cuisine as much as I do. This particular location is part of a hotel and conveniently located next to the Jujamcyn Broadway theater. I had an early afternoon show so it was nice to be able to dine close by and in a reputable establishment. The Times Square area while bustling with food, many restaurants are hit or miss. The food at Serafina, always fresh and especially great if you can find an in house made pasta, with your favorite sauce. The fettuccine I had was super fresh and al dente paired with their signature creamy tomato based sauce, like an "a la vodka" style. Loved it and totally recommend it. The penne a la Vodka comes "spicy" on the menu but we asked for non-spicy. It was also a favorite amongst my crew. Meatballs are a must and any burrata appetizer! We ordered the fried artichoke with burrata, it was heavenly. Balsamic glaze, fresh burrata at the right temperature, cherry tomatoes and the crispy fried artichokes were not greasy. It was perfect. One of my kiddos ordered the breakfast pizza with prosciutto... fabulous as well. This is only on the brunch menu that's why I listed it separately. The other items are on the regular menu daily. read more

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The food was pretty good. Overpriced but not any moreso than anything else in Times Sq. We went early and were seated quickly. Food came out fairly quickly as well. Kids were happy and comfortable. It's small but laid out well. The dining area is behind the bar area so there's not much to look at, perhaps more decor would help. Decent for a quick meal. read more

Stopped here for a pre show dinner. We didn't have reservations but were able to be seated by the bar at a high top. Menu had lots of good options and staff were attentive. The crostini was tasty, though could have used a sauce of some sort. The spicy penne vodka was very tasty but not spicy at all. Prices were reasonable for the city and perfect for a bite near broadway. There was only one unisex restroom though which lead to a line. read more

Serafina Times Square - Spicy Penne alla Vodka - Italian Near Me - New York, New York

Serafina never disappoints with their food. I love their cacio e Pepe and it was amazing this time as well. We were able to get seated quickly and the workers were very accommodating. My only complaint would be it smelled a bit like a bathroom. This is an overall great spot when you end up near Times Square or before or after a show. read more

Serafina Times Square - Cacio e Pepe Calamari - Italian Near Me - New York, New York

Came here 04/10/2023. Serafina is a chain American-Italian restaurant in Manhattan. I came here for breakfast. There was no wait for 1 at 9 AM. This restaurant is attached to The Time New York hotel that's run by Hyatt. In one word: mediocre. A dimly lit interior that reminds you of a dungeon with Costco pastries scattered around the bar. Too many servers standing around doing nothing. I ordered hot breakfast (eggs bene) while most guests got the "included" continental breakfast that consisted of yogurt, fruit, and bread. My eggs Benedict was watery and disappointing with the thinnest slice of Canadian bacon I've ever seen. The fruit plate I ordered was ok, the melons were sad but the berries were pretty sweet and fresh. Overall I wouldn't eat here unless it was free, at least for breakfast. read more

Serafina Times Square - 04/10/2023 Eggs benedict, potatoes were the best thing on the plate - Italian Near Me - New York, New York

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Food was delicious and the restaurant was beautiful. Definitely on the pricier side, but I was assume that it's typical for this part of town. Service was also fairly slow. Took a bit to get our order in and water filled. Would come back again though! read more

Serafina Times Square - Paglia e Fieno - Italian Near Me - New York, New York

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This review is specifically for the Serafina location located inside the Time Hotel on 49th Street in the Theater District. I'm usually skeptical of hotel restaurants, as they tend to appeal to the captive audience of guests staying at the hotel and don't seem to strive for the same level of excellence in terms of food, service, or ambiance as a standalone restaurants, but Serafina exceeded my expectations in all respects when my dining companion, her family, and I stopped in on a recent weeknight for a early dinner before a show. The overall ambiance is upscale casual with a modern urban aesthetic. It feels a little more generic when compared to the signature rustic Italian atmosphere reflected in the other Serafina locations I've visited. Our server was friendly and attentive without being overbearing and it's clear the staff know it's important to get diners served and on their way to before the curtain goes up for evening performances. Serafina offers a full-service bar as well as a robust menu of tasty Italian standards including salads, pastas, meat/chicken entrees, and their trademark pizzas. There's something to accommodate most diners -- even those with dietary preferences or restrictions. My dining companions and I shared the Bruschetta ($15), comprised of three pieces of toasted Italian bread topped with diced tomatoes, basil, olive oil, and a touch of garlic, and the Calamari ($19), a generous portion served with a generous portion of spicy tomato sauce. Both were really tasty. I opted for the Marinara pizza ($18), a simple combination of tomato, oregano, and garlic (and no cheese!) which is surprisingly difficult to find. My pizza (which seemed like the simplest dish in our order) came out a few minutes after my dining companions' entrees, which left the four of us sitting there a bit awkwardly, but it was worth the wait -- with a crispy crust and flavorful toppings. My dining companions enjoyed their entrees -- Spaghetti Squash ($25) with sautéed vegetables, pine nuts, and tomato sauce; Eggplant Parmigiana ($25) served with mozzarella and parmigiano cheese, tomato sauce, and fresh basil; and Rigatoni alla Bolognese ($27) with meat sauce -- as well, with all three leaving clean plates for the server. We'll definitely be back next time we're in the area for a show. PRO TIP: Serafina and the Time Hotel don't have off-street parking facilities. Mass transit is a convenient and cost-efficient option. The restaurant is located within one block of the 49th Street station on the N/R/W subway line, the 50th Street station on the 1 subway line, and 50th Street station on the C/E subway line, so make sure to bring your OMNY card or MetroCard. read more

Serafina Times Square - Pizza Margherita - Italian Near Me - New York, New York

We only came in for a quick pasta, so can't speak for the other items but overall pasta was cooked Al dente and the portions were large. The fettuccine based pasta was a bit overcooked. Would be nice if the pasta came with bread though! The restaurant gets filled and busy so it's hard to get serves attentions sometimes. read more

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Excellent Italian style service where maitre 'D chats briefly to welcome You. Bartender kept my glass full my entire 2 hour visit. Perfect space to come in, warm up, have a drink and enjoy a high quality bite in a safe and cozy setting. Service was prompt, quality and presentation of food was impeccable. Will be back- Serafina feels like a little version of extended home. read more

Serafina Times Square - Vodka penne with salmon add on and house Prosecco - Italian Near Me - New York, New York

It's a bird. It's plane. No, it's one heck of a massive Serafina Chicken Milanese with Arugula. Delicious and shareable for sure. Just this dish alone makes this place a for sure hit for another go around. read more

Serafina Times Square - Serafina Chicken Milanese - Italian Near Me - New York, New York

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We had a party of 7 and the staff was very attentive. Food was great! We had a large table but were able to hear each other which was nice.

I'm family and I used to come here when I was younger and we luckily returned randomly while in NYC and it truly is top tier dining. Starters: Minestrone, meatballs Meal: Ravioli degli inamorati (heart shape lobster ravioli in a lobster bisque sauce Desert: coconut sorbet read more

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I am not a fan of Italian food but this place was delicious. The penne ala vodka doesn't come with meat but you can add chicken or shrimp. I added the shrimp and it was amazing. My mom had the lobster ravioli which had actual pieces of lobster in the ravioli but also in the sauce. She said it was really good. Complimentary bread is served. The service was good. The drink was good. Definitely check them out. read more

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Of all the Italian restaurants I have been to, this has been by far the best yet. The calamari appetizer was beyond the freshest most tender I have ever had. I would please ever Gordon Ramsey requirements!!!! The Rigatoni Bolognese was to die for. Perfectly cooked to al dente and the flavor profile was perfect and robust. My daughter's meatballs were classic, simple and so flavorful she said...5 star worthy according to her palate. Also the interior is classic, comfortable and inviting. read more

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This place isn't terrible but it's also not the best either. As far as the service goes the staff is nice, welcoming and accommodating which is always a plus. The ambiance is a little loud but that's because they're located in the middle of everything so they get pretty packed. Where they lack is in some of their dishes. The carbonara, the chicken parm and the brussel sprouts are delicious. The other pastas and the bread are okay at best but what's really terrible is the mushroom ravioli. The mushroom ravioli is so salty you'll need a gallon of water to recover, it's essentially inedible despite how pretty it looks in pictures- avoid that at all costs. Otherwise you should be fine. read more

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I did not take any pictures of the food, but it was simply amazing. If you're seeing a play and you want great food and quality service this is the place you need to go. read more