I visited this store on weekday afternoon. I was the only customer, and there were 3 staff persons, sitting on ledges of display cases, looking at their phones. I was never greeted or offered assistance. I finally approached one person who showed products to me without asking anything about my skin type or preferences. After checking out, without a thank you for my purchases, I remembered wishing to purchase a lip color. The person at the register pointed to where the product was. I asked her for assistance in choosing a shade. Her reply was to choose the next shade lighter. No offer to sample the product, no trying various shades, nothing but rude behavior. read more