I rarely have good finds at JCPenney let alone this particular location. One of the only reasons I go in now is because they have a Sephora inside their store. As for the women's clothing, I do think their target audience is either juniors (14-16 years old) and seniors (over 65). I never seem to really find any clothes I like here. One thing I do like is their jewelry selection. I'm looking for chokers at the moment, and they are sure hard to come around in the other stores I've gone to. Since JCpenney has a huge junior's section, I knew I could find it here. I ended up purchasing a choker/necklace set here for $24. I do think they spike the price of their items up front. I know just by looking at that price, I wasn't going to be paying that, and luckily it did turn out to be 50% off. So deals are expected here. I know department stores like this are slowing dying down, and in my opinion I don't see this particular location lasting 5-10 more years. When I go to the Galleria, I usually hit up Macy's, Von Mauer, and Belk....so I do think JCPenney has room for improvement. read more

Sephora - Jewelry - Cosmetics & Beauty Supply Near Me - Hoover, Alabama

It's been forever since I've been to JCPenney! One of my favorite places to shop at, when I went shopping, but unfortunately, they closed all of their Hawaii Stores! Bummer! After checking out the Riverchase Galleria, I decided I was going to stop at JC Penney first! Since they appear to be one of the anchor stores, I was dropped off there by my Uber driver and walked in. The familiar feel of a JCP came back to me quickly and I walked through their large store to check out their merchandise. JCP, in my opinion, always had a great selection of quality clothing items at very good prices. Their sales were also really good, from what I last remembered. As I checked out their self-help shoe section, I noticed they had several nice pair marked down, 50 percent off! What a deal! These were for shoes that would have costed me an arm, a leg and a foot back in Hawaii! It was less than the price of an arm here! The sales here were pretty darn good, and I noticed a bunch of anxious customers standing around the sales counters, asking for "coupons." I found out they had a sale going where Sales Associates were handing out additional $10 off coupons to customers, and some of these customers were down right rude! But I also noticed how the Sales Associates were all friendly and patient with them as they dealt with their demands! After checking out their souvenir section, most of the Alabama products were on sale and with the additional discounts, worth every penney! Get it?! I opened another JCP credit card account and was given an additional 15 percent off all day shopping spree for doing that, plus, was able to get deferred billing (no interest if paid in full within a year) because I went off! Not attitude wise, but shopping-wise! An overall pleasant shopping experience here! Praises to the several Sales Associates I dealt with, who were all very pleasant and courteous, despite the demands of the impatient customers! Free ample parking in the private parking lot there and a large variety of items in-stock for you to choose from! If you're ever in Alabama, you've got to visit this place, if only to reminisce! read more

Sephora - View from the parking lot - Cosmetics & Beauty Supply Near Me - Hoover, Alabama

I do like JC Penney as they're organized, the prices are reasonable and they mostly have the sizes I need. I'm a big boy and so when I was looking for another pair of black slacks for this week (my trip was extended), I headed to Riverchase and JCPenney. While the shop was very nice and they had lots of good stuff I would ordinarily be interested in, they did not have a pair of slacks in my size. read more

See all

I had the BEST experience in this Sephora inside JC Penney today!! Shopping for makeup makes me really anxious because I struggled with my skin for many, many years. Annie provided me with incredible service, was not pushy, and helped me find exactly what I came in there for. Even with the covid restrictions around trying on makeup, she took the time to figure out how we could match my shade. I went home and tried on all of my new makeup and I have NEVER BEEN HAPPIER, which is bananas because I didn't even put any of it on my face before buying it. The foundation matches perfectly and she was so knowledgeable and compassionate with all of her recommendations and explanations of products. I will only go back to this Sephora, and I highly recommend asking for Annie because she is the AWESOMEST salesperson! Thanks for a great experience. I feel so much more comfortable shopping for makeup now. read more

Marty was very helpful when I came to the store to pick out my dishwasher. As soon as I purchased it and left I got a call helping set up a time for my installation later that week. I am very happy with my dishwasher. I also paid just $15 to have my old dishwasher hauled away. They now have a great selection of appliances here and have some great deals since they just started. They also price matched for me with the same appliance that was being sold at lowes. I would definitely recommend going here to take a look at what they have. However, just like anywhere else you go you will find more options available online. read more

Sephora - Love my new dishwasher ;) - Cosmetics & Beauty Supply Near Me - Hoover, Alabama

This store tends to be hit or miss for me. They have a large end space at the mall with two stories dedicated to them. They run really good sales on a regular basis. They also have coupons for $10 off of $25 purchase all the time. They allow this to be combined with the sales they are running. Very easy to walk out the door with a $50 item for $15-$20. Where they can tend to be hit or miss with me is with the available stock on hand. Sometimes they are overly packed (beginning of the season), but as inventory starts to go down they don't always restock depending on how close they are to the next season (which I understand, but can result in not being able to find something). They are also really good about having clearance sales. As winter transitions into spring it isn't unheard of to score a $200 coat for under $30. Staff is always friendly, but not necessarily always available. It is best to find a register that has somebody working it than to go to one and try to wait for somebody to get back...it may not happen to quickly. I would recommend a stop by to this location anytime, just don't get your hopes up as they it may take a trip or two to find what you are after. read more

There's always a selection of clothes to choose from compared to most JCPenny's stores and some feel empty every time I'm there. Only time I spend money is when they have there t-shirt on sale because buying just one shirt alone can be around $20 or more. read more

Got some really cute, high quality, kids clothes at great prices! Plus everything was 40% off! Reminded me how it was there when I was a kid. Glad I decided to check them out first! Shopping done ;) read more

I decided to stop in to get me a dress and accessories to a wedding for the following day and Saturday the 3rd was sale for the holiday so great time to. Great shopping experience lots of variety, tried a few pieces, please fix changing doors. Four areas to change that was full, finally a available change room and the door doesn't close. So finally upon check out young lady seemed ok, not very pleasant for the service business so I engaged in conversation and she lightened up. Her name was Snowey. I left feeling rather happy about my purchases. Upon walking to other stores, I kept beeping but thought nothing of it as I was wearing a heavy metal belt and sometimes that causes the alarm, now after arriving home and finally showing my husband the dress he said you have to take it back as they left the smart ink on it. This was such an inconvenience for me besides the embarrassment each time I walked out of a store I beeped but I had to drive back to the store that didn't open until 12 the next day when I had to leave for a 3pm wedding. They took care of it but i had to be inconvenienced prior to that. Remind cashier on taking off smart ink. read more

I would not recommend this salon or this JCPenney to anyone. The JCPenney salon manager at the Galleria is extremely unprofessional and rude to both customers and her staff. I had a small issue with my hair color having a reddish tint that I did not want and the manager refused to allow the stylist to fix it saying "It looks fine to me! If you want it redone, you will be charged for it". The poor stylist was upset and embarrassed by the salon manager because she wanted me to be happy and satisfied. Since the salon manager was being so unreasonable I asked to speak to the store manager who was just as rude also insisting it looked fine and who also said I would be charged to have it corrected. In frustration, I paid and left and went to another salon to get my hair color redone. I will never set foot in that JCPenney salon or store again while it it under such poor management. read more