I wanna start off by saying I hate going to Avalon so I was dreading going here. But I just had the…read morebest experience ever with Lisa at Sephora. LISA I LOVE YOU. I would go back quite literally just to speak to her. I came in with a bunch of questions and concerns about skincare and foundation for skin changes in your thirty's. She was so knowledgeable and took me all around the store for an entire new routine. You can tell she's so passionate and really loves what she does. She completely made my day. We literally hugged before I left and I miss her already. I can't say enough good things about her. Made my day.

Second time in this store and had to search someone to help. They pointed to an area and never came…read moreby to suggest product, help try on etc. Finally ask another salesperson to get me a sponge so I could try on a b product I found. The Perimeter Mall store has great sales people. They help and suggest with anything you need. Unfortunately not as convenient.

Nice store but, calling the phone is not calling the actual store! I was surprised that I had to…read morewaste my time with a central calling system and irritated that I could not buy something over the phone to pickup later. Some of the high end brands have missed what customer service really is! Was told I had to go visit the store to purchase which would be fine if this wasn't a hard to fine item and wanted to grab it for Mother's Day! Not much personal service... just want our foot traffic!

Well hello CoCo & Jackie O. During a shopping outing at the Avalon, we stopped inside & I gave my…read moreMillenniums a little history on the world of Chanel & some of the popular figures who enhanced the luxurious line. This boutique that doesn't sell any leather goods offers make-up, sunglasses, trinkets & perfume. Of course, at checkout time, my fragrance was the only one not in stock, yet still didn't go home empty-handed. I was treated to a few samples including a portable perfume sprayer that I'll be able to utilize once I get a bottle of Collander arrives. My absolute highlight was my family's interaction with the team especially Tyler & his jovial spirit. Each employee makes it their sole objective to make the customers feel welcomed, happy & not pressured to buy. The echelon of customer service at this store speaks for itself as the Associates exude pride in representing the Chanel brand.

The attitude in this place is just crazy!!…read more My wife needed some help and it was like she was bothering them. I mean literally the employees was mean mugging my wife for asking. Seriously if you don't like working with people don't! I mean even after my wife was done the employee looked like she was wanting to murder someone. Your job is customer service first and foremost... seriously my wife is paying for you to work here... get over yourself! I wanted to say something so badly... maybe she was having a bad day... then get off the floor or put your game face on. I have been in sales my whole life... customer service is the number one aspect of sales. In contrast we were at the other big makeup store earlier and the staff was super helpful and happy to help! I would not come back here if the product was free!

UNBELIEVABLE!!!!! I called a week ahead to get an…read moreappointment to help me applying eye shadow. I specifically asked for the cost. "Complimentary" I was told. When I got to my appointment, the young lady spent 8 minutes with me applying eye shadows. I decided to purchase a couple of items. When I got to the check out my bill was over $90. I said "WHAT FOR?" The reply was $70. for the consultation. What a rip off. I walked out without my products and without paying. Stay away from this location. A total disaster.

THEY ARE OPEN DURING CONSTRUCTION! I almost turned around…read morebecause there is a road closure just past the shop. I'm so happy that I didn't. This is a lovely shop run by kind and helpful people who deserve your business. With all the big box stores and online warehouses, shopping can feel like work. Customer service can feel cold and distant. Shopping at Lilly Sage is an entirely different experience, an enjoyable one. They make you feel welcome and offer exemplary personalized customer service. They create their own amazing bath and body products in their on-site lab. The shop is like a treasure closet. If you need a unique gift or want to try some luxurious bath and body products, stop by. You won't be disappointed.

It's a very cute and nicely organized collection. The lady is very patient and knowledgeable, she…read moreexplained and helped us really well. I highly recommend

A-MAZ-ING!!!!!! I…read morewas booked for a private 2-hour candle making session and had an absolute blast. The booking instructions had to be detailed because we arrived with everything we needed. We were greeted with so much enthusiasm and joy ... I felt so welcomed! For start to finish Donyella (sp) took such good care of us! Careful guidance. Great humor. Wonderful music. EXCELLENT energy! I canNOT wait to burn my candles AND look forward to recommending this place to others. Please check them out and show your support. Great for couples, girls night out/in, small groups, bachelorette parties, alternative bachelor parties, teen celebrations and MORE!

I did a private event with a group of friends and we had a time! Tracy was so nice! You can tell…read morethat she takes pride in helping others. Her system was efficient and informative. I actually learned about coconut wax and the cotton wicks that they use. The scents were laid out in a manner that requires you to follow your nose to make decisions. Once you pick your scents you have an easy setup for mixing and pouring your candle. I liked the fact that the overall process wasn't too messy. The best part is that they offer a BYOB service! You can create your atmosphere. The karaoke stage and sound system is a great way to kill time while waiting for your wax to harden. My overall experience was a 10/10. Clean facility, Welcoming staff, Straight forward process, and I got to take my candle home after the experience.

Decent mall, several large anchor stores and the usual other retailers you expect to find.read more

I'm dating myself by saying this, but I remember when this Mall was built! It's definitely seen…read morebetter days, but some stores have remained constant. My kids love coming here to ride the train and carousel. I'll keep coming here whenever we're in town!

A standout candle making experience at West + Peak…read more I loved my time at West + Peak. The scent bar alone made the class worth it because you can build your fragrance like a true chemist. The range is incredible with gourmand, spicy, floral, fruity and woody options. Palo Alto was a favorite. The instructor made the experience even better. Her guidance was clear and hands on, and she set up a special table so we could bring our own bubbly and charcuterie. Such a thoughtful touch. We made two candles instead of one, which most places do not offer, and the customization level was far better than other studios. I also loved the option to add dried herbs and florals for extra personality. The finished candles were a great size at about 10 ounces with beautifully blended scents. If you want a fun and personal candle making experience, West + Peak delivers.

Candle making class was fabulous!! Learned a lot about fragrances - what works together and what…read moredoesn't! Candles ready for pick up the next day. Beautiful candles with a lovely fragrance!!

We were in town visiting dear friends. After lunch we decided to check out some of the stores…read morenearby. While La Bella Maison was beautiful, we felt uncomfortable from the staff's initial greeting--first in the store next door and then in La Bella Maison. Upon arrival, the employee asked if we were on a field trip or something. My friend and I each had our adult children with us. Not a field trip. Then we entered La Bella Maison, where the employee was on the phone stating "yes, they just walked in". She hung up and told us the other store had called her to tell her about a group of beautiful people coming her way. ??? It was beyond bizarre--and disappointing.

Ok, if you are in the burbs go seek out this store! Try to find something in this place that isn't…read morejust absolutely beautiful! You won't find it! Everything from the clothing to jewelry to house wares is stunning! They have a wonderful selection of BedStu handbags, wallets and boots. I realize that brand is a splurge for most of us but, hey, sometimes you gotta treat yourself. The staff is wonderful. Not snobby at all and they are helpful if you want them to be but let you be if you want to just look at round. Perfect place to get your gals a birthday present!