Sentry

We had a couple of issues going on and Dunn's worked through them to get tot he root cause. As with…read moreso many home projects, one thing leads to another and we finally replaced the sump pump at the heart of the matter. Given all the things that had to be done along the way, the manager gave me a good deal on a couple of the other issues that were repaired, which made feel they were very value conscious. Among the firms that I reached out to through Yelp, they were the first on the site and ready to start work. I'd definitely use them again.

I have a property in Anniston and my tenant was experiencing no heat/a broken HVAC system, in this…read morecurrent frigid winter. I reached out to Dunn initially through a Google search (after hours) and received an email and text message reply within 24hrs. I appreciate the prompt reply. I called the next day and their phone system used an automated AI response initially, but I was then rerouted and able to speak with a service person. They dispatched a technician, diagnosed my issues, sent quote estimates to my email, followed up with a confirmed booking, and came out within the next day with the proper part to service my broken system. Before the serviceman arrived, I received text updates with pictures of who to expect and with their estimated time of arrival. The communication, timeliness and efficient service provided by Dunn was exceptional. They charge a standard assessment fee which is factored into the overall cost of service. I would recommend Dunn if you're local to their service areas.

Standard Heating, Cooling & Plumbing

3.3

(29 reviews)

Needed a Cartridge replacement for a Shower & Tub combo. They wanted to charge the $645 for the…read morerepair, which seemed extremely high for what appears to be a relatively straightforward job. After researching the part online, I found the replacement cartridge available for less than $75. It appears to be a 30-minute job. I asked the supervisor for a breakdown of the cost between labor and material. He said that they don't give a breakdown. They appear to be hiding their labor cost, which seems to be very high. I wouldn't let the technician do the job and pay an $80 fee for the visit.

I contacted a plumber because I didn't have time to handle a minor repair myself -- a simple faucet…read morestem and valve seat replacement. The plumber showed up on time, which initially seemed promising. I led him to the issue and clearly explained what needed fixing. He briefly touched the faucet handle and tapped the wall, then asked to inspect the plumbing from the basement. After glancing at the water lines leading to the bathroom, he informed me he'd step out to his vehicle to "write up a quote." About 20 minutes later, he returned with a legal pad and handed me a quote: approximately $1,700. The estimate included installation of shutoff valves in the basement -- completely unrelated to the original problem. Naturally, I declined and asked if he was going to address the leaking faucet, since that was the purpose of my call and I needed to resume my day. His response? "That's my quote. That's what I see needs to be done." At that point, I politely asked him to leave. To say I was disappointed is an understatement. I was furious -- not only did he refuse to address the issue I called about, but he did so with an arrogant tone. I will never use Standard Heating, Cooling & Plumbing again, and I'll make sure others are equally informed. And yes, I still had to pay the $80.00 visit fee, despite the fact that he tried to inflate a minor repair into a major project I didn't ask for or need. I couldn't help but think: if I were a senior citizen, he might've had a field day. That's unacceptable.

Western Sales & Services

Installed new Anerican Standard HVAC, 4 tons on par with Trane for a reasonable amount . Two guys…read moreworked in hot attic all day ! Works great. I called & said I want them back to turn on new heater in the fall. Even sent us a nice thank you note.

I gotta tell you. It's been cold here in the south. These last couple weeks and my heater went out…read more Luckily, Western was available to have a technician at my house within 24 hours of contacting them. Their technician came out and the work was completed and the heat was back on within 45 minutes of him Arriving. The work was professional and the technician, Cleaned up after he was finished. Couldn't have asked for better service and the price was much lower than some competitors!

VIP Heating And Air Conditioning

(1 review)

Jason was very professional, very skilled in his trade, on time, and extremely polite. Good price…read morefor the work he was doing for us. Even performed a follow-up call a few weeks later after service was done to ensure everything was working as it should and we were happy with the service & work. Would recommend him for AC work.

From the owner: VIP Heating and Air Conditioning does it right! Purchase a yearly maintenance from us for only…read more169.00(only more 99.00 for additional systems) and receive 10 percent off any future repairs and no service charge for one year from date of service agreement purchase. Servicing your HVAC equipment will save your power bill and extend the life of your equipment saving you a lot of extra money. Call us anytime (205)388-3529. We provide Heat pump, furnace, and air conditioner cleaning, service, and maintenance. We repair broken HVAC equipment. Installation of new HVAC equipment. We install and repair duct work. We install Whole home air purifiers. We can service any brand of heating and/or air conditioning equipment.

Wilbur's Air Conditioning, Heating & Plumbing

(40 reviews)

I was extremely satisfied with the service Michael Farley did. He did a through and quick job. Jeff…read morethe salesman was straightforward about purchasing a new unit and no pressure.

Positives: responded quickly to my request for repair, scheduled and showed up to service my HVAC…read moreon a holiday weekend, very friendly staff. Negatives: I was charged $600 (in addition to the higher weekend fee to come out) for a repair that took 20 minutes and required no parts. It was two different charges that didn't really make sense because you couldn't have really done one without the other. It felt like I was taken advantage of as a single woman on a holiday weekend who didn't know how easy/quick the repair would be when I agreed to the cost. The service man also told me that the credit card payment on his tablet wasn't working so I had to pay by check. I wasn't planning to dispute a charge, but this made it to where I didn't have the option. I responded to two different text surveys with this rating and information and was assured both times that the service manager would follow up and they never did. My father also called multiple times and never got follow up. I was waiting until we heard back from them before I posted a negative review (I communicated this to them), but it's now been over 4 weeks. I have used them for repairs before without issue, but will not be using them again and would not recommend them to my friends/family/neighbors.

Aire Serv of Birmingham

3.1

(17 reviews)

Five stars for Aire Serv of Birmingham! We had a service call this week and our technician, Derrick…read moreBrown, was fantastic. He was incredibly patient, professional, and highly knowledgeable about our system. He took the time to make sure everything was done right, and we couldn't be more pleased with the service we received. We will definitely be asking for Derrick by name for all of our future HVAC needs!

Darius was quick, efficient, and friendly while getting my air conditioning running cold again!read more

Hemphill Services

4.7

(15 reviews)

Our AC upstairs was leaking and they tried to sell my wife an AC recharge or a new AC. They knew it…read morewas due to a clogged drain and came out twice only to finally say there wasnt enough of a fall for the drainage line. It's been in operation for 15 years, so ofcourse it wasn't the angle of the drain. It was a clog in the system we ended up doing ourselves. Company will take your money bewarned

Nice job! They replaced our water heater in the upstairs part of the building. Great job!read more

Cool Breeze

4.6

(9 reviews)

This company is absolutely wonderful! They show up when we need them most. They get here quickly,…read moredo the work and never overcharge. In fact, for the work they do, I was expecting to pay more. They go above and beyond to fix whatever the issue is. They are all so nice and professional. I can totally trust them to go all over my house. They tell you the problem and never try to up-sell. That's very rare today. Use Cool Breeze for any problems you have. You will not regret it!!

We've worked with Court and Cool Breeze many times over the years and our experience is always…read morefantastic. They do what they say they will do, are honest with us, and are quick to respond when we need help. I recommend them to everyone.

Dr Comfort

(1 review)

Avesome comapany and well trained professional. Hamza is very knowledgeable, professional and…read morecustomer service oriented technician. Hamza replaced whole system in my son's house and everything is working great. He was efficient. I definitely recommend Hamza and his company to my family and friend.

From the owner: We offer 24/7 HVAC and Plumbing services. You can text or call us anytime.read more

OnTime Service

2.5

(71 reviews)

I needed a thermostat replacement and OnTime Service came out. I told the tech (Keyon) my situation…read moreand he understood what I was looking for. He was very knowledgeable. He went out of his way to help with getting the exact thermostat for my needs. The tech who installed my thermostat (sorry, I forgot your name) was just as friendly, understanding and knowledgeable and even set the app up for me at my request. OnTime Service has great knowledgeable techs and VERY competitive pricing. I now have become a member and use OnTime for my Hvac, plumbing and electrical needs/repairs. You can't go wrong with Ontime Service. At least, that has been my personal experience with them and I have them 5 times so far.

I called them when I needed a plumber asap. The man that arrived was amazing. He exceeded my…read moreexpectations. Employees are uniformly dressed, in new vehicles. Dispatch is constantly updating customers via text about arrival time. Invoices are shown in IPads and credit cards never leave your sight. In other words they give professional service that uses new technology. Their overhead, training and business plan prevents them from being cheap. I appreciate them from stopping the water from my leaking hot water heater from running down my driveway and the other waste of running water I was suffering. Call them if you find yourself in trouble like I was. You won't regret it! My only complaint is their prices. They didn't get more work from me simply because they aren't cheap! But remember they have that big overhead. Hence I can only give 3 stars.

John's Electric

4.6

(12 reviews)

Based on the reviews here on Yelp, I decided to give John's Electric a call. My initial need was…read morebasic repair/maintenance, but I also have several larger future projects in mind that will require a quality electric company. All my interaction with the company was very positive and the work was done in a very professional and exacting manner. Great communication and patience through my many questions prior to actually starting the work. Fair pricing and willingness to explore options, to solve problems in multiple ways in order to maximize value for the customer. Once we nailed down the best plan to proceed, the team got right to work, and the work was performed quickly and very satisfactorily. Again, this initial project was not complicated, but our discussions helped me confirm that my best approach is to phase my projects, and based on this first experience, I'm planning to have John's Electric, Inc., back ASAP for a bigger project. Clearly a family business that is serious about customer experience and satisfaction, providing its services in a very intelligent and professional way.

Jeremy and Jacob did a great job! They explained everything and did the work really fast!read more

Prestigious Appliance

4.4

(5 reviews)

This is a first rate company. Trained technicians (by the manufacturer; in my case Sub-Zero),…read moreprompt and neat workmanship. My 8 year old refrigerator was icing up and there was a "factory update" involving a new fan and many related parts. They also diagnosed the problem with my Sub-Zero Beverage Center, ordered parts, removed it and took it back to their shop for repairs. It will take about a week for repairs and re-install. The Technicians arrived on time, worked efficiently, fixed my built-in refrigerator, cleaned up and left - what more can you ask for?

We've used these guy's twice. Let me say if you need Sub Zero service, you call these guys. We used…read moreour Home warranty people to send out service for our Sub Zero. They sent a company out, we paid the $70 service call fee and they paid them 1200.00 (not) to fix the Fridge, they were there and gone in 45 min. We called Prestigious Appliance to come out,....long story short. He replaced the very parts the noodle heads before him said they had replaced, all original parts, still in tact.He had to remove all the shelves, drawers etc...to remove inside back panel, to get to some of the parts....which I never saw the man before do. So, that right there told me, the other guy ripped off the Warranty Co. Now, WE did end up paying $1200.00 out of pocket....but we had some expensive parts replaced, one of which was a compressor.....But, add it up here. .....the fridge stops working and unless you can get someone to your house within the hour to repair it, you're either going to lose the groceries inside, or transfer them to the refrigerator in the garage. Either way it's a big hassle. Then wait 2 weeks for them to come and not repair it. We then have to do this a second time....transport groceries to the garage..go back and forth to the garage whenever you need something out of the refrigerator, the freezer isn't large enough so you end up losing some groceries. So, there's waste of money as well. I don't know about you, but I'd rather spend the money to have it repaired, correctly the first time, than to go through all of that. It is not like you're having to do without a microwave. And spending 1200.00 isn't the same as the $12,000.00 for the Fridge. So, don't go through the aggravation we did for a month before we took control from the warranty company. Simply call Prestigious Appliance to begin with. They are the most knowledgeable guys you'll meet.

Wayne Pickle Septic Tank

4.4

(10 reviews)

Wayne Pickle Septic provided excellent service. They came when they were scheduled and cleaned up…read moretheir mess.

Just spent $24k at another rental for a new septic system and thought never again. So I called…read moreWayne Pickle to have our duplex's tanks pumped Glad I did because 3 lids were either cracked or collapsed. The collapsed lid had a steel piece of roofing covering it by a previous owner. Ugh. They pumped the tanks' ordered the lids, and we will be all good in a couple days. Guys that came out were great. Highly recommend!

Honey Done Handyman Services

Honest diagnosis prior to sending him out and paying for a fix that wasnt worth it. Would recommendread more

Joshua installed new in the box appliances- an over the range microwave and a dishwasher. He was…read morepunctual, efficient and the installation price was reasonable.

Brian Mann the HandyMann

(1 review)

Brilliant, knows his stuff works quickly, efficiently no mess…read more Good man good prices. Will highly recommend him from appliances, electrical and plumbing. Checked my electrical sockets, cleaned my gutters with all with a smile and great manners. Oh and put up a back door screen which looks fabulous.

From the owner: My focus is quality! I go above and beyond to make sure my work is of satisfaction before I leave…read more I’ll spend the necessary time to make sure I pay attention to all the little details! Thanks for your consideration and have a blessed day!

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17 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

William P.

8 years ago

I had 2 plumbing visits so not exactly sure how to rate this but first plumber came to install a new garbage disposal but was going to cost over $500 which is about $400 labor for 1 hour as I had already priced the disposal and it was less than $100. He advised me to just remove it at a substantial savings which I did. Also had 2 bathroom sinks that were slow so he tried to clean them out. From then on it was a downhill disaster! Some were his mistakes and some maybe weren't. Made a mess with black stained white carpet, water pouring through floor to garage on my clean car, on and on. I then had to pay $45 for a super drain cleaner called Thrift which he poured down the drain and they opened immediately! They only sell it to plumbers! He worked hard for 6 hours but did give me a discount on the bill. Took me days to clean up. Left stopper out of 1 sink as it broke while cleaning. 2 more plumbers came days later and I had to buy and replace whole assembly for almost $200. It works now and they did a good job but cost a lot for a sink stopper! So I was out $700+ and days of cleaning, drying with fans, etc. Will not use Sentry Plumbing again. Happy with HVAC services thus far but they sold me a new $13K system so it should. Installation crew took hours but good job. read more

Rebecca D.

8 years ago

My husband and I can not say enough good things about this company. 1.) They responded very quickly when we noticed our AC went out. 2.) The repairman ACTUALLY knew how to run diagnostics on the unit we had. We've had 6 different companies out in the last 2 years and none of them knew how to even look at the inside panel to read the codes for the problem displayed. 3.)Because our AC was completely fried and we needed a new unit a salesperson came out the next day and sat and talked to us. Did not try to push the most expensive package on us, listened to our needs, made nonbinding recommendations based on OUR needs. 4.) They were able to install the new unit in 2 days from setting up the quote. Quick, efficient, clean, took the time to tell us about how to use the new thermostat, and overall very professional. We are more than pleased with their service call and installation. I will highly recommend them to family, friends, and coworkers that find themselves in similar situations. read more

Bruce L.

8 years ago

The HVAC in our two year old home was significantly undersized and we had an encapsulated crawl space that was not being properly conditioned. The units couldn't keep up in the summer or winter. We finally bit the bullet and decided to correct the problem. Kenneth from Sentry spent time with us to assess and understand our needs and he developed several options that would solve our problems. We chose one that we knew would work and that fit our budget. They assigned a two man team of Terry and Randy to do the installation. It was estimated as a two week job but was complete in about a week and a half. Terry and Randy were the best; always careful, very thorough, and exceptionally neat. Everything was installed to our satisfaction and we couldn't be happier with the result. read more

Karin S.

7 years ago

I used Sentry's plumbing service when my water pressure regulator valve needed to be replaced, because they'd successfully done the same work for a neighbor. The technician suggested placing two valves on my line to secure it against future problems, which I did, Some weeks later, a technician for another company said that Sentry had done a great job for me, by recommending 2 water pressure regulator valves in a sequence, because of the high water pressure in my area. I never would have known that was possible except for the knowledgeable Sentry technician explaining it to me. read more

Ruth C.

6 years ago

They have been taking care of my systems for years, including a generator, and I've not had any problems with them. Called once when the furnace went out and it was freezing outside. They got a tech over here at 1AM - that's in the morning! I know the owner, Charlie Conklin, and can't believe he wud be abusive on the phone. Of course, I will continue having them out every six months to check things out. read more

Susan S.

5 years ago

We had a problem with a light in our kitchen a few days before Thanksgiving (a busy time in the kitchen). We called Sentry and got an appointment for the next morning. Diego showed up on time, was so helpful and didn't seem fazed at all by the 16-foot ceiling. He quickly fixed our light and then did some troubleshooting with an outdoor plug. We will most definitely call Sentry again! Highly recommend! read more

Joseph D.

13 years ago

Sentry's representatives were friendly, helpful, and very respectful of my time. They came when they said they would, and repaired my AC unit quickly, without making up reasons to dig in my pocket. Sentry's agents were honest, and genuinely seemed to care about my comfort. I would recommend Sentry to anyone looking for AC repair in Birmingham, Hoover, Homewood, Vestavia, or Mountain Brook. read more

Jan B.

8 years ago

We are very pleased with the repair to our outside faucet. It was installed (by another individual) and had to be replaced, it was dripping and we had to leave it running during the cold weather snap. We were very pleased with the professionalism we have always received from Sentry with our generator service, new hot water heater and plan on using them for a long time. read more

Roy S.

4 years ago

I have been using Sentry for years. They are always courteous and thorough in their maintenance of my heating and cooling systems. I highly recommend them. You will not be disappointed! read more

Eric P.

7 years ago

Responded quickly to my call. Had my unit back up and running in no time. Thought the charge was reasonable also.

Rachel C.

8 years ago

They always come in a timely manner . Thanks Pam and Christina for always taking care of us.

Elsie B.

5 years ago

Always have had good service They show when they say they will be there . Elsie Boros read more

David B.

8 years ago

Very Fast, and also honest! These are the real deal!

Vinnie P.

5 years ago

easy and fast. They guys know what They are doing

Shelly T.

8 years ago

Excellent service and professional technician.

Christina H.

9 years ago

Helpful staff and friendly technicians!

Lester R.

4 years ago

Great service and follow up

Sentry - plumbing - Updated August 2026

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I was not impressed. I had them come look at a recently installed system. The man was angry the…read moreentire time. He pulled out a calculator with an estimate of $18,000 for the brand he uses and refused to work with the new equipment. I felt sorry for his helper. I paid them $99 to get the hell away from me essentially. As a result, I would not call them for anything. I would not recommend them. Thumbs down.

First, this company answered the phone and was able to send someone out to look at a duct problem…read morewe had at One of our duplexes. That is a plus. A big plus. The downside? They quoted me an outrageous price. When I told them it was 50% more than what we had budgeted and I was going to call my spouse to talk about it, the technician IMMEDIATELY dropped the price by $250.00. Like before my husband could even answer my call. He knew that his quote was outrageous and that my husband would say absolutely not! but felt I may be gullible. I know that I am a girl, But that doesn't mean as a company that the first thing you try to do is price gouge me. Shame on you. The workmanship is fine, but I am very displeased about the quote process.

Xcalibur Services

3.0

(10 reviews)

I have been a member of Xcalibur for a couple of years now and I've used ever one of their…read moreservices. I haven't had hot water for three days and David got the job done. They come out quickly and assessed the situation and get it done. This is my third review for Xcalibur because every time they leave, the problem is fixed. Its totally worth it to become a member because things can go wrong at the worst time and you know who to call. Im happy. Today I have hot water. The staff has always been courteous, knowledge and they get the job done. There are all kind of other benefits that come with the membership so you should call and set it up. Its horrible to run around at the last minute trying to figure out who will fix your problem. Guess what, they do it all. No running around trying to find someone, just call one number and they will get you hooked up. I know they have for me. Now to go enjoy a nice hot shower.

I really wanted to like this company because everyone I spoke to was so nice. However, if you are…read morehaving plumbing issues, I would not use them. We have had the same problem with our plumbing for over a year now. We have had countless people come out from Xcalibur to look at the problem and we have paid them almost $3,000 in total and nothing has been fixed. The first encounter was in December of 2024. I even paid for the VIP service because I was told that the VIP would help us get quicker appointments. We paid every quote we were given, and we did everything Xcalibur recommended. We even got our septic tank cleaned out unnecessarily because they recommended it. I first became frustrated with Xcalibur in January of 2025, because we had so many people come out and everyone assured us that the problem was fixed when they left. At that time, we were quoted $2,335 to fix the problem that we had been assured was already fixed. I wanted to use another company because I felt like we were getting the run around, but Xcalibur assured me that this would fix our problem. I was told that the company stands by their work and that they offer a warranty on their services. I reluctantly agreed to the work because they were so nice and I trusted them at their word. We were told everyone who had come out before from their company did not know what they were doing, but this plumber was the "fixer" and would make everything right. When I asked for a copy of the warranty, I was emailed a copy of the invoice only. Over a year later, and the problem is still not fixed. We had someone come out last week from Xcalibur, because the problem resurfaced yet again. Not only is there not a warranty on the work done by Xcalibur, but we paid almost $400 for a camera to be run (for a second time by Xcalibur). We were then provided a verbal quote for well over $10,000.00. I was again told that everyone who had come out before had no idea what they were doing but THIS would be the fix. The suggested quote included going through concrete and ripping our floors up. The flooring work was not included in the quote. At this point I have lost all trust in Xcalibur as they have repeatedly lied, and they do not stand by their work. They clearly do not even think their past plumbers did a good job. They clearly only care about money as they continually come out and quote more and more each time. The $400 we paid last week (on top of the money we have paid to them previously) did absolutely nothing, because only a few days later the problem was back. I called another company and they came out quickly and they were so incredibly professional. Everything Xcalibur failed to do in over a year has been fixed in only a few hours and around $750.

Ethridge Heating and Air

4.1

(15 reviews)

Can't thank Etheridge Heating And Air enough for a very timely and quality service. Took their time…read moreto explain the issues and gave me the best options at the most economical price point. Thank you!

My Heat pump compressor failed this past week in 90+ degree heat. Ethridge Heating and Air,…read moreresponded quickly to our situation. My Service Professional , Mike Painter had our problem resolved within 3 hours of acquiring the new compressor. He was extremely professional and proficient. I could not ask for a better experience from an HVAC Company. Thank you to Mike Painter, Service Professional, Jeff Hyche, Service Manager, and John Morris, Owner, for taking care of our situation promptly and efficiently!

Wilbur's Air Conditioning, Heating & Plumbing

(40 reviews)

I was extremely satisfied with the service Michael Farley did. He did a through and quick job. Jeff…read morethe salesman was straightforward about purchasing a new unit and no pressure.

Skelton's Heating, Cooling & Plumbing

(12 reviews)

Kevin came from Skelton right on time and eliminated my problem in record time and was very…read morecourteous. I would not hesitate to recommend them.

I never called the company for service and they send a hippie to my house that bangs on the door !…read moreafter 4 months they email me a service charge for coming out. what a bunch of desperate losers. stay away!!!!

Latham Plumbing

(2 reviews)

Need an emergency plumbing repair in a 2" line just before a holiday weekend . Little do our…read moretenants know the efforts to keep the comforts of everyday life flowing . He ended up with a 2nd job the next day. Beau is not only a master plumber , but he is both an aluminum and metal welder as well as a mechanical plumbing contractor. No job to small or to big ! Beau shows up on time and is a great communicator. Does excellent work with a big smile on his face . Call Beau and tell him Charlie and Dawn recommended him :) Thornton MHP, LLC Chelsea Mini Storage LLC Northcutt -Thornton Inc .

I highly recommend this company. They were called out by my home warranty company to do a second…read moreopinion. They were able to fix the issue easily. I was so impressed with them that we had them come out and do some extra work for us. They gave us an estimate on that job, and did it quickly, efficiently and stayed within the estimate that we were given.

Infinity Air Solutions

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Drainblaster Plumbing Service

3.8

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I must say that I was reluctant when this company was referred to me because I had never heard of…read morethem before. When spoke to the receptionist I was in need ASAP for a plumber. I was able to get service a couple of hours later. Thanks to Drain blaster for sending Charlie he was AWESOME, courteous, polite fir the most part including getting me squared away.

This was a waste of time. The owner kept me on the wait for two days before canceling the job…read more Don't bother with his scheduler, she's too busy with her kids to answer the phone. He cannot be reached by his phone because he has to be on site for all the botched jobs he sent his service people can't even get done. Do your self a favor and find someone else.

Budget Rooter & Plumbing