Cancel

    Open app

    Search

    SEPHORA

    3.0 (202 reviews)
    Open 10:00 am - 7:00 pm
    Updated a few days ago

    SEPHORA Photos

    Recommended Reviews - SEPHORA

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Brand rep presenting and educating on skincare products
    Mala K.

    Sephora has a great way of servicing their clients and providing the best service at the salon and also with the products that they sell! The biggest thing is they also almost always have brand reps who represent a variety of brands and educate you on the products they carry and give you product knowledge so that you can make the best decision on making your purchase!

    Line
    P K.

    10 employees roaming around with 8-9 people in line and just one person assisting customers.

    Recycling station for empties
    Amy G.

    This location does get very busy, depending on the time of the day. But from the few times that I've been here, the employees have been helpful so I have no complaints. Something new that Sephora added to certain stores is the "recycling" option. Certain locations like this one now have drop-off stations to recycle your empty makeup or skincare bottles as long as you wash and clean them beforehand. It's a great addition in my opinion.

    Natural glam
    Sophina V.

    I would highly recommend booking with Nathaniel and or Julie!Both were so sweet and caring.Nathaniel was extremely patient with me considering how sensitive my eyes are with touch but he was so gentle and understanding.He understood the assignment when given an inspo pic and showed out for it.Loved his work,I will definitely book future appointments with him! But p.s. please ignore my tired look,I had just got off a 14hr shift and was sleep deprived.

    Top area is my skin and Janaya matched my lower half perfectly. It was so smooth and natural. "Make up forever" Foundation and powder.

    Janaya helped me today. 5/9/24 I was waiting to get color matched. she happened to walk by and asked if I needed any assistance. she color matched me and suggested a formula in foundation and powder that would auit my skin type, color and age. she made a great match to my skin. I got her help with my eyebrows. She is helpful, very good at makeup and was eager to give great customer service. Thanks Janaya!!!

    Receipt from current visit.
    Alondra B.

    If you want to feel discriminated and be profiled, I highly suggest this Sephora location. Dina and another blonde lady surrounded me in the hair section and pulled my basket from my arm to see if I had taken a SAMPLE hair serum. I have never felt so humiliated. I am a Fremont resident but usually go to the great mall Sephora because the energy is always so heavy here. I'm always spotting secret shoppers watching me and they tend to follow the younger crowd as well as POC. Never knew the beauty space could be so ugly!

    Rebecca E.

    I'm writing this review to give credit to Tiffani on 2/15!! I needed help picking out several makeup items, and she took the time to match and test everything with me. I already had a few brands in mind, but she recommended the Caliray primer and Patrick Ta blush (my shade was out of stock that day), which was a suitable replacement for the previous brands I used. She was patient and super helpful, and she made sure to check on other customers while still coming back to help me finalize my choices. I appreciate her time and excellent service! Also, I didn't catch her name, but there was a beautiful Black woman full of energy helping several customers with products I was testing as well. (I noticed her walking all over the store, as was I.) It was pretty warm in there, but her I noticed her Makeup was still matte, so I had to inquire what product she used. She was super sweet in answering and recommended the Makeup Forever primer; I haven't used it, but I trust her recommendation based on her Makeup that day. Overall, this location is convenient; stocking is a hit or miss, and customer service was average before this visit.

    UD Lipliners 3/29/23

    See all

    6 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0
    Photo of teresa o.
    170
    57
    12

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 8
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 6
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jenny D.
    181
    111
    55

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    No customer service at this location. They don't have enough staff. You have to help yourself or wait forever for someone to help you.

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    One of the best Sephora! The manager of this store really impressed me. She took her time to interact with me and other customers.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Ne S.
    0
    37
    0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Marissa G.
    197
    102
    36

    8 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 15
    Thanks 0
    Love this 13
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Heidy C.
    34
    26
    226

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Never has anything in stock. Staff unhelpful. Better to order online or drive to San Jose even with rising gas prices

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    7 years ago

    Helpful 13
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    This is the best sephora in the bay area by far! Always friendly and helpful staff! They always have everything i came in for (and more)

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Kara G.
    0
    55
    26

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    I can honestly say that this was one of the most disappointing Sephora stores I have been to...customer service one star!!!!

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    I thought it would be a good idea to stop by here before visiting my mumzy... I wish I read the reviews here before I went!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Janel Q.
    8
    84
    101

    9 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 3 of 6

    Ask the Community - SEPHORA

    Do they give samples for foundation? There's a foundation I want to try but I don't want to buy the whole bottle before I try it in my face.

    Yup! You can either walk in or schedule for a free appointment if you're squeezed on time and want it personalized!

    View All 4 Questions

    Review Highlights - SEPHORA

    Kay explained to him my debuckle and he took me straight to a brand and asked if he could apply a sample on my face.

    Mentioned in 4 reviews

    Read more highlights

    TokTok Beauty - from 1.19.26

    TokTok Beauty

    4.8(102 reviews)
    6.4 mi
    $$

    This store is my happy place! The staff are friendly and do a great job keeping things tidy…read more They're very helpful but also let you shop in peace, which I appreciate. They have a lot of popular asian skincare, hair care, and makeup + lesser known products that are fun finds and still effective! I've found that their products are oftentimes a better deal than what you'd get from online retailers like yesstyle/stylevana when you factor in shipping costs. It's also in a great location near heytea and ranch 99, making it a convenient stop to get all your necessities! The parking lot can get busy depending on when you go, but it's never taken me more than 5mins to find a spot. Things that would improve the experience is having more inventory (i've had a few experiences where the product I went in for are out of stock and they aren't always sure when it will be restocked). I also wish they carried the Kose tone up sunscreen, but at least there are plenty of other products to try!

    This is the perfect stop if you're hunting for legit Asian skincare without risking online fakes…read more The shelves are packed with imported creams, lotions, sunscreens. I finally found two products I'd been searching for everywhere: Biore UV and Centella, after even Walmart let me down with counterfeits. Prices lean high, but at least you're getting the real stuff. If you want trustworthy Asian skincare in San Jose, this is the spot.

    Photos
    TokTok Beauty - Outside

    Outside

    TokTok Beauty
    TokTok Beauty

    See all

    Signature Perfumes - Code cut off =|

    Signature Perfumes

    1.5(13 reviews)
    7.3 mi
    $$$$

    PLEASE Check online the prices of things prior to purchasing ANYTHING from this store. Was told a 3…read moreyear old cologne was the latest and greatest thing, in addition to getting a SUPER deal from the owner himself who was present. He definitely didn't have a problem charging me $150 for 2 colognes that combined, both the very same size could be purchased on Amazon for $40 shipped! He gave me his personal email and cellphone number but it's all for show, never answered my emails or my calls when I called him on this all! NEVER AGAIN AND BUYERS BE WARNED! Do your homework before purchasing anything from there.

    DONT PURCHASE PERFUMES OR COLOGNES HERE. COUNTERFEIT…read more I purchased a Flowerbomb for $95. I was thinking.. this is too good of a deal. This perfume in retail is usually $150 (sephora, macys, nordstrom). In the box, I found the code cut off with a razor and superglued on the side. Viktor & Rolf would not go through all the trouble to do such thing. I left the store for 5 minutes and opened the box and I was so angry! Went back and demanded for a refund, Product has been tampered with and they said no. My boyfriend lawyered the guy, saying we would bring this to a small claim court. This product was tampered and could be a counterfeit. It's illegal to sell a counterfeit or was false advertisement (thinking the perfume was real.) The sales guy was so stubborn but we were more stubborn!! So eventually he called his boss and gave me my full refund. Store credit or exchanges? Hell no. Other products are probably fake as well.

    Photos
    Signature Perfumes - RAZORED

    RAZORED

    Signature Perfumes

    See all

    SEPHORA - cosmetics - Updated May 2026

    Loading...
    Loading...
    Loading...