Easily accessible from the American Girl parking entrance.
Located on the first floor -- closest department store: JCPenney
Today my friend and I went in. Our purchase was over $100, and then we decided to do the rest online because the staff in this location is so unpleasant. From the manager that stands around, to the waste of employees that can't help the customer. So apparently they have a make up consultant, and the others --- who knows what they do. Ringing up guests isn't a braniac job, but one is assigned to register. I can understand that. However, you have a build up of 5 to 6 customers waiting to get some help from one employee while the others carry on MEANINGLESS conversations. This location needs to be managed better. The employees are too comfy getting paid for being there, but not for being helpful. We decided we're better off shopping online, or at a different location if we want to talk about the different brands available.
I have gone many times, and only one employee was pleasant: Amber. Other than her, this review applies for EVERY visit.
Sephora offers many brands of make up, perfumes, moisturizers. Come in and try for yourself. In my opinion, check online, sometimes there are gifts available for the same purchase, but only online. We discovered this after the in store service was abysmal. read more