My first experience at Woodhouse Spa in Buffalo hit it out of the park! For Christmas, I treated my…read moremom and myself to 50-minute massages and it was such a perfect way to relax and spend time together especially because I had been wanting to try this spa forever, but it was always fully booked. I jumped on it early in December and snagged us appointments for January 3rd. Turns out, it was worth the wait! My massage therapist, Janine, was wonderful and my mom only spoke positively about her massage therapist, Hannah. I always know a massage is good when I fall asleep... and sure enough, I drifted off for a little spa nap. Mission accomplished! I also loved the quiet room and the showers afterward, which really extended the whole relaxation experience. While I've been to spas across the country with much more extravagant amenities, Woodhouse is a fantastic option for Buffalo. I felt it was very clean, calm, and exactly what you want from a quality day spa. My mom and I both left feeling relaxed, refreshed, and very happy we finally made it happen! I'm sure we'll be back next time I am in town!

The customer service was really kind. The masseuse himself did a really great job in focusing on my…read moreshoulders like I asked. It was a very comfortable experience and I would go again for another massage.

Visited for first time today for their bogo hydro facial. Esthetician Jen was fantastic. Never had…read moreone before and she walked me through every step. Very knowledgeable. Building and decor was also very nice. Would recommend to other people. They had a whole bunch of other services too (massage, sauna etc)

If you're a first time client or even a regular client returning after a long time beware. First, I…read morewould like to say as an eyebrow artist the senior esthetician is great, she does a good job and is very personable so this review doesn't reflect the actual service but the spa. I have been going to The W Spa whenever I am in town since it was originally called The Waxing Studio, so we'll over 10 years. I am currently home and needed a waxing service so I booked my appointment. When I called to make my appointment, never once was I informed that I was being booked with a senior esthetician. Being booked with the senior esthetician means there is a price difference for brows, which should be communicated to the customer. Had I known I would've asked for someone else due to the price difference ($35 vs $28). I booked an eyebrow and a Brazilian which I've been having done for awhile. Brazilian is normally everything but for some reason they only do the front and charge you an extra $15 for the back, which is ridiculous for 4 strips of wax. Also, I've been having a Brazilian for well over 10 years and this is the first place I've been to that charges you for the back which is actually supposed to be part of a Brazilian wax. So I'm in the middle of my wax and she stopped the Brazilian after only doing the front area, when I inquired about the back she's like "oh that's an Australian". In my head I'm like wtf is an Australian but whatever I finished the wax (no mention of the price difference). After my appointment I googled what an Australian wax is and lone behold it doesn't exist. If you see the photo I included, a Brazilian is front and back. This "Australian" is a bs excuse for them to charge you extra money. Now mind you I have been living in California for four years...my esthetician charges $55 for a Brazilian, which includes front and back as it should and then $30 for a new brow and $25 for a touch up. When I went to check out, I expressed my displeasure and the person at the front desk didn't do anything in an attempt to make it right. So not only was I charged $35 for an eyebrow, I was also charged an extra $15 for an Australian. So what normally would be an $80 appointment suddenly turned into a $113 appointment. OH and the kicker is they're still using talc powder (aka baby powder) for the Brazilian/Bikini/Australian waxes despite the fact that it's known to cause cervical cancer. This is also something in the years I've been waxed that I have never had an esthetician do. They really need to look at how they do their waxing process because using talc powder is outdated. So if you've made it this far great, hopefully this makes you question if you want a service from them. I certainly won't be going back, they over charge and there is no customer service experience. There was nothing about this experience that made me want to come back or recommend them to a person I know. Shame too because they used to be a great place to go.

I have been coming here for my facial for several years. The service is always good. There are many…read moretypes of facials to choose from, I usually do the special or what Marie recommends. The salon is tastefully decorated, and very clean. The starting price is $99, but it can vary based on type of facials. There is a parking lot. If you are looking for a facial place, I highly recommend this place.

Had my first appointment with Marie. I'm struggling with clogged pores and hyperpigmentation. After…read moremy first treatment my skin is 80% improved. Staring my monthly visits to the studio. You won't be disappointed!

I would highly recommend Glow Spa and specifically, Jennifer. She did an incredible job on my sore…read moreneck and shoulders.

First time massage. I tried chiro for back and neck to no avil. Someone suggested massageand this…read morewas the first to pop up. Giovannibi believe her name was, did wonders for my back and neck. Shoulders and neck already feel better even during process. Would highly recommend massage therapy over chiro. This place was relaxing and inviting. Staff was very friendly and made you feel comfortable.

I went here because I get emails for their specials on either microdermabrasion or facials for…read more50$. Absolutely worth every penny. I can't believe I waited so long to go. The place is spotless. Everyone is so nice. I had my session by Tonya. I can't wait to go back! So professional, easy going, and very attentive. Happy to help with any questions I had. Didn't miss any inch of my face. I was so relaxed, and still am. I wish my session was longer! Highly recommend!!! Go!!

Was my standard location for about a year while we lived in the area. They were conveniently…read morelocated only about a five-minute drive from our home, making this an easy stop off for a lunch break or just after work. It's easy enough to make an appointment online or on the app and they send regular reminders to assist in making your appointment time or rescheduling if need be. The front-desk staff was consistent on greeting me upon arrival and the waiting room was kept clean and organized. The massage employees would shift out and in, so that did make it a little bit more difficult to keep a regular person, which I could understand may frustrate someone. I don't mind swapping up and having someone different, so this wasn't a big deal to me. Overall: A It's a small location with a more limited offering, but it gets the job done and it's easy to make appts and get in and out!

Cancellation policy sucks. Massage was good but, got locked into a deal and couldn't cancel.read more

Ty the manager is very personable! He greets everyone with great energy and a smile! When you 1st…read morewalk in it's soooo beautiful'! The ambience is amazing! All of the spa chairs are so clean! They offer a variety of services!

Jenny is the very best nail tech. Her attention to detail is wonderful. The conversation that you…read morehave with her is delightful and she remembers things about your life which makes her feel more like a friend. If you're looking for wonderful service book your appointment with Jenny you won't be disappointed. The vibe at Buffalo nails and spa is very relaxing and the atmosphere is very beautiful with all of the flowers and complementary refreshments.

I've been getting lash extensions from Jen for a few years now. She's professional, accommodating…read moreand so fun to be around! I'm one of the unfortunate people who's allergic to many lash glues- Jen has worked her tail off to research and find a glue that my skin can handle because she cares. I highly recommend coming to see her for any of the variety of services she specializes in. You'll love her!

From the owner: I have been offering different options of micro pigmentation for over 10 years. From loss of…read moreeyebrows due to an illness or just over tweezing. Eyeliner application for those who's hands tremor or just want the convenience of waking up and looking good. SMP or 3D follicles applied to the scalp for male or female pattern baldness, thinning hair or scar camouflage. We have something for everyone. Other services offered are electrolysis, full body waxing, teeth whitening, mink eyelash extensions and more