I ordered the affirm care scalp therapy shampoo and it is old, rancid, and NOT the REAL shampoo…read more I've been using this shampoo for years and have never seen the shampoo look like the bottle they shipped me. The shampoo is very watery, dark yellow, and smells horrible! I'm attaching pictures of the bottle, what it look like coming out of the bottle, and a picture of the REAL SHAMPOO which is a (beige color) that I bought from another distributor. They sold out of the shampoo so my friend referred me to ensley beauty supply. This shampoo is supposed to have a beige color with a smooth texture and it supposed to smell amazing. This company is literally selling the WRONG/FAKE product in the affirm care bottle as if it's the REAL shampoo! I can't believe they sold me this shampoo and I have no idea WHAT kind of solution is in it. It's most definitely not shampoo and I'm so glad that I didn't put it on my hair.

They answered my questions about product ingredients very quickly via email and when I placed an…read moreorder, they included a free comb and hair mask sample! The shipping was incredibly quick too. I highly recommend ordering products from them. I have never had such a good online ordering experience.

It's difficult to find a salon with quality hair service, great customer service, affordable…read moreproducts, and reasonable wait times, but salon persuasive has found a way. Stylist Elace never double books and takes time consulting and understanding your hair before your first service. She works with relaxed, natural, and extensions. She is kind and very personable you'll sit down a client and leave a friend. The salon also offers a variety of other services that include eyelash installation, manicure/ pedicure treatments, and extension installment and maintenance. All services are reasonably priced and provided with a smile.

Okay so this is my first time here thanks to a reliable referral and I'm already enjoying what…read moreElace is doing to my hair. She is actually taking her time to learn my hair and informing me on products that work best with my hair. The salon is very clean and very welcoming. They take appointments which helps because you don't have to worry about them being overbooked. Furthermore the hours are great especially for someone who never knows what their schedule may hold. Although the location is downtown, there is plenty of parking nearby. Lastly, if you are a new natural like myself, Elise is willing to work with you to achieve #HairGoals

Kudos to Amber who has the rare gift of being good at cuts, color, styling and she does hair…read moretinsel. It's not often that you can get a stylist who is literally top notch at everything. It's a yes for this girl from this girl! Highly recommend!

Are you wondering why I gave one star? Honestly, Wheelhouse Salon deserves none, but that wasn't an…read moreoption. My experience here was extremely disappointing, aside from my initial consultation with Angelika on Oct. 20th. During the consult, I explained that my main goal was to blend my 3-month gray grow-out into something easier to maintain. I showed her photos of the soft gray-blended look I wanted, and she never once said it couldn't be achieved in one session. She filled out a laminated service card with the exact services and prices required, and I booked based on that information. On Oct. 28th, I arrived for the first color appointment. After reviewing the same photos again, Angelika brought over another stylist, and they decided to add a shadow root. When she finished, my hair looked nothing like what I asked for--I left with blue roots and barely any blonde. She apologized and said she'd fix it at my next scheduled appointment on Nov. 12, which included both the correction and a keratin treatment. Since she promised it would all be handled then, I trusted her. When checking out that day, I was charged $393.32--lower than the quote--but still tipped 20% because she said she planned to fix everything. My total came to $471.98. On Nov. 12th, I showed up expecting the correction and the keratin, as previously discussed. Instead, I was told I had to choose one service because she hadn't booked enough time. I chose the keratin since that's what she had scheduled. Afterward, while checking out, the front desk tried charging me $476 instead of the quoted $315, saying I "hadn't paid enough" at the first visit and they needed to collect an additional $40. This was never communicated. They removed one $40 error, but I still ended up paying $456.54. After realizing that I had now spent over $900 and still didn't have anything close to the color I asked for, I messaged Angelika directly through the contact card she provided. She read the message but never replied. When I called the salon to review the charges, another error was found and I was refunded $48.29--even though their written policies state they "don't offer refunds." It was clear I had been overcharged multiple times. I reached out again to clarify my Dec. 1 correction appointment. The salon later texted me saying Angelika felt she only owed me a base color and blow-dry, and that I would have to pay for the foil and toner--another $274. This would have pushed the total cost of this disaster to well over $1,200. They also claimed that my desired gray-blended look takes multiple sessions, something never mentioned in the consult or at any point before taking my money. Angelika had expressed total confidence that she could achieve the look. At this point, nothing made sense. How can stylists turn dark brown hair into pink, purple, or blue in a single appointment, yet somehow blending soft gray tones supposedly requires multiple expensive sessions? Either they lack the skill or they are price-gouging. I'm sharing this to save others from the time, money, and frustration I experienced. Always take a photo of the laminated service card--they rely on it, and you should too. My before photo, the inspiration photos I provided, and the results I left with were not remotely aligned. My 3-month gray grow-out is gone, and I paid nearly a thousand dollars for a result I never asked for.

This little gem of a place is fantastic but what makes it so is Desiree. She did a phenomenal job…read moreon my hair which is obviously not easy to manage. I have that kind of hair that has its own hair. Very thick and with semi-coarse textures. I looked like a completely different person which before and after photos will be available on their Facebook page soon. I have found a place I can honestly recommend! Edited to add that you can book your appointment online as I did through Vagaro. So convenient!

Owner was extremely rude to new stylist and berated her for making an appointment with me. I…read morepreviously visited another stylist at this salon and wanted to try someone new. Very unprofessional.

Riley did an amazing job. I was very pleased. I had to find a new stylist as mine left Birmingham…read more My hair is curly so I was a little nervous, she took the time and it came out just perfect. I already booked my next appointment.

The stylist did a good job but charged an extra $50 for a six snips for a trim - not even a haircut.read more

This is hands down the best hair salon experience I have ever had. The customer service and…read moreprofessionalism is on point. They should offer training to other salons. This is the Chick-Fil-A of hair salons. My appointment started right on time. I was greeted immediately upon entering. Once there, I was greeted by my name by all the stylists. I was in and out in approximately 2 hours. My stylist, D'Aundria, was super sweet and fast. I really liked my finished style. If you're looking for a natural hair salon, look no further. Hayah Beauty is everything! You might have sticker shock when you see the prices, it's expensive. But, the styles last a long time.

A while back, a stylist in this place tore my hair out from the roots with a small toothed blow…read moredryer. She did not take time to part my hair and comb it first. My dermatologist said that the damage was from her pulling. She also broke off a lot of hair. That hair started growing back within 3 months. In contrast, hair that is pulled from the roots can take years to grow back. I'm wondering why a salon that specializes in natural hair has a stylist who doesn't know how to comb hair. Using conditioner and parting before combing is key. You also must part before blow drying. She attempted to comb my hair all at once and to blow dry it all at once. This is a bad practice. Also, she did not condition or moisturize my hair well. I've been to other salons and no one has had a problem combing my hair. It is next level for someone to pull your hair out. I told her my scalp hurt and was sore. She acted like it was no big deal. I went in the salon with very healthy long hair that was even. But I left with my hair being a choppy mess.

Exelent service, Johanna you are the best!! Great ambient, I…read morelove her energy makes you wants to come back.

Located across from ALDI's. Only 2 techs. They speak Spanish among each other. Play loud Spanish…read moremusic. They really need to update the shop it looks dual and dreary with old furniture. They are rude, they will stop doing your hair to check on kids and husband, horrible service, poor bowl wash by wetting clothes and ears. Not to mention if you are burned there will be no apologies. Her statement was it's part of the process. No chart with prices or services offered. They charged $120 for an 8 yr old's press & curl neck length. And $60 for a silk press no matter how short the hair. It cost more if your hair is long. Their dryers will over heat so make sure you don't have it too close to the rollers. Do a Blow Out if you are in a hurry, they will put you in front of all the other clients. ONLY USE CASH so they won't tip themselves (thieves) on your card. They don't deserve any stars. It pays to be kind to people when you run a business. If I tell you that you hurt/burn me don't say I'm complaining and it's part of the process. MY PROCESS IS ITS 2024 AND ACCOUNTABILITY IS EVERYTHING!!

II just had my first appointment here with Brooke and I have scheduled my next of what I expect to…read morebe many. They made sure I was aware of all of the services they offered without being pushy about any of them and they made sure up front that I knew what my final price would be for the services I chose. Sometimes being a guy in a salon can be a little off putting but I felt well taken care of from the moment I walked in. The shampoo and neck massage was a nice way to start off and the precision to detail by Brooke was excellent. She showed me the products at the end and helped me find the ones I wanted and explained well the differences between them I definitely look forward to coming back!

The service was timely, they were consciousness of what service I wanted, provided top notch…read moreservice and at a fair price. I would highly recommend T. Fox Salon, you will be happy you went to T. Fox Salon! I know I will be going back to T. Fox Salon!