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Short Hills, NJ

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SEPHORA

3.1 (48 reviews)
Open • 10:00 am - 8:00 pm
Updated 1 week ago

SEPHORA Photos

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Reviews With Photos

Sulwhasoo
Gladys R.

I really like this Sephora location it is very clean and they have really good Covid 19 protocols implemented. The employee that work at this location were very nice and they were very knowledgeable about the products. I went because they are the only store that carries sulwhasoo products in store and they were very nice at giving me samples and providing feedback on the products I was curious about. I purchased two skincare products and I have been using them for 1 months and I love them. I am decimated my coming back to this place

Pretty and well organize store

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12 years ago

The sales associate just tried to throw out my gift card due to its low balance. Money is money, I was shocked!

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11 years ago

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11 years ago

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8 years ago

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13 years ago

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9 years ago

The cashiers are extremely rude and the staff treat you like you're going to steal something from them.

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12 years ago

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10 years ago

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Page 2 of 2

Ask the Community - SEPHORA

Review Highlights - SEPHORA

“The whole staff is warm and welcoming.”

Mentioned in 2 reviews

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Venus ET Fleur - Conformation of the order

Venus ET Fleur

3.2(5 reviews)
0.1 mi

They ruined my Valentine's Day as I paid $399 for a box of flowers on 2/11/2026 before 12pm EST and…read moreand extra $68 for express shipping which was suppose to been the next day 2/12/2026 or the latest (2/13/2026). I never received a email reply even after I complied with the company email request. I never received an update on my order. I will never order nor spend another dollar @Venus Et Fleur AGAIN. This company is a complete rip off. I had to let my credit card company know that I never received my item to dispute the charges. please avoid this company. They charge too much money to not have an official customer service representative team to call or directly contact. They ruined my special valentines for my companion. Straight embarrassed me as I was left with my complete gift

The service, ambiance, smell, and experience of this lovely upscale floral store is one for the…read morebooks. Thank you Dee, for explaining how to care, and keep our flowers looking like new. This was my first in store visit. Only have sent these flowers as gifts via, ordering online. Definitely rather buy these flowers than the flowers being sold by florists for delivery. These flowers last for 3 years. The flowers from most florists lasts a week- two weeks if you're lucky. These flowers are a better investment. So happy to have found this store. Ask for Dee, she's very knowledgeable, and super kind.

Photos
Venus ET Fleur - Off white & white roses

Off white & white roses

Venus ET Fleur - Red roses

Red roses

Venus ET Fleur - Peach, pink, and yellow roses

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Peach, pink, and yellow roses

Bluemercury - Treating myself and bluemercury !

Bluemercury

3.7(6 reviews)
3.2 mi
•$$$

Big fail. Walked into this store hoping to get several products upon receiving expert advice on the…read morebest products. Firstly, walking in - my olfactory sense was attacked by a sewer-like smell. It was hard to manage and I asked the staff if they smelled the same - which they denied smelling such. Meanwhile, my friend was experiencing the same as I was. The staff barely moved an inch and showed zero energy upon our entering the store. Not one other single customer was in the store. I was immediately disappointed and even had to ask for help. Truly ZERO offer to assist!!!! I asked the one young lady (looking quite unkempt) to help select a great day face cream with SPF and an overnight facial moisturizer. She recommended a very random brand without understanding my specific needs. When I asked questions she googled for answers. Yikes!!! You don't even know the products or what you're dealing with. So clearly there is no proper training to guide or sell to a savvy customer ready to spend significant money. Needless to say, I purchased a familiar brand and it will be the last few hundred dollars they'll ever see from me. Their service is a complete failure, the store smelled worse than a public restroom in the hot summer, and zero knowledge demonstrated by the staff. Please provide these folks with proper training and how to present themselves appropriately. If they don't have an interest in the beauty and skincare business- please go work somewhere else where you can find passion and energy.

I like Bluemercury but not this location. I tried to redeem my bday gift here. The staff were not…read moreinterested in helping and said it's not available.

Macy's

Macy's

2.7(45 reviews)
0.1 mi
•$$

Since the Livingston Mall closed, this is my Macy's for now. If I ever need to search for…read morehousewares or go dress shopping, I'll pop over to the the Macy's in the Mall at Short Hills. This Macy's has three floors. Men's clothing is mostly on the first floor. Women's clothing is mostly on the second floor, but shoes, jewelry, and accessories are on the first. Buy Online Store Pickup is on the 2nd floor. Home goods/furnishings and electronics are on the 2nd floor. Wedding and Gift Registry is on the 3rd floor.

I got accused of stealing a pillow that I purchased. I went to check the pillows because sometimes…read morethe pillows are clearly dirty, used, or under filled. I had the one guy working there follow me around. He didn't bother asking me if I needed help. Just hovered around the area. Didn't realise he was following me. I came to do an exchange. He, Issac, couldn't scan my receipt. So instead of figuring things out, he accuses me of not even buying that pillow because he cannot scan the receipt. He argues with me. And he wouldn't give me my phone back. He made me beg him to give me back my phone. I had to beg him and say please just to give me my phone back. He then goes and calls the manager. I show them my receipt on my phone. Issac is still hogging my phone. Manager has to say, "Issac give her back her phone." He kept holding on to it. He finally gives it back. Manager is smoothing over the situation, explaining that if I have to exchange the pillow maybe this pillow isn't for me. Down pillows have a smell. Instead of using my time and picking the same pillow, pick a different pillow. Manager goes, "Issac process her return." Mind you, this man doesn't argue with his manager. He treated me with such disregard and disrespect. Thank god for the manager. Thank god for the ladies working downstairs at Coach for making me feel heard and listened to. The guy working at home department did not apologize to me for his mistake.

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Macy's
Macy's
Macy's

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Neiman Marcus - Entrance through mall.

Neiman Marcus

3.1(97 reviews)
0.1 mi
•$$$$

I recently visited the Neiman Marcus at Short Hills malll and had the absolute pleasure of being…read moreassisted by Josette Zhang in the Revive beauty department. From the moment I sat down, she provided a phenomenal, personalized facial that truly showcased her deep knowledge of the products.She was incredibly professional, listened to my skincare concerns, and tailored her recommendations perfectly without any high-pressure sales tactics. Instead, her expertise and the wonderful facial experience made me completely confident in my purchases. I ended up buying the items she recommended and will absolutely be returning to shop with her again. If you are looking for top-tier customer service and expert skincare advice, she is the one to see!

Neiman Marcus has terrible customer service at the Roosevelt Field location…read more Many pieces of merchandise, especially in the Beauty department are out of stock and no one knows when they will be back in. I shop here and Bergdorf Goodman and receive $25 gift cards I have received three or four so far but they're only good for 30 days. They expired and you can't use them.. also, they're only good for the restaurant. The front of the house at the restaurant on seven is to be desired as as well as some of the late staff. it's one Big disappointment after another

Photos
Neiman Marcus - The Gown: Affinity-Artist-Jan Huling

The Gown: Affinity-Artist-Jan Huling

Neiman Marcus - Back of The Gown: Affinity- Artist- Jan Huling

Back of The Gown: Affinity- Artist- Jan Huling

Neiman Marcus - The Gown: Affinity- Artist- Jan Huling

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The Gown: Affinity- Artist- Jan Huling

The Apothecarium Dispensary - Maplewood - Defective cartridge

The Apothecarium Dispensary - Maplewood

2.6(82 reviews)
5.2 mi

Been coming here consistently for over a yr now & they always have super fresh buds & great…read moreselection. Even the flower on sale is super fresh unlike other spots. The customer service is great, never had an issue with them. Solid spot.

Updated review. Unfortunately, going from 3 stars to 2 is…read moreworth the rating. The best thing about this dispensary is its convenience and their staff (security?) that greets you upon entering the front door. Aside from that, I'd say be very very cautious. They like to hurry you along, no courtesy or respect if you'd prefer to browse or ask questions, and even worse, they do NOT inform you about otherwise "hidden" fees after purchasing products. They don't share anything in advance. You either know already or you'll find out after the fact. Horrible! I'd recommend you use cash only. It's the safest bet! Otherwise, be aware that they do not accept credit cards, only debit. And keep in mind that for using your debit card there will be an additional $3.50 surcharge (and possible a fee from your bank, depending on who you bank with). The Apothecarium's system will process your transaction as an 'unauthorized' atm purchase/withdrawal. There are other dispensaries all around if you're into it, so this is not the only space. If you do go here, proceed with caution and at your own risk. Twice within the past few years was enough for me! That second chance was the last. Tiny parking lot with minimal spaces on the side of the building. It's easy to miss so look closely or you'll bypass it.

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The Apothecarium Dispensary - Maplewood - Menu

Menu

The Apothecarium Dispensary - Maplewood
The Apothecarium Dispensary - Maplewood

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Nordstrom The Mall at Short Hills

Nordstrom The Mall at Short Hills

3.2(83 reviews)
0.1 mi
•$$$

Visited Nordstrom at The Short Hills Mall over Christmas week…read more Despite it being a busy week, the store was well stocked, clean, and neat. We had a very positive service experience in the shoe department. The sales associate was helpful and patient, grabbing us a few similar boot options to try, beyond what we asked for. She didn't mind that we put the boots we loved on hold and came back to purchase them before leaving the mall. We made sure that she got credit for the sale. We had a great experience in the mens' denim department as well - the employees were really helpful in explaining the styles and sizing of the various brands. We also purchased a bag in the contemporary section - the sales associate there was actually pushy and salesy, not someone I'd normally want to work with or support, but we needed the gift so made the interaction short and moved on. Overall we enjoyed our shopping experience at Nordstrom, and we'll definitely return when we're in the area. If you don't live near a Nordstrom, they offer free shipping and free returns. And their customer service across stores is almost always top notch.

The mall that caters to a certain clientele. Not a huge fan, but it does have certain stores that…read moreare worthwhile to stop in and see. If you're going to the Rolex store, save yourself a trip. They are very biased on who they sell to. FYI: They offer valet parking (like many other malls these days), and they have electric charging spots.

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Nordstrom The Mall at Short Hills
Nordstrom The Mall at Short Hills
Nordstrom The Mall at Short Hills

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SEPHORA - cosmetics - Updated October 2026

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