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SEPHORA

4.0 (48 reviews)
Closed 10:00 am - 8:00 pm
Updated 1 month ago

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Walden Galleria storefront
Ryan W.

I'll admit that I'm not Sephora's ideal customer. My goal is usually to wear as little makeup as possible without looking unkempt, and I can usually accomplish this with products purchased at a regular ol' drugstore. Whenever I've splurged on something Sephora, whether it was on an impulse lipstick or an expensive "award-winning" eyeliner -- I've always been a little nonplussed with the results. Sure, everything's transient, from delicious food to beautiful clothes (which I happily buy on the regular), but when you literally wash something off your body every single day, it's hard to see the point of spending upwards of $20 a pop on it. If I do have to buy something beauty-related, my inclination lately has been to try to patronize smaller local businesses for my beauty stuff when possible. I'm more interested in trying custom-made perfumes from Lotions & Potions on Elmwood or Parker Pharmacy than I am in experimenting with foundations in the belly of the Walden Galleria. I might be more interested in Sephora if they were to do something cool and different (hosting a makeup party? Driving a fundraiser for a local women-focused nonprofit?). But right now, it seems like they're coasting on the loyalty of a different kind of customer. The truth is, they don't need me, and I don't really need them. That said, Sephora does carry a few hard-to-find brands that I have gotten hooked on, from Philosophy's body scrub to Bliss's buttery lotion. This is helpful. So, three stars for now, Sephora. You're A-OK. But not totally necessary, at least in my usually un-mascara'd eyes.

Denise D.

Great experience at this location. Staff was helpful the moment I walked in. Prices are the same as other Sephora stores. When I purchased makeup/items I received a free birthday gift for my birthday that was in October and I just got a members card today. AWESOME!

Thanks to Carol at the Sephora in Penny's for doing my make up for my son's wedding! Thank you so much! She made me feel beautiful!
Lisa P.

I want to thank Carol at the Sephora inside JC Penny's at the Galleria Mall. She did my make-up for my son's wedding day, and just made me feel beautiful and confident! I don't usually wear any, so I was a bit nervous at first. I met Carol when I made the appointment and she made me feel at ease. She really took her time with me, making sure I felt comfortable with each color choice. As she worked we talked and I felt more secure. I used to own a salon and did many bridal party's make-up, but never had my own done! I strongly recommend having Carol do your make- up for any special occasion you might have! I got so many compliments all night, people were saying how great I looked and it really boosted my self confidence!! Thank you SO much Carol! I will be in to show you pictures!!

The end results of our full makeover session

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1 year ago

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7 months ago

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1 year ago

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2 years ago

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11 months ago

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7 months ago

Mara was extremely helpful and friendly! I feel like i'll intentionally go back to this location just for her help.

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1 year ago

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1 year ago

Very nice clean salon. The staff is very friendly and they try to accommodate you whenever you need an appointment

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2 years ago

Anna was awesome. She was a pedicure Professional. Clean. Courteous. Will go back again.

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1 year ago

I love Sephora and their wide range of choices for products and their customer service!

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3 years ago

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9 years ago

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5 years ago

I always have great service at this sephora. I really like the way it operates with its covid restrictions too!

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14 years ago

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7 years ago

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7 years ago

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8 years ago

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6 years ago

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9 years ago

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4 years ago

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16 years ago

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16 years ago

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11 years ago

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19 years ago

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8 years ago

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10 years ago

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11 years ago

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14 years ago

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16 years ago

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5 years ago

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18 years ago

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9 years ago

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9 years ago

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17 years ago

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12 years ago

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18 years ago

This review will be brief... Sephora is a cosmetic junkies paradise.

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10 years ago

Anikroma was very kind and helpful. Sephora is always a treat for my daughters, we wish NARS would bring back Palm Beach three in one!

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12 years ago

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12 years ago

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12 years ago

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Page 1 of 2

Ask the Community - SEPHORA

Review Highlights - SEPHORA

Last year was a Philosophy body wash scented like Birthday Cake (a sweet vanilla)....

Mentioned in 2 reviews

Read more highlights

Glamour Laser Hair Removal - Carbon Laser/Hollywood FACIAL

Glamour Laser Hair Removal

(10 reviews)

BUYER BEWARE - this vendor would not honor the Groupon I purchased for IPL laser facial. They told…read moreme because it was expired they had to "redeem" it to get payment from Groupon even though no service given. Now Groupon said it shows redeemed and provider said they never got payment. I am seeking a refund through Groupon and with this provider but let this be a cautionary note. I would not use this provider s what they did feels like fraud. I have logged complaints with BBB and Groupon and will be contacting the NY attorney general office to file a formal complaint. Go someplace that is a reputable service provider and steer clear of this one. They still are selling services through Groupon so watch out!

The owner, Maya, deleted my negative review on Google, which is prob why there are no negative…read morereviews on there, so I'm leaving my review here to let people be aware. I will post the photos of the very unprofessional response she left to my review and the appt confirmation I saw the reviews and gave this place a go, but I regret it. I had a bad experience and will NOT come back! There were people (her coworkers) walking in and out of the room during my appt, which was unprofessional and made me uncomfortable. She didn't ask me if it was okay or anything. I got a fibroblast done here with the owner, Maya, where I got permanent hypopigmentation spots on my face and dark burn marks from the pen she used. There are spots that are whiter or lighter than my skin, which means that my skin is depigmented and hypopigmented. She doesn't seem very skilled or knowledgeable with this treatment, so I don't recommend it here at all, even if it's cheaper than other places. Go to a professional like an NP or dermatologist for this treatment, or just don't do it at all. It just made my skin way worse. Now I have to spend so much money fixing this problem that may never leave It has caused me distress over my appearance since my skin got worse than when I came in and there's nothing that can fix it. When I left my review on Google, she told me that I had the wrong place. I've never been to her spa and to delete my review. When I updated it, she gave a very unprofessional response and said I'm not a real client. When people have a bad first experience somewhere, they don't feel comfortable returning, which is how I felt. I didn't feel comfortable reaching out or saying anything because of the way my appt was and the way I felt, and I didn't want to come back. And her reply definitely made me not want to reach out or disclose myself to her. Possibly fixing this issue I got from the fibroblast is something that is advanced and is best done by a health provider like a dermatologist, which is a fact I shared my personal experience and regret that I went here. I'm posting this again for other people to see that I personally don't recommend getting the fibroblast done here. The other treatments are probably fine, but fibroblast should be done by someone with nurse/doctor. Edit: the owner replied once again claiming I'm not a client and said I signed a consent form. This treatment was recommended by her and she reassured me it would work well with my skin and the reason my skin COMPLETELY dipigmented is because of her holding the pen in place too long and over and over in the same spot and constantly rubbing it afterwords with a qtip until it bled even though I told her to leave it so it's clearly due to her negligence and a lack of knowledge/skill issue because of the way in which she used it. Just the way she responds to her negative reviews speaks volumes on how she handles criticism. Any negative review is apparently not possible and everyone is a competitor. The way she responds makes you not even want to reach out. Very unprofessional. Do not recommend at all.

Woodhouse Spa - Buffalo - Our boutique has something for everyone!

Woodhouse Spa - Buffalo

(85 reviews)

$$$

My first experience at Woodhouse Spa in Buffalo hit it out of the park! For Christmas, I treated my…read moremom and myself to 50-minute massages and it was such a perfect way to relax and spend time together especially because I had been wanting to try this spa forever, but it was always fully booked. I jumped on it early in December and snagged us appointments for January 3rd. Turns out, it was worth the wait! My massage therapist, Janine, was wonderful and my mom only spoke positively about her massage therapist, Hannah. I always know a massage is good when I fall asleep... and sure enough, I drifted off for a little spa nap. Mission accomplished! I also loved the quiet room and the showers afterward, which really extended the whole relaxation experience. While I've been to spas across the country with much more extravagant amenities, Woodhouse is a fantastic option for Buffalo. I felt it was very clean, calm, and exactly what you want from a quality day spa. My mom and I both left feeling relaxed, refreshed, and very happy we finally made it happen! I'm sure we'll be back next time I am in town!

I had such a great experience at Woodhouse Spa Buffalo! I booked the Body Balance massage and…read moreabsolutely loved it, it was one of the most relaxing massages I've had. The atmosphere of the spa itself made the whole visit feel special, from the calming environment to the attentive staff. It is a bit on the expensive side, but honestly worth it for the quality of the service and the overall experience.

Buffalo Plastic Surgery - tummy tuck before and after

Buffalo Plastic Surgery

(15 reviews)

Dr. Dawli far exceeded my expectations. After pregnancy and breastfeeding, I experienced volume…read moreloss in my breasts and wanted to restore my pre-pregnancy look while keeping things natural. Dr. Dawli truly understood my goals and delivered results that look and feel incredibly natural and I couldn't be happier! The office staff was incredibly kind and welcoming, the office itself is absolutely gorgeous, and the surgery center they use is top-notch. Overall, an amazing experience from start to finish!

I would strongly caution anyone considering this surgeon…read more I underwent arm and breast surgery and am now facing thousands of dollars in revision procedures due to poor surgical decision-making and inadequate postoperative care. Before surgery, I specifically asked whether I needed an extended arm lift. I was told that I did not. I later learned that this surgeon does not perform extended arm lifts. In my case, I clearly did need one, and I am now left with significant residual laxity, asymmetry, visible bunching, and a roped scar under my arm. I will need a revision to correct what should have been addressed the first time. My breast outcome is also unacceptable. One breast sits noticeably higher than the other. My nipples and areolas are distorted, with one misshapen and affected by pigmentation damage. More seriously, one breast developed severe discoloration after surgery, turning very dark, and there was no timely or appropriate intervention. I am now being told I need revision surgery and medical tattooing to attempt to correct the damage. When I returned with concerns, the surgeon spent approximately one minute in the room, did not perform a proper evaluation, and did not answer my questions. My concerns were dismissed or deflected to staff. There was no accountability and no effort to address what had clearly gone wrong. Obtaining my medical records was also extremely problematic. It took several months to receive them. When I finally did, they included duplicates, omitted key information about my postoperative complications, and contained inaccurate information, including incorrect details about my background. The records do not accurately reflect my postoperative experience. I am now dealing with the physical, emotional, and financial consequences of this care. Patients deserve accurate surgical guidance based on their actual needs, appropriate postoperative monitoring, especially in the face of complications, and complete, accurate medical documentation. That did not happen here.

SEPHORA - cosmetics - Updated May 2026

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